COAST PLAZA HOSPITAL Ratings and Reviews

About COAST PLAZA HOSPITAL

COAST PLAZA HOSPITAL is a Acute Care Hospitals. It is in NORWALK, CA. Its type of ownership is Proprietary. The facility's Medicare ID is 50771. It does provide emergency services. There are 54 medical professionals and 39 doctor groups affiliated with the hospital. On average at COAST PLAZA HOSPITAL, emergency patients were charged $37,124. This is higher than the state average of $26,501. It is also higher than the national average of $25,828.

Quick Links to COAST PLAZA HOSPITAL Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for COAST PLAZA HOSPITAL to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	58 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	23 %
Patients who reported that their nurses "Usually" communicated well	19 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	64 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	21 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	15 %
Patients who reported that their nurses "Always" listened carefully to them	55 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	22 %
Patients who reported that their nurses "Usually" listened carefully to them	23 %
Patients who reported that their nurses "Always" explained things in a way they could understand	54 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	26 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	20 %
Patients who reported that their doctors "Always" communicated well	61 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	17 %
Patients who reported that their doctors "Usually" communicated well	22 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	65 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	15 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	20 %
Patients who reported that their doctors "Always" listened carefully to them	59 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	18 %
Patients who reported that their doctors "Usually" listened carefully to them	23 %
Patients who reported that their doctors "Always" explained things in a way they could understand	58 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	18 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	24 %
Patients who reported that they "Always" received help as soon as they wanted	31 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	44 %
Patients who reported that they "Usually" received help as soon as they wanted	25 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	24 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	51 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	25 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	38 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	37 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	25 %
Patients who reported that staff "Always" explained about medicines before giving it to them	38 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	46 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	16 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	49 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	34 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	17 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	27 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	58 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	15 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	36 %
Patients who reported that YES, they were given information about what to do during their recovery at home	64 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	37 %
Patients who reported that YES, they did discuss whether they would need help after discharge	63 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	34 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	66 %
Patients who "Agree" they understood their care when they left the hospital	44 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	22 %
Patients who "Strongly Agree" they understood their care when they left the hospital	34 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	42 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	29 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	29 %
Patients who "Agree" that they understood their responsiblities in managing their health	46 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	22 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	32 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	44 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	16 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	40 %
Patients who reported that their room and bathroom were "Always" clean	57 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	23 %
Patients who reported that their room and bathroom were "Usually" clean	20 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	27 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	48 %
Patients who reported that the area around their room was "Usually" quiet at night	25 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	34 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	24 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	42 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	33 %
Patients who reported YES, they would definitely recommend the hospital	33 %
Patients who reported YES, they would probably recommend the hospital	34 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of COAST PLAZA HOSPITAL, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the COAST PLAZA HOSPITAL provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for COAST PLAZA HOSPITAL: Not Available

Detailed table for spending and period for patients at COAST PLAZA HOSPITAL:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$0
Hospice (1 to 3 days Prior to Index Hospital Admission)	$3
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$7
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$44
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$67
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$29
Carrier (1 to 3 days Prior to Index Hospital Admission)	$821
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$10,744
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$60
Carrier (During Index Hospital Admission)	$1,466
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$339
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$143
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$8,221
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$872
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$11,462
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$149
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$2,696
Total (Complete Episode)	$37,124

Infection Rates at COAST PLAZA HOSPITAL

These measures show how often patients at COAST PLAZA HOSPITAL contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	Not Available / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	Not Available / Not Available
Central Line Associated Bloodstream Infection: Number of Device Days	1,318.00 / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	0.98 / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	2.00 / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards)	Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.05 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	4.55 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	1,505.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	1.08 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	1.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.92 / Same
SSI - Colon Surgery: Lower Confidence Limit	Not Available / Not Available
SSI - Colon Surgery: Upper Confidence Limit	Not Available / Not Available
SSI - Colon Surgery: Number of Procedures	7.00 / Not Available
SSI - Colon Surgery: Predicted Cases	0.19 / Not Available
SSI - Colon Surgery: Observed Cases	0.00 / Not Available
SSI - Colon Surgery	Not Available / Not Available
SSI - Abdominal Hysterectomy: Lower Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures	3.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases	0.02 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases	0.00 / Not Available
SSI - Abdominal Hysterectomy	Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit	Not Available / Not Available
MRSA Bacteremia: Upper Confidence Limit	Not Available / Not Available
MRSA Bacteremia: Patient Days	11,375.00 / Not Available
MRSA Bacteremia: Predicted Cases	0.56 / Not Available
MRSA Bacteremia: Observed Cases	2.00 / Not Available
MRSA Bacteremia	Not Available / Not Available
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.07 / Same
Clostridium Difficile (C.Diff): Upper Confidence Limit	1.38 / Same
Clostridium Difficile (C.Diff): Patient Days	11,375.00 / Same
Clostridium Difficile (C.Diff): Predicted Cases	4.80 / Same
Clostridium Difficile (C.Diff): Observed Cases	2.00 / Same
Clostridium Difficile (C.Diff)	0.42 / Same

How COAST PLAZA HOSPITAL Compares to Other Similar Facilities

This is how COAST PLAZA HOSPITAL compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in NORWALK, CA

Worst Hospitals in NORWALK, CA

Percentages of Complications and Deaths at COAST PLAZA HOSPITAL

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	NA	Not Enough Data
Death rate for heart attack patients	NA	Not Enough Data
Death rate for CABG surgery patients	NA	Not Enough Data
Death rate for COPD patients	NA	Not Enough Data
Death rate for heart failure patients	11.5%	SAME
Death rate for pneumonia patients	17.6%	SAME
Death rate for stroke patients	NA	Not Enough Data
Pressure ulcer rate	0.23%	SAME
Death rate among surgical inpatients with serious treatable complications	NA	Not Enough Data
Iatrogenic pneumothorax rate	0.23%	SAME
In-hospital fall with hip fracture rate	0.09%	SAME
Postoperative hemorrhage or hematoma rate	2.45%	SAME
Postoperative acute kidney injury requiring dialysis rate	NA	Not Enough Data
Postoperative respiratory failure rate	NA	Not Enough Data
Perioperative pulmonary embolism or deep vein thrombosis rate	3.24%	SAME
Postoperative sepsis rate	NA	Not Enough Data
Postoperative wound dehiscence rate	1.98%	SAME
Abdominopelvic accidental puncture or laceration rate	1.05%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	0.81%	SAME

Skilled Nursing Facilities Near COAST PLAZA HOSPITAL

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near COAST PLAZA HOSPITAL ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
West Anaheim Medical Center D/p Snf	5:
Long Beach Post Acute	5:
Freedom Village Healthcare Center	5:
Newport Nursing and Rehabilitation Center	5:
Greenfield Care Center of Fullerton, LLC	5:
Osage Healthcare and Wellness Centre	5:
Greater El Monte Community Hos	5:
Chino Valley Health Care Cente	5:
Lake Balboa Care Center	5:
Mount San Antonio Gardens	5:
Buena Vista Care Center	5:
Orchards Skilled Nursing	5:
Veterans Home of California - West Los Angeles	5:
South Coast Global Medical Center D/p Snf	5:
Clear View Sanitarium	5:
St. Catherine Healthcare	5:
Hollenbeck Palms	5:
Marycrest Manor	5:
Town and Country	5:
High Valley Lodge	5:
Oakpark Healthcare Center	5:
Rowntree Gardens	5:
Glendale Adventist Medical Center Dp/snf	5:
Chapman Care Center	5:
Presbyterian Intercomm Hosp Dp/snf	5:
Mission Palms Healthcare Center	5:
Centinela Skilled Nursing and Wellness Centre West	5:
Kindred Hospital Brea D/p Snf	5:
Pacific Haven Subacute and Healthcare Center	5:
Torrance Memorial Med Ctr Snf/dp	5:
Bonnie Brae Skilled Nursing	5:
Montclair Manor Care Center	5:
Beach Creek Post-Acute	5:
Monterey Park Conv Hosp	5:
The Grove Post Acute	5:
Sun Mar Nursing Center	5:
Villa Serena Healthcare Center	5:
Del Mar Convalescent Hospital	5:
Regents Point - Windcrest	5:
White Memorial Medical Ctr Dp	5:
Park Regency Care Center	5:
Atlantic Memorial Healthcare Center	5:
La Palma Nursing Center	5:
Granada Hills Convalescent	5:
Villa Scalabrini Special Care	5:
Beacon Healthcare Center	5:
Park Vista at Morningside	5:
Solheim Senior Community	5:
Artesia Christian Home Inc.	5:
Providence Little Co of Mary Transitional Care Ctr	5:
Villa Valencia Healthcare Center	5:
Montecito Heights Healthcare and Wellness Centre, LP	5:
Extended Care Hospital of Westminster	5:
Temple City Healthcare	5:
Lomita Post-Acute Care Center	5:
Emanate Health Inter-Community Hospital- D/p Snf	5:
Alta Gardens Care Center	5:
Victoria Healthcare and Rehabilitation Center	5:
Clear View Convalescent Center	5:
Trellis Chino	5:
Broadway Healthcare Center	5:
Coast Care Convalescent Center	5:
Harvard Creek Post Acute	5:
Whittier Nursing and Wellness Center, Inc	5:
Garden View Post Acute Rehabilitation	4:
West Haven Healthcare	4:
Coventry Court Health Center	4:
Guardian Rehabilitation Hospital	4:
Park Anaheim Healthcare Center	4:
Westlake Convalescent Hospital	4:
Pacific Care Nursing Center	4:
Community Extended Care Hospital of Montclair	4:
Burlington Convalescent Hospital	4:
West Pico Terrace Healthcare and Wellness Centre LP	4:
Anaheim Crest Nursing Center	4:
Del Amo Gardens Care Center	4:
Alden Terrace Convalescent Hospital	4:
Olympia Convalescent Hospital	4:
Alvarado Care Center	4:
Garden Grove Post Acute	4:
Inland Christian Home	4:
Foothill Regional Medical Center D/p Snf	4:
Los Angeles Comm Hospital	4:
El Encanto Healthcare Center	4:
Mainplace Post Acute	4:
Huntington Healthcare Center	4:
East Los Angeles Doctors Hosp	4:
Meadowbrook Behavioral Health Center	4:
Imperial Healthcare Center	4:
Whittier Hospital Medical Ctr D/p Snf	4:
Buena Park Nursing Center	4:
Marlora Post Acute Rehab Hosp	4:
Paramount Convalescent Hosp.	4:
Camino Healthcare	4:
Socal Post-Acute Care	4:
Shoreline Healthcare Center	4:
Leisure Court Nursing Center	4:
Century Villa, Inc	4:
Huntington Park Nursing Center	4:
Villa Del Rio Gardens	4:

Medical Groups Affiliated with COAST PLAZA HOSPITAL

There are 54 doctors and 39 medical groups that are affiliated with COAST PLAZA HOSPITAL.

Affiliated Doctor Groups

The list of medical professionals associated with COAST PLAZA HOSPITAL is very long, so we have added another pages. See a list of medical professionals associated with COAST PLAZA HOSPITAL.