CENTINELA HOSPITAL MEDICAL CENTER Ratings and Reviews

About CENTINELA HOSPITAL MEDICAL CENTER

CENTINELA HOSPITAL MEDICAL CENTER is a Acute Care Hospitals. It is in INGLEWOOD, CA. Its type of ownership is Proprietary. The facility's Medicare ID is 50739. It DOES NOT provide emergency services. There are 138 medical professionals and 70 doctor groups affiliated with the hospital. On average at CENTINELA HOSPITAL MEDICAL CENTER, emergency patients were charged $28,924. This is higher than the state average of $26,501. It is also higher than the national average of $25,828.

Quick Links to CENTINELA HOSPITAL MEDICAL CENTER Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for CENTINELA HOSPITAL MEDICAL CENTER to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	65 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	14 %
Patients who reported that their nurses "Usually" communicated well	21 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	74 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	10 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	16 %
Patients who reported that their nurses "Always" listened carefully to them	62 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	16 %
Patients who reported that their nurses "Usually" listened carefully to them	22 %
Patients who reported that their nurses "Always" explained things in a way they could understand	61 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	17 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	22 %
Patients who reported that their doctors "Always" communicated well	70 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	14 %
Patients who reported that their doctors "Usually" communicated well	16 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	78 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	10 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	12 %
Patients who reported that their doctors "Always" listened carefully to them	69 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	14 %
Patients who reported that their doctors "Usually" listened carefully to them	17 %
Patients who reported that their doctors "Always" explained things in a way they could understand	63 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	17 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	20 %
Patients who reported that they "Always" received help as soon as they wanted	51 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	22 %
Patients who reported that they "Usually" received help as soon as they wanted	27 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	47 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	24 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	29 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	52 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	21 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	27 %
Patients who reported that staff "Always" explained about medicines before giving it to them	53 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	30 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	17 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	70 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	16 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	14 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	36 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	44 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	20 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	23 %
Patients who reported that YES, they were given information about what to do during their recovery at home	77 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	27 %
Patients who reported that YES, they did discuss whether they would need help after discharge	73 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	19 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	81 %
Patients who "Agree" they understood their care when they left the hospital	55 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	12 %
Patients who "Strongly Agree" they understood their care when they left the hospital	33 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	58 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	18 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	24 %
Patients who "Agree" that they understood their responsiblities in managing their health	56 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	11 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	33 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	50 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	8 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	42 %
Patients who reported that their room and bathroom were "Always" clean	70 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	14 %
Patients who reported that their room and bathroom were "Usually" clean	16 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	44 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	28 %
Patients who reported that the area around their room was "Usually" quiet at night	28 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	18 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	24 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	58 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	16 %
Patients who reported YES, they would definitely recommend the hospital	51 %
Patients who reported YES, they would probably recommend the hospital	33 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of CENTINELA HOSPITAL MEDICAL CENTER, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the CENTINELA HOSPITAL MEDICAL CENTER provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for CENTINELA HOSPITAL MEDICAL CENTER: Not Available

Detailed table for spending and period for patients at CENTINELA HOSPITAL MEDICAL CENTER:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$33
Hospice (1 to 3 days Prior to Index Hospital Admission)	$6
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$42
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$66
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$52
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$5
Carrier (1 to 3 days Prior to Index Hospital Admission)	$726
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$11,202
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$9
Carrier (During Index Hospital Admission)	$1,867
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$752
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$175
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$6,245
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$786
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$4,577
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$117
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$2,264
Total (Complete Episode)	$28,924

Infection Rates at CENTINELA HOSPITAL MEDICAL CENTER

These measures show how often patients at CENTINELA HOSPITAL MEDICAL CENTER contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.05 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	0.94 / Better
Central Line Associated Bloodstream Infection: Number of Device Days	6,465.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	7.01 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	2.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards)	0.29 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.09 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	0.96 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	6,257.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	8.51 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	3.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.35 / Better
SSI - Colon Surgery: Lower Confidence Limit	-- / Same
SSI - Colon Surgery: Upper Confidence Limit	1.09 / Same
SSI - Colon Surgery: Number of Procedures	97.00 / Same
SSI - Colon Surgery: Predicted Cases	2.75 / Same
SSI - Colon Surgery: Observed Cases	0.00 / Same
SSI - Colon Surgery	0.00 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures	3.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases	0.04 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases	0.00 / Not Available
SSI - Abdominal Hysterectomy	Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit	0.65 / Same
MRSA Bacteremia: Upper Confidence Limit	3.34 / Same
MRSA Bacteremia: Patient Days	52,544.00 / Same
MRSA Bacteremia: Predicted Cases	3.74 / Same
MRSA Bacteremia: Observed Cases	6.00 / Same
MRSA Bacteremia	1.61 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit	-- / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit	0.09 / Better
Clostridium Difficile (C.Diff): Patient Days	50,367.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases	34.47 / Better
Clostridium Difficile (C.Diff): Observed Cases	0.00 / Better
Clostridium Difficile (C.Diff)	0.00 / Better

How CENTINELA HOSPITAL MEDICAL CENTER Compares to Other Similar Facilities

This is how CENTINELA HOSPITAL MEDICAL CENTER compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in INGLEWOOD, CA

Worst Hospitals in INGLEWOOD, CA

Percentages of Complications and Deaths at CENTINELA HOSPITAL MEDICAL CENTER

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	NA	Not Enough Data
Death rate for heart attack patients	10.8%	SAME
Death rate for CABG surgery patients	NA	Not Enough Data
Death rate for COPD patients	7.5%	SAME
Death rate for heart failure patients	5.9%	Better
Death rate for pneumonia patients	12.2%	Better
Death rate for stroke patients	10.3%	SAME
Pressure ulcer rate	0.07%	Better
Death rate among surgical inpatients with serious treatable complications	199.67%	SAME
Iatrogenic pneumothorax rate	0.18%	SAME
In-hospital fall with hip fracture rate	0.08%	SAME
Postoperative hemorrhage or hematoma rate	1.93%	SAME
Postoperative acute kidney injury requiring dialysis rate	1.43%	SAME
Postoperative respiratory failure rate	7.62%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	2.83%	SAME
Postoperative sepsis rate	6.4%	SAME
Postoperative wound dehiscence rate	1.88%	SAME
Abdominopelvic accidental puncture or laceration rate	0.92%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	0.8%	SAME

Skilled Nursing Facilities Near CENTINELA HOSPITAL MEDICAL CENTER

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near CENTINELA HOSPITAL MEDICAL CENTER ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Glendale Adventist Medical Center Dp/snf	5:
Villa Serena Healthcare Center	5:
The Grove Post Acute	5:
Pacific Haven Subacute and Healthcare Center	5:
Del Mar Convalescent Hospital	5:
Providence Little Co of Mary Transitional Care Ctr	5:
Torrance Memorial Med Ctr Snf/dp	5:
Atlantic Memorial Healthcare Center	5:
Beacon Healthcare Center	5:
Villa Scalabrini Special Care	5:
Lake Balboa Care Center	5:
Newport Nursing and Rehabilitation Center	5:
Hollenbeck Palms	5:
Chapman Care Center	5:
Park Regency Care Center	5:
St. Catherine Healthcare	5:
Coast Care Convalescent Center	5:
Clear View Sanitarium	5:
La Palma Nursing Center	5:
Osage Healthcare and Wellness Centre	5:
Bonnie Brae Skilled Nursing	5:
Oakpark Healthcare Center	5:
Granada Hills Convalescent	5:
Long Beach Post Acute	5:
Motion Picture and T.V. Hosp D/p Snf	5:
Extended Care Hospital of Westminster	5:
Rowntree Gardens	5:
Eisenberg Village	5:
Greater El Monte Community Hos	5:
Sun Mar Nursing Center	5:
Solheim Senior Community	5:
Veterans Home of California - West Los Angeles	5:
Lomita Post-Acute Care Center	5:
Temple City Healthcare	5:
Broadway Healthcare Center	5:
Artesia Christian Home Inc.	5:
Clear View Convalescent Center	5:
Marycrest Manor	5:
Montecito Heights Healthcare and Wellness Centre, LP	5:
Buena Vista Care Center	5:
Greenfield Care Center of Fullerton, LLC	5:
West Anaheim Medical Center D/p Snf	5:
Centinela Skilled Nursing and Wellness Centre West	5:
Presbyterian Intercomm Hosp Dp/snf	5:
Simi Healthcare Center	5:
White Memorial Medical Ctr Dp	5:
Beach Creek Post-Acute	5:
High Valley Lodge	5:
Grancell Village of The Jewish Homes For The Aging	5:
Monterey Park Conv Hosp	5:
Whittier Nursing and Wellness Center, Inc	5:
Mission Palms Healthcare Center	5:
Ararat Convalescent Hospital	4:
East Los Angeles Doctors Hosp	4:
Buena Park Nursing Center	4:
Courtyard Care Center	4:
Ararat Post Acute	4:
Los Angeles Comm Hospital	4:
Leisure Court Nursing Center	4:
El Encanto Healthcare Center	4:
Royal Oaks Manor-Bradbury Oaks	4:
Pine Grove Healthcare and Wellness Centre, LP	4:
El Rancho Vista Health Care Center	4:
Glendale Healthcare Center	4:
Meadowbrook Behavioral Health Center	4:
Leisure Glen Post Acute Care Center	4:
San Gabriel Valley Medical Ctr D/p Snf	4:
Lotus Care Center	4:
Coventry Court Health Center	4:
Alamitos West Health and Rehabilitation	4:
San Marino Healthcare Center	4:
Autumn Hills Health Care Center	4:
Atherton Baptist Home	4:
Alhambra Hospital Med Ctr Dp/snf	4:
Mission Care Center	4:
Huntington Healthcare Center	4:
Imperial Healthcare Center	4:
Socal Post-Acute Care	4:
Beachside Nursing Center	4:
Memorial Hospital of Gardena D/p Snf	4:
Century Villa, Inc	4:
Park Anaheim Healthcare Center	4:
Guardian Rehabilitation Hospital	4:
West Haven Healthcare	4:
Garden Grove Post Acute	4:
Garden View Post Acute Rehabilitation	4:
Villa Gardens Health Care Unit	4:
Villa Del Rio Gardens	4:
Pelican Ridge Post Acute	4:
Huntington Park Nursing Center	4:
Pacific Care Nursing Center	4:
Gardena Convalescent Center	4:
Brookfield Healthcare Center	4:
Whittier Hospital Medical Ctr D/p Snf	4:
Westlake Convalescent Hospital	4:
Burlington Convalescent Hospital	4:
West Pico Terrace Healthcare and Wellness Centre LP	4:
Marlora Post Acute Rehab Hosp	4:
Anaheim Crest Nursing Center	4:
Intercommunity Healthcare and Rehabilitation Center	4:

Medical Groups Affiliated with CENTINELA HOSPITAL MEDICAL CENTER

There are 138 doctors and 70 medical groups that are affiliated with CENTINELA HOSPITAL MEDICAL CENTER.

Affiliated Doctor Groups

The list of medical professionals associated with CENTINELA HOSPITAL MEDICAL CENTER is very long, so we have added another pages. See a list of medical professionals associated with CENTINELA HOSPITAL MEDICAL CENTER.