THE HOSPITALS OF PROVIDENCE - MEMORIAL CAMPUS Ratings and Reviews

About THE HOSPITALS OF PROVIDENCE - MEMORIAL CAMPUS

THE HOSPITALS OF PROVIDENCE - MEMORIAL CAMPUS is a Acute Care Hospitals. It is in EL PASO, TX. Its type of ownership is Proprietary. The facility's Medicare ID is 450002. It does provide emergency services. There are 258 medical professionals and 97 doctor groups affiliated with the hospital. On average at THE HOSPITALS OF PROVIDENCE - MEMORIAL CAMPUS, emergency patients were charged $26,059. This is lower than the state average of $27,898. It is also higher than the national average of $25,828.

Quick Links to THE HOSPITALS OF PROVIDENCE - MEMORIAL CAMPUS Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for THE HOSPITALS OF PROVIDENCE - MEMORIAL CAMPUS to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	66 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	12 %
Patients who reported that their nurses "Usually" communicated well	22 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	74 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	9 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	17 %
Patients who reported that their nurses "Always" listened carefully to them	61 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	14 %
Patients who reported that their nurses "Usually" listened carefully to them	25 %
Patients who reported that their nurses "Always" explained things in a way they could understand	64 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	14 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	22 %
Patients who reported that their doctors "Always" communicated well	70 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	10 %
Patients who reported that their doctors "Usually" communicated well	20 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	78 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	6 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	16 %
Patients who reported that their doctors "Always" listened carefully to them	67 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	10 %
Patients who reported that their doctors "Usually" listened carefully to them	23 %
Patients who reported that their doctors "Always" explained things in a way they could understand	65 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	13 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	22 %
Patients who reported that they "Always" received help as soon as they wanted	45 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	26 %
Patients who reported that they "Usually" received help as soon as they wanted	29 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	41 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	27 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	32 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	49 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	26 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	25 %
Patients who reported that staff "Always" explained about medicines before giving it to them	51 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	30 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	19 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	65 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	14 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	21 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	37 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	45 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	18 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	21 %
Patients who reported that YES, they were given information about what to do during their recovery at home	79 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	25 %
Patients who reported that YES, they did discuss whether they would need help after discharge	75 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	16 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	84 %
Patients who "Agree" they understood their care when they left the hospital	45 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	11 %
Patients who "Strongly Agree" they understood their care when they left the hospital	44 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	50 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	14 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	36 %
Patients who "Agree" that they understood their responsiblities in managing their health	47 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	9 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	44 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	40 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	8 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	52 %
Patients who reported that their room and bathroom were "Always" clean	54 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	25 %
Patients who reported that their room and bathroom were "Usually" clean	21 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	54 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	17 %
Patients who reported that the area around their room was "Usually" quiet at night	29 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	22 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	28 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	50 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	17 %
Patients who reported YES, they would definitely recommend the hospital	48 %
Patients who reported YES, they would probably recommend the hospital	35 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of THE HOSPITALS OF PROVIDENCE - MEMORIAL CAMPUS, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the THE HOSPITALS OF PROVIDENCE - MEMORIAL CAMPUS provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for THE HOSPITALS OF PROVIDENCE - MEMORIAL CAMPUS: Not Available

Detailed table for spending and period for patients at THE HOSPITALS OF PROVIDENCE - MEMORIAL CAMPUS:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$13
Hospice (1 to 3 days Prior to Index Hospital Admission)	$0
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$95
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$177
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$11
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$13
Carrier (1 to 3 days Prior to Index Hospital Admission)	$806
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$10,982
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$16
Carrier (During Index Hospital Admission)	$1,445
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$649
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$224
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$5,660
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$725
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$3,224
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$90
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,929
Total (Complete Episode)	$26,059

Infection Rates at THE HOSPITALS OF PROVIDENCE - MEMORIAL CAMPUS

These measures show how often patients at THE HOSPITALS OF PROVIDENCE - MEMORIAL CAMPUS contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.01 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	0.83 / Better
Central Line Associated Bloodstream Infection: Number of Device Days	4,986.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	5.92 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	1.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards)	0.17 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	-- / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	0.68 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	4,405.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	4.41 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	0.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.00 / Better
SSI - Colon Surgery: Lower Confidence Limit	-- / Better
SSI - Colon Surgery: Upper Confidence Limit	0.80 / Better
SSI - Colon Surgery: Number of Procedures	141.00 / Better
SSI - Colon Surgery: Predicted Cases	3.74 / Better
SSI - Colon Surgery: Observed Cases	0.00 / Better
SSI - Colon Surgery	0.00 / Better
SSI - Abdominal Hysterectomy: Lower Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures	87.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases	0.76 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases	0.00 / Not Available
SSI - Abdominal Hysterectomy	Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit	-- / Same
MRSA Bacteremia: Upper Confidence Limit	1.53 / Same
MRSA Bacteremia: Patient Days	50,844.00 / Same
MRSA Bacteremia: Predicted Cases	1.96 / Same
MRSA Bacteremia: Observed Cases	0.00 / Same
MRSA Bacteremia	0.00 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.13 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit	0.53 / Better
Clostridium Difficile (C.Diff): Patient Days	41,677.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases	28.71 / Better
Clostridium Difficile (C.Diff): Observed Cases	8.00 / Better
Clostridium Difficile (C.Diff)	0.28 / Better

How THE HOSPITALS OF PROVIDENCE - MEMORIAL CAMPUS Compares to Other Similar Facilities

This is how THE HOSPITALS OF PROVIDENCE - MEMORIAL CAMPUS compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in EL PASO, TX

Worst Hospitals in EL PASO, TX

Percentages of Complications and Deaths at THE HOSPITALS OF PROVIDENCE - MEMORIAL CAMPUS

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	NA	Not Enough Data
Death rate for heart attack patients	13.2%	SAME
Death rate for CABG surgery patients	NA	Not Enough Data
Death rate for COPD patients	NA	Not Enough Data
Death rate for heart failure patients	11.7%	SAME
Death rate for pneumonia patients	20.8%	SAME
Death rate for stroke patients	15.4%	SAME
Pressure ulcer rate	0.44%	SAME
Death rate among surgical inpatients with serious treatable complications	NA	Not Enough Data
Iatrogenic pneumothorax rate	0.38%	SAME
In-hospital fall with hip fracture rate	0.11%	SAME
Postoperative hemorrhage or hematoma rate	2.13%	SAME
Postoperative acute kidney injury requiring dialysis rate	NA	Not Enough Data
Postoperative respiratory failure rate	NA	Not Enough Data
Perioperative pulmonary embolism or deep vein thrombosis rate	3.84%	SAME
Postoperative sepsis rate	NA	Not Enough Data
Postoperative wound dehiscence rate	2.39%	SAME
Abdominopelvic accidental puncture or laceration rate	0.9%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	0.96%	SAME

Skilled Nursing Facilities Near THE HOSPITALS OF PROVIDENCE - MEMORIAL CAMPUS

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near THE HOSPITALS OF PROVIDENCE - MEMORIAL CAMPUS ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Mountain Villa Nursing Center	3:
Good Samaritan Society--White Acres	3:
St Giles Nursing and Rehabilitation Center	2:
Oasis Nursing and Rehabilitation Center	2:
Center at Zaragoza, LLC	2:
Mountain View Health and Rehabilitation	2:
Nazareth Living Care Center	2:
Vibralife of El Paso Rehabilitation Center	2:
The Bartlett Skilled Nursing and Assisted Living	2:
Ambrosio Guillen Texas State Veterans Home	2:
Los Arcos Del Norte Care Center	2:
Las Ventanas De Socorro	1:
Pebble Creek Nursing Center	1:
El Paso Health and Rehabilitation Center	1:
Vista Hills Health Care Center	1:
Grace Pointe Wellness Center	1:
Regent Care Center of El Paso	1:
St. Teresa Nursing and Rehab Center	1:
Franklin Heights Nursing and Rehabilitation	1:
The Montevista at Coronado	1:
Cimarron Park Nursing and Rehabilitation Center	1:
Patriot Rehabilitation and Wellness Center	1:
Tierra Este Nursing and Rehabilitation Center	No Data

Medical Groups Affiliated with THE HOSPITALS OF PROVIDENCE - MEMORIAL CAMPUS

There are 258 doctors and 97 medical groups that are affiliated with THE HOSPITALS OF PROVIDENCE - MEMORIAL CAMPUS.

Affiliated Doctor Groups

The list of medical professionals associated with THE HOSPITALS OF PROVIDENCE - MEMORIAL CAMPUS is very long, so we have added another pages. See a list of medical professionals associated with THE HOSPITALS OF PROVIDENCE - MEMORIAL CAMPUS.