ADVENTIST HEALTH WHITE MEMORIAL Ratings and Reviews

About ADVENTIST HEALTH WHITE MEMORIAL

ADVENTIST HEALTH WHITE MEMORIAL is a Acute Care Hospitals. It is in LOS ANGELES, CA. Its type of ownership is Voluntary non-profit - Church. The facility's Medicare ID is 50103. It DOES NOT provide emergency services. There are 291 medical professionals and 144 doctor groups affiliated with the hospital. On average at ADVENTIST HEALTH WHITE MEMORIAL, emergency patients were charged $26,895. This is higher than the state average of $26,501. It is also higher than the national average of $25,828.

Quick Links to ADVENTIST HEALTH WHITE MEMORIAL Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for ADVENTIST HEALTH WHITE MEMORIAL to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	73 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	7 %
Patients who reported that their nurses "Usually" communicated well	20 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	78 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	5 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	17 %
Patients who reported that their nurses "Always" listened carefully to them	70 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	8 %
Patients who reported that their nurses "Usually" listened carefully to them	22 %
Patients who reported that their nurses "Always" explained things in a way they could understand	72 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	9 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	19 %
Patients who reported that their doctors "Always" communicated well	74 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	9 %
Patients who reported that their doctors "Usually" communicated well	17 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	82 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	7 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	11 %
Patients who reported that their doctors "Always" listened carefully to them	71 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	9 %
Patients who reported that their doctors "Usually" listened carefully to them	20 %
Patients who reported that their doctors "Always" explained things in a way they could understand	69 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	11 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	20 %
Patients who reported that they "Always" received help as soon as they wanted	57 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	17 %
Patients who reported that they "Usually" received help as soon as they wanted	26 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	53 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	19 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	28 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	61 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	16 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	23 %
Patients who reported that staff "Always" explained about medicines before giving it to them	58 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	26 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	16 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	70 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	15 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	15 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	46 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	37 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	17 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	15 %
Patients who reported that YES, they were given information about what to do during their recovery at home	85 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	16 %
Patients who reported that YES, they did discuss whether they would need help after discharge	84 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	14 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	86 %
Patients who "Agree" they understood their care when they left the hospital	47 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	9 %
Patients who "Strongly Agree" they understood their care when they left the hospital	44 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	52 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	12 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	36 %
Patients who "Agree" that they understood their responsiblities in managing their health	47 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	9 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	44 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	40 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	7 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	53 %
Patients who reported that their room and bathroom were "Always" clean	65 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	13 %
Patients who reported that their room and bathroom were "Usually" clean	22 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	51 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	21 %
Patients who reported that the area around their room was "Usually" quiet at night	28 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	14 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	24 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	62 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	10 %
Patients who reported YES, they would definitely recommend the hospital	62 %
Patients who reported YES, they would probably recommend the hospital	28 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of ADVENTIST HEALTH WHITE MEMORIAL, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the ADVENTIST HEALTH WHITE MEMORIAL provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for ADVENTIST HEALTH WHITE MEMORIAL: Not Available

Detailed table for spending and period for patients at ADVENTIST HEALTH WHITE MEMORIAL:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$39
Hospice (1 to 3 days Prior to Index Hospital Admission)	$5
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$28
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$91
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$15
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$27
Carrier (1 to 3 days Prior to Index Hospital Admission)	$567
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$11,303
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$19
Carrier (During Index Hospital Admission)	$1,759
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$904
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$239
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$5,217
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$1,203
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$3,465
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$162
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,851
Total (Complete Episode)	$26,895

Infection Rates at ADVENTIST HEALTH WHITE MEMORIAL

These measures show how often patients at ADVENTIST HEALTH WHITE MEMORIAL contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.01 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	0.61 / Better
Central Line Associated Bloodstream Infection: Number of Device Days	6,970.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	8.04 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	1.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards)	0.12 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.22 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	1.64 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	4,872.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	5.89 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	4.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.68 / Same
SSI - Colon Surgery: Lower Confidence Limit	-- / Same
SSI - Colon Surgery: Upper Confidence Limit	1.28 / Same
SSI - Colon Surgery: Number of Procedures	78.00 / Same
SSI - Colon Surgery: Predicted Cases	2.34 / Same
SSI - Colon Surgery: Observed Cases	0.00 / Same
SSI - Colon Surgery	0.00 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit	-- / Same
SSI - Abdominal Hysterectomy: Upper Confidence Limit	2.31 / Same
SSI - Abdominal Hysterectomy: Number of Procedures	129.00 / Same
SSI - Abdominal Hysterectomy: Predicted Cases	1.30 / Same
SSI - Abdominal Hysterectomy: Observed Cases	0.00 / Same
SSI - Abdominal Hysterectomy	0.00 / Same
MRSA Bacteremia: Lower Confidence Limit	0.06 / Same
MRSA Bacteremia: Upper Confidence Limit	1.25 / Same
MRSA Bacteremia: Patient Days	86,329.00 / Same
MRSA Bacteremia: Predicted Cases	5.27 / Same
MRSA Bacteremia: Observed Cases	2.00 / Same
MRSA Bacteremia	0.38 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.06 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit	0.35 / Better
Clostridium Difficile (C.Diff): Patient Days	73,439.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases	31.78 / Better
Clostridium Difficile (C.Diff): Observed Cases	5.00 / Better
Clostridium Difficile (C.Diff)	0.16 / Better

How ADVENTIST HEALTH WHITE MEMORIAL Compares to Other Similar Facilities

This is how ADVENTIST HEALTH WHITE MEMORIAL compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in LOS ANGELES, CA

Worst Hospitals in LOS ANGELES, CA

Percentages of Complications and Deaths at ADVENTIST HEALTH WHITE MEMORIAL

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	NA	Not Enough Data
Death rate for heart attack patients	12.6%	SAME
Death rate for CABG surgery patients	NA	Not Enough Data
Death rate for COPD patients	NA	Not Enough Data
Death rate for heart failure patients	8.6%	SAME
Death rate for pneumonia patients	16.6%	SAME
Death rate for stroke patients	10.9%	SAME
Pressure ulcer rate	0.2%	SAME
Death rate among surgical inpatients with serious treatable complications	NA	Not Enough Data
Iatrogenic pneumothorax rate	0.22%	SAME
In-hospital fall with hip fracture rate	0.09%	SAME
Postoperative hemorrhage or hematoma rate	2.14%	SAME
Postoperative acute kidney injury requiring dialysis rate	1.44%	SAME
Postoperative respiratory failure rate	8.45%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	3.15%	SAME
Postoperative sepsis rate	5.53%	SAME
Postoperative wound dehiscence rate	1.94%	SAME
Abdominopelvic accidental puncture or laceration rate	0.96%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	0.85%	SAME

Skilled Nursing Facilities Near ADVENTIST HEALTH WHITE MEMORIAL

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near ADVENTIST HEALTH WHITE MEMORIAL ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Providence Little Co of Mary Transitional Care Ctr	5:
Park Regency Care Center	5:
Monterey Park Conv Hosp	5:
Mission Palms Healthcare Center	5:
White Memorial Medical Ctr Dp	5:
Centinela Skilled Nursing and Wellness Centre West	5:
Artesia Christian Home Inc.	5:
Chapman Care Center	5:
Atlantic Memorial Healthcare Center	5:
High Valley Lodge	5:
West Anaheim Medical Center D/p Snf	5:
Extended Care Hospital of Westminster	5:
Long Beach Post Acute	5:
Temple City Healthcare	5:
Whittier Nursing and Wellness Center, Inc	5:
Park Vista at Morningside	5:
La Palma Nursing Center	5:
Del Mar Convalescent Hospital	5:
Presbyterian Intercomm Hosp Dp/snf	5:
Town and Country	5:
Clear View Convalescent Center	5:
Torrance Memorial Med Ctr Snf/dp	5:
Beacon Healthcare Center	5:
Hollenbeck Palms	5:
Lake Balboa Care Center	5:
Lomita Post-Acute Care Center	5:
Glendale Adventist Medical Center Dp/snf	5:
Beach Creek Post-Acute	5:
Sun Mar Nursing Center	5:
Motion Picture and T.V. Hosp D/p Snf	5:
Coast Care Convalescent Center	5:
Montecito Heights Healthcare and Wellness Centre, LP	5:
Rowntree Gardens	5:
South Coast Global Medical Center D/p Snf	5:
Harvard Creek Post Acute	5:
Broadway Healthcare Center	5:
Veterans Home of California - West Los Angeles	5:
Pacific Haven Subacute and Healthcare Center	5:
Osage Healthcare and Wellness Centre	5:
Kindred Hospital Brea D/p Snf	5:
St. Catherine Healthcare	5:
Villa Scalabrini Special Care	5:
Emanate Health Inter-Community Hospital- D/p Snf	5:
Marycrest Manor	5:
Clear View Sanitarium	5:
Greenfield Care Center of Fullerton, LLC	5:
Buena Vista Care Center	5:
Granada Hills Convalescent	5:
Villa Serena Healthcare Center	5:
Alta Gardens Care Center	5:
The Grove Post Acute	5:
Grancell Village of The Jewish Homes For The Aging	5:
Greater El Monte Community Hos	5:
Oakpark Healthcare Center	5:
Eisenberg Village	5:
Solheim Senior Community	5:
Bonnie Brae Skilled Nursing	5:
Del Amo Gardens Care Center	4:
Huntington Park Nursing Center	4:
Marlora Post Acute Rehab Hosp	4:
San Gabriel Valley Medical Ctr D/p Snf	4:
Socal Post-Acute Care	4:
Shoreline Healthcare Center	4:
Pine Grove Healthcare and Wellness Centre, LP	4:
Lotus Care Center	4:
Villa Del Rio Gardens	4:
Century Villa, Inc	4:
Healthbridge Children's Hospital - Orange D/p Snf	4:
Mission Care Center	4:
Brookfield Healthcare Center	4:
Casa Bonita Convalescent Hospital	4:
Buena Park Nursing Center	4:
El Rancho Vista Health Care Center	4:
Paramount Convalescent Hosp.	4:
Gardena Convalescent Center	4:
Chapman Global Medical Center D/p Snf	4:
Atherton Baptist Home	4:
Huntington Healthcare Center	4:
Alhambra Hospital Med Ctr Dp/snf	4:
Garden View Post Acute Rehabilitation	4:
Leisure Court Nursing Center	4:
Courtyard Care Center	4:
Guardian Rehabilitation Hospital	4:
Camino Healthcare	4:
San Marino Healthcare Center	4:
Alamitos West Health and Rehabilitation	4:
West Haven Healthcare	4:
Westlake Convalescent Hospital	4:
Whittier Hospital Medical Ctr D/p Snf	4:
Imperial Healthcare Center	4:
Intercommunity Healthcare and Rehabilitation Center	4:
Coventry Court Health Center	4:
Burlington Convalescent Hospital	4:
West Pico Terrace Healthcare and Wellness Centre LP	4:
Olympia Convalescent Hospital	4:
Garden Grove Post Acute	4:
Alvarado Care Center	4:
Foothill Regional Medical Center D/p Snf	4:
Park Anaheim Healthcare Center	4:
Pacific Care Nursing Center	4:

Medical Groups Affiliated with ADVENTIST HEALTH WHITE MEMORIAL

There are 291 doctors and 144 medical groups that are affiliated with ADVENTIST HEALTH WHITE MEMORIAL.

Affiliated Doctor Groups

The list of medical professionals associated with ADVENTIST HEALTH WHITE MEMORIAL is very long, so we have added another pages. See a list of medical professionals associated with ADVENTIST HEALTH WHITE MEMORIAL.