GRACE SURGICAL HOSPITAL Ratings and Reviews

About GRACE SURGICAL HOSPITAL

GRACE SURGICAL HOSPITAL is a Acute Care Hospitals. It is in LUBBOCK, TX. Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 450162. It does provide emergency services. There are 133 medical professionals and 33 doctor groups affiliated with the hospital. On average at GRACE SURGICAL HOSPITAL, emergency patients were charged $35,619. This is higher than the state average of $27,898. It is also higher than the national average of $25,828.

Quick Links to GRACE SURGICAL HOSPITAL Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for GRACE SURGICAL HOSPITAL to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	82 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	4 %
Patients who reported that their nurses "Usually" communicated well	14 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	88 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	2 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	10 %
Patients who reported that their nurses "Always" listened carefully to them	81 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	7 %
Patients who reported that their nurses "Usually" listened carefully to them	12 %
Patients who reported that their nurses "Always" explained things in a way they could understand	77 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	3 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	20 %
Patients who reported that their doctors "Always" communicated well	86 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	3 %
Patients who reported that their doctors "Usually" communicated well	11 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	91 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	2 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	7 %
Patients who reported that their doctors "Always" listened carefully to them	84 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	3 %
Patients who reported that their doctors "Usually" listened carefully to them	13 %
Patients who reported that their doctors "Always" explained things in a way they could understand	84 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	4 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	12 %
Patients who reported that they "Always" received help as soon as they wanted	60 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	19 %
Patients who reported that they "Usually" received help as soon as they wanted	21 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	59 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	17 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	24 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	61 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	20 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	19 %
Patients who reported that staff "Always" explained about medicines before giving it to them	59 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	17 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	24 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	77 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	5 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	18 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	41 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	28 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	31 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	14 %
Patients who reported that YES, they were given information about what to do during their recovery at home	86 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	16 %
Patients who reported that YES, they did discuss whether they would need help after discharge	84 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	12 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	88 %
Patients who "Agree" they understood their care when they left the hospital	40 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	2 %
Patients who "Strongly Agree" they understood their care when they left the hospital	58 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	42 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	2 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	56 %
Patients who "Agree" that they understood their responsiblities in managing their health	41 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	2 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	57 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	37 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	3 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	60 %
Patients who reported that their room and bathroom were "Always" clean	79 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	10 %
Patients who reported that their room and bathroom were "Usually" clean	11 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	90 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	4 %
Patients who reported that the area around their room was "Usually" quiet at night	6 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	6 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	16 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	78 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	5 %
Patients who reported YES, they would definitely recommend the hospital	78 %
Patients who reported YES, they would probably recommend the hospital	17 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of GRACE SURGICAL HOSPITAL, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the GRACE SURGICAL HOSPITAL provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for GRACE SURGICAL HOSPITAL: Not Available

Detailed table for spending and period for patients at GRACE SURGICAL HOSPITAL:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$15
Hospice (1 to 3 days Prior to Index Hospital Admission)	$0
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$0
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$56
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$0
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$6
Carrier (1 to 3 days Prior to Index Hospital Admission)	$862
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$26,312
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$1
Carrier (During Index Hospital Admission)	$2,327
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$1,353
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$0
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$3,216
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$436
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$386
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$28
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$620
Total (Complete Episode)	$35,619

Infection Rates at GRACE SURGICAL HOSPITAL

These measures show how often patients at GRACE SURGICAL HOSPITAL contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	Not Available / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	Not Available / Not Available
Central Line Associated Bloodstream Infection: Number of Device Days	53.00 / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	0.04 / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	0.00 / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards)	Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	783.00 / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	0.56 / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	0.00 / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards)	Not Available / Not Available
SSI - Colon Surgery: Lower Confidence Limit	Not Available / Not Available
SSI - Colon Surgery: Upper Confidence Limit	Not Available / Not Available
SSI - Colon Surgery: Number of Procedures	8.00 / Not Available
SSI - Colon Surgery: Predicted Cases	0.21 / Not Available
SSI - Colon Surgery: Observed Cases	0.00 / Not Available
SSI - Colon Surgery	Not Available / Not Available
SSI - Abdominal Hysterectomy: Lower Confidence Limit	-- / Same
SSI - Abdominal Hysterectomy: Upper Confidence Limit	1.85 / Same
SSI - Abdominal Hysterectomy: Number of Procedures	173.00 / Same
SSI - Abdominal Hysterectomy: Predicted Cases	1.62 / Same
SSI - Abdominal Hysterectomy: Observed Cases	0.00 / Same
SSI - Abdominal Hysterectomy	0.00 / Same
MRSA Bacteremia: Lower Confidence Limit	Not Available / Not Available
MRSA Bacteremia: Upper Confidence Limit	Not Available / Not Available
MRSA Bacteremia: Patient Days	3,051.00 / Not Available
MRSA Bacteremia: Predicted Cases	0.07 / Not Available
MRSA Bacteremia: Observed Cases	0.00 / Not Available
MRSA Bacteremia	Not Available / Not Available
Clostridium Difficile (C.Diff): Lower Confidence Limit	Not Available / Not Available
Clostridium Difficile (C.Diff): Upper Confidence Limit	Not Available / Not Available
Clostridium Difficile (C.Diff): Patient Days	3,051.00 / Not Available
Clostridium Difficile (C.Diff): Predicted Cases	0.57 / Not Available
Clostridium Difficile (C.Diff): Observed Cases	0.00 / Not Available
Clostridium Difficile (C.Diff)	Not Available / Not Available

How GRACE SURGICAL HOSPITAL Compares to Other Similar Facilities

This is how GRACE SURGICAL HOSPITAL compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in LUBBOCK, TX

Worst Hospitals in LUBBOCK, TX

Percentages of Complications and Deaths at GRACE SURGICAL HOSPITAL

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	3.1%	SAME
Death rate for heart attack patients	NA	Not Enough Data
Death rate for CABG surgery patients	NA	Not Enough Data
Death rate for COPD patients	NA	Not Enough Data
Death rate for heart failure patients	NA	Not Enough Data
Death rate for pneumonia patients	NA	Not Enough Data
Death rate for stroke patients	NA	Not Enough Data
Pressure ulcer rate	0.55%	SAME
Death rate among surgical inpatients with serious treatable complications	NA	Not Enough Data
Iatrogenic pneumothorax rate	0.25%	SAME
In-hospital fall with hip fracture rate	0.09%	SAME
Postoperative hemorrhage or hematoma rate	2.76%	SAME
Postoperative acute kidney injury requiring dialysis rate	1.55%	SAME
Postoperative respiratory failure rate	7.85%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	3.44%	SAME
Postoperative sepsis rate	5.09%	SAME
Postoperative wound dehiscence rate	1.99%	SAME
Abdominopelvic accidental puncture or laceration rate	1.07%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	0.95%	SAME

Skilled Nursing Facilities Near GRACE SURGICAL HOSPITAL

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near GRACE SURGICAL HOSPITAL ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Crown Point Health Suites	5:
Lubbock Health Care Center	4:
Slaton Care Center	3:
Heritage Oaks Nursing and Rehabilitation Center	3:
Carillon Inc	3:
Mi Casita Nursing and Rehabilitation Center	2:
Whisperwood Nursing and Rehabilitation Center	2:
The Plaza at Lubbock	2:
Hansford County Hospital District Dba Lakeridge Nu	1:
Lubbock Hospitality Nursing and Rehabilitation Cen	1:
Bender Terrace of Lubbock	1:
Lakeside Rehabilitation and Care Center	1:
Southern Specialty Rehab and Nursing	1:
Windmill Nursing and Rehab Center	1:
The Mildred and Shirley L Garrison Geriatric Educati	1:

Medical Groups Affiliated with GRACE SURGICAL HOSPITAL

There are 133 doctors and 33 medical groups that are affiliated with GRACE SURGICAL HOSPITAL.

Affiliated Doctor Groups

The list of medical professionals associated with GRACE SURGICAL HOSPITAL is very long, so we have added another pages. See a list of medical professionals associated with GRACE SURGICAL HOSPITAL.