USC ARCADIA HOSPITAL Ratings and Reviews

About USC ARCADIA HOSPITAL

USC ARCADIA HOSPITAL is a Acute Care Hospitals. It is in ARCADIA, CA. Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 50238. It does provide emergency services. There are 327 medical professionals and 121 doctor groups affiliated with the hospital. On average at USC ARCADIA HOSPITAL, emergency patients were charged $30,965. This is higher than the state average of $26,501. It is also higher than the national average of $25,828.

Quick Links to USC ARCADIA HOSPITAL Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for USC ARCADIA HOSPITAL to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	71 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	7 %
Patients who reported that their nurses "Usually" communicated well	22 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	79 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	5 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	16 %
Patients who reported that their nurses "Always" listened carefully to them	68 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	8 %
Patients who reported that their nurses "Usually" listened carefully to them	24 %
Patients who reported that their nurses "Always" explained things in a way they could understand	67 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	8 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	25 %
Patients who reported that their doctors "Always" communicated well	76 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	6 %
Patients who reported that their doctors "Usually" communicated well	18 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	84 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	5 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	11 %
Patients who reported that their doctors "Always" listened carefully to them	74 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	6 %
Patients who reported that their doctors "Usually" listened carefully to them	20 %
Patients who reported that their doctors "Always" explained things in a way they could understand	71 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	7 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	22 %
Patients who reported that they "Always" received help as soon as they wanted	50 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	18 %
Patients who reported that they "Usually" received help as soon as they wanted	32 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	47 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	21 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	32 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	54 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	14 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	32 %
Patients who reported that staff "Always" explained about medicines before giving it to them	52 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	28 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	20 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	66 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	14 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	20 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	37 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	42 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	21 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	17 %
Patients who reported that YES, they were given information about what to do during their recovery at home	83 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	18 %
Patients who reported that YES, they did discuss whether they would need help after discharge	82 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	15 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	85 %
Patients who "Agree" they understood their care when they left the hospital	48 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	7 %
Patients who "Strongly Agree" they understood their care when they left the hospital	45 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	51 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	9 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	40 %
Patients who "Agree" that they understood their responsiblities in managing their health	49 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	6 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	45 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	43 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	7 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	50 %
Patients who reported that their room and bathroom were "Always" clean	68 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	9 %
Patients who reported that their room and bathroom were "Usually" clean	23 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	48 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	17 %
Patients who reported that the area around their room was "Usually" quiet at night	35 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	10 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	28 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	62 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	9 %
Patients who reported YES, they would definitely recommend the hospital	61 %
Patients who reported YES, they would probably recommend the hospital	30 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of USC ARCADIA HOSPITAL, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the USC ARCADIA HOSPITAL provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for USC ARCADIA HOSPITAL: Not Available

Detailed table for spending and period for patients at USC ARCADIA HOSPITAL:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$24
Hospice (1 to 3 days Prior to Index Hospital Admission)	$0
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$27
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$78
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$35
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$19
Carrier (1 to 3 days Prior to Index Hospital Admission)	$731
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$11,851
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$18
Carrier (During Index Hospital Admission)	$2,160
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$1,060
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$197
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$7,186
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$962
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$4,672
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$101
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,843
Total (Complete Episode)	$30,965

Infection Rates at USC ARCADIA HOSPITAL

These measures show how often patients at USC ARCADIA HOSPITAL contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.94 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	2.93 / Same
Central Line Associated Bloodstream Infection: Number of Device Days	8,863.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	6.95 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	12.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards)	1.73 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.86 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	2.40 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	11,979.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	10.09 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	15.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards)	1.49 / Same
SSI - Colon Surgery: Lower Confidence Limit	0.10 / Same
SSI - Colon Surgery: Upper Confidence Limit	1.94 / Same
SSI - Colon Surgery: Number of Procedures	141.00 / Same
SSI - Colon Surgery: Predicted Cases	3.41 / Same
SSI - Colon Surgery: Observed Cases	2.00 / Same
SSI - Colon Surgery	0.59 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures	105.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases	0.79 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases	2.00 / Not Available
SSI - Abdominal Hysterectomy	Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit	0.53 / Same
MRSA Bacteremia: Upper Confidence Limit	2.41 / Same
MRSA Bacteremia: Patient Days	60,948.00 / Same
MRSA Bacteremia: Predicted Cases	5.76 / Same
MRSA Bacteremia: Observed Cases	7.00 / Same
MRSA Bacteremia	1.22 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.59 / Same
Clostridium Difficile (C.Diff): Upper Confidence Limit	1.13 / Same
Clostridium Difficile (C.Diff): Patient Days	58,101.00 / Same
Clostridium Difficile (C.Diff): Predicted Cases	44.74 / Same
Clostridium Difficile (C.Diff): Observed Cases	37.00 / Same
Clostridium Difficile (C.Diff)	0.83 / Same

How USC ARCADIA HOSPITAL Compares to Other Similar Facilities

This is how USC ARCADIA HOSPITAL compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in ARCADIA, CA

Worst Hospitals in ARCADIA, CA

Percentages of Complications and Deaths at USC ARCADIA HOSPITAL

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	3.7%	SAME
Death rate for heart attack patients	13%	SAME
Death rate for CABG surgery patients	NA	Not Enough Data
Death rate for COPD patients	8.1%	SAME
Death rate for heart failure patients	10.7%	SAME
Death rate for pneumonia patients	16.6%	SAME
Death rate for stroke patients	11.7%	SAME
Pressure ulcer rate	0.22%	SAME
Death rate among surgical inpatients with serious treatable complications	150.6%	SAME
Iatrogenic pneumothorax rate	0.29%	SAME
In-hospital fall with hip fracture rate	0.09%	SAME
Postoperative hemorrhage or hematoma rate	2.35%	SAME
Postoperative acute kidney injury requiring dialysis rate	1.45%	SAME
Postoperative respiratory failure rate	4.74%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	3.12%	SAME
Postoperative sepsis rate	5.26%	SAME
Postoperative wound dehiscence rate	1.83%	SAME
Abdominopelvic accidental puncture or laceration rate	0.74%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	0.75%	SAME

Skilled Nursing Facilities Near USC ARCADIA HOSPITAL

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near USC ARCADIA HOSPITAL ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Alta Gardens Care Center	5:
Del Mar Convalescent Hospital	5:
Greenfield Care Center of Fullerton, LLC	5:
The Grove Post Acute	5:
Osage Healthcare and Wellness Centre	5:
Kindred Hospital Brea D/p Snf	5:
Chapman Care Center	5:
Montecito Heights Healthcare and Wellness Centre, LP	5:
Villa Serena Healthcare Center	5:
High Valley Lodge	5:
Atlantic Memorial Healthcare Center	5:
Trellis Chino	5:
Bonnie Brae Skilled Nursing	5:
Artesia Christian Home Inc.	5:
Monterey Park Conv Hosp	5:
Emanate Health Inter-Community Hospital- D/p Snf	5:
Clear View Convalescent Center	5:
Marycrest Manor	5:
Rowntree Gardens	5:
Long Beach Post Acute	5:
Harvard Creek Post Acute	5:
Centinela Skilled Nursing and Wellness Centre West	5:
Presbyterian Intercomm Hosp Dp/snf	5:
Hollenbeck Palms	5:
Chino Valley Health Care Cente	5:
Torrance Memorial Med Ctr Snf/dp	5:
Town and Country	5:
Villa Scalabrini Special Care	5:
La Palma Nursing Center	5:
Providence Little Co of Mary Transitional Care Ctr	5:
Temple City Healthcare	5:
Park Regency Care Center	5:
St. Catherine Healthcare	5:
Glendale Adventist Medical Center Dp/snf	5:
Heritage Park Nursing Center	5:
Coast Care Convalescent Center	5:
Clear View Sanitarium	5:
Broadway Healthcare Center	5:
Beach Creek Post-Acute	5:
Mount San Antonio Gardens	5:
West Anaheim Medical Center D/p Snf	5:
Solheim Senior Community	5:
Lomita Post-Acute Care Center	5:
Sun Mar Nursing Center	5:
Upland Rehabilitation and Care Center	5:
Montclair Manor Care Center	5:
Beacon Healthcare Center	5:
Whittier Nursing and Wellness Center, Inc	5:
White Memorial Medical Ctr Dp	5:
Park Vista at Morningside	5:
Oakpark Healthcare Center	5:
Villa Mesa Care Center	5:
Greater El Monte Community Hos	5:
Buena Vista Care Center	5:
East Los Angeles Doctors Hosp	4:
Century Villa, Inc	4:
Park Anaheim Healthcare Center	4:
El Encanto Healthcare Center	4:
Mainplace Post Acute	4:
Mission Care Center	4:
Pilgrim Place Health Services Center	4:
Alhambra Hospital Med Ctr Dp/snf	4:
Atherton Baptist Home	4:
Brookfield Healthcare Center	4:
Ontario Grove Healthcare and Wellness Centre, LP	4:
Los Angeles Comm Hospital	4:
Chapman Global Medical Center D/p Snf	4:
Pacific Care Nursing Center	4:
West Haven Healthcare	4:
Guardian Rehabilitation Hospital	4:
El Rancho Vista Health Care Center	4:
Huntington Healthcare Center	4:
Anaheim Crest Nursing Center	4:
Gardena Convalescent Center	4:
Memorial Hospital of Gardena D/p Snf	4:
Garden View Post Acute Rehabilitation	4:
Community Extended Care Hospital of Montclair	4:
Del Amo Gardens Care Center	4:
Meadowbrook Behavioral Health Center	4:
Huntington Park Nursing Center	4:
Paramount Convalescent Hosp.	4:
Camino Healthcare	4:
Lotus Care Center	4:
Imperial Healthcare Center	4:
Courtyard Care Center	4:
Westlake Convalescent Hospital	4:
Garden Grove Post Acute	4:
Intercommunity Healthcare and Rehabilitation Center	4:
Marlora Post Acute Rehab Hosp	4:
Burlington Convalescent Hospital	4:
West Pico Terrace Healthcare and Wellness Centre LP	4:
Olympia Convalescent Hospital	4:
Villa Del Rio Gardens	4:
Alden Terrace Convalescent Hospital	4:
Whittier Hospital Medical Ctr D/p Snf	4:
Alvarado Care Center	4:
Alamitos West Health and Rehabilitation	4:
Shoreline Healthcare Center	4:
Buena Park Nursing Center	4:
Inland Christian Home	4:

Medical Groups Affiliated with USC ARCADIA HOSPITAL

There are 327 doctors and 121 medical groups that are affiliated with USC ARCADIA HOSPITAL.

Affiliated Doctor Groups

The list of medical professionals associated with USC ARCADIA HOSPITAL is very long, so we have added another pages. See a list of medical professionals associated with USC ARCADIA HOSPITAL.