DOCS SURGICAL HOSPITAL Ratings and Reviews

  About DOCS SURGICAL HOSPITAL

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for DOCS SURGICAL HOSPITAL to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	88 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	3 %
Patients who reported that their nurses "Usually" communicated well	9 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	95 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	2 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	3 %
Patients who reported that their nurses "Always" listened carefully to them	87 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	3 %
Patients who reported that their nurses "Usually" listened carefully to them	10 %
Patients who reported that their nurses "Always" explained things in a way they could understand	83 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	4 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	13 %
Patients who reported that their doctors "Always" communicated well	87 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	4 %
Patients who reported that their doctors "Usually" communicated well	9 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	91 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	3 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	6 %
Patients who reported that their doctors "Always" listened carefully to them	86 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	3 %
Patients who reported that their doctors "Usually" listened carefully to them	11 %
Patients who reported that their doctors "Always" explained things in a way they could understand	84 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	6 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	10 %
Patients who reported that they "Always" received help as soon as they wanted	80 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	6 %
Patients who reported that they "Usually" received help as soon as they wanted	14 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	77 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	6 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	17 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	83 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	7 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	10 %
Patients who reported that staff "Always" explained about medicines before giving it to them	71 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	15 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	14 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	83 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	5 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	12 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	59 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	24 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	17 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	11 %
Patients who reported that YES, they were given information about what to do during their recovery at home	89 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	13 %
Patients who reported that YES, they did discuss whether they would need help after discharge	87 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	9 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	91 %
Patients who "Agree" they understood their care when they left the hospital	36 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	7 %
Patients who "Strongly Agree" they understood their care when they left the hospital	57 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	40 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	9 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	51 %
Patients who "Agree" that they understood their responsiblities in managing their health	37 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	5 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	58 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	31 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	7 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	62 %
Patients who reported that their room and bathroom were "Always" clean	76 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	8 %
Patients who reported that their room and bathroom were "Usually" clean	16 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	70 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	8 %
Patients who reported that the area around their room was "Usually" quiet at night	22 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	7 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	19 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	74 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	7 %
Patients who reported YES, they would definitely recommend the hospital	78 %
Patients who reported YES, they would probably recommend the hospital	15 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of DOCS SURGICAL HOSPITAL, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the DOCS SURGICAL HOSPITAL provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for DOCS SURGICAL HOSPITAL: Not Available

Detailed table for spending and period for patients at DOCS SURGICAL HOSPITAL:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$13
Hospice (1 to 3 days Prior to Index Hospital Admission)	$0
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$0
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$27
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$0
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$26
Carrier (1 to 3 days Prior to Index Hospital Admission)	$432
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$18,233
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$43
Carrier (During Index Hospital Admission)	$2,778
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$1,161
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$0
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$845
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$151
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$202
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$523
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$663
Total (Complete Episode)	$25,095

Infection Rates at DOCS SURGICAL HOSPITAL

These measures show how often patients at DOCS SURGICAL HOSPITAL contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	Not Available / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	Not Available / Not Available
Central Line Associated Bloodstream Infection: Number of Device Days	Not Available / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	Not Available / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	Not Available / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards)	Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards)	Not Available / Not Available
SSI - Colon Surgery: Lower Confidence Limit	Not Available / Not Available
SSI - Colon Surgery: Upper Confidence Limit	Not Available / Not Available
SSI - Colon Surgery: Number of Procedures	Not Available / Not Available
SSI - Colon Surgery: Predicted Cases	Not Available / Not Available
SSI - Colon Surgery: Observed Cases	Not Available / Not Available
SSI - Colon Surgery	Not Available / Not Available
SSI - Abdominal Hysterectomy: Lower Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures	Not Available / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases	Not Available / Not Available
SSI - Abdominal Hysterectomy: Observed Cases	Not Available / Not Available
SSI - Abdominal Hysterectomy	Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit	Not Available / Not Available
MRSA Bacteremia: Upper Confidence Limit	Not Available / Not Available
MRSA Bacteremia: Patient Days	908.00 / Not Available
MRSA Bacteremia: Predicted Cases	0.02 / Not Available
MRSA Bacteremia: Observed Cases	0.00 / Not Available
MRSA Bacteremia	Not Available / Not Available
Clostridium Difficile (C.Diff): Lower Confidence Limit	Not Available / Not Available
Clostridium Difficile (C.Diff): Upper Confidence Limit	Not Available / Not Available
Clostridium Difficile (C.Diff): Patient Days	908.00 / Not Available
Clostridium Difficile (C.Diff): Predicted Cases	0.18 / Not Available
Clostridium Difficile (C.Diff): Observed Cases	0.00 / Not Available
Clostridium Difficile (C.Diff)	Not Available / Not Available

How DOCS SURGICAL HOSPITAL Compares to Other Similar Facilities

This is how DOCS SURGICAL HOSPITAL compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in LOS ANGELES, CA

Worst Hospitals in LOS ANGELES, CA

Percentages of Complications and Deaths at DOCS SURGICAL HOSPITAL

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	2.4%	SAME
Death rate for heart attack patients	NA	Not Enough Data
Death rate for CABG surgery patients	NA	Not Enough Data
Death rate for COPD patients	NA	Not Enough Data
Death rate for heart failure patients	NA	Not Enough Data
Death rate for pneumonia patients	NA	Not Enough Data
Death rate for stroke patients	NA	Not Enough Data
Pressure ulcer rate	0.57%	SAME
Death rate among surgical inpatients with serious treatable complications	NA	Not Enough Data
Iatrogenic pneumothorax rate	0.24%	SAME
In-hospital fall with hip fracture rate	0.09%	SAME
Postoperative hemorrhage or hematoma rate	2.27%	SAME
Postoperative acute kidney injury requiring dialysis rate	1.53%	SAME
Postoperative respiratory failure rate	6.51%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	3.09%	SAME
Postoperative sepsis rate	4.79%	SAME
Postoperative wound dehiscence rate	2.01%	SAME
Abdominopelvic accidental puncture or laceration rate	1.05%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	0.88%	SAME

Skilled Nursing Facilities Near DOCS SURGICAL HOSPITAL

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near DOCS SURGICAL HOSPITAL ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Osage Healthcare and Wellness Centre	5:
Eisenberg Village	5:
Mission Palms Healthcare Center	5:
White Memorial Medical Ctr Dp	5:
Del Mar Convalescent Hospital	5:
Coast Care Convalescent Center	5:
Motion Picture and T.V. Hosp D/p Snf	5:
Extended Care Hospital of Westminster	5:
Monterey Park Conv Hosp	5:
Temple City Healthcare	5:
Buena Vista Care Center	5:
Presbyterian Intercomm Hosp Dp/snf	5:
Veterans Home of California - West Los Angeles	5:
Clear View Sanitarium	5:
High Valley Lodge	5:
Greater El Monte Community Hos	5:
Long Beach Post Acute	5:
Centinela Skilled Nursing and Wellness Centre West	5:
La Palma Nursing Center	5:
West Anaheim Medical Center D/p Snf	5:
Rowntree Gardens	5:
Lomita Post-Acute Care Center	5:
Sun Mar Nursing Center	5:
Beacon Healthcare Center	5:
Oakpark Healthcare Center	5:
Lake Balboa Care Center	5:
Villa Serena Healthcare Center	5:
Bonnie Brae Skilled Nursing	5:
Park Regency Care Center	5:
Beach Creek Post-Acute	5:
Granada Hills Convalescent	5:
Providence Little Co of Mary Transitional Care Ctr	5:
Grancell Village of The Jewish Homes For The Aging	5:
Montecito Heights Healthcare and Wellness Centre, LP	5:
Artesia Christian Home Inc.	5:
Atlantic Memorial Healthcare Center	5:
Torrance Memorial Med Ctr Snf/dp	5:
Greenfield Care Center of Fullerton, LLC	5:
Glendale Adventist Medical Center Dp/snf	5:
Clear View Convalescent Center	5:
Hollenbeck Palms	5:
Solheim Senior Community	5:
Broadway Healthcare Center	5:
Simi Healthcare Center	5:
Villa Scalabrini Special Care	5:
Marycrest Manor	5:
Whittier Nursing and Wellness Center, Inc	5:
Saint Vincent Healthcare	4:
Providence St Elizabeth Care Center	4:
Whittier Hospital Medical Ctr D/p Snf	4:
Vineland Post Acute	4:
Villa Gardens Health Care Unit	4:
Alden Terrace Convalescent Hospital	4:
Park Anaheim Healthcare Center	4:
Marlora Post Acute Rehab Hosp	4:
Pacific Care Nursing Center	4:
Autumn Hills Health Care Center	4:
Memorial Hospital of Gardena D/p Snf	4:
Shoreline Healthcare Center	4:
Brighton Care Center	4:
San Marino Healthcare Center	4:
Ararat Post Acute	4:
Pine Grove Healthcare and Wellness Centre, LP	4:
Gardena Convalescent Center	4:
San Gabriel Valley Medical Ctr D/p Snf	4:
Socal Post-Acute Care	4:
Anaheim Crest Nursing Center	4:
Alvarado Care Center	4:
Royal Oaks Manor-Bradbury Oaks	4:
Paramount Convalescent Hosp.	4:
El Encanto Healthcare Center	4:
Del Amo Gardens Care Center	4:
Brookfield Healthcare Center	4:
Leisure Glen Post Acute Care Center	4:
Glendale Healthcare Center	4:
Ararat Convalescent Hospital	4:
Intercommunity Healthcare and Rehabilitation Center	4:
Olympia Convalescent Hospital	4:
Villa Del Rio Gardens	4:
Los Angeles Comm Hospital	4:
East Los Angeles Doctors Hosp	4:
Garden View Post Acute Rehabilitation	4:
West Haven Healthcare	4:
Imperial Healthcare Center	4:
Camino Healthcare	4:
Alhambra Hospital Med Ctr Dp/snf	4:
Guardian Rehabilitation Hospital	4:
Lotus Care Center	4:
Meadowbrook Behavioral Health Center	4:
Westlake Convalescent Hospital	4:
Huntington Healthcare Center	4:
Huntington Park Nursing Center	4:
Atherton Baptist Home	4:
Mission Care Center	4:
Century Villa, Inc	4:
El Rancho Vista Health Care Center	4:
Alamitos West Health and Rehabilitation	4:
Buena Park Nursing Center	4:
West Pico Terrace Healthcare and Wellness Centre LP	4:
Garden Grove Post Acute	4:

Medical Groups Affiliated with DOCS SURGICAL HOSPITAL

There are 15 doctors and 10 medical groups that are affiliated with DOCS SURGICAL HOSPITAL.

Affiliated Doctor Groups

• BROOKSIDE ANESTHESIA GROUP
• ABRAHAM ISHAAYA M D A PROFESSIONAL CORPORATION
• COMMONS CLINIC MEDICAL GROUP, PC
• ADVANCED ANESTHESIA SPECIALISTS A MEDICAL CORPORATION
• HP ANESTHESIA INC
• WEST COAST ANESTHESIA PARTNERS INC
• ARIA ANESTHESIA GROUP INC
• PROVIDENCE MEDICAL FOUNDATION
• POUDRE VALLEY MEDICAL GROUP LLC
• SAMIMI ORTHOPEDIC GROUP INC

Affiliated Doctors

• ANDRE ATOIAN ( ANESTHESIOLOGY - BROOKSIDE ANESTHESIA GROUP )
• JENNIFER CABRERA ( PHYSICIAN ASSISTANT )
• JOSEPH COOPER ( ORTHOPEDIC SURGERY )
• PATRICK HILL ( GENERAL SURGERY )
• ABRAHAM ISHAAYA ( PULMONARY DISEASE - ABRAHAM ISHAAYA M D A PROFESSIONAL CORPORATION )
• FARZIN KABAEI ( ORTHOPEDIC SURGERY )
• SANJAY KHURANA ( ORTHOPEDIC SURGERY - COMMONS CLINIC MEDICAL GROUP, PC )
• HA NGUYEN ( NEUROSURGERY )
• EDWARD NOMOTO ( ORTHOPEDIC SURGERY )
• RAJAN PATEL ( ORTHOPEDIC SURGERY )
• ROBBIN RABBANI ( CERTIFIED REGISTERED NURSE ANESTHETIST (CRNA) - WEST COAST ANESTHESIA PARTNERS INC )
• ERNEST SHMIDT ( ANESTHESIOLOGY - BROOKSIDE ANESTHESIA GROUP )
• DORIS TARRILLION ( CERTIFIED REGISTERED NURSE ANESTHETIST (CRNA) - ARIA ANESTHESIA GROUP INC )
• ALBERT WONG ( NEUROSURGERY - POUDRE VALLEY MEDICAL GROUP LLC )
• PARHAM YASHAR ( NEUROSURGERY - SAMIMI ORTHOPEDIC GROUP INC )