CONTACT INFORMATION REVIEWS & MORE DATA

DIGNITY HEALTH - ARIZONA GENERAL HOSPITAL Ratings and Reviews

  • Date Updated:  July 31, 2024
  • Address:  7171 SOUTH 51ST AVENUE, LAVEEN, AZ 85339
  • Phone:  (623) 584-5100
  • Type:  Acute Care Hospitals
  • Ownership:  Proprietary
  • Overall Rating:   Not Available
  • Perc. Patients Recommending:   73%

  About DIGNITY HEALTH - ARIZONA GENERAL HOSPITAL

DIGNITY HEALTH - ARIZONA GENERAL HOSPITAL is a Acute Care Hospitals. It is in LAVEEN, AZ. Its type of ownership is Proprietary. The facility's Medicare ID is 30136. It DOES NOT provide emergency services. There are 62 medical professionals and 24 doctor groups affiliated with the hospital. On average at DIGNITY HEALTH - ARIZONA GENERAL HOSPITAL, emergency patients were charged $17,811. This is lower than the state average of $25,814. It is also lower than the national average of $25,828.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for DIGNITY HEALTH - ARIZONA GENERAL HOSPITAL to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 83 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 1 %
Patients who reported that their nurses "Usually" communicated well 16 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 91 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 0
Patients who reported that their nurses "Usually" treated them with courtesy and respect 9 %
Patients who reported that their nurses "Always" listened carefully to them 80 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 2 %
Patients who reported that their nurses "Usually" listened carefully to them 18 %
Patients who reported that their nurses "Always" explained things in a way they could understand 77 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 1 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 22 %
Patients who reported that their doctors "Always" communicated well 83 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 3 %
Patients who reported that their doctors "Usually" communicated well 14 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 90 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 3 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 7 %
Patients who reported that their doctors "Always" listened carefully to them 81 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 4 %
Patients who reported that their doctors "Usually" listened carefully to them 15 %
Patients who reported that their doctors "Always" explained things in a way they could understand 77 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 2 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 21 %
Patients who reported that they "Always" received help as soon as they wanted 75 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 7 %
Patients who reported that they "Usually" received help as soon as they wanted 18 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 70 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 5 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 25 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 80 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 9 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 11 %
Patients who reported that staff "Always" explained about medicines before giving it to them 61 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 23 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 16 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 78 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 7 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 15 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 44 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 39 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 17 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 10 %
Patients who reported that YES, they were given information about what to do during their recovery at home 90 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 13 %
Patients who reported that YES, they did discuss whether they would need help after discharge 87 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 8 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 92 %
Patients who "Agree" they understood their care when they left the hospital 32 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 6 %
Patients who "Strongly Agree" they understood their care when they left the hospital 62 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 35 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 8 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 57 %
Patients who "Agree" that they understood their responsiblities in managing their health 35 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 7 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 58 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 24 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 4 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 72 %
Patients who reported that their room and bathroom were "Always" clean 92 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 3 %
Patients who reported that their room and bathroom were "Usually" clean 5 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 79 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 2 %
Patients who reported that the area around their room was "Usually" quiet at night 19 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 3 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 19 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 78 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 3 %
Patients who reported YES, they would definitely recommend the hospital 73 %
Patients who reported YES, they would probably recommend the hospital 24 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of DIGNITY HEALTH - ARIZONA GENERAL HOSPITAL, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the DIGNITY HEALTH - ARIZONA GENERAL HOSPITAL provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for DIGNITY HEALTH - ARIZONA GENERAL HOSPITAL: Not Available

Detailed table for spending and period for patients at DIGNITY HEALTH - ARIZONA GENERAL HOSPITAL:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $0
Hospice (1 to 3 days Prior to Index Hospital Admission) $0
Inpatient (1 to 3 days Prior to Index Hospital Admission) $0
Outpatient (1 to 3 days Prior to Index Hospital Admission) $80
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $0
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $3
Carrier (1 to 3 days Prior to Index Hospital Admission) $676
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $8,516
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $14
Carrier (During Index Hospital Admission) $483
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $1,071
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $245
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $2,515
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $410
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $2,612
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $112
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $1,075
Total (Complete Episode) $17,811

Infection Rates at DIGNITY HEALTH - ARIZONA GENERAL HOSPITAL

These measures show how often patients at DIGNITY HEALTH - ARIZONA GENERAL HOSPITAL contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit Not Available / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit Not Available / Not Available
Central Line Associated Bloodstream Infection: Number of Device Days 179.00 / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 0.10 / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 0.00 / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards) Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 95.00 / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 0.05 / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 0.00 / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards) Not Available / Not Available
SSI - Colon Surgery: Lower Confidence Limit Not Available / Not Available
SSI - Colon Surgery: Upper Confidence Limit Not Available / Not Available
SSI - Colon Surgery: Number of Procedures Not Available / Not Available
SSI - Colon Surgery: Predicted Cases Not Available / Not Available
SSI - Colon Surgery: Observed Cases Not Available / Not Available
SSI - Colon Surgery Not Available / Not Available
SSI - Abdominal Hysterectomy: Lower Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures Not Available / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases Not Available / Not Available
SSI - Abdominal Hysterectomy: Observed Cases Not Available / Not Available
SSI - Abdominal Hysterectomy Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit Not Available / Not Available
MRSA Bacteremia: Upper Confidence Limit Not Available / Not Available
MRSA Bacteremia: Patient Days 1,866.00 / Not Available
MRSA Bacteremia: Predicted Cases 0.05 / Not Available
MRSA Bacteremia: Observed Cases 0.00 / Not Available
MRSA Bacteremia Not Available / Not Available
Clostridium Difficile (C.Diff): Lower Confidence Limit Not Available / Not Available
Clostridium Difficile (C.Diff): Upper Confidence Limit Not Available / Not Available
Clostridium Difficile (C.Diff): Patient Days 1,866.00 / Not Available
Clostridium Difficile (C.Diff): Predicted Cases 0.40 / Not Available
Clostridium Difficile (C.Diff): Observed Cases 0.00 / Not Available
Clostridium Difficile (C.Diff) Not Available / Not Available

How DIGNITY HEALTH - ARIZONA GENERAL HOSPITAL Compares to Other Similar Facilities

This is how DIGNITY HEALTH - ARIZONA GENERAL HOSPITAL compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in LAVEEN, AZ

Worst Hospitals in LAVEEN, AZ

Percentages of Complications and Deaths at DIGNITY HEALTH - ARIZONA GENERAL HOSPITAL

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients NA Not Enough Data
Death rate for heart attack patients NA Not Enough Data
Death rate for CABG surgery patients NA Not Enough Data
Death rate for COPD patients NA Not Enough Data
Death rate for heart failure patients NA Not Enough Data
Death rate for pneumonia patients NA Not Enough Data
Death rate for stroke patients NA Not Enough Data
Pressure ulcer rate 0.57% SAME
Death rate among surgical inpatients with serious treatable complications NA Not Enough Data
Iatrogenic pneumothorax rate 0.25% SAME
In-hospital fall with hip fracture rate 0.09% SAME
Postoperative hemorrhage or hematoma rate NA Not Enough Data
Postoperative acute kidney injury requiring dialysis rate NA Not Enough Data
Postoperative respiratory failure rate NA Not Enough Data
Perioperative pulmonary embolism or deep vein thrombosis rate NA Not Enough Data
Postoperative sepsis rate NA Not Enough Data
Postoperative wound dehiscence rate NA Not Enough Data
Abdominopelvic accidental puncture or laceration rate NA Not Enough Data
CMS Medicare PSI 90: Patient safety and adverse events composite 0.99% SAME

Skilled Nursing Facilities Near DIGNITY HEALTH - ARIZONA GENERAL HOSPITAL

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near DIGNITY HEALTH - ARIZONA GENERAL HOSPITAL ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
The Center at Val Vista, LLC 5:
Wellsprings of Gilbert 5:
Sante of Chandler 5:
Chandler Post Acute and Rehabilitation 5:
Tempe Post Acute 5:
Friendship Village of Tempe 5:
Mirabella at Asu 5:
Estrella Health and Rehabilitation Center 5:
Plaza Healthcare 5:
Northpark Health and Rehabilitation of Cascadia 5:
Diamondback Healthcare Center 5:
Camelback Post Acute Care and Rehabilitation 5:
Sun Health La Loma Care Center 5:
Bella Vita Health and Rehabilitation Center 5:
Maryland Gardens Post Acute 5:
The Terraces of Phoenix 5:
Horizon Post Acute and Rehabilitation Center 5:
North Mountain Medical and Rehabilitation Center 5:
Advance Health Care of Scottsdale 5:
Sunview Respiratory and Rehabilitation 5:
Boswell Transitional Care of Cascadia 5:
Peoria Post Acute and Rehabilitation 5:
Freedom Plaza Care Center 5:
Advanced Health Care of Glendale 5:
Sante of North Scottsdale 5:
Sante of Surprise 5:
Vi at Grayhawk, A Vi and Plaza Companies Community 5:
Acacia Health Center 5:
Vi at Silverstone, A Vi and Plaza Companies Commun 5:
Caring House 4:
Archstone Care Center 4:
South Mountain Post Acute 4:
Haven of Scottsdale 4:
Heritage Court Post Acute of Scottsdale 4:
Osborn Health and Rehabilitation 4:
Rio Vista Post Acute and Rehabilitation 4:
Life Care Center of North Glendale 4:
Center at Arrowhead, LLC 4:
Surprise Health and Rehabilitation Center 4:
Sun Health Grandview Care Center 4:
River Park Post Acute 3:
Suncrest Healthcare Center 3:
Sandridge Post Acute 3:
Haven of Phoenix 3:
The Rehabilitation Center at The Palazzo 3:
Beatitudes Campus 3:
Shea Post Acute Rehabilitation Center 3:
Coronado Healthcare Center 3:
Ridgecrest Post Acute 3:
Sun West Choice Healthcare and Rehab 3:
Allegiant Healthcare of Mesa 2:
Haven Health Sky Harbor, LLC 2:
Desert Terrace Healthcare Center 2:
Rehab at Scottsdale Village Square 2:
Providence Place at Glencroft 2:
Immanuel Campus of Care 2:
Life Care Center of Scottsdale 2:
Christian Care Nursing Center 2:
Phoenix Mountain Post Acute 2:
Sierra Winds 2:
Sun City Post Acute 2:
Lake Pleasant Post Acute Rehabilitation Center 2:
Desert Cove Nursing Center 1:
Silverwood Post Acute 1:
Desert Peak Care Center 1:
Palm Valley Post Acute 1:
Desert Haven Care Center 1:
Arizona State Veteran Home-Phx 1:
Life Care Center of Paradise Valley No Data

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