CONTACT INFORMATION REVIEWS & MORE DATA

ASCENSION SETON NORTHWEST Ratings and Reviews

  • Date Updated:  July 31, 2024
  • Address:  11113 RESEARCH BOULEVARD, AUSTIN, TX 78759
  • Phone:  (512) 324-6000
  • Type:  Acute Care Hospitals
  • Ownership:  Voluntary non-profit - Private
  • Overall Rating:  
  • Perc. Patients Recommending:   74%

  About ASCENSION SETON NORTHWEST

ASCENSION SETON NORTHWEST is a Acute Care Hospitals. It is in AUSTIN, TX. Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 450867. It does provide emergency services. There are 160 medical professionals and 37 doctor groups affiliated with the hospital. On average at ASCENSION SETON NORTHWEST, emergency patients were charged $22,046. This is lower than the state average of $27,898. It is also lower than the national average of $25,828.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for ASCENSION SETON NORTHWEST to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 76 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 4 %
Patients who reported that their nurses "Usually" communicated well 20 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 83 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 3 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 14 %
Patients who reported that their nurses "Always" listened carefully to them 72 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 5 %
Patients who reported that their nurses "Usually" listened carefully to them 23 %
Patients who reported that their nurses "Always" explained things in a way they could understand 73 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 5 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 22 %
Patients who reported that their doctors "Always" communicated well 76 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 5 %
Patients who reported that their doctors "Usually" communicated well 19 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 84 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 3 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 13 %
Patients who reported that their doctors "Always" listened carefully to them 72 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 6 %
Patients who reported that their doctors "Usually" listened carefully to them 22 %
Patients who reported that their doctors "Always" explained things in a way they could understand 72 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 6 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 22 %
Patients who reported that they "Always" received help as soon as they wanted 58 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 9 %
Patients who reported that they "Usually" received help as soon as they wanted 33 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 58 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 10 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 32 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 56 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 8 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 36 %
Patients who reported that staff "Always" explained about medicines before giving it to them 58 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 21 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 21 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 74 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 11 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 15 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 43 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 32 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 25 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 13 %
Patients who reported that YES, they were given information about what to do during their recovery at home 87 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 15 %
Patients who reported that YES, they did discuss whether they would need help after discharge 85 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 12 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 88 %
Patients who "Agree" they understood their care when they left the hospital 48 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 6 %
Patients who "Strongly Agree" they understood their care when they left the hospital 46 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 51 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 9 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 40 %
Patients who "Agree" that they understood their responsiblities in managing their health 51 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 5 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 44 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 41 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 6 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 53 %
Patients who reported that their room and bathroom were "Always" clean 82 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 4 %
Patients who reported that their room and bathroom were "Usually" clean 14 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 58 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 9 %
Patients who reported that the area around their room was "Usually" quiet at night 33 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 7 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 22 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 71 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 5 %
Patients who reported YES, they would definitely recommend the hospital 74 %
Patients who reported YES, they would probably recommend the hospital 21 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of ASCENSION SETON NORTHWEST, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the ASCENSION SETON NORTHWEST provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for ASCENSION SETON NORTHWEST: Not Available

Detailed table for spending and period for patients at ASCENSION SETON NORTHWEST:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $19
Hospice (1 to 3 days Prior to Index Hospital Admission) $4
Inpatient (1 to 3 days Prior to Index Hospital Admission) $37
Outpatient (1 to 3 days Prior to Index Hospital Admission) $236
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $24
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $9
Carrier (1 to 3 days Prior to Index Hospital Admission) $683
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $9,760
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $12
Carrier (During Index Hospital Admission) $1,130
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $949
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $283
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $4,319
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $479
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $2,527
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $78
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $1,498
Total (Complete Episode) $22,046

Infection Rates at ASCENSION SETON NORTHWEST

These measures show how often patients at ASCENSION SETON NORTHWEST contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit -- / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 2.36 / Same
Central Line Associated Bloodstream Infection: Number of Device Days 1,806.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 1.27 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 0.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards) 0.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.03 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 3.13 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 2,156.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 1.58 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 1.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards) 0.64 / Same
SSI - Colon Surgery: Lower Confidence Limit -- / Same
SSI - Colon Surgery: Upper Confidence Limit 2.42 / Same
SSI - Colon Surgery: Number of Procedures 47.00 / Same
SSI - Colon Surgery: Predicted Cases 1.24 / Same
SSI - Colon Surgery: Observed Cases 0.00 / Same
SSI - Colon Surgery 0.00 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures 10.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases 0.08 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases 0.00 / Not Available
SSI - Abdominal Hysterectomy Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit Not Available / Not Available
MRSA Bacteremia: Upper Confidence Limit Not Available / Not Available
MRSA Bacteremia: Patient Days 20,304.00 / Not Available
MRSA Bacteremia: Predicted Cases 0.76 / Not Available
MRSA Bacteremia: Observed Cases 0.00 / Not Available
MRSA Bacteremia Not Available / Not Available
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.01 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit 0.66 / Better
Clostridium Difficile (C.Diff): Patient Days 18,004.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases 7.51 / Better
Clostridium Difficile (C.Diff): Observed Cases 1.00 / Better
Clostridium Difficile (C.Diff) 0.13 / Better

How ASCENSION SETON NORTHWEST Compares to Other Similar Facilities

This is how ASCENSION SETON NORTHWEST compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in AUSTIN, TX

Worst Hospitals in AUSTIN, TX

Percentages of Complications and Deaths at ASCENSION SETON NORTHWEST

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients 3.4% SAME
Death rate for heart attack patients NA Not Enough Data
Death rate for CABG surgery patients NA Not Enough Data
Death rate for COPD patients 8.6% SAME
Death rate for heart failure patients 9.7% SAME
Death rate for pneumonia patients 15.7% SAME
Death rate for stroke patients 13.9% SAME
Pressure ulcer rate 0.38% SAME
Death rate among surgical inpatients with serious treatable complications NA Not Enough Data
Iatrogenic pneumothorax rate 0.24% SAME
In-hospital fall with hip fracture rate 0.09% SAME
Postoperative hemorrhage or hematoma rate 2.35% SAME
Postoperative acute kidney injury requiring dialysis rate 1.53% SAME
Postoperative respiratory failure rate 7.3% SAME
Perioperative pulmonary embolism or deep vein thrombosis rate 3.14% SAME
Postoperative sepsis rate 4.81% SAME
Postoperative wound dehiscence rate 1.96% SAME
Abdominopelvic accidental puncture or laceration rate 1.33% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 0.86% SAME

Skilled Nursing Facilities Near ASCENSION SETON NORTHWEST

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near ASCENSION SETON NORTHWEST ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
Querencia at Barton Creek 5:
The Arbour at Westminster Manor 5:
Sedona Trace Health and Wellness Center 5:
Longhorn Village 5:
The Wesleyan Skilled Nursing and Rehabilitation 5:
Marbridge Villa 4:
Gracy Woods Ii Living Center 4:
The Center at Parmer 4:
Sagebrook Nursing and Rehabilitation 4:
Cedar Pointe Health and Wellness Center 4:
The Springs Healthcare and Rehabilitation 4:
Southpark Meadows Nursing and Rehabilitation Cente 3:
Hill Country Nursing and Rehab 3:
Stonebridge Health Rehab 3:
Oakcrest Nursing and Rehabilitation Center 3:
Brookdale Lakeway Snf 3:
Legend Oaks Healthcare and Rehabilitation - North 3:
Hearthstone Nursing and Rehabilitation 3:
New Hope Manor 3:
San Gabriel Rehabilitation and Care Center 3:
Bel Air at Teravista 3:
Windsor Nursing and Rehabilitation Center of Bastr 2:
Onion Creek Nursing and Rehabilitation Center 2:
Brush Country Nursing and Rehabilitation 2:
Barton Valley Rehabilitation and Healthcare Cente 2:
Heritage Park Rehabilitation and Skilled Nursing C 2:
Park Manor Bee Cave 2:
Elgin Nursing and Rehabilitation Center 2:
Windsor Nursing and Rehabilitation Center of Duval 2:
Austin Wellness and Rehabilitation 2:
Pflugerville Nursing and Rehabilitation Center 2:
Trinity Care Center 2:
Park Valley Inn Health Center 2:
Spjst Rest Home 1 2:
Bertram Nursing and Rehabilitation 2:
Bastrop Lost Pines Nursing and Rehabilitation Cent 1:
Silver Pines Nursing and Rehabilitation Center 1:
Brodie Ranch Nursing and Rehabilitation Center 1:
West Oaks Nursing and Rehabilitation Center 1:
Riverside Nursing and Rehabilitation Center 1:
Brookdale Westlake Hills 1:
Coral Rehabilitation and Nursing of Austin 1:
Juniper Village at Spicewood Summit 1:
Gracy Woods Nursing Center 1:
Park Bend Health Center 1:
Pflugerville Care Center 1:
Ignite Medical Resort Round Rock, LLC 1:
Falcon Ridge Rehabilitation 1:
Park Place Care Center 1:

Medical Groups Affiliated with ASCENSION SETON NORTHWEST

There are 160 doctors and 37 medical groups that are affiliated with ASCENSION SETON NORTHWEST.

Affiliated Doctor Groups


The list of medical professionals associated with ASCENSION SETON NORTHWEST is very long, so we have added another pages. See a list of medical professionals associated with ASCENSION SETON NORTHWEST.

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