SAINT FRANCIS MEDICAL CENTER Ratings and Reviews

About SAINT FRANCIS MEDICAL CENTER

SAINT FRANCIS MEDICAL CENTER is a Acute Care Hospitals. It is in LYNWOOD, CA. Its type of ownership is Voluntary non-profit - Church. The facility's Medicare ID is 50104. It DOES NOT provide emergency services. There are 151 medical professionals and 82 doctor groups affiliated with the hospital. On average at SAINT FRANCIS MEDICAL CENTER, emergency patients were charged $29,555. This is higher than the state average of $26,501. It is also higher than the national average of $25,828.

Quick Links to SAINT FRANCIS MEDICAL CENTER Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for SAINT FRANCIS MEDICAL CENTER to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	68 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	9 %
Patients who reported that their nurses "Usually" communicated well	23 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	75 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	5 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	20 %
Patients who reported that their nurses "Always" listened carefully to them	63 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	11 %
Patients who reported that their nurses "Usually" listened carefully to them	26 %
Patients who reported that their nurses "Always" explained things in a way they could understand	64 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	12 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	24 %
Patients who reported that their doctors "Always" communicated well	72 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	10 %
Patients who reported that their doctors "Usually" communicated well	18 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	77 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	8 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	15 %
Patients who reported that their doctors "Always" listened carefully to them	71 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	9 %
Patients who reported that their doctors "Usually" listened carefully to them	20 %
Patients who reported that their doctors "Always" explained things in a way they could understand	68 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	13 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	19 %
Patients who reported that they "Always" received help as soon as they wanted	56 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	15 %
Patients who reported that they "Usually" received help as soon as they wanted	29 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	53 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	18 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	29 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	58 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	13 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	29 %
Patients who reported that staff "Always" explained about medicines before giving it to them	48 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	28 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	24 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	64 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	12 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	24 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	33 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	43 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	24 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	20 %
Patients who reported that YES, they were given information about what to do during their recovery at home	80 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	25 %
Patients who reported that YES, they did discuss whether they would need help after discharge	75 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	17 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	83 %
Patients who "Agree" they understood their care when they left the hospital	58 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	10 %
Patients who "Strongly Agree" they understood their care when they left the hospital	32 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	60 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	13 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	27 %
Patients who "Agree" that they understood their responsiblities in managing their health	58 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	9 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	33 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	57 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	8 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	35 %
Patients who reported that their room and bathroom were "Always" clean	67 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	12 %
Patients who reported that their room and bathroom were "Usually" clean	21 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	53 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	15 %
Patients who reported that the area around their room was "Usually" quiet at night	32 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	12 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	23 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	65 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	11 %
Patients who reported YES, they would definitely recommend the hospital	59 %
Patients who reported YES, they would probably recommend the hospital	30 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of SAINT FRANCIS MEDICAL CENTER, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the SAINT FRANCIS MEDICAL CENTER provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for SAINT FRANCIS MEDICAL CENTER: Not Available

Detailed table for spending and period for patients at SAINT FRANCIS MEDICAL CENTER:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$26
Hospice (1 to 3 days Prior to Index Hospital Admission)	$1
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$45
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$111
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$26
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$7
Carrier (1 to 3 days Prior to Index Hospital Admission)	$712
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$11,315
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$8
Carrier (During Index Hospital Admission)	$1,684
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$649
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$132
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$5,922
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$1,146
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$5,239
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$128
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$2,403
Total (Complete Episode)	$29,555

Infection Rates at SAINT FRANCIS MEDICAL CENTER

These measures show how often patients at SAINT FRANCIS MEDICAL CENTER contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.01 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	0.87 / Better
Central Line Associated Bloodstream Infection: Number of Device Days	6,970.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	5.68 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	1.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards)	0.18 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.11 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	1.20 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	7,963.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	6.79 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	3.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.44 / Same
SSI - Colon Surgery: Lower Confidence Limit	-- / Better
SSI - Colon Surgery: Upper Confidence Limit	0.55 / Better
SSI - Colon Surgery: Number of Procedures	146.00 / Better
SSI - Colon Surgery: Predicted Cases	5.41 / Better
SSI - Colon Surgery: Observed Cases	0.00 / Better
SSI - Colon Surgery	0.00 / Better
SSI - Abdominal Hysterectomy: Lower Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures	49.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases	0.48 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases	0.00 / Not Available
SSI - Abdominal Hysterectomy	Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit	0.26 / Same
MRSA Bacteremia: Upper Confidence Limit	1.97 / Same
MRSA Bacteremia: Patient Days	74,556.00 / Same
MRSA Bacteremia: Predicted Cases	4.90 / Same
MRSA Bacteremia: Observed Cases	4.00 / Same
MRSA Bacteremia	0.82 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.19 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit	0.53 / Better
Clostridium Difficile (C.Diff): Patient Days	66,412.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases	43.06 / Better
Clostridium Difficile (C.Diff): Observed Cases	14.00 / Better
Clostridium Difficile (C.Diff)	0.33 / Better

How SAINT FRANCIS MEDICAL CENTER Compares to Other Similar Facilities

This is how SAINT FRANCIS MEDICAL CENTER compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in LYNWOOD, CA

Worst Hospitals in LYNWOOD, CA

Percentages of Complications and Deaths at SAINT FRANCIS MEDICAL CENTER

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	NA	Not Enough Data
Death rate for heart attack patients	12%	SAME
Death rate for CABG surgery patients	NA	Not Enough Data
Death rate for COPD patients	NA	Not Enough Data
Death rate for heart failure patients	9.1%	SAME
Death rate for pneumonia patients	16.7%	SAME
Death rate for stroke patients	14.4%	SAME
Pressure ulcer rate	0.16%	SAME
Death rate among surgical inpatients with serious treatable complications	185.6%	SAME
Iatrogenic pneumothorax rate	0.22%	SAME
In-hospital fall with hip fracture rate	0.09%	SAME
Postoperative hemorrhage or hematoma rate	2.27%	SAME
Postoperative acute kidney injury requiring dialysis rate	1.57%	SAME
Postoperative respiratory failure rate	10.67%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	3.04%	SAME
Postoperative sepsis rate	5.21%	SAME
Postoperative wound dehiscence rate	1.91%	SAME
Abdominopelvic accidental puncture or laceration rate	1.37%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	0.91%	SAME

Skilled Nursing Facilities Near SAINT FRANCIS MEDICAL CENTER

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near SAINT FRANCIS MEDICAL CENTER ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Presbyterian Intercomm Hosp Dp/snf	5:
Rowntree Gardens	5:
Whittier Nursing and Wellness Center, Inc	5:
Beach Creek Post-Acute	5:
High Valley Lodge	5:
Sun Mar Nursing Center	5:
Monterey Park Conv Hosp	5:
White Memorial Medical Ctr Dp	5:
Victoria Healthcare and Rehabilitation Center	5:
Granada Hills Convalescent	5:
Coast Care Convalescent Center	5:
Chapman Care Center	5:
Centinela Skilled Nursing and Wellness Centre West	5:
Harvard Creek Post Acute	5:
Emanate Health Inter-Community Hospital- D/p Snf	5:
Long Beach Post Acute	5:
Bonnie Brae Skilled Nursing	5:
Providence Little Co of Mary Transitional Care Ctr	5:
Montecito Heights Healthcare and Wellness Centre, LP	5:
St. Catherine Healthcare	5:
Temple City Healthcare	5:
South Coast Global Medical Center D/p Snf	5:
Newport Nursing and Rehabilitation Center	5:
Pacific Haven Subacute and Healthcare Center	5:
Lake Balboa Care Center	5:
Town and Country	5:
Buena Vista Care Center	5:
Alta Gardens Care Center	5:
The Grove Post Acute	5:
Clear View Convalescent Center	5:
Villa Serena Healthcare Center	5:
West Anaheim Medical Center D/p Snf	5:
Clear View Sanitarium	5:
Torrance Memorial Med Ctr Snf/dp	5:
Del Mar Convalescent Hospital	5:
Veterans Home of California - West Los Angeles	5:
Park Regency Care Center	5:
Osage Healthcare and Wellness Centre	5:
Kindred Hospital Brea D/p Snf	5:
Beacon Healthcare Center	5:
Extended Care Hospital of Westminster	5:
Solheim Senior Community	5:
Regents Point - Windcrest	5:
Hollenbeck Palms	5:
Artesia Christian Home Inc.	5:
La Palma Nursing Center	5:
Mission Palms Healthcare Center	5:
Marycrest Manor	5:
Lomita Post-Acute Care Center	5:
Greater El Monte Community Hos	5:
Greenfield Care Center of Fullerton, LLC	5:
Grancell Village of The Jewish Homes For The Aging	5:
Eisenberg Village	5:
Villa Scalabrini Special Care	5:
Atlantic Memorial Healthcare Center	5:
Oakpark Healthcare Center	5:
Glendale Adventist Medical Center Dp/snf	5:
Broadway Healthcare Center	5:
Park Vista at Morningside	5:
Beachside Nursing Center	4:
Park Anaheim Healthcare Center	4:
Mission Care Center	4:
Brookfield Healthcare Center	4:
Pacific Care Nursing Center	4:
Alhambra Hospital Med Ctr Dp/snf	4:
Whittier Hospital Medical Ctr D/p Snf	4:
Garden Grove Post Acute	4:
Anaheim Crest Nursing Center	4:
Huntington Healthcare Center	4:
Del Amo Gardens Care Center	4:
Atherton Baptist Home	4:
Garden View Post Acute Rehabilitation	4:
Mainplace Post Acute	4:
Memorial Hospital of Gardena D/p Snf	4:
Westlake Convalescent Hospital	4:
Burlington Convalescent Hospital	4:
Marlora Post Acute Rehab Hosp	4:
West Pico Terrace Healthcare and Wellness Centre LP	4:
Buena Park Nursing Center	4:
Shoreline Healthcare Center	4:
Guardian Rehabilitation Hospital	4:
Alden Terrace Convalescent Hospital	4:
Healthbridge Children's Hospital - Orange D/p Snf	4:
Pelican Ridge Post Acute	4:
West Haven Healthcare	4:
Olympia Convalescent Hospital	4:
Leisure Court Nursing Center	4:
Alvarado Care Center	4:
Camino Healthcare	4:
Chapman Global Medical Center D/p Snf	4:
Intercommunity Healthcare and Rehabilitation Center	4:
Los Angeles Comm Hospital	4:
Meadowbrook Behavioral Health Center	4:
El Rancho Vista Health Care Center	4:
Courtyard Care Center	4:
El Encanto Healthcare Center	4:
Lotus Care Center	4:
Paramount Convalescent Hosp.	4:
Alamitos West Health and Rehabilitation	4:
Villa Del Rio Gardens	4:

Medical Groups Affiliated with SAINT FRANCIS MEDICAL CENTER

There are 151 doctors and 82 medical groups that are affiliated with SAINT FRANCIS MEDICAL CENTER.

Affiliated Doctor Groups

The list of medical professionals associated with SAINT FRANCIS MEDICAL CENTER is very long, so we have added another pages. See a list of medical professionals associated with SAINT FRANCIS MEDICAL CENTER.