LA PALMA INTERCOMMUNITY HOSPITAL Ratings and Reviews

  About LA PALMA INTERCOMMUNITY HOSPITAL

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for LA PALMA INTERCOMMUNITY HOSPITAL to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	70 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	8 %
Patients who reported that their nurses "Usually" communicated well	22 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	80 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	5 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	15 %
Patients who reported that their nurses "Always" listened carefully to them	66 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	10 %
Patients who reported that their nurses "Usually" listened carefully to them	24 %
Patients who reported that their nurses "Always" explained things in a way they could understand	63 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	10 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	27 %
Patients who reported that their doctors "Always" communicated well	72 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	8 %
Patients who reported that their doctors "Usually" communicated well	20 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	80 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	5 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	15 %
Patients who reported that their doctors "Always" listened carefully to them	69 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	10 %
Patients who reported that their doctors "Usually" listened carefully to them	21 %
Patients who reported that their doctors "Always" explained things in a way they could understand	67 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	10 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	23 %
Patients who reported that they "Always" received help as soon as they wanted	59 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	11 %
Patients who reported that they "Usually" received help as soon as they wanted	30 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	54 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	13 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	33 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	62 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	10 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	28 %
Patients who reported that staff "Always" explained about medicines before giving it to them	53 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	25 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	22 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	70 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	11 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	19 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	36 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	38 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	26 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	21 %
Patients who reported that YES, they were given information about what to do during their recovery at home	79 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	24 %
Patients who reported that YES, they did discuss whether they would need help after discharge	76 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	17 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	83 %
Patients who "Agree" they understood their care when they left the hospital	57 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	10 %
Patients who "Strongly Agree" they understood their care when they left the hospital	33 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	59 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	14 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	27 %
Patients who "Agree" that they understood their responsiblities in managing their health	56 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	10 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	34 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	58 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	6 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	36 %
Patients who reported that their room and bathroom were "Always" clean	77 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	6 %
Patients who reported that their room and bathroom were "Usually" clean	17 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	45 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	22 %
Patients who reported that the area around their room was "Usually" quiet at night	33 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	13 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	25 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	62 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	10 %
Patients who reported YES, they would definitely recommend the hospital	59 %
Patients who reported YES, they would probably recommend the hospital	31 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of LA PALMA INTERCOMMUNITY HOSPITAL, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the LA PALMA INTERCOMMUNITY HOSPITAL provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for LA PALMA INTERCOMMUNITY HOSPITAL: Not Available

Detailed table for spending and period for patients at LA PALMA INTERCOMMUNITY HOSPITAL:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$33
Hospice (1 to 3 days Prior to Index Hospital Admission)	$3
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$33
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$75
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$33
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$20
Carrier (1 to 3 days Prior to Index Hospital Admission)	$721
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$10,017
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$5
Carrier (During Index Hospital Admission)	$1,237
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$607
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$220
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$4,086
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$752
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$7,724
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$113
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,981
Total (Complete Episode)	$27,659

Infection Rates at LA PALMA INTERCOMMUNITY HOSPITAL

These measures show how often patients at LA PALMA INTERCOMMUNITY HOSPITAL contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	Not Available / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	Not Available / Not Available
Central Line Associated Bloodstream Infection: Number of Device Days	803.00 / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	0.57 / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	2.00 / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards)	Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	-- / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	2.19 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	1,667.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	1.37 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	0.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.00 / Same
SSI - Colon Surgery: Lower Confidence Limit	Not Available / Not Available
SSI - Colon Surgery: Upper Confidence Limit	Not Available / Not Available
SSI - Colon Surgery: Number of Procedures	17.00 / Not Available
SSI - Colon Surgery: Predicted Cases	0.44 / Not Available
SSI - Colon Surgery: Observed Cases	0.00 / Not Available
SSI - Colon Surgery	Not Available / Not Available
SSI - Abdominal Hysterectomy: Lower Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures	Not Available / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases	Not Available / Not Available
SSI - Abdominal Hysterectomy: Observed Cases	Not Available / Not Available
SSI - Abdominal Hysterectomy	Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit	Not Available / Not Available
MRSA Bacteremia: Upper Confidence Limit	Not Available / Not Available
MRSA Bacteremia: Patient Days	10,466.00 / Not Available
MRSA Bacteremia: Predicted Cases	0.43 / Not Available
MRSA Bacteremia: Observed Cases	1.00 / Not Available
MRSA Bacteremia	Not Available / Not Available
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.24 / Same
Clostridium Difficile (C.Diff): Upper Confidence Limit	1.81 / Same
Clostridium Difficile (C.Diff): Patient Days	10,466.00 / Same
Clostridium Difficile (C.Diff): Predicted Cases	5.32 / Same
Clostridium Difficile (C.Diff): Observed Cases	4.00 / Same
Clostridium Difficile (C.Diff)	0.75 / Same

How LA PALMA INTERCOMMUNITY HOSPITAL Compares to Other Similar Facilities

This is how LA PALMA INTERCOMMUNITY HOSPITAL compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in LA PALMA, CA

Worst Hospitals in LA PALMA, CA

Percentages of Complications and Deaths at LA PALMA INTERCOMMUNITY HOSPITAL

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	NA	Not Enough Data
Death rate for heart attack patients	12.1%	SAME
Death rate for CABG surgery patients	NA	Not Enough Data
Death rate for COPD patients	NA	Not Enough Data
Death rate for heart failure patients	10.4%	SAME
Death rate for pneumonia patients	13.2%	Better
Death rate for stroke patients	NA	Not Enough Data
Pressure ulcer rate	0.26%	SAME
Death rate among surgical inpatients with serious treatable complications	NA	Not Enough Data
Iatrogenic pneumothorax rate	0.27%	SAME
In-hospital fall with hip fracture rate	0.09%	SAME
Postoperative hemorrhage or hematoma rate	2.46%	SAME
Postoperative acute kidney injury requiring dialysis rate	NA	Not Enough Data
Postoperative respiratory failure rate	NA	Not Enough Data
Perioperative pulmonary embolism or deep vein thrombosis rate	3.74%	SAME
Postoperative sepsis rate	NA	Not Enough Data
Postoperative wound dehiscence rate	1.96%	SAME
Abdominopelvic accidental puncture or laceration rate	1.03%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	0.91%	SAME

Skilled Nursing Facilities Near LA PALMA INTERCOMMUNITY HOSPITAL

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near LA PALMA INTERCOMMUNITY HOSPITAL ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Alta Gardens Care Center	5:
Providence Little Co of Mary Transitional Care Ctr	5:
Trellis Chino	5:
Pacific Haven Subacute and Healthcare Center	5:
Artesia Christian Home Inc.	5:
South Coast Global Medical Center D/p Snf	5:
Villa Serena Healthcare Center	5:
Greater El Monte Community Hos	5:
Greenfield Care Center of Fullerton, LLC	5:
Villa Mesa Care Center	5:
Atlantic Memorial Healthcare Center	5:
Centinela Skilled Nursing and Wellness Centre West	5:
Monterey Park Conv Hosp	5:
Villa Valencia Healthcare Center	5:
Bonnie Brae Skilled Nursing	5:
Town and Country	5:
Sun Mar Nursing Center	5:
White Memorial Medical Ctr Dp	5:
Osage Healthcare and Wellness Centre	5:
Long Beach Post Acute	5:
Regents Point - Windcrest	5:
Victoria Healthcare and Rehabilitation Center	5:
Glendale Adventist Medical Center Dp/snf	5:
Presbyterian Intercomm Hosp Dp/snf	5:
Whittier Nursing and Wellness Center, Inc	5:
Kindred Hospital Brea D/p Snf	5:
Lomita Post-Acute Care Center	5:
Mission Palms Healthcare Center	5:
Torrance Memorial Med Ctr Snf/dp	5:
Buena Vista Care Center	5:
Montclair Manor Care Center	5:
Clear View Convalescent Center	5:
Newport Nursing and Rehabilitation Center	5:
Park Regency Care Center	5:
West Anaheim Medical Center D/p Snf	5:
Del Mar Convalescent Hospital	5:
The Grove Post Acute	5:
Beach Creek Post-Acute	5:
St. Catherine Healthcare	5:
Hollenbeck Palms	5:
Chino Valley Health Care Cente	5:
Orchards Skilled Nursing	5:
Park Vista at Morningside	5:
Beacon Healthcare Center	5:
La Palma Nursing Center	5:
Clear View Sanitarium	5:
Freedom Village Healthcare Center	5:
Solheim Senior Community	5:
Rowntree Gardens	5:
Harvard Creek Post Acute	5:
Temple City Healthcare	5:
Broadway Healthcare Center	5:
Chapman Care Center	5:
Mount San Antonio Gardens	5:
Extended Care Hospital of Westminster	5:
Heritage Park Nursing Center	5:
Emanate Health Inter-Community Hospital- D/p Snf	5:
Upland Rehabilitation and Care Center	5:
Montecito Heights Healthcare and Wellness Centre, LP	5:
Coast Care Convalescent Center	5:
Marycrest Manor	5:
Coventry Court Health Center	4:
Garden View Post Acute Rehabilitation	4:
West Haven Healthcare	4:
Pelican Ridge Post Acute	4:
Community Extended Care Hospital of Montclair	4:
Guardian Rehabilitation Hospital	4:
Park Anaheim Healthcare Center	4:
Westlake Convalescent Hospital	4:
Pacific Care Nursing Center	4:
Burlington Convalescent Hospital	4:
Huntington Healthcare Center	4:
West Pico Terrace Healthcare and Wellness Centre LP	4:
Anaheim Crest Nursing Center	4:
Del Amo Gardens Care Center	4:
Olympia Convalescent Hospital	4:
Alvarado Care Center	4:
Garden Grove Post Acute	4:
Alden Terrace Convalescent Hospital	4:
Imperial Healthcare Center	4:
El Encanto Healthcare Center	4:
East Los Angeles Doctors Hosp	4:
Intercommunity Healthcare and Rehabilitation Center	4:
Mainplace Post Acute	4:
Foothill Regional Medical Center D/p Snf	4:
Meadowbrook Behavioral Health Center	4:
Buena Park Nursing Center	4:
Inland Christian Home	4:
Los Angeles Comm Hospital	4:
Whittier Hospital Medical Ctr D/p Snf	4:
Gardena Convalescent Center	4:
Huntington Park Nursing Center	4:
Marlora Post Acute Rehab Hosp	4:
Lotus Care Center	4:
Socal Post-Acute Care	4:
Villa Del Rio Gardens	4:
Healthbridge Children's Hospital - Orange D/p Snf	4:
El Rancho Vista Health Care Center	4:
Camino Healthcare	4:
Leisure Court Nursing Center	4:

Medical Groups Affiliated with LA PALMA INTERCOMMUNITY HOSPITAL

There are 75 doctors and 37 medical groups that are affiliated with LA PALMA INTERCOMMUNITY HOSPITAL.

Affiliated Doctor Groups

• EPIC MEDICAL GROUP,INC
• BEACH EMERGENCY MEDICAL ASSOCIATES
• ORANGE COUNTY EMERGENCY MEDICAL ASSOCIATES INC
• MOUSTAFA E ALAMY M D INC
• SOUTHERN CALIFORNIA INFECTIOUS DISEASE PHYSICIANS MEDICAL GROUP INC
• ARASH ESMAILZADEGAN MD INC
• SOUTHERN CALIFORNIA KIDNEY CONSULTANTS INC
• CADUCEUS PHYSICIANS MEDICAL GROUP
• CHEST AND CRITICAL CARE CONSULTANTS A MEDICAL GROUP
• ANOOSHIRAVAN HAMI MD CORP
• OCEANSIDE MEDICAL GROUP A MEDICAL CORPORATION
• INTERCOMMUNITY EMERGENCY MEDICAL GROUP
• SEVEN STAR HOSPITAL ASSOCIATES INC
• PERMANENTE MEDICAL GROUP INC
• CAREPOINT INPATIENT BLUE SKY NEUROLOGY - TEXAS, PLLC
• HAN ORTHOPAEDICS INC
• NEW FOUNDATION MEDICAL INC
• AFFILIATED PATHOLOGISTS MEDICAL GROUP, INC.
• FIRST MEDICAL CENTER INC
• EMERGENCY SPECIALIST PHYSICIANS MEDICAL ASSOCIATES, INC
• PATHWAY MEDICAL GROUP INC
• SOL RADIOLOGY INC
• BEVERLY RADIOLOGY MEDICAL GROUP III
• NEWPORT DIAGNOSTIC RADIOLOGY INC
• DESERT ADVANCED IMAGING MEDICAL CENTER
• REZA SHAHBAZ MD INC
• CAN EMERGENCY PHYSICIANS MEDICAL GROUP INC
• INTERCOMMUNITY CARDIOLOGY A MEDICAL GROUP
• HARINDER S. GOGIA, M.D., INC.
• ORANGE COAST ANESTHESIA INC
• PACIFIC COAST EMERGENCY MEDICAL ASSOCIATES, INC
• VICTORIA MEDICAL, INC.
• PACIFIC CANCER MEDICAL CENTER INC
• LOS ANGELES HEMATOLOGY-ONCOLOGY MEDICAL GROUP
• FARIBORZ SHAMS DO INC
• TARZANA EMERGENCY MEDICAL ASSOCIATES
• REGENTS OF THE UNIVERSITY OF

The list of medical professionals associated with LA PALMA INTERCOMMUNITY HOSPITAL is very long, so we have added another pages. See a list of medical professionals associated with LA PALMA INTERCOMMUNITY HOSPITAL.