JOHN C. LINCOLN NORTH MOUNTAIN HOSPITAL Ratings and Reviews

About JOHN C. LINCOLN NORTH MOUNTAIN HOSPITAL

JOHN C. LINCOLN NORTH MOUNTAIN HOSPITAL is a Acute Care Hospitals. It is in PHOENIX, AZ. Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 30014. It does provide emergency services. There are 850 medical professionals and 214 doctor groups affiliated with the hospital. On average at JOHN C. LINCOLN NORTH MOUNTAIN HOSPITAL, emergency patients were charged $25,268. This is lower than the state average of $25,814. It is also lower than the national average of $25,828.

Quick Links to JOHN C. LINCOLN NORTH MOUNTAIN HOSPITAL Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for JOHN C. LINCOLN NORTH MOUNTAIN HOSPITAL to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	77 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	5 %
Patients who reported that their nurses "Usually" communicated well	18 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	85 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	2 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	13 %
Patients who reported that their nurses "Always" listened carefully to them	74 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	5 %
Patients who reported that their nurses "Usually" listened carefully to them	21 %
Patients who reported that their nurses "Always" explained things in a way they could understand	73 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	6 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	21 %
Patients who reported that their doctors "Always" communicated well	76 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	5 %
Patients who reported that their doctors "Usually" communicated well	19 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	83 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	2 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	15 %
Patients who reported that their doctors "Always" listened carefully to them	75 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	7 %
Patients who reported that their doctors "Usually" listened carefully to them	18 %
Patients who reported that their doctors "Always" explained things in a way they could understand	71 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	8 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	21 %
Patients who reported that they "Always" received help as soon as they wanted	56 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	11 %
Patients who reported that they "Usually" received help as soon as they wanted	33 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	51 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	12 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	37 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	62 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	10 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	28 %
Patients who reported that staff "Always" explained about medicines before giving it to them	57 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	21 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	22 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	70 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	10 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	20 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	43 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	33 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	24 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	15 %
Patients who reported that YES, they were given information about what to do during their recovery at home	85 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	15 %
Patients who reported that YES, they did discuss whether they would need help after discharge	85 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	14 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	86 %
Patients who "Agree" they understood their care when they left the hospital	40 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	7 %
Patients who "Strongly Agree" they understood their care when they left the hospital	53 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	44 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	8 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	48 %
Patients who "Agree" that they understood their responsiblities in managing their health	40 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	6 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	54 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	36 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	7 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	57 %
Patients who reported that their room and bathroom were "Always" clean	72 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	8 %
Patients who reported that their room and bathroom were "Usually" clean	20 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	51 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	13 %
Patients who reported that the area around their room was "Usually" quiet at night	36 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	9 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	21 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	70 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	8 %
Patients who reported YES, they would definitely recommend the hospital	70 %
Patients who reported YES, they would probably recommend the hospital	22 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of JOHN C. LINCOLN NORTH MOUNTAIN HOSPITAL, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the JOHN C. LINCOLN NORTH MOUNTAIN HOSPITAL provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for JOHN C. LINCOLN NORTH MOUNTAIN HOSPITAL: Not Available

Detailed table for spending and period for patients at JOHN C. LINCOLN NORTH MOUNTAIN HOSPITAL:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$5
Hospice (1 to 3 days Prior to Index Hospital Admission)	$1
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$40
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$80
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$9
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$5
Carrier (1 to 3 days Prior to Index Hospital Admission)	$798
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$11,901
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$32
Carrier (During Index Hospital Admission)	$1,959
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$642
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$267
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$3,389
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$511
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$3,837
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$74
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,718
Total (Complete Episode)	$25,268

Infection Rates at JOHN C. LINCOLN NORTH MOUNTAIN HOSPITAL

These measures show how often patients at JOHN C. LINCOLN NORTH MOUNTAIN HOSPITAL contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.52 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	1.63 / Same
Central Line Associated Bloodstream Infection: Number of Device Days	12,117.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	12.49 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	12.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards)	0.96 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.16 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	0.96 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	9,463.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	11.61 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	5.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.43 / Better
SSI - Colon Surgery: Lower Confidence Limit	0.26 / Same
SSI - Colon Surgery: Upper Confidence Limit	2.00 / Same
SSI - Colon Surgery: Number of Procedures	167.00 / Same
SSI - Colon Surgery: Predicted Cases	4.82 / Same
SSI - Colon Surgery: Observed Cases	4.00 / Same
SSI - Colon Surgery	0.83 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit	0.04 / Same
SSI - Abdominal Hysterectomy: Upper Confidence Limit	3.50 / Same
SSI - Abdominal Hysterectomy: Number of Procedures	157.00 / Same
SSI - Abdominal Hysterectomy: Predicted Cases	1.41 / Same
SSI - Abdominal Hysterectomy: Observed Cases	1.00 / Same
SSI - Abdominal Hysterectomy	0.71 / Same
MRSA Bacteremia: Lower Confidence Limit	0.39 / Same
MRSA Bacteremia: Upper Confidence Limit	2.37 / Same
MRSA Bacteremia: Patient Days	74,253.00 / Same
MRSA Bacteremia: Predicted Cases	4.68 / Same
MRSA Bacteremia: Observed Cases	5.00 / Same
MRSA Bacteremia	1.07 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.23 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit	0.68 / Better
Clostridium Difficile (C.Diff): Patient Days	74,253.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases	32.02 / Better
Clostridium Difficile (C.Diff): Observed Cases	13.00 / Better
Clostridium Difficile (C.Diff)	0.41 / Better

How JOHN C. LINCOLN NORTH MOUNTAIN HOSPITAL Compares to Other Similar Facilities

This is how JOHN C. LINCOLN NORTH MOUNTAIN HOSPITAL compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in PHOENIX, AZ

Worst Hospitals in PHOENIX, AZ

Percentages of Complications and Deaths at JOHN C. LINCOLN NORTH MOUNTAIN HOSPITAL

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	3.2%	SAME
Death rate for heart attack patients	14%	SAME
Death rate for CABG surgery patients	NA	Not Enough Data
Death rate for COPD patients	12%	SAME
Death rate for heart failure patients	12.1%	SAME
Death rate for pneumonia patients	18.2%	SAME
Death rate for stroke patients	14.1%	SAME
Pressure ulcer rate	0.15%	SAME
Death rate among surgical inpatients with serious treatable complications	172.84%	SAME
Iatrogenic pneumothorax rate	0.24%	SAME
In-hospital fall with hip fracture rate	0.08%	SAME
Postoperative hemorrhage or hematoma rate	2.89%	SAME
Postoperative acute kidney injury requiring dialysis rate	1.37%	SAME
Postoperative respiratory failure rate	7.39%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	5.51%	SAME
Postoperative sepsis rate	5.35%	SAME
Postoperative wound dehiscence rate	2.25%	SAME
Abdominopelvic accidental puncture or laceration rate	1.08%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	0.92%	SAME

Skilled Nursing Facilities Near JOHN C. LINCOLN NORTH MOUNTAIN HOSPITAL

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near JOHN C. LINCOLN NORTH MOUNTAIN HOSPITAL ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
The Center at Val Vista, LLC	5:
Sante of Chandler	5:
Chandler Post Acute and Rehabilitation	5:
River Park Post Acute	5:
Tempe Post Acute	5:
Friendship Village of Tempe	5:
Citadel Post Acute	5:
Advanced Healthcare of Mesa	5:
Mirabella at Asu	5:
Alta Mesa Health and Rehabilitation	5:
Estrella Health and Rehabilitation Center	5:
Plaza Healthcare	5:
Northpark Health and Rehabilitation of Cascadia	5:
Diamondback Healthcare Center	5:
Sun Health La Loma Care Center	5:
Bella Vita Health and Rehabilitation Center	5:
Maryland Gardens Post Acute	5:
The Terraces of Phoenix	5:
Horizon Post Acute and Rehabilitation Center	5:
North Mountain Medical and Rehabilitation Center	5:
Advance Health Care of Scottsdale	5:
Boswell Transitional Care of Cascadia	5:
Peoria Post Acute and Rehabilitation	5:
Freedom Plaza Care Center	5:
Advanced Health Care of Glendale	5:
Sante of North Scottsdale	5:
Surprise Health and Rehabilitation Center	5:
Sante of Surprise	5:
Vi at Grayhawk, A Vi and Plaza Companies Community	5:
Acacia Health Center	5:
Vi at Silverstone, A Vi and Plaza Companies Commun	5:
Wellsprings of Gilbert	4:
Archstone Care Center	4:
South Mountain Post Acute	4:
Mi Casa Nursing Center	4:
Desert Blossom Health and Rehab Center	4:
Sandridge Post Acute	4:
Desert Terrace Healthcare Center	4:
Haven of Scottsdale	4:
Heritage Court Post Acute of Scottsdale	4:
Camelback Post Acute Care and Rehabilitation	4:
Rio Vista Post Acute and Rehabilitation	4:
Sunview Respiratory and Rehabilitation	4:
Fountain Hills Post Acute	4:
Center at Arrowhead, LLC	4:
Sun Health Grandview Care Center	4:
Sante of Mesa	3:
Suncrest Healthcare Center	3:
Mission Palms Post Acute	3:
Rehab at Scottsdale Village Square	3:
Osborn Health and Rehabilitation	3:
Beatitudes Campus	3:
Shea Post Acute Rehabilitation Center	3:
Coronado Healthcare Center	3:
Sun City Post Acute	3:
Sun West Choice Healthcare and Rehab	3:
Springdale Village Healthcare	2:
Montecito Post Acute Care and Rehabilitation	2:
Haven Health Sky Harbor, LLC	2:
Desert Haven Care Center	2:
Haven of Phoenix	2:
Providence Place at Glencroft	2:
Immanuel Campus of Care	2:
Life Care Center of Scottsdale	2:
Life Care Center of North Glendale	2:
Ridgecrest Post Acute	2:
Sierra Winds	2:
Lake Pleasant Post Acute Rehabilitation Center	2:
Desert Cove Nursing Center	1:
Silverwood Post Acute	1:
Desert Peak Care Center	1:
Allegiant Healthcare of Mesa	1:
Palm Valley Post Acute	1:
The Rehabilitation Center at The Palazzo	1:
Arizona State Veteran Home-Phx	1:
Christian Care Nursing Center	1:
Phoenix Mountain Post Acute	1:
Life Care Center of Paradise Valley	No Data

Medical Groups Affiliated with JOHN C. LINCOLN NORTH MOUNTAIN HOSPITAL

There are 850 doctors and 214 medical groups that are affiliated with JOHN C. LINCOLN NORTH MOUNTAIN HOSPITAL.

Affiliated Doctor Groups

The list of medical professionals associated with JOHN C. LINCOLN NORTH MOUNTAIN HOSPITAL is very long, so we have added another pages. See a list of medical professionals associated with JOHN C. LINCOLN NORTH MOUNTAIN HOSPITAL.