VA EASTERN COLORADO HEALTHCARE SYSTEM Ratings and Reviews

  About VA EASTERN COLORADO HEALTHCARE SYSTEM

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for VA EASTERN COLORADO HEALTHCARE SYSTEM to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	86 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	3 %
Patients who reported that their nurses "Usually" communicated well	11 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	91 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	2 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	7 %
Patients who reported that their nurses "Always" listened carefully to them	84 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	4 %
Patients who reported that their nurses "Usually" listened carefully to them	12 %
Patients who reported that their nurses "Always" explained things in a way they could understand	84 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	4 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	12 %
Patients who reported that their doctors "Always" communicated well	84 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	3 %
Patients who reported that their doctors "Usually" communicated well	13 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	91 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	2 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	7 %
Patients who reported that their doctors "Always" listened carefully to them	81 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	4 %
Patients who reported that their doctors "Usually" listened carefully to them	15 %
Patients who reported that their doctors "Always" explained things in a way they could understand	80 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	4 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	16 %
Patients who reported that they "Always" received help as soon as they wanted	66 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	9 %
Patients who reported that they "Usually" received help as soon as they wanted	25 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	68 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	7 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	25 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	63 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	10 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	27 %
Patients who reported that staff "Always" explained about medicines before giving it to them	77 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	12 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	11 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	86 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	5 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	9 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	67 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	18 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	15 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	11 %
Patients who reported that YES, they were given information about what to do during their recovery at home	89 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	13 %
Patients who reported that YES, they did discuss whether they would need help after discharge	87 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	9 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	91 %
Patients who "Agree" they understood their care when they left the hospital	31 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	4 %
Patients who "Strongly Agree" they understood their care when they left the hospital	65 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	39 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	6 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	55 %
Patients who "Agree" that they understood their responsiblities in managing their health	30 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	4 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	66 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	25 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	2 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	73 %
Patients who reported that their room and bathroom were "Always" clean	81 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	6 %
Patients who reported that their room and bathroom were "Usually" clean	13 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	76 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	3 %
Patients who reported that the area around their room was "Usually" quiet at night	21 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	5 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	12 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	83 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	4 %
Patients who reported YES, they would definitely recommend the hospital	82 %
Patients who reported YES, they would probably recommend the hospital	14 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of VA EASTERN COLORADO HEALTHCARE SYSTEM, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the VA EASTERN COLORADO HEALTHCARE SYSTEM provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for VA EASTERN COLORADO HEALTHCARE SYSTEM: Not Available

We do not have detailed cost analysis for VA EASTERN COLORADO HEALTHCARE SYSTEM.

Infection Rates at VA EASTERN COLORADO HEALTHCARE SYSTEM

These measures show how often patients at VA EASTERN COLORADO HEALTHCARE SYSTEM contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	1.31 / Worse
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	5.90 / Worse
Central Line Associated Bloodstream Infection: Number of Device Days	2,303.00 / Worse
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	2.35 / Worse
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	7.00 / Worse
Central Line Associated Bloodstream Infection (ICU + select Wards)	2.98 / Worse
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.89 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	4.58 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	2,652.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	2.72 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	6.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards)	2.20 / Same
SSI - Colon Surgery: Lower Confidence Limit	Not Available / Not Available
SSI - Colon Surgery: Upper Confidence Limit	Not Available / Not Available
SSI - Colon Surgery: Number of Procedures	Not Available / Not Available
SSI - Colon Surgery: Predicted Cases	Not Available / Not Available
SSI - Colon Surgery: Observed Cases	Not Available / Not Available
SSI - Colon Surgery	Not Available / Not Available
SSI - Abdominal Hysterectomy: Lower Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures	Not Available / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases	Not Available / Not Available
SSI - Abdominal Hysterectomy: Observed Cases	Not Available / Not Available
SSI - Abdominal Hysterectomy	Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit	Not Available / Not Available
MRSA Bacteremia: Upper Confidence Limit	Not Available / Not Available
MRSA Bacteremia: Patient Days	Not Available / Not Available
MRSA Bacteremia: Predicted Cases	Not Available / Not Available
MRSA Bacteremia: Observed Cases	Not Available / Not Available
MRSA Bacteremia	Not Available / Not Available
Clostridium Difficile (C.Diff): Lower Confidence Limit	Not Available / Not Available
Clostridium Difficile (C.Diff): Upper Confidence Limit	Not Available / Not Available
Clostridium Difficile (C.Diff): Patient Days	Not Available / Not Available
Clostridium Difficile (C.Diff): Predicted Cases	Not Available / Not Available
Clostridium Difficile (C.Diff): Observed Cases	Not Available / Not Available
Clostridium Difficile (C.Diff)	Not Available / Not Available

How VA EASTERN COLORADO HEALTHCARE SYSTEM Compares to Other Similar Facilities

This is how VA EASTERN COLORADO HEALTHCARE SYSTEM compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in AURORA, CO

Worst Hospitals in AURORA, CO

Percentages of Complications and Deaths at VA EASTERN COLORADO HEALTHCARE SYSTEM

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	3.7%	SAME
Death rate for heart attack patients	11.1%	SAME
Death rate for CABG surgery patients	NA	Not Enough Data
Death rate for COPD patients	6.6%	SAME
Death rate for heart failure patients	7.7%	Better
Death rate for pneumonia patients	12.4%	Better
Death rate for stroke patients	NA	Not Enough Data
Pressure ulcer rate	0.55%	SAME
Death rate among surgical inpatients with serious treatable complications	158.89%	SAME
Iatrogenic pneumothorax rate	0.2%	SAME
In-hospital fall with hip fracture rate	0.09%	SAME
Postoperative hemorrhage or hematoma rate	2.59%	SAME
Postoperative acute kidney injury requiring dialysis rate	1.08%	SAME
Postoperative respiratory failure rate	16.28%	Worse
Perioperative pulmonary embolism or deep vein thrombosis rate	3.2%	SAME
Postoperative sepsis rate	6.94%	SAME
Postoperative wound dehiscence rate	2.12%	SAME
Abdominopelvic accidental puncture or laceration rate	0.94%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	1.22%	SAME

Skilled Nursing Facilities Near VA EASTERN COLORADO HEALTHCARE SYSTEM

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near VA EASTERN COLORADO HEALTHCARE SYSTEM ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Life Care Center of Stonegate	5:
Vi at Highlands Ranch Skilled Nursing	5:
Life Care Center of Littleton	5:
The Suites at Holly Creek Care Center	5:
Orchard Park Health Care Center	5:
Neurorestorative Colorado	5:
Littleton Care and Rehabilitation Center	5:
Beth Israel at Shalom Park	5:
Julia Temple Healthcare Center	5:
Suites at Clermont Park Care Center	5:
South Valley Post Acute Rehabilitation	5:
Advanced Health Care of Aurora	5:
Garden Terrace Alzheimer's Center of Excellence	5:
Ahc of Lakewood, LLC	5:
Allison Care Center	5:
Westlake Care Community	5:
Arvada Care and Rehabilitation Center	5:
The Center at Northridge, LLC	5:
Frasier Meadows Health Care Center	5:
Boulder Canyon Health and Rehabilitation	5:
The Center at Lincoln, LLC	4:
Continuing Care at Wind Crest	4:
Elevation Health and Rehabilitation Center	4:
Englewood Post Acute and Rehabilitation	4:
Parkview Care Center	4:
Crestmoor Health and Rehabilitation Center	4:
Highland Park Rehabilitation and Care Center	4:
Western Hills Health Care Center	4:
Sloan's Lake Rehabilitation Center	4:
Cambridge Care Center	4:
Uptown Care Center	4:
Wheatridge Care Center	4:
Irondale Post Acute	4:
Boulder Post Acute	4:
Silver Heights Skilled Nursing and Rehabilitation	3:
The Suites at Someren Glen Care Center	3:
Brookdale Greenwood Village	3:
Hallmark Nursing Center	3:
The Springs at St Andrews Village	3:
Holly Heights Care and Rehabilitation	3:
Highline Post Acute	3:
Rowan Community, Inc	3:
Villa Manor Care Center	3:
Center at Lowry, LLC	3:
Veterans Community Living Center at Fitzsimons	3:
Denver North Care Center	3:
Aviva at Fitzsimons	3:
Lakeside Post Acute	3:
Mountain Vista Health Center	3:
The Villas at Sunny Acres	3:
Coal Creek Post Acute and Assisted Living	3:
Brighton Care Center	3:
Riverdale Post Acute	3:
Hampden Hills Post Acute	2:
Lakewood Post Acute and Rehabilitation	2:
Life Care Center of Aurora	2:
Brookshire Post Acute	2:
Amberwood Post Acute	2:
Berkley Manor Care Center	2:
Hilltop Park Post Acute	2:
Mapleton Post Acute	2:
Sierra Post Acute	2:
Briarwood Health Care Center	2:
Health Center at Franklin Park	2:
Harmony Pointe Care Center	2:
Forest Street Compassionate Care Center	2:
The Rehabilitation Center at Sandalwood	2:
Ridgeview Post Acute	2:
Arbor View Care Center	2:
Clear Creek Care Center	2:
Life Care Center of Westminster	2:
The Village Care and Rehabilitation Center	2:
Ardent Health and Rehabilitation Center	2:
Winding Trails Post Acute	2:
Parker Post Acute	1:
Cherrelyn Healthcare Center	1:
Prestige Care Center of Morrison	1:
The Heights Post Acute	1:
Westwood Post Acute	1:
Oakwood Care and Rehabilitation	1:
Lowry Hills Care and Rehabilitation	1:
University Heights Care Center	1:
Cedars Healthcare Center	1:
Lakewood Villa	1:
City Park Healthcare and Rehabilitation Center	1:
Juniper Village - The Spearly Center	1:
Park Forest Care Center, Inc.	1:
Malley Transitional Care Center	1:
Skylake Post Acute	1:
Adara Living	1:

Medical Groups Affiliated with VA EASTERN COLORADO HEALTHCARE SYSTEM

There are 0 doctors and 0 medical groups that are affiliated with VA EASTERN COLORADO HEALTHCARE SYSTEM.