CONTACT INFORMATION REVIEWS & MORE DATA

GLENDALE ADVENTIST MEDICAL CENTER Ratings and Reviews

  • Date Updated:  July 31, 2024
  • Address:  1509 E WILSON TERRACE, GLENDALE, CA 91206
  • Phone:  (818) 409-8202
  • Type:  Acute Care Hospitals
  • Ownership:  Voluntary non-profit - Private
  • Overall Rating:  
  • Perc. Patients Recommending:   65%

  About GLENDALE ADVENTIST MEDICAL CENTER

GLENDALE ADVENTIST MEDICAL CENTER is a Acute Care Hospitals. It is in GLENDALE, CA. Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 50239. It does provide emergency services. There are 403 medical professionals and 121 doctor groups affiliated with the hospital. On average at GLENDALE ADVENTIST MEDICAL CENTER, emergency patients were charged $29,263. This is higher than the state average of $26,501. It is also higher than the national average of $25,828.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for GLENDALE ADVENTIST MEDICAL CENTER to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 73 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 6 %
Patients who reported that their nurses "Usually" communicated well 21 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 81 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 3 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 16 %
Patients who reported that their nurses "Always" listened carefully to them 70 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 7 %
Patients who reported that their nurses "Usually" listened carefully to them 23 %
Patients who reported that their nurses "Always" explained things in a way they could understand 69 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 9 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 22 %
Patients who reported that their doctors "Always" communicated well 73 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 7 %
Patients who reported that their doctors "Usually" communicated well 20 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 79 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 6 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 15 %
Patients who reported that their doctors "Always" listened carefully to them 72 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 7 %
Patients who reported that their doctors "Usually" listened carefully to them 21 %
Patients who reported that their doctors "Always" explained things in a way they could understand 69 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 9 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 22 %
Patients who reported that they "Always" received help as soon as they wanted 57 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 14 %
Patients who reported that they "Usually" received help as soon as they wanted 29 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 57 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 13 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 30 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 57 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 16 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 27 %
Patients who reported that staff "Always" explained about medicines before giving it to them 55 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 25 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 20 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 69 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 12 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 19 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 42 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 38 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 20 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 15 %
Patients who reported that YES, they were given information about what to do during their recovery at home 85 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 17 %
Patients who reported that YES, they did discuss whether they would need help after discharge 83 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 13 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 87 %
Patients who "Agree" they understood their care when they left the hospital 47 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 7 %
Patients who "Strongly Agree" they understood their care when they left the hospital 46 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 53 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 8 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 39 %
Patients who "Agree" that they understood their responsiblities in managing their health 48 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 5 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 47 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 40 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 7 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 53 %
Patients who reported that their room and bathroom were "Always" clean 73 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 7 %
Patients who reported that their room and bathroom were "Usually" clean 20 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 52 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 17 %
Patients who reported that the area around their room was "Usually" quiet at night 31 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 10 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 24 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 66 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 7 %
Patients who reported YES, they would definitely recommend the hospital 65 %
Patients who reported YES, they would probably recommend the hospital 28 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of GLENDALE ADVENTIST MEDICAL CENTER, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the GLENDALE ADVENTIST MEDICAL CENTER provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for GLENDALE ADVENTIST MEDICAL CENTER: Not Available

Detailed table for spending and period for patients at GLENDALE ADVENTIST MEDICAL CENTER:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $46
Hospice (1 to 3 days Prior to Index Hospital Admission) $3
Inpatient (1 to 3 days Prior to Index Hospital Admission) $47
Outpatient (1 to 3 days Prior to Index Hospital Admission) $78
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $25
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $9
Carrier (1 to 3 days Prior to Index Hospital Admission) $683
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $12,143
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $22
Carrier (During Index Hospital Admission) $2,195
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $1,191
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $197
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $4,973
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $589
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $4,926
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $101
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $2,034
Total (Complete Episode) $29,263

Infection Rates at GLENDALE ADVENTIST MEDICAL CENTER

These measures show how often patients at GLENDALE ADVENTIST MEDICAL CENTER contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit 0.05 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 0.92 / Better
Central Line Associated Bloodstream Infection: Number of Device Days 6,944.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 7.22 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 2.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards) 0.28 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.07 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 0.72 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 8,891.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 11.34 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 3.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards) 0.26 / Better
SSI - Colon Surgery: Lower Confidence Limit -- / Better
SSI - Colon Surgery: Upper Confidence Limit 0.75 / Better
SSI - Colon Surgery: Number of Procedures 147.00 / Better
SSI - Colon Surgery: Predicted Cases 4.02 / Better
SSI - Colon Surgery: Observed Cases 0.00 / Better
SSI - Colon Surgery 0.00 / Better
SSI - Abdominal Hysterectomy: Lower Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures 95.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases 0.78 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases 0.00 / Not Available
SSI - Abdominal Hysterectomy Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit 0.01 / Better
MRSA Bacteremia: Upper Confidence Limit 0.99 / Better
MRSA Bacteremia: Patient Days 94,660.00 / Better
MRSA Bacteremia: Predicted Cases 4.97 / Better
MRSA Bacteremia: Observed Cases 1.00 / Better
MRSA Bacteremia 0.20 / Better
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.04 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit 0.22 / Better
Clostridium Difficile (C.Diff): Patient Days 90,324.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases 49.47 / Better
Clostridium Difficile (C.Diff): Observed Cases 5.00 / Better
Clostridium Difficile (C.Diff) 0.10 / Better

How GLENDALE ADVENTIST MEDICAL CENTER Compares to Other Similar Facilities

This is how GLENDALE ADVENTIST MEDICAL CENTER compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in GLENDALE, CA

Worst Hospitals in GLENDALE, CA

Percentages of Complications and Deaths at GLENDALE ADVENTIST MEDICAL CENTER

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients 3.4% SAME
Death rate for heart attack patients 10.6% SAME
Death rate for CABG surgery patients 2.2% SAME
Death rate for COPD patients 7.3% SAME
Death rate for heart failure patients 8.9% Better
Death rate for pneumonia patients 13.6% Better
Death rate for stroke patients 11.4% SAME
Pressure ulcer rate 0.16% SAME
Death rate among surgical inpatients with serious treatable complications 194.63% SAME
Iatrogenic pneumothorax rate 0.17% SAME
In-hospital fall with hip fracture rate 0.08% SAME
Postoperative hemorrhage or hematoma rate 1.71% SAME
Postoperative acute kidney injury requiring dialysis rate 1.25% SAME
Postoperative respiratory failure rate 5.4% SAME
Perioperative pulmonary embolism or deep vein thrombosis rate 3.55% SAME
Postoperative sepsis rate 5.63% SAME
Postoperative wound dehiscence rate 1.79% SAME
Abdominopelvic accidental puncture or laceration rate 0.93% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 0.75% SAME

Skilled Nursing Facilities Near GLENDALE ADVENTIST MEDICAL CENTER

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near GLENDALE ADVENTIST MEDICAL CENTER ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
Presbyterian Intercomm Hosp Dp/snf 5:
Kindred Hospital Brea D/p Snf 5:
Whittier Nursing and Wellness Center, Inc 5:
Montecito Heights Healthcare and Wellness Centre, LP 5:
Monterey Park Conv Hosp 5:
Bonnie Brae Skilled Nursing 5:
Providence Little Co of Mary Transitional Care Ctr 5:
Hollenbeck Palms 5:
Torrance Memorial Med Ctr Snf/dp 5:
Artesia Christian Home Inc. 5:
Harvard Creek Post Acute 5:
Chapman Care Center 5:
La Palma Nursing Center 5:
Granada Hills Convalescent 5:
St. Catherine Healthcare 5:
Glendale Adventist Medical Center Dp/snf 5:
Greater El Monte Community Hos 5:
Buena Vista Care Center 5:
Greenfield Care Center of Fullerton, LLC 5:
Osage Healthcare and Wellness Centre 5:
Emanate Health Inter-Community Hospital- D/p Snf 5:
Centinela Skilled Nursing and Wellness Centre West 5:
Coast Care Convalescent Center 5:
Clear View Sanitarium 5:
Marycrest Manor 5:
Solheim Senior Community 5:
Oakpark Healthcare Center 5:
Del Mar Convalescent Hospital 5:
Clear View Convalescent Center 5:
Broadway Healthcare Center 5:
High Valley Lodge 5:
Park Regency Care Center 5:
Lomita Post-Acute Care Center 5:
Grancell Village of The Jewish Homes For The Aging 5:
White Memorial Medical Ctr Dp 5:
Eisenberg Village 5:
Atlantic Memorial Healthcare Center 5:
Park Vista at Morningside 5:
Motion Picture and T.V. Hosp D/p Snf 5:
Lake Balboa Care Center 5:
West Anaheim Medical Center D/p Snf 5:
Beach Creek Post-Acute 5:
Temple City Healthcare 5:
Beacon Healthcare Center 5:
Veterans Home of California - West Los Angeles 5:
Villa Scalabrini Special Care 5:
Sun Mar Nursing Center 5:
Saint Vincent Healthcare 4:
Century Villa, Inc 4:
Gardena Convalescent Center 4:
Alvarado Care Center 4:
Providence St Elizabeth Care Center 4:
Villa Del Rio Gardens 4:
Coventry Court Health Center 4:
Paramount Convalescent Hosp. 4:
Villa Gardens Health Care Unit 4:
Camino Healthcare 4:
Brighton Care Center 4:
Intercommunity Healthcare and Rehabilitation Center 4:
Royal Oaks Manor-Bradbury Oaks 4:
Ararat Convalescent Hospital 4:
Alden Terrace Convalescent Hospital 4:
Pacific Care Nursing Center 4:
Vineland Post Acute 4:
Olympia Convalescent Hospital 4:
Buena Park Nursing Center 4:
Autumn Hills Health Care Center 4:
San Marino Healthcare Center 4:
Casa Bonita Convalescent Hospital 4:
Imperial Healthcare Center 4:
Ararat Post Acute 4:
San Gabriel Valley Medical Ctr D/p Snf 4:
Leisure Court Nursing Center 4:
Leisure Glen Post Acute Care Center 4:
Mission Care Center 4:
Meadowbrook Behavioral Health Center 4:
Alamitos West Health and Rehabilitation 4:
Anaheim Crest Nursing Center 4:
Alhambra Hospital Med Ctr Dp/snf 4:
Pine Grove Healthcare and Wellness Centre, LP 4:
Glendale Healthcare Center 4:
Del Amo Gardens Care Center 4:
El Encanto Healthcare Center 4:
Huntington Healthcare Center 4:
West Haven Healthcare 4:
Guardian Rehabilitation Hospital 4:
Courtyard Care Center 4:
Los Angeles Comm Hospital 4:
Westlake Convalescent Hospital 4:
Brookfield Healthcare Center 4:
Garden View Post Acute Rehabilitation 4:
West Pico Terrace Healthcare and Wellness Centre LP 4:
Burlington Convalescent Hospital 4:
Lotus Care Center 4:
Park Anaheim Healthcare Center 4:
Memorial Hospital of Gardena D/p Snf 4:
Socal Post-Acute Care 4:
Whittier Hospital Medical Ctr D/p Snf 4:
Montrose Healthcare Center 4:
Joyce Eisenberg Keefer Medical Center D/p Snf 4:

Medical Groups Affiliated with GLENDALE ADVENTIST MEDICAL CENTER

There are 403 doctors and 121 medical groups that are affiliated with GLENDALE ADVENTIST MEDICAL CENTER.

Affiliated Doctor Groups


The list of medical professionals associated with GLENDALE ADVENTIST MEDICAL CENTER is very long, so we have added another pages. See a list of medical professionals associated with GLENDALE ADVENTIST MEDICAL CENTER.

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