SAINT JOHN'S HEALTH CENTER Ratings and Reviews

About SAINT JOHN'S HEALTH CENTER

SAINT JOHN'S HEALTH CENTER is a Acute Care Hospitals. It is in SANTA MONICA, CA. Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 50290. It does provide emergency services. There are 534 medical professionals and 138 doctor groups affiliated with the hospital. On average at SAINT JOHN'S HEALTH CENTER, emergency patients were charged $27,261. This is higher than the state average of $26,501. It is also higher than the national average of $25,828.

Quick Links to SAINT JOHN'S HEALTH CENTER Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for SAINT JOHN'S HEALTH CENTER to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	73 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	6 %
Patients who reported that their nurses "Usually" communicated well	21 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	81 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	4 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	15 %
Patients who reported that their nurses "Always" listened carefully to them	70 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	6 %
Patients who reported that their nurses "Usually" listened carefully to them	24 %
Patients who reported that their nurses "Always" explained things in a way they could understand	69 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	8 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	23 %
Patients who reported that their doctors "Always" communicated well	78 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	6 %
Patients who reported that their doctors "Usually" communicated well	16 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	83 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	3 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	14 %
Patients who reported that their doctors "Always" listened carefully to them	78 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	7 %
Patients who reported that their doctors "Usually" listened carefully to them	15 %
Patients who reported that their doctors "Always" explained things in a way they could understand	73 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	8 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	19 %
Patients who reported that they "Always" received help as soon as they wanted	51 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	19 %
Patients who reported that they "Usually" received help as soon as they wanted	30 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	45 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	23 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	32 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	58 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	15 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	27 %
Patients who reported that staff "Always" explained about medicines before giving it to them	57 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	22 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	21 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	72 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	10 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	18 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	43 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	33 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	24 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	14 %
Patients who reported that YES, they were given information about what to do during their recovery at home	86 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	15 %
Patients who reported that YES, they did discuss whether they would need help after discharge	85 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	12 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	88 %
Patients who "Agree" they understood their care when they left the hospital	40 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	7 %
Patients who "Strongly Agree" they understood their care when they left the hospital	53 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	48 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	6 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	46 %
Patients who "Agree" that they understood their responsiblities in managing their health	41 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	6 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	53 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	31 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	9 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	60 %
Patients who reported that their room and bathroom were "Always" clean	71 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	11 %
Patients who reported that their room and bathroom were "Usually" clean	18 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	60 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	12 %
Patients who reported that the area around their room was "Usually" quiet at night	28 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	8 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	18 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	74 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	6 %
Patients who reported YES, they would definitely recommend the hospital	75 %
Patients who reported YES, they would probably recommend the hospital	19 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of SAINT JOHN'S HEALTH CENTER, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the SAINT JOHN'S HEALTH CENTER provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for SAINT JOHN'S HEALTH CENTER: Not Available

Detailed table for spending and period for patients at SAINT JOHN'S HEALTH CENTER:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$26
Hospice (1 to 3 days Prior to Index Hospital Admission)	$0
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$40
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$37
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$15
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$12
Carrier (1 to 3 days Prior to Index Hospital Admission)	$726
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$13,098
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$22
Carrier (During Index Hospital Admission)	$2,063
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$1,158
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$142
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$4,082
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$579
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$3,304
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$85
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,872
Total (Complete Episode)	$27,261

Infection Rates at SAINT JOHN'S HEALTH CENTER

These measures show how often patients at SAINT JOHN'S HEALTH CENTER contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.02 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	1.57 / Same
Central Line Associated Bloodstream Infection: Number of Device Days	3,747.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	3.14 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	1.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards)	0.32 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	-- / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	0.57 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	6,182.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	5.24 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	0.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.00 / Better
SSI - Colon Surgery: Lower Confidence Limit	-- / Same
SSI - Colon Surgery: Upper Confidence Limit	1.00 / Same
SSI - Colon Surgery: Number of Procedures	121.00 / Same
SSI - Colon Surgery: Predicted Cases	3.00 / Same
SSI - Colon Surgery: Observed Cases	0.00 / Same
SSI - Colon Surgery	0.00 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures	73.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases	0.52 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases	0.00 / Not Available
SSI - Abdominal Hysterectomy	Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit	0.50 / Same
MRSA Bacteremia: Upper Confidence Limit	5.34 / Same
MRSA Bacteremia: Patient Days	54,450.00 / Same
MRSA Bacteremia: Predicted Cases	1.53 / Same
MRSA Bacteremia: Observed Cases	3.00 / Same
MRSA Bacteremia	1.96 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.79 / Same
Clostridium Difficile (C.Diff): Upper Confidence Limit	1.77 / Same
Clostridium Difficile (C.Diff): Patient Days	53,159.00 / Same
Clostridium Difficile (C.Diff): Predicted Cases	19.83 / Same
Clostridium Difficile (C.Diff): Observed Cases	24.00 / Same
Clostridium Difficile (C.Diff)	1.21 / Same

How SAINT JOHN'S HEALTH CENTER Compares to Other Similar Facilities

This is how SAINT JOHN'S HEALTH CENTER compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in SANTA MONICA, CA

Worst Hospitals in SANTA MONICA, CA

Percentages of Complications and Deaths at SAINT JOHN'S HEALTH CENTER

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	1.5%	Better
Death rate for heart attack patients	11.4%	SAME
Death rate for CABG surgery patients	3.7%	SAME
Death rate for COPD patients	10.6%	SAME
Death rate for heart failure patients	9.3%	Better
Death rate for pneumonia patients	14.2%	Better
Death rate for stroke patients	11.2%	Better
Pressure ulcer rate	0.32%	SAME
Death rate among surgical inpatients with serious treatable complications	163.07%	SAME
Iatrogenic pneumothorax rate	0.25%	SAME
In-hospital fall with hip fracture rate	0.08%	SAME
Postoperative hemorrhage or hematoma rate	2.07%	SAME
Postoperative acute kidney injury requiring dialysis rate	1.35%	SAME
Postoperative respiratory failure rate	8.01%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	3.84%	SAME
Postoperative sepsis rate	4.19%	SAME
Postoperative wound dehiscence rate	2.05%	SAME
Abdominopelvic accidental puncture or laceration rate	0.74%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	0.84%	SAME

Skilled Nursing Facilities Near SAINT JOHN'S HEALTH CENTER

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near SAINT JOHN'S HEALTH CENTER ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Providence Little Co of Mary Transitional Care Ctr	5:
Marycrest Manor	5:
Villa Serena Healthcare Center	5:
Presbyterian Intercomm Hosp Dp/snf	5:
Glendale Adventist Medical Center Dp/snf	5:
Veterans Home of California - West Los Angeles	5:
Monterey Park Conv Hosp	5:
Oakview Skilled Nursing	5:
Motion Picture and T.V. Hosp D/p Snf	5:
Atlantic Memorial Healthcare Center	5:
Torrance Memorial Med Ctr Snf/dp	5:
Villa Scalabrini Special Care	5:
Long Beach Post Acute	5:
Hollenbeck Palms	5:
Clear View Sanitarium	5:
Eisenberg Village	5:
Osage Healthcare and Wellness Centre	5:
Granada Hills Convalescent	5:
Centinela Skilled Nursing and Wellness Centre West	5:
Lake Balboa Care Center	5:
Grancell Village of The Jewish Homes For The Aging	5:
Clear View Convalescent Center	5:
Artesia Christian Home Inc.	5:
Lomita Post-Acute Care Center	5:
Simi Healthcare Center	5:
Bonnie Brae Skilled Nursing	5:
White Memorial Medical Ctr Dp	5:
High Valley Lodge	5:
Montecito Heights Healthcare and Wellness Centre, LP	5:
Oakpark Healthcare Center	5:
Del Mar Convalescent Hospital	5:
Solheim Senior Community	5:
Broadway Healthcare Center	5:
Camino Healthcare	4:
Mission Care Center	4:
Los Angeles Comm Hospital	4:
Huntington Healthcare Center	4:
Atherton Baptist Home	4:
Intercommunity Healthcare and Rehabilitation Center	4:
Courtyard Care Center	4:
Century Villa, Inc	4:
Magnolia Gardens Convalescent Hospital	4:
Meadowbrook Behavioral Health Center	4:
El Rancho Vista Health Care Center	4:
Totally Kids Specialty Healthcare - Sun Valley	4:
Alamitos West Health and Rehabilitation	4:
Montrose Healthcare Center	4:
Topanga Terrace	4:
Brookfield Healthcare Center	4:
Burlington Convalescent Hospital	4:
Vineland Post Acute	4:
West Pico Terrace Healthcare and Wellness Centre LP	4:
Guardian Rehabilitation Hospital	4:
Panorama Gardens Nursing and Rehabilitation Center	4:
Joyce Eisenberg Keefer Medical Center D/p Snf	4:
Brighton Care Center	4:
Huntington Park Nursing Center	4:
Paramount Convalescent Hosp.	4:
Alhambra Hospital Med Ctr Dp/snf	4:
Villa Del Rio Gardens	4:
Socal Post-Acute Care	4:
Marlora Post Acute Rehab Hosp	4:
Autumn Hills Health Care Center	4:
Villa Gardens Health Care Unit	4:
Olympia Convalescent Hospital	4:
Alvarado Care Center	4:
Ararat Convalescent Hospital	4:
Alden Terrace Convalescent Hospital	4:
Providence St Elizabeth Care Center	4:
Shoreline Healthcare Center	4:
Pacific Care Nursing Center	4:
Leisure Glen Post Acute Care Center	4:
Glendale Healthcare Center	4:
Memorial Hospital of Gardena D/p Snf	4:
Westlake Convalescent Hospital	4:
Pine Grove Healthcare and Wellness Centre, LP	4:
Ararat Post Acute	4:
San Marino Healthcare Center	4:
San Gabriel Valley Medical Ctr D/p Snf	4:
Saint Vincent Healthcare	4:
Gardena Convalescent Center	4:
Lotus Care Center	4:
East Los Angeles Doctors Hosp	4:
Del Amo Gardens Care Center	4:
The Springs Post-Acute	3:
Vermont Healthcare Center	3:
Harbor Post Acute Care Center	3:
Palazzo Post Acute	3:
Virgil Rehabilitation and Skilled Nursing Center	3:
Southern California Hosp at Culver City D/p Snf	3:
Downey Post Acute	3:
View Heights Conv Hosp	3:
Heritage Rehabilitation Center	3:
Royal Gardens Healthcare	3:
Imperial Crest Health Care Center	3:
Dept of State Hospitals - Metropolitan Snf	3:
Hollywood Premier Healthcare Center	3:
Heritage Manor	3:
Southland	3:
Sunny Village Care Center	3:

Medical Groups Affiliated with SAINT JOHN'S HEALTH CENTER

There are 534 doctors and 138 medical groups that are affiliated with SAINT JOHN'S HEALTH CENTER.

Affiliated Doctor Groups

The list of medical professionals associated with SAINT JOHN'S HEALTH CENTER is very long, so we have added another pages. See a list of medical professionals associated with SAINT JOHN'S HEALTH CENTER.