CONTACT INFORMATION REVIEWS & MORE DATA

VALLEY HOSPITAL MEDICAL CENTER Ratings and Reviews

  • Date Updated:  July 31, 2024
  • Address:  620 SHADOW LANE, LAS VEGAS, NV 89106
  • Phone:  (702) 388-4000
  • Type:  Acute Care Hospitals
  • Ownership:  Proprietary
  • Overall Rating:  
  • Perc. Patients Recommending:   56%

  About VALLEY HOSPITAL MEDICAL CENTER

VALLEY HOSPITAL MEDICAL CENTER is a Acute Care Hospitals. It is in LAS VEGAS, NV. Its type of ownership is Proprietary. The facility's Medicare ID is 290021. It does provide emergency services. There are 327 medical professionals and 95 doctor groups affiliated with the hospital. On average at VALLEY HOSPITAL MEDICAL CENTER, emergency patients were charged $28,454. This is higher than the state average of $27,325. It is also higher than the national average of $25,828.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for VALLEY HOSPITAL MEDICAL CENTER to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 71 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 8 %
Patients who reported that their nurses "Usually" communicated well 21 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 79 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 6 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 15 %
Patients who reported that their nurses "Always" listened carefully to them 68 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 9 %
Patients who reported that their nurses "Usually" listened carefully to them 23 %
Patients who reported that their nurses "Always" explained things in a way they could understand 66 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 10 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 24 %
Patients who reported that their doctors "Always" communicated well 69 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 9 %
Patients who reported that their doctors "Usually" communicated well 22 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 77 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 7 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 16 %
Patients who reported that their doctors "Always" listened carefully to them 68 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 9 %
Patients who reported that their doctors "Usually" listened carefully to them 23 %
Patients who reported that their doctors "Always" explained things in a way they could understand 64 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 11 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 25 %
Patients who reported that they "Always" received help as soon as they wanted 53 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 15 %
Patients who reported that they "Usually" received help as soon as they wanted 32 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 49 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 15 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 36 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 57 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 15 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 28 %
Patients who reported that staff "Always" explained about medicines before giving it to them 54 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 25 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 21 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 68 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 12 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 20 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 39 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 38 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 23 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 20 %
Patients who reported that YES, they were given information about what to do during their recovery at home 80 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 22 %
Patients who reported that YES, they did discuss whether they would need help after discharge 78 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 17 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 83 %
Patients who "Agree" they understood their care when they left the hospital 45 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 11 %
Patients who "Strongly Agree" they understood their care when they left the hospital 44 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 49 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 14 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 37 %
Patients who "Agree" that they understood their responsiblities in managing their health 46 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 10 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 44 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 38 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 10 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 52 %
Patients who reported that their room and bathroom were "Always" clean 56 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 20 %
Patients who reported that their room and bathroom were "Usually" clean 24 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 51 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 17 %
Patients who reported that the area around their room was "Usually" quiet at night 32 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 15 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 28 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 57 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 12 %
Patients who reported YES, they would definitely recommend the hospital 56 %
Patients who reported YES, they would probably recommend the hospital 32 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of VALLEY HOSPITAL MEDICAL CENTER, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the VALLEY HOSPITAL MEDICAL CENTER provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for VALLEY HOSPITAL MEDICAL CENTER: Not Available

Detailed table for spending and period for patients at VALLEY HOSPITAL MEDICAL CENTER:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $21
Hospice (1 to 3 days Prior to Index Hospital Admission) $0
Inpatient (1 to 3 days Prior to Index Hospital Admission) $37
Outpatient (1 to 3 days Prior to Index Hospital Admission) $135
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $7
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $13
Carrier (1 to 3 days Prior to Index Hospital Admission) $893
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $11,952
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $14
Carrier (During Index Hospital Admission) $1,598
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $802
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $149
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $7,488
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $649
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $2,267
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $170
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $2,259
Total (Complete Episode) $28,454

Infection Rates at VALLEY HOSPITAL MEDICAL CENTER

These measures show how often patients at VALLEY HOSPITAL MEDICAL CENTER contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit 0.03 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 0.64 / Better
Central Line Associated Bloodstream Infection: Number of Device Days 9,871.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 10.33 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 2.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards) 0.19 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.03 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 0.50 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 9,620.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 13.25 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 2.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards) 0.15 / Better
SSI - Colon Surgery: Lower Confidence Limit 0.40 / Same
SSI - Colon Surgery: Upper Confidence Limit 2.40 / Same
SSI - Colon Surgery: Number of Procedures 179.00 / Same
SSI - Colon Surgery: Predicted Cases 4.61 / Same
SSI - Colon Surgery: Observed Cases 5.00 / Same
SSI - Colon Surgery 1.09 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures 113.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases 0.90 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases 0.00 / Not Available
SSI - Abdominal Hysterectomy Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit 0.20 / Same
MRSA Bacteremia: Upper Confidence Limit 1.20 / Same
MRSA Bacteremia: Patient Days 99,920.00 / Same
MRSA Bacteremia: Predicted Cases 9.21 / Same
MRSA Bacteremia: Observed Cases 5.00 / Same
MRSA Bacteremia 0.54 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.01 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit 0.11 / Better
Clostridium Difficile (C.Diff): Patient Days 99,920.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases 59.66 / Better
Clostridium Difficile (C.Diff): Observed Cases 2.00 / Better
Clostridium Difficile (C.Diff) 0.03 / Better

How VALLEY HOSPITAL MEDICAL CENTER Compares to Other Similar Facilities

This is how VALLEY HOSPITAL MEDICAL CENTER compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in LAS VEGAS, NV

Worst Hospitals in LAS VEGAS, NV

Percentages of Complications and Deaths at VALLEY HOSPITAL MEDICAL CENTER

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients 4% SAME
Death rate for heart attack patients 12.2% SAME
Death rate for CABG surgery patients 4% SAME
Death rate for COPD patients 8.8% SAME
Death rate for heart failure patients 10.7% SAME
Death rate for pneumonia patients 17.4% SAME
Death rate for stroke patients 16.6% SAME
Pressure ulcer rate 0.13% SAME
Death rate among surgical inpatients with serious treatable complications 148.57% SAME
Iatrogenic pneumothorax rate 0.28% SAME
In-hospital fall with hip fracture rate 0.09% SAME
Postoperative hemorrhage or hematoma rate 2.39% SAME
Postoperative acute kidney injury requiring dialysis rate 2.73% SAME
Postoperative respiratory failure rate 7.31% SAME
Perioperative pulmonary embolism or deep vein thrombosis rate 4.15% SAME
Postoperative sepsis rate 5.37% SAME
Postoperative wound dehiscence rate 1.84% SAME
Abdominopelvic accidental puncture or laceration rate 0.82% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 0.91% SAME

Skilled Nursing Facilities Near VALLEY HOSPITAL MEDICAL CENTER

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near VALLEY HOSPITAL MEDICAL CENTER ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
Advanced Health Care of Henderson 5:
Advanced Health Care of Las Vegas 5:
Advanced Health Care of Paradise 5:
Las Ventanas Retirement Comm Snf 5:
Neurorestorative 5:
Advanced Health Care of Summerlin 5:
Boulder City Hospital Snf 4:
Nevada State Veterans Home - Boulder City 4:
Coronado Ridge Skilled Nursing and Rehabilitation 4:
Green Valley Health and Wellness Suites 4:
Canyon Vista Post Acute 4:
Spanish Hills Wellness Suites 4:
Harmon Hospital - Snf 4:
Trellis Paradise 4:
Silver State Pediatric Skilled Nursing Facility 4:
Gaye Haven Intermediate Care Facility 4:
Marquis Plaza Regency Post Acute Rehab 4:
College Park Rehabilitation Center 4:
Neurorestorative 4kids -Buffalo 4:
Silver Hills Health Care Center 4:
Trellis Centennial 4:
Sage Creek Post-Acute 3:
Delmar Gardens of Green Valley 3:
Life Care Center of South Las Vegas 3:
Las Vegas Post Acute and Rehabilitation 3:
Silver Ridge Healthcare Center 3:
Saint Joseph Transitional Rehabilitation Center 3:
Horizon Health and Rehabilitation Center 3:
Marquis Care at Centennial Hills 3:
Mission Point Nursing and Physical Rehab Ctr Ch 3:
Mountain View Care Center 2:
Tlc Care Center 2:
Premier Health and Rehabilitation Center of Lv, LP 2:
Torrey Pines Post Acute and Rehabilitation 2:
The Heights of Summerlin, LLC 2:
Life Care Center of Las Vegas 2:
Royal Springs Healthcare and Rehab 2:
Henderson Health and Rehabilitation 1:
Sandstone Spring Valley 1:
Mission Pines Nursing and Rehab Center 1:
North Las Vegas Care Center 1:
El Jen Skilled Care 1:

Medical Groups Affiliated with VALLEY HOSPITAL MEDICAL CENTER

There are 327 doctors and 95 medical groups that are affiliated with VALLEY HOSPITAL MEDICAL CENTER.

Affiliated Doctor Groups


The list of medical professionals associated with VALLEY HOSPITAL MEDICAL CENTER is very long, so we have added another pages. See a list of medical professionals associated with VALLEY HOSPITAL MEDICAL CENTER.

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