CONTACT INFORMATION REVIEWS & MORE DATA

LAKEWOOD REGIONAL MEDICAL CENTER Ratings and Reviews

  • Date Updated:  July 31, 2024
  • Address:  3700 SOUTH ST, LAKEWOOD, CA 90712
  • Phone:  (562) 602-6751
  • Type:  Acute Care Hospitals
  • Ownership:  Proprietary
  • Overall Rating:  
  • Perc. Patients Recommending:   50%

  About LAKEWOOD REGIONAL MEDICAL CENTER

LAKEWOOD REGIONAL MEDICAL CENTER is a Acute Care Hospitals. It is in LAKEWOOD, CA. Its type of ownership is Proprietary. The facility's Medicare ID is 50581. It does provide emergency services. There are 208 medical professionals and 96 doctor groups affiliated with the hospital. On average at LAKEWOOD REGIONAL MEDICAL CENTER, emergency patients were charged $30,066. This is higher than the state average of $26,501. It is also higher than the national average of $25,828.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for LAKEWOOD REGIONAL MEDICAL CENTER to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 67 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 11 %
Patients who reported that their nurses "Usually" communicated well 22 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 74 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 8 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 18 %
Patients who reported that their nurses "Always" listened carefully to them 64 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 12 %
Patients who reported that their nurses "Usually" listened carefully to them 24 %
Patients who reported that their nurses "Always" explained things in a way they could understand 64 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 12 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 24 %
Patients who reported that their doctors "Always" communicated well 70 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 10 %
Patients who reported that their doctors "Usually" communicated well 20 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 78 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 7 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 15 %
Patients who reported that their doctors "Always" listened carefully to them 68 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 11 %
Patients who reported that their doctors "Usually" listened carefully to them 21 %
Patients who reported that their doctors "Always" explained things in a way they could understand 65 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 13 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 22 %
Patients who reported that they "Always" received help as soon as they wanted 49 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 22 %
Patients who reported that they "Usually" received help as soon as they wanted 29 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 46 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 23 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 31 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 52 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 21 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 27 %
Patients who reported that staff "Always" explained about medicines before giving it to them 50 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 30 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 20 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 64 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 17 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 19 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 37 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 43 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 20 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 21 %
Patients who reported that YES, they were given information about what to do during their recovery at home 79 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 24 %
Patients who reported that YES, they did discuss whether they would need help after discharge 76 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 17 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 83 %
Patients who "Agree" they understood their care when they left the hospital 47 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 11 %
Patients who "Strongly Agree" they understood their care when they left the hospital 42 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 53 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 13 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 34 %
Patients who "Agree" that they understood their responsiblities in managing their health 48 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 10 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 42 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 41 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 11 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 48 %
Patients who reported that their room and bathroom were "Always" clean 72 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 10 %
Patients who reported that their room and bathroom were "Usually" clean 18 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 40 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 23 %
Patients who reported that the area around their room was "Usually" quiet at night 37 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 17 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 30 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 53 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 14 %
Patients who reported YES, they would definitely recommend the hospital 50 %
Patients who reported YES, they would probably recommend the hospital 36 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of LAKEWOOD REGIONAL MEDICAL CENTER, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the LAKEWOOD REGIONAL MEDICAL CENTER provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for LAKEWOOD REGIONAL MEDICAL CENTER: Not Available

Detailed table for spending and period for patients at LAKEWOOD REGIONAL MEDICAL CENTER:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $33
Hospice (1 to 3 days Prior to Index Hospital Admission) $1
Inpatient (1 to 3 days Prior to Index Hospital Admission) $29
Outpatient (1 to 3 days Prior to Index Hospital Admission) $82
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $21
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $11
Carrier (1 to 3 days Prior to Index Hospital Admission) $692
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $11,562
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $21
Carrier (During Index Hospital Admission) $2,150
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $792
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $165
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $4,019
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $1,193
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $7,210
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $139
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $1,945
Total (Complete Episode) $30,066

Infection Rates at LAKEWOOD REGIONAL MEDICAL CENTER

These measures show how often patients at LAKEWOOD REGIONAL MEDICAL CENTER contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit -- / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 0.88 / Better
Central Line Associated Bloodstream Infection: Number of Device Days 4,627.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 3.43 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 0.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards) 0.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.01 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 1.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 6,780.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 4.95 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 1.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards) 0.20 / Better
SSI - Colon Surgery: Lower Confidence Limit -- / Same
SSI - Colon Surgery: Upper Confidence Limit 2.08 / Same
SSI - Colon Surgery: Number of Procedures 52.00 / Same
SSI - Colon Surgery: Predicted Cases 1.44 / Same
SSI - Colon Surgery: Observed Cases 0.00 / Same
SSI - Colon Surgery 0.00 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures 56.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases 0.54 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases 0.00 / Not Available
SSI - Abdominal Hysterectomy Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit 0.21 / Same
MRSA Bacteremia: Upper Confidence Limit 2.20 / Same
MRSA Bacteremia: Patient Days 51,424.00 / Same
MRSA Bacteremia: Predicted Cases 3.71 / Same
MRSA Bacteremia: Observed Cases 3.00 / Same
MRSA Bacteremia 0.81 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.17 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit 0.60 / Better
Clostridium Difficile (C.Diff): Patient Days 51,424.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases 29.77 / Better
Clostridium Difficile (C.Diff): Observed Cases 10.00 / Better
Clostridium Difficile (C.Diff) 0.34 / Better

How LAKEWOOD REGIONAL MEDICAL CENTER Compares to Other Similar Facilities

This is how LAKEWOOD REGIONAL MEDICAL CENTER compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in LAKEWOOD, CA

Worst Hospitals in LAKEWOOD, CA

Percentages of Complications and Deaths at LAKEWOOD REGIONAL MEDICAL CENTER

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients NA Not Enough Data
Death rate for heart attack patients 11.7% SAME
Death rate for CABG surgery patients NA Not Enough Data
Death rate for COPD patients 8.8% SAME
Death rate for heart failure patients 11.4% SAME
Death rate for pneumonia patients 15.9% SAME
Death rate for stroke patients 13.1% SAME
Pressure ulcer rate 0.64% SAME
Death rate among surgical inpatients with serious treatable complications 191.54% SAME
Iatrogenic pneumothorax rate 0.25% SAME
In-hospital fall with hip fracture rate 0.09% SAME
Postoperative hemorrhage or hematoma rate 2.41% SAME
Postoperative acute kidney injury requiring dialysis rate 1.98% SAME
Postoperative respiratory failure rate 9.19% SAME
Perioperative pulmonary embolism or deep vein thrombosis rate 3.39% SAME
Postoperative sepsis rate 5.9% SAME
Postoperative wound dehiscence rate 1.86% SAME
Abdominopelvic accidental puncture or laceration rate 0.94% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 1.05% SAME

Skilled Nursing Facilities Near LAKEWOOD REGIONAL MEDICAL CENTER

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near LAKEWOOD REGIONAL MEDICAL CENTER ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
Presbyterian Intercomm Hosp Dp/snf 5:
Rowntree Gardens 5:
Whittier Nursing and Wellness Center, Inc 5:
The Grove Post Acute 5:
Marycrest Manor 5:
Veterans Home of California - West Los Angeles 5:
Kindred Hospital Brea D/p Snf 5:
Del Mar Convalescent Hospital 5:
Victoria Healthcare and Rehabilitation Center 5:
Newport Nursing and Rehabilitation Center 5:
Alta Gardens Care Center 5:
Chapman Care Center 5:
Emanate Health Inter-Community Hospital- D/p Snf 5:
West Anaheim Medical Center D/p Snf 5:
Centinela Skilled Nursing and Wellness Centre West 5:
Long Beach Post Acute 5:
Bonnie Brae Skilled Nursing 5:
Beacon Healthcare Center 5:
Clear View Sanitarium 5:
St. Catherine Healthcare 5:
Chino Valley Health Care Cente 5:
South Coast Global Medical Center D/p Snf 5:
Montecito Heights Healthcare and Wellness Centre, LP 5:
Pacific Haven Subacute and Healthcare Center 5:
Glendale Adventist Medical Center Dp/snf 5:
Monterey Park Conv Hosp 5:
Buena Vista Care Center 5:
Torrance Memorial Med Ctr Snf/dp 5:
Town and Country 5:
Broadway Healthcare Center 5:
Villa Serena Healthcare Center 5:
Beach Creek Post-Acute 5:
Sun Mar Nursing Center 5:
Atlantic Memorial Healthcare Center 5:
Harvard Creek Post Acute 5:
Osage Healthcare and Wellness Centre 5:
Park Regency Care Center 5:
Coast Care Convalescent Center 5:
Clear View Convalescent Center 5:
White Memorial Medical Ctr Dp 5:
Extended Care Hospital of Westminster 5:
Lake Balboa Care Center 5:
La Palma Nursing Center 5:
Hollenbeck Palms 5:
Regents Point - Windcrest 5:
Greater El Monte Community Hos 5:
Mission Palms Healthcare Center 5:
Artesia Christian Home Inc. 5:
Lomita Post-Acute Care Center 5:
Providence Little Co of Mary Transitional Care Ctr 5:
Greenfield Care Center of Fullerton, LLC 5:
Eisenberg Village 5:
Solheim Senior Community 5:
Grancell Village of The Jewish Homes For The Aging 5:
Mount San Antonio Gardens 5:
Temple City Healthcare 5:
Park Vista at Morningside 5:
Beachside Nursing Center 4:
Park Anaheim Healthcare Center 4:
Brookfield Healthcare Center 4:
Pacific Care Nursing Center 4:
Atherton Baptist Home 4:
Whittier Hospital Medical Ctr D/p Snf 4:
Mission Care Center 4:
Alhambra Hospital Med Ctr Dp/snf 4:
Garden Grove Post Acute 4:
Anaheim Crest Nursing Center 4:
Huntington Healthcare Center 4:
Del Amo Gardens Care Center 4:
West Haven Healthcare 4:
Mainplace Post Acute 4:
Garden View Post Acute Rehabilitation 4:
Memorial Hospital of Gardena D/p Snf 4:
Burlington Convalescent Hospital 4:
West Pico Terrace Healthcare and Wellness Centre LP 4:
Westlake Convalescent Hospital 4:
Marlora Post Acute Rehab Hosp 4:
Buena Park Nursing Center 4:
Shoreline Healthcare Center 4:
Olympia Convalescent Hospital 4:
Healthbridge Children's Hospital - Orange D/p Snf 4:
Pelican Ridge Post Acute 4:
Guardian Rehabilitation Hospital 4:
Alvarado Care Center 4:
Leisure Court Nursing Center 4:
Alden Terrace Convalescent Hospital 4:
Camino Healthcare 4:
Chapman Global Medical Center D/p Snf 4:
Los Angeles Comm Hospital 4:
Meadowbrook Behavioral Health Center 4:
El Rancho Vista Health Care Center 4:
Intercommunity Healthcare and Rehabilitation Center 4:
Courtyard Care Center 4:
El Encanto Healthcare Center 4:
Lotus Care Center 4:
Paramount Convalescent Hosp. 4:
Alamitos West Health and Rehabilitation 4:
Villa Del Rio Gardens 4:
Socal Post-Acute Care 4:
Gardena Convalescent Center 4:

Medical Groups Affiliated with LAKEWOOD REGIONAL MEDICAL CENTER

There are 208 doctors and 96 medical groups that are affiliated with LAKEWOOD REGIONAL MEDICAL CENTER.

Affiliated Doctor Groups


The list of medical professionals associated with LAKEWOOD REGIONAL MEDICAL CENTER is very long, so we have added another pages. See a list of medical professionals associated with LAKEWOOD REGIONAL MEDICAL CENTER.

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