PRESBYTERIAN HOSPITAL Ratings and Reviews

About PRESBYTERIAN HOSPITAL

PRESBYTERIAN HOSPITAL is a Acute Care Hospitals. It is in ALBUQUERQUE, NM. Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 320021. It does provide emergency services. There are 1,224 medical professionals and 245 doctor groups affiliated with the hospital. On average at PRESBYTERIAN HOSPITAL, emergency patients were charged $26,029. This is higher than the state average of $24,642. It is also higher than the national average of $25,828.

Quick Links to PRESBYTERIAN HOSPITAL Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for PRESBYTERIAN HOSPITAL to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	76 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	5 %
Patients who reported that their nurses "Usually" communicated well	19 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	84 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	4 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	12 %
Patients who reported that their nurses "Always" listened carefully to them	73 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	6 %
Patients who reported that their nurses "Usually" listened carefully to them	21 %
Patients who reported that their nurses "Always" explained things in a way they could understand	72 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	7 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	21 %
Patients who reported that their doctors "Always" communicated well	74 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	6 %
Patients who reported that their doctors "Usually" communicated well	20 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	81 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	4 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	15 %
Patients who reported that their doctors "Always" listened carefully to them	73 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	7 %
Patients who reported that their doctors "Usually" listened carefully to them	20 %
Patients who reported that their doctors "Always" explained things in a way they could understand	69 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	7 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	24 %
Patients who reported that they "Always" received help as soon as they wanted	61 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	10 %
Patients who reported that they "Usually" received help as soon as they wanted	29 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	59 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	9 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	32 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	63 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	11 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	26 %
Patients who reported that staff "Always" explained about medicines before giving it to them	56 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	24 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	20 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	68 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	13 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	19 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	43 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	35 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	22 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	16 %
Patients who reported that YES, they were given information about what to do during their recovery at home	84 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	19 %
Patients who reported that YES, they did discuss whether they would need help after discharge	81 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	14 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	86 %
Patients who "Agree" they understood their care when they left the hospital	45 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	9 %
Patients who "Strongly Agree" they understood their care when they left the hospital	46 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	49 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	10 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	41 %
Patients who "Agree" that they understood their responsiblities in managing their health	47 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	8 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	45 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	40 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	7 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	53 %
Patients who reported that their room and bathroom were "Always" clean	68 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	10 %
Patients who reported that their room and bathroom were "Usually" clean	22 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	59 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	11 %
Patients who reported that the area around their room was "Usually" quiet at night	30 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	9 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	21 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	70 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	6 %
Patients who reported YES, they would definitely recommend the hospital	70 %
Patients who reported YES, they would probably recommend the hospital	24 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of PRESBYTERIAN HOSPITAL, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the PRESBYTERIAN HOSPITAL provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for PRESBYTERIAN HOSPITAL: Not Available

Detailed table for spending and period for patients at PRESBYTERIAN HOSPITAL:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$11
Hospice (1 to 3 days Prior to Index Hospital Admission)	$2
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$28
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$227
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$10
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$9
Carrier (1 to 3 days Prior to Index Hospital Admission)	$953
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$12,514
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$21
Carrier (During Index Hospital Admission)	$1,433
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$734
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$334
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$4,621
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$1,059
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$2,739
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$111
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,223
Total (Complete Episode)	$26,029

Infection Rates at PRESBYTERIAN HOSPITAL

These measures show how often patients at PRESBYTERIAN HOSPITAL contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.27 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	1.09 / Same
Central Line Associated Bloodstream Infection: Number of Device Days	14,660.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	13.95 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	8.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards)	0.57 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.69 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	1.98 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	13,599.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	11.58 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	14.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards)	1.21 / Same
SSI - Colon Surgery: Lower Confidence Limit	0.36 / Same
SSI - Colon Surgery: Upper Confidence Limit	1.36 / Same
SSI - Colon Surgery: Number of Procedures	451.00 / Same
SSI - Colon Surgery: Predicted Cases	12.18 / Same
SSI - Colon Surgery: Observed Cases	9.00 / Same
SSI - Colon Surgery	0.74 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit	0.36 / Same
SSI - Abdominal Hysterectomy: Upper Confidence Limit	2.73 / Same
SSI - Abdominal Hysterectomy: Number of Procedures	399.00 / Same
SSI - Abdominal Hysterectomy: Predicted Cases	3.54 / Same
SSI - Abdominal Hysterectomy: Observed Cases	4.00 / Same
SSI - Abdominal Hysterectomy	1.13 / Same
MRSA Bacteremia: Lower Confidence Limit	0.21 / Same
MRSA Bacteremia: Upper Confidence Limit	1.09 / Same
MRSA Bacteremia: Patient Days	222,234.00 / Same
MRSA Bacteremia: Predicted Cases	11.47 / Same
MRSA Bacteremia: Observed Cases	6.00 / Same
MRSA Bacteremia	0.52 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.49 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit	0.75 / Better
Clostridium Difficile (C.Diff): Patient Days	201,094.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases	137.80 / Better
Clostridium Difficile (C.Diff): Observed Cases	84.00 / Better
Clostridium Difficile (C.Diff)	0.61 / Better

How PRESBYTERIAN HOSPITAL Compares to Other Similar Facilities

This is how PRESBYTERIAN HOSPITAL compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in ALBUQUERQUE, NM

Worst Hospitals in ALBUQUERQUE, NM

Percentages of Complications and Deaths at PRESBYTERIAN HOSPITAL

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	4.1%	SAME
Death rate for heart attack patients	11.7%	SAME
Death rate for CABG surgery patients	2.4%	SAME
Death rate for COPD patients	8.4%	SAME
Death rate for heart failure patients	9.7%	SAME
Death rate for pneumonia patients	17.7%	SAME
Death rate for stroke patients	16%	SAME
Pressure ulcer rate	0.72%	SAME
Death rate among surgical inpatients with serious treatable complications	172.92%	SAME
Iatrogenic pneumothorax rate	0.22%	SAME
In-hospital fall with hip fracture rate	0.1%	SAME
Postoperative hemorrhage or hematoma rate	2.07%	SAME
Postoperative acute kidney injury requiring dialysis rate	1.73%	SAME
Postoperative respiratory failure rate	7.77%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	3.45%	SAME
Postoperative sepsis rate	7.14%	SAME
Postoperative wound dehiscence rate	2.52%	SAME
Abdominopelvic accidental puncture or laceration rate	1.05%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	1.07%	SAME

Skilled Nursing Facilities Near PRESBYTERIAN HOSPITAL

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near PRESBYTERIAN HOSPITAL ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Las Estancias By Pure Health	5:
Good Samaritan Society - Manzano Del Sol	5:
Advanced Health Care of Albuquerque	5:
La Vida Llena	5:
Princeton Health and Rehabilitation	4:
The Neighborhood In Rio Rancho	4:
Odelia Healthcare	3:
Canyon Transitional Rehabilitation Center, LLC	3:
The Rehabilitation Center of Albuquerque	3:
Uptown Rehabilitation Center	2:
Albuquerque Heights Healthcare and Rehabilitation	2:
Las Palomas Center	2:
Fiesta Park Wellness and Rehabilitation	2:
Sandia Ridge Center	1:
Ladera Center	1:
Bear Canyon Rehabilitation Center	1:
Skies Healthcare and Rehabilitation Center	1:
The Suites Rio Vista	1:
Rio Rancho Center	1:
South Valley Care Center LLC	No Data
Spanish Trails Rehabilitation Suites	No Data

Medical Groups Affiliated with PRESBYTERIAN HOSPITAL

There are 1,224 doctors and 245 medical groups that are affiliated with PRESBYTERIAN HOSPITAL.

Affiliated Doctor Groups

The list of medical professionals associated with PRESBYTERIAN HOSPITAL is very long, so we have added another pages. See a list of medical professionals associated with PRESBYTERIAN HOSPITAL.