GLENDALE MEM HOSPITAL & HLTH CENTER Ratings and Reviews

About GLENDALE MEM HOSPITAL & HLTH CENTER

GLENDALE MEM HOSPITAL & HLTH CENTER is a Acute Care Hospitals. It is in GLENDALE, CA. Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 50058. It does provide emergency services. There are 249 medical professionals and 119 doctor groups affiliated with the hospital. On average at GLENDALE MEM HOSPITAL & HLTH CENTER, emergency patients were charged $30,617. This is higher than the state average of $26,501. It is also higher than the national average of $25,828.

Quick Links to GLENDALE MEM HOSPITAL & HLTH CENTER Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for GLENDALE MEM HOSPITAL & HLTH CENTER to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	72 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	8 %
Patients who reported that their nurses "Usually" communicated well	20 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	80 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	5 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	15 %
Patients who reported that their nurses "Always" listened carefully to them	70 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	8 %
Patients who reported that their nurses "Usually" listened carefully to them	22 %
Patients who reported that their nurses "Always" explained things in a way they could understand	66 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	10 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	24 %
Patients who reported that their doctors "Always" communicated well	72 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	9 %
Patients who reported that their doctors "Usually" communicated well	19 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	77 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	7 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	16 %
Patients who reported that their doctors "Always" listened carefully to them	72 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	9 %
Patients who reported that their doctors "Usually" listened carefully to them	19 %
Patients who reported that their doctors "Always" explained things in a way they could understand	67 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	11 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	22 %
Patients who reported that they "Always" received help as soon as they wanted	58 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	16 %
Patients who reported that they "Usually" received help as soon as they wanted	26 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	55 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	16 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	29 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	62 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	17 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	21 %
Patients who reported that staff "Always" explained about medicines before giving it to them	56 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	23 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	21 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	68 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	12 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	20 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	43 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	34 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	23 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	18 %
Patients who reported that YES, they were given information about what to do during their recovery at home	82 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	20 %
Patients who reported that YES, they did discuss whether they would need help after discharge	80 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	16 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	84 %
Patients who "Agree" they understood their care when they left the hospital	44 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	9 %
Patients who "Strongly Agree" they understood their care when they left the hospital	47 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	49 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	11 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	40 %
Patients who "Agree" that they understood their responsiblities in managing their health	45 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	8 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	47 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	37 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	8 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	55 %
Patients who reported that their room and bathroom were "Always" clean	67 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	11 %
Patients who reported that their room and bathroom were "Usually" clean	22 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	52 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	18 %
Patients who reported that the area around their room was "Usually" quiet at night	30 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	12 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	22 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	66 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	8 %
Patients who reported YES, they would definitely recommend the hospital	66 %
Patients who reported YES, they would probably recommend the hospital	26 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of GLENDALE MEM HOSPITAL & HLTH CENTER, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the GLENDALE MEM HOSPITAL & HLTH CENTER provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for GLENDALE MEM HOSPITAL & HLTH CENTER: Not Available

Detailed table for spending and period for patients at GLENDALE MEM HOSPITAL & HLTH CENTER:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$49
Hospice (1 to 3 days Prior to Index Hospital Admission)	$0
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$57
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$42
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$16
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$7
Carrier (1 to 3 days Prior to Index Hospital Admission)	$736
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$11,562
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$28
Carrier (During Index Hospital Admission)	$2,014
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$1,311
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$234
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$7,161
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$695
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$4,512
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$110
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$2,081
Total (Complete Episode)	$30,617

Infection Rates at GLENDALE MEM HOSPITAL & HLTH CENTER

These measures show how often patients at GLENDALE MEM HOSPITAL & HLTH CENTER contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.12 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	2.31 / Same
Central Line Associated Bloodstream Infection: Number of Device Days	3,507.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	2.86 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	2.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards)	0.70 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.02 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	1.55 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	3,762.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	3.18 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	1.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.32 / Same
SSI - Colon Surgery: Lower Confidence Limit	0.64 / Same
SSI - Colon Surgery: Upper Confidence Limit	4.87 / Same
SSI - Colon Surgery: Number of Procedures	80.00 / Same
SSI - Colon Surgery: Predicted Cases	1.98 / Same
SSI - Colon Surgery: Observed Cases	4.00 / Same
SSI - Colon Surgery	2.02 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures	67.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases	0.53 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases	0.00 / Not Available
SSI - Abdominal Hysterectomy	Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit	-- / Same
MRSA Bacteremia: Upper Confidence Limit	1.71 / Same
MRSA Bacteremia: Patient Days	37,868.00 / Same
MRSA Bacteremia: Predicted Cases	1.75 / Same
MRSA Bacteremia: Observed Cases	0.00 / Same
MRSA Bacteremia	0.00 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.02 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit	0.45 / Better
Clostridium Difficile (C.Diff): Patient Days	34,362.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases	14.78 / Better
Clostridium Difficile (C.Diff): Observed Cases	2.00 / Better
Clostridium Difficile (C.Diff)	0.14 / Better

How GLENDALE MEM HOSPITAL & HLTH CENTER Compares to Other Similar Facilities

This is how GLENDALE MEM HOSPITAL & HLTH CENTER compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in GLENDALE, CA

Worst Hospitals in GLENDALE, CA

Percentages of Complications and Deaths at GLENDALE MEM HOSPITAL & HLTH CENTER

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	4.7%	SAME
Death rate for heart attack patients	12.2%	SAME
Death rate for CABG surgery patients	2.8%	SAME
Death rate for COPD patients	7.2%	SAME
Death rate for heart failure patients	8.5%	Better
Death rate for pneumonia patients	14.9%	Better
Death rate for stroke patients	11.5%	SAME
Pressure ulcer rate	0.78%	SAME
Death rate among surgical inpatients with serious treatable complications	200.34%	SAME
Iatrogenic pneumothorax rate	0.21%	SAME
In-hospital fall with hip fracture rate	0.1%	SAME
Postoperative hemorrhage or hematoma rate	2.4%	SAME
Postoperative acute kidney injury requiring dialysis rate	1.47%	SAME
Postoperative respiratory failure rate	9.62%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	3.73%	SAME
Postoperative sepsis rate	5.5%	SAME
Postoperative wound dehiscence rate	1.91%	SAME
Abdominopelvic accidental puncture or laceration rate	1.26%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	1.08%	SAME

Skilled Nursing Facilities Near GLENDALE MEM HOSPITAL & HLTH CENTER

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near GLENDALE MEM HOSPITAL & HLTH CENTER ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Clear View Sanitarium	5:
Chapman Care Center	5:
Harvard Creek Post Acute	5:
Atlantic Memorial Healthcare Center	5:
White Memorial Medical Ctr Dp	5:
St. Catherine Healthcare	5:
Greenfield Care Center of Fullerton, LLC	5:
Emanate Health Inter-Community Hospital- D/p Snf	5:
Centinela Skilled Nursing and Wellness Centre West	5:
Bonnie Brae Skilled Nursing	5:
The Grove Post Acute	5:
Long Beach Post Acute	5:
Park Vista at Morningside	5:
Park Regency Care Center	5:
Buena Vista Care Center	5:
Clear View Convalescent Center	5:
Marycrest Manor	5:
West Anaheim Medical Center D/p Snf	5:
Villa Serena Healthcare Center	5:
Del Mar Convalescent Hospital	5:
Monterey Park Conv Hosp	5:
Beacon Healthcare Center	5:
Simi Healthcare Center	5:
Greater El Monte Community Hos	5:
Lake Balboa Care Center	5:
Motion Picture and T.V. Hosp D/p Snf	5:
Presbyterian Intercomm Hosp Dp/snf	5:
Providence Little Co of Mary Transitional Care Ctr	5:
La Palma Nursing Center	5:
Oakpark Healthcare Center	5:
Torrance Memorial Med Ctr Snf/dp	5:
Artesia Christian Home Inc.	5:
Montecito Heights Healthcare and Wellness Centre, LP	5:
Hollenbeck Palms	5:
Solheim Senior Community	5:
Temple City Healthcare	5:
Rowntree Gardens	5:
Broadway Healthcare Center	5:
Beach Creek Post-Acute	5:
Veterans Home of California - West Los Angeles	5:
Kindred Hospital Brea D/p Snf	5:
Villa Scalabrini Special Care	5:
Coast Care Convalescent Center	5:
Sun Mar Nursing Center	5:
Town and Country	5:
Pacific Haven Subacute and Healthcare Center	5:
Lomita Post-Acute Care Center	5:
Granada Hills Convalescent	5:
Whittier Nursing and Wellness Center, Inc	5:
Alta Gardens Care Center	5:
Grancell Village of The Jewish Homes For The Aging	5:
High Valley Lodge	5:
Eisenberg Village	5:
Glendale Adventist Medical Center Dp/snf	5:
Osage Healthcare and Wellness Centre	5:
Leisure Court Nursing Center	4:
Los Angeles Comm Hospital	4:
Shoreline Healthcare Center	4:
El Encanto Healthcare Center	4:
Glendale Healthcare Center	4:
Leisure Glen Post Acute Care Center	4:
Meadowbrook Behavioral Health Center	4:
Garden Grove Post Acute	4:
Ararat Post Acute	4:
San Gabriel Valley Medical Ctr D/p Snf	4:
Healthbridge Children's Hospital - Orange D/p Snf	4:
Park Anaheim Healthcare Center	4:
Pine Grove Healthcare and Wellness Centre, LP	4:
San Marino Healthcare Center	4:
Century Villa, Inc	4:
Pacific Care Nursing Center	4:
Atherton Baptist Home	4:
Huntington Park Nursing Center	4:
Socal Post-Acute Care	4:
Alhambra Hospital Med Ctr Dp/snf	4:
Memorial Hospital of Gardena D/p Snf	4:
Huntington Healthcare Center	4:
Chapman Global Medical Center D/p Snf	4:
Lotus Care Center	4:
Mission Care Center	4:
Mainplace Post Acute	4:
Gardena Convalescent Center	4:
Anaheim Crest Nursing Center	4:
Villa Del Rio Gardens	4:
Del Amo Gardens Care Center	4:
Courtyard Care Center	4:
El Rancho Vista Health Care Center	4:
Paramount Convalescent Hosp.	4:
Ararat Convalescent Hospital	4:
Camino Healthcare	4:
Intercommunity Healthcare and Rehabilitation Center	4:
Whittier Hospital Medical Ctr D/p Snf	4:
Brookfield Healthcare Center	4:
West Haven Healthcare	4:
Guardian Rehabilitation Hospital	4:
Westlake Convalescent Hospital	4:
West Pico Terrace Healthcare and Wellness Centre LP	4:
Burlington Convalescent Hospital	4:
Alamitos West Health and Rehabilitation	4:
Alden Terrace Convalescent Hospital	4:

Medical Groups Affiliated with GLENDALE MEM HOSPITAL & HLTH CENTER

There are 249 doctors and 119 medical groups that are affiliated with GLENDALE MEM HOSPITAL & HLTH CENTER.

Affiliated Doctor Groups

The list of medical professionals associated with GLENDALE MEM HOSPITAL & HLTH CENTER is very long, so we have added another pages. See a list of medical professionals associated with GLENDALE MEM HOSPITAL & HLTH CENTER.