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HONORHEALTH SCOTTSDALE SHEA MEDICAL CENTER Ratings and Reviews

  • Date Updated:  July 31, 2024
  • Address:  9003 EAST SHEA BOULEVARD, SCOTTSDALE, AZ 85260
  • Phone:  (480) 323-3000
  • Type:  Acute Care Hospitals
  • Ownership:  Proprietary
  • Overall Rating:  
  • Perc. Patients Recommending:   74%

  About HONORHEALTH SCOTTSDALE SHEA MEDICAL CENTER

HONORHEALTH SCOTTSDALE SHEA MEDICAL CENTER is a Acute Care Hospitals. It is in SCOTTSDALE, AZ. Its type of ownership is Proprietary. The facility's Medicare ID is 30087. It does provide emergency services. There are 777 medical professionals and 215 doctor groups affiliated with the hospital. On average at HONORHEALTH SCOTTSDALE SHEA MEDICAL CENTER, emergency patients were charged $25,703. This is lower than the state average of $25,814. It is also lower than the national average of $25,828.

Quick Links to HONORHEALTH SCOTTSDALE SHEA MEDICAL CENTER Data & Analysis

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for HONORHEALTH SCOTTSDALE SHEA MEDICAL CENTER to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 77 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 4 %
Patients who reported that their nurses "Usually" communicated well 19 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 84 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 2 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 14 %
Patients who reported that their nurses "Always" listened carefully to them 75 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 5 %
Patients who reported that their nurses "Usually" listened carefully to them 20 %
Patients who reported that their nurses "Always" explained things in a way they could understand 70 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 6 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 24 %
Patients who reported that their doctors "Always" communicated well 77 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 6 %
Patients who reported that their doctors "Usually" communicated well 17 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 85 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 4 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 11 %
Patients who reported that their doctors "Always" listened carefully to them 75 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 6 %
Patients who reported that their doctors "Usually" listened carefully to them 19 %
Patients who reported that their doctors "Always" explained things in a way they could understand 71 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 7 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 22 %
Patients who reported that they "Always" received help as soon as they wanted 59 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 12 %
Patients who reported that they "Usually" received help as soon as they wanted 29 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 56 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 12 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 32 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 63 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 13 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 24 %
Patients who reported that staff "Always" explained about medicines before giving it to them 55 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 24 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 21 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 70 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 10 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 20 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 39 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 38 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 23 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 16 %
Patients who reported that YES, they were given information about what to do during their recovery at home 84 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 19 %
Patients who reported that YES, they did discuss whether they would need help after discharge 81 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 13 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 87 %
Patients who "Agree" they understood their care when they left the hospital 42 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 7 %
Patients who "Strongly Agree" they understood their care when they left the hospital 51 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 45 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 9 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 46 %
Patients who "Agree" that they understood their responsiblities in managing their health 44 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 6 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 50 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 36 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 6 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 58 %
Patients who reported that their room and bathroom were "Always" clean 62 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 14 %
Patients who reported that their room and bathroom were "Usually" clean 24 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 50 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 15 %
Patients who reported that the area around their room was "Usually" quiet at night 35 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 8 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 20 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 72 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 6 %
Patients who reported YES, they would definitely recommend the hospital 74 %
Patients who reported YES, they would probably recommend the hospital 20 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of HONORHEALTH SCOTTSDALE SHEA MEDICAL CENTER, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the HONORHEALTH SCOTTSDALE SHEA MEDICAL CENTER provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for HONORHEALTH SCOTTSDALE SHEA MEDICAL CENTER: Not Available

Detailed table for spending and period for patients at HONORHEALTH SCOTTSDALE SHEA MEDICAL CENTER:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $14
Hospice (1 to 3 days Prior to Index Hospital Admission) $0
Inpatient (1 to 3 days Prior to Index Hospital Admission) $69
Outpatient (1 to 3 days Prior to Index Hospital Admission) $43
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $4
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $12
Carrier (1 to 3 days Prior to Index Hospital Admission) $854
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $13,611
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $36
Carrier (During Index Hospital Admission) $1,906
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $655
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $205
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $3,420
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $822
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $2,114
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $126
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $1,811
Total (Complete Episode) $25,703

Infection Rates at HONORHEALTH SCOTTSDALE SHEA MEDICAL CENTER

These measures show how often patients at HONORHEALTH SCOTTSDALE SHEA MEDICAL CENTER contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit 0.33 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 1.16 / Same
Central Line Associated Bloodstream Infection: Number of Device Days 14,842.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 15.40 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 10.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards) 0.65 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.15 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 0.90 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 9,837.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 12.30 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 5.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards) 0.41 / Better
SSI - Colon Surgery: Lower Confidence Limit 0.77 / Same
SSI - Colon Surgery: Upper Confidence Limit 2.69 / Same
SSI - Colon Surgery: Number of Procedures 274.00 / Same
SSI - Colon Surgery: Predicted Cases 6.63 / Same
SSI - Colon Surgery: Observed Cases 10.00 / Same
SSI - Colon Surgery 1.51 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit 0.67 / Same
SSI - Abdominal Hysterectomy: Upper Confidence Limit 2.36 / Same
SSI - Abdominal Hysterectomy: Number of Procedures 1,004.00 / Same
SSI - Abdominal Hysterectomy: Predicted Cases 7.55 / Same
SSI - Abdominal Hysterectomy: Observed Cases 10.00 / Same
SSI - Abdominal Hysterectomy 1.33 / Same
MRSA Bacteremia: Lower Confidence Limit 0.19 / Same
MRSA Bacteremia: Upper Confidence Limit 1.41 / Same
MRSA Bacteremia: Patient Days 119,820.00 / Same
MRSA Bacteremia: Predicted Cases 6.85 / Same
MRSA Bacteremia: Observed Cases 4.00 / Same
MRSA Bacteremia 0.58 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.24 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit 0.59 / Better
Clostridium Difficile (C.Diff): Patient Days 103,016.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases 49.38 / Better
Clostridium Difficile (C.Diff): Observed Cases 19.00 / Better
Clostridium Difficile (C.Diff) 0.39 / Better

How HONORHEALTH SCOTTSDALE SHEA MEDICAL CENTER Compares to Other Similar Facilities

This is how HONORHEALTH SCOTTSDALE SHEA MEDICAL CENTER compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in SCOTTSDALE, AZ

Worst Hospitals in SCOTTSDALE, AZ

Percentages of Complications and Deaths at HONORHEALTH SCOTTSDALE SHEA MEDICAL CENTER

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients 2.8% SAME
Death rate for heart attack patients 12.8% SAME
Death rate for CABG surgery patients 2.7% SAME
Death rate for COPD patients 11% SAME
Death rate for heart failure patients 10.7% SAME
Death rate for pneumonia patients 16% SAME
Death rate for stroke patients 15.9% SAME
Pressure ulcer rate 0.41% SAME
Death rate among surgical inpatients with serious treatable complications 181.45% SAME
Iatrogenic pneumothorax rate 0.18% SAME
In-hospital fall with hip fracture rate 0.1% SAME
Postoperative hemorrhage or hematoma rate 2.41% SAME
Postoperative acute kidney injury requiring dialysis rate 2.71% SAME
Postoperative respiratory failure rate 11.28% SAME
Perioperative pulmonary embolism or deep vein thrombosis rate 3.72% SAME
Postoperative sepsis rate 7.23% SAME
Postoperative wound dehiscence rate 1.94% SAME
Abdominopelvic accidental puncture or laceration rate 1.09% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 1.14% SAME

Skilled Nursing Facilities Near HONORHEALTH SCOTTSDALE SHEA MEDICAL CENTER

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near HONORHEALTH SCOTTSDALE SHEA MEDICAL CENTER ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
The Center at Val Vista, LLC 5:
Wellsprings of Gilbert 5:
Sante of Chandler 5:
Chandler Post Acute and Rehabilitation 5:
Tempe Post Acute 5:
Friendship Village of Tempe 5:
Citadel Post Acute 5:
Advanced Healthcare of Mesa 5:
Mirabella at Asu 5:
Alta Mesa Health and Rehabilitation 5:
Plaza Healthcare 5:
Northpark Health and Rehabilitation of Cascadia 5:
Diamondback Healthcare Center 5:
Camelback Post Acute Care and Rehabilitation 5:
Bella Vita Health and Rehabilitation Center 5:
Maryland Gardens Post Acute 5:
The Terraces of Phoenix 5:
Horizon Post Acute and Rehabilitation Center 5:
North Mountain Medical and Rehabilitation Center 5:
Advance Health Care of Scottsdale 5:
Sunview Respiratory and Rehabilitation 5:
Boswell Transitional Care of Cascadia 5:
Peoria Post Acute and Rehabilitation 5:
Freedom Plaza Care Center 5:
Fountain Hills Post Acute 5:
Advanced Health Care of Glendale 5:
Sante of North Scottsdale 5:
Vi at Grayhawk, A Vi and Plaza Companies Community 5:
Acacia Health Center 5:
Vi at Silverstone, A Vi and Plaza Companies Commun 5:
Archstone Care Center 4:
South Mountain Post Acute 4:
Sante of Mesa 4:
Mission Palms Post Acute 4:
Mi Casa Nursing Center 4:
Desert Blossom Health and Rehab Center 4:
Haven of Scottsdale 4:
Heritage Court Post Acute of Scottsdale 4:
Osborn Health and Rehabilitation 4:
Rio Vista Post Acute and Rehabilitation 4:
Life Care Center of North Glendale 4:
Center at Arrowhead, LLC 4:
River Park Post Acute 3:
Suncrest Healthcare Center 3:
Sandridge Post Acute 3:
Haven of Phoenix 3:
The Rehabilitation Center at The Palazzo 3:
Beatitudes Campus 3:
Shea Post Acute Rehabilitation Center 3:
Coronado Healthcare Center 3:
Ridgecrest Post Acute 3:
Apache Junction Health Center 2:
Springdale Village Healthcare 2:
Allegiant Healthcare of Mesa 2:
Montecito Post Acute Care and Rehabilitation 2:
Haven Health Sky Harbor, LLC 2:
Desert Terrace Healthcare Center 2:
Rehab at Scottsdale Village Square 2:
Providence Place at Glencroft 2:
Immanuel Campus of Care 2:
Life Care Center of Scottsdale 2:
Christian Care Nursing Center 2:
Phoenix Mountain Post Acute 2:
Sierra Winds 2:
Sun City Post Acute 2:
Lake Pleasant Post Acute Rehabilitation Center 2:
Desert Cove Nursing Center 1:
Silverwood Post Acute 1:
Desert Peak Care Center 1:
Desert Haven Care Center 1:
Arizona State Veteran Home-Phx 1:
Life Care Center of Paradise Valley No Data

Medical Groups Affiliated with HONORHEALTH SCOTTSDALE SHEA MEDICAL CENTER

There are 777 doctors and 215 medical groups that are affiliated with HONORHEALTH SCOTTSDALE SHEA MEDICAL CENTER.

Affiliated Doctor Groups


The list of medical professionals associated with HONORHEALTH SCOTTSDALE SHEA MEDICAL CENTER is very long, so we have added another pages. See a list of medical professionals associated with HONORHEALTH SCOTTSDALE SHEA MEDICAL CENTER.

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