NORTHWEST MEDICAL CENTER Ratings and Reviews

About NORTHWEST MEDICAL CENTER

NORTHWEST MEDICAL CENTER is a Acute Care Hospitals. It is in TUCSON, AZ. Its type of ownership is Proprietary. The facility's Medicare ID is 30085. It does provide emergency services. There are 509 medical professionals and 196 doctor groups affiliated with the hospital. On average at NORTHWEST MEDICAL CENTER, emergency patients were charged $23,824. This is lower than the state average of $25,814. It is also lower than the national average of $25,828.

Quick Links to NORTHWEST MEDICAL CENTER Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for NORTHWEST MEDICAL CENTER to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	70 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	7 %
Patients who reported that their nurses "Usually" communicated well	23 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	78 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	5 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	17 %
Patients who reported that their nurses "Always" listened carefully to them	65 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	9 %
Patients who reported that their nurses "Usually" listened carefully to them	26 %
Patients who reported that their nurses "Always" explained things in a way they could understand	66 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	8 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	26 %
Patients who reported that their doctors "Always" communicated well	69 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	11 %
Patients who reported that their doctors "Usually" communicated well	20 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	77 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	8 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	15 %
Patients who reported that their doctors "Always" listened carefully to them	68 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	11 %
Patients who reported that their doctors "Usually" listened carefully to them	21 %
Patients who reported that their doctors "Always" explained things in a way they could understand	62 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	13 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	25 %
Patients who reported that they "Always" received help as soon as they wanted	52 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	17 %
Patients who reported that they "Usually" received help as soon as they wanted	31 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	49 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	17 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	34 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	55 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	17 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	28 %
Patients who reported that staff "Always" explained about medicines before giving it to them	54 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	28 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	18 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	68 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	14 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	18 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	39 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	42 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	19 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	21 %
Patients who reported that YES, they were given information about what to do during their recovery at home	79 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	25 %
Patients who reported that YES, they did discuss whether they would need help after discharge	75 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	16 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	84 %
Patients who "Agree" they understood their care when they left the hospital	48 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	12 %
Patients who "Strongly Agree" they understood their care when they left the hospital	40 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	52 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	15 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	33 %
Patients who "Agree" that they understood their responsiblities in managing their health	49 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	11 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	40 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	42 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	10 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	48 %
Patients who reported that their room and bathroom were "Always" clean	59 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	18 %
Patients who reported that their room and bathroom were "Usually" clean	23 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	41 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	21 %
Patients who reported that the area around their room was "Usually" quiet at night	38 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	18 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	29 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	53 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	13 %
Patients who reported YES, they would definitely recommend the hospital	53 %
Patients who reported YES, they would probably recommend the hospital	34 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of NORTHWEST MEDICAL CENTER, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the NORTHWEST MEDICAL CENTER provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for NORTHWEST MEDICAL CENTER: Not Available

Detailed table for spending and period for patients at NORTHWEST MEDICAL CENTER:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$11
Hospice (1 to 3 days Prior to Index Hospital Admission)	$0
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$59
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$293
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$2
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$6
Carrier (1 to 3 days Prior to Index Hospital Admission)	$816
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$11,510
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$17
Carrier (During Index Hospital Admission)	$1,372
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$762
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$225
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$4,056
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$554
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$2,284
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$77
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,781
Total (Complete Episode)	$23,824

Infection Rates at NORTHWEST MEDICAL CENTER

These measures show how often patients at NORTHWEST MEDICAL CENTER contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	-- / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	0.44 / Better
Central Line Associated Bloodstream Infection: Number of Device Days	7,815.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	6.78 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	0.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards)	0.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	-- / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	0.40 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	8,331.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	7.52 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	0.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.00 / Better
SSI - Colon Surgery: Lower Confidence Limit	0.25 / Same
SSI - Colon Surgery: Upper Confidence Limit	1.51 / Same
SSI - Colon Surgery: Number of Procedures	285.00 / Same
SSI - Colon Surgery: Predicted Cases	7.33 / Same
SSI - Colon Surgery: Observed Cases	5.00 / Same
SSI - Colon Surgery	0.68 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit	0.03 / Same
SSI - Abdominal Hysterectomy: Upper Confidence Limit	3.26 / Same
SSI - Abdominal Hysterectomy: Number of Procedures	181.00 / Same
SSI - Abdominal Hysterectomy: Predicted Cases	1.52 / Same
SSI - Abdominal Hysterectomy: Observed Cases	1.00 / Same
SSI - Abdominal Hysterectomy	0.66 / Same
MRSA Bacteremia: Lower Confidence Limit	-- / Better
MRSA Bacteremia: Upper Confidence Limit	0.97 / Better
MRSA Bacteremia: Patient Days	59,707.00 / Better
MRSA Bacteremia: Predicted Cases	3.10 / Better
MRSA Bacteremia: Observed Cases	0.00 / Better
MRSA Bacteremia	0.00 / Better
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.31 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit	0.79 / Better
Clostridium Difficile (C.Diff): Patient Days	55,041.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases	35.55 / Better
Clostridium Difficile (C.Diff): Observed Cases	18.00 / Better
Clostridium Difficile (C.Diff)	0.51 / Better

How NORTHWEST MEDICAL CENTER Compares to Other Similar Facilities

This is how NORTHWEST MEDICAL CENTER compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in TUCSON, AZ

Worst Hospitals in TUCSON, AZ

Percentages of Complications and Deaths at NORTHWEST MEDICAL CENTER

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	3.3%	SAME
Death rate for heart attack patients	13.9%	SAME
Death rate for CABG surgery patients	2.3%	SAME
Death rate for COPD patients	10.6%	SAME
Death rate for heart failure patients	12.9%	SAME
Death rate for pneumonia patients	23.3%	Worse
Death rate for stroke patients	13.8%	SAME
Pressure ulcer rate	2.19%	Worse
Death rate among surgical inpatients with serious treatable complications	162.79%	SAME
Iatrogenic pneumothorax rate	0.19%	SAME
In-hospital fall with hip fracture rate	0.08%	SAME
Postoperative hemorrhage or hematoma rate	1.84%	SAME
Postoperative acute kidney injury requiring dialysis rate	1.65%	SAME
Postoperative respiratory failure rate	8.41%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	3.9%	SAME
Postoperative sepsis rate	4.7%	SAME
Postoperative wound dehiscence rate	2.61%	SAME
Abdominopelvic accidental puncture or laceration rate	1.3%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	1.4%	Worse

Skilled Nursing Facilities Near NORTHWEST MEDICAL CENTER

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near NORTHWEST MEDICAL CENTER ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Arizona State Veteran Home-Tucson	5:
Haven of Tucson	5:
Skilled Nursing Unit at Oro Valley Hospital	5:
Splendido at Rancho Vistoso	5:
Sabino Canyon Rehabilitation and Care Center	4:
Catalina Post Acute and Rehabilitation	4:
Park Avenue Health and Rehabilitation Center	3:
Foothills Rehabilitation Center	3:
Devon Gables Rehabilitation Center	3:
The Center at Tucson	3:
Brookdale Santa Catalina	3:
La Canada Care Center	3:
Sandstone of Tucson Rehab Centre	2:
Haven of Saguaro Valley	2:
Pueblo Springs Rehabilitation Center	2:
Handmaker Home For The Aging	2:
Villa Maria Post Acute and Rehabilitation	2:
Casas Adobes Post Acute Rehab Center	2:
Santa Rosa Care Center	1:
Sandstone Estates Rehab Centre	1:
Life Care Center of Tucson	1:
Mountain View Care Center	1:

Medical Groups Affiliated with NORTHWEST MEDICAL CENTER

There are 509 doctors and 196 medical groups that are affiliated with NORTHWEST MEDICAL CENTER.

Affiliated Doctor Groups

The list of medical professionals associated with NORTHWEST MEDICAL CENTER is very long, so we have added another pages. See a list of medical professionals associated with NORTHWEST MEDICAL CENTER.