NORTHRIDGE HOSPITAL MEDICAL CENTER Ratings and Reviews

About NORTHRIDGE HOSPITAL MEDICAL CENTER

NORTHRIDGE HOSPITAL MEDICAL CENTER is a Acute Care Hospitals. It is in NORTHRIDGE, CA. Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 50116. It does provide emergency services. There are 401 medical professionals and 145 doctor groups affiliated with the hospital. On average at NORTHRIDGE HOSPITAL MEDICAL CENTER, emergency patients were charged $32,399. This is higher than the state average of $26,501. It is also higher than the national average of $25,828.

Quick Links to NORTHRIDGE HOSPITAL MEDICAL CENTER Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for NORTHRIDGE HOSPITAL MEDICAL CENTER to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	75 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	5 %
Patients who reported that their nurses "Usually" communicated well	20 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	81 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	3 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	16 %
Patients who reported that their nurses "Always" listened carefully to them	71 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	6 %
Patients who reported that their nurses "Usually" listened carefully to them	23 %
Patients who reported that their nurses "Always" explained things in a way they could understand	73 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	6 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	21 %
Patients who reported that their doctors "Always" communicated well	74 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	7 %
Patients who reported that their doctors "Usually" communicated well	19 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	81 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	5 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	14 %
Patients who reported that their doctors "Always" listened carefully to them	72 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	8 %
Patients who reported that their doctors "Usually" listened carefully to them	20 %
Patients who reported that their doctors "Always" explained things in a way they could understand	69 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	9 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	22 %
Patients who reported that they "Always" received help as soon as they wanted	54 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	13 %
Patients who reported that they "Usually" received help as soon as they wanted	33 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	51 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	14 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	35 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	58 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	12 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	30 %
Patients who reported that staff "Always" explained about medicines before giving it to them	56 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	24 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	20 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	69 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	12 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	19 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	42 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	35 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	23 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	14 %
Patients who reported that YES, they were given information about what to do during their recovery at home	86 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	15 %
Patients who reported that YES, they did discuss whether they would need help after discharge	85 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	12 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	88 %
Patients who "Agree" they understood their care when they left the hospital	45 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	7 %
Patients who "Strongly Agree" they understood their care when they left the hospital	48 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	47 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	9 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	44 %
Patients who "Agree" that they understood their responsiblities in managing their health	47 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	6 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	47 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	39 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	7 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	54 %
Patients who reported that their room and bathroom were "Always" clean	70 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	9 %
Patients who reported that their room and bathroom were "Usually" clean	21 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	43 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	18 %
Patients who reported that the area around their room was "Usually" quiet at night	39 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	10 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	21 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	69 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	8 %
Patients who reported YES, they would definitely recommend the hospital	68 %
Patients who reported YES, they would probably recommend the hospital	24 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of NORTHRIDGE HOSPITAL MEDICAL CENTER, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the NORTHRIDGE HOSPITAL MEDICAL CENTER provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for NORTHRIDGE HOSPITAL MEDICAL CENTER: Not Available

Detailed table for spending and period for patients at NORTHRIDGE HOSPITAL MEDICAL CENTER:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$43
Hospice (1 to 3 days Prior to Index Hospital Admission)	$0
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$36
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$70
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$16
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$10
Carrier (1 to 3 days Prior to Index Hospital Admission)	$836
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$12,918
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$39
Carrier (During Index Hospital Admission)	$2,599
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$1,053
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$228
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$5,122
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$880
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$5,888
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$115
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$2,546
Total (Complete Episode)	$32,399

Infection Rates at NORTHRIDGE HOSPITAL MEDICAL CENTER

These measures show how often patients at NORTHRIDGE HOSPITAL MEDICAL CENTER contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.02 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	1.65 / Same
Central Line Associated Bloodstream Infection: Number of Device Days	2,881.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	2.99 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	1.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards)	0.34 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.10 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	1.94 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	2,706.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	3.41 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	2.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.59 / Same
SSI - Colon Surgery: Lower Confidence Limit	0.02 / Same
SSI - Colon Surgery: Upper Confidence Limit	2.01 / Same
SSI - Colon Surgery: Number of Procedures	91.00 / Same
SSI - Colon Surgery: Predicted Cases	2.46 / Same
SSI - Colon Surgery: Observed Cases	1.00 / Same
SSI - Colon Surgery	0.41 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures	80.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases	0.66 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases	0.00 / Not Available
SSI - Abdominal Hysterectomy	Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit	0.15 / Same
MRSA Bacteremia: Upper Confidence Limit	1.58 / Same
MRSA Bacteremia: Patient Days	68,513.00 / Same
MRSA Bacteremia: Predicted Cases	5.18 / Same
MRSA Bacteremia: Observed Cases	3.00 / Same
MRSA Bacteremia	0.58 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.07 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit	0.37 / Better
Clostridium Difficile (C.Diff): Patient Days	65,954.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases	33.90 / Better
Clostridium Difficile (C.Diff): Observed Cases	6.00 / Better
Clostridium Difficile (C.Diff)	0.18 / Better

How NORTHRIDGE HOSPITAL MEDICAL CENTER Compares to Other Similar Facilities

This is how NORTHRIDGE HOSPITAL MEDICAL CENTER compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in NORTHRIDGE, CA

Worst Hospitals in NORTHRIDGE, CA

Percentages of Complications and Deaths at NORTHRIDGE HOSPITAL MEDICAL CENTER

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	3.4%	SAME
Death rate for heart attack patients	11.7%	SAME
Death rate for CABG surgery patients	2.2%	SAME
Death rate for COPD patients	8.8%	SAME
Death rate for heart failure patients	8.4%	Better
Death rate for pneumonia patients	14.2%	Better
Death rate for stroke patients	13.2%	SAME
Pressure ulcer rate	0.12%	SAME
Death rate among surgical inpatients with serious treatable complications	141.4%	SAME
Iatrogenic pneumothorax rate	0.2%	SAME
In-hospital fall with hip fracture rate	0.09%	SAME
Postoperative hemorrhage or hematoma rate	1.95%	SAME
Postoperative acute kidney injury requiring dialysis rate	1.42%	SAME
Postoperative respiratory failure rate	11.21%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	2.86%	SAME
Postoperative sepsis rate	6.26%	SAME
Postoperative wound dehiscence rate	1.82%	SAME
Abdominopelvic accidental puncture or laceration rate	1.16%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	0.92%	SAME

Skilled Nursing Facilities Near NORTHRIDGE HOSPITAL MEDICAL CENTER

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near NORTHRIDGE HOSPITAL MEDICAL CENTER ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Clear View Sanitarium	5:
Broadway Healthcare Center	5:
Centinela Skilled Nursing and Wellness Centre West	5:
Monterey Park Conv Hosp	5:
High Valley Lodge	5:
Lake Balboa Care Center	5:
Bonnie Brae Skilled Nursing	5:
Hollenbeck Palms	5:
Granada Hills Convalescent	5:
Osage Healthcare and Wellness Centre	5:
Mary Health of The Sick Convalescent and Nursing Hos	5:
Veterans Home of California - West Los Angeles	5:
Simi Healthcare Center	5:
Glendale Adventist Medical Center Dp/snf	5:
Clear View Convalescent Center	5:
Solheim Senior Community	5:
Marycrest Manor	5:
Motion Picture and T.V. Hosp D/p Snf	5:
Oakview Skilled Nursing	5:
Villa Scalabrini Special Care	5:
Montecito Heights Healthcare and Wellness Centre, LP	5:
Oakpark Healthcare Center	5:
Greenfield Care Center of Fillmore, LLC	5:
White Memorial Medical Ctr Dp	5:
Eisenberg Village	5:
Del Mar Convalescent Hospital	5:
Grancell Village of The Jewish Homes For The Aging	5:
Los Angeles Comm Hospital	4:
Vineland Post Acute	4:
Saint Vincent Healthcare	4:
Brighton Care Center	4:
East Los Angeles Doctors Hosp	4:
Providence St Elizabeth Care Center	4:
Paramount Convalescent Hosp.	4:
Guardian Rehabilitation Hospital	4:
Camino Healthcare	4:
Brookfield Healthcare Center	4:
Ararat Convalescent Hospital	4:
Autumn Hills Health Care Center	4:
Ararat Post Acute	4:
Glendale Healthcare Center	4:
Westlake Convalescent Hospital	4:
Leisure Glen Post Acute Care Center	4:
Villa Gardens Health Care Unit	4:
Century Villa, Inc	4:
Villa Del Rio Gardens	4:
Intercommunity Healthcare and Rehabilitation Center	4:
Alden Terrace Convalescent Hospital	4:
Burlington Convalescent Hospital	4:
Olympia Convalescent Hospital	4:
Magnolia Gardens Convalescent Hospital	4:
Huntington Park Nursing Center	4:
Alhambra Hospital Med Ctr Dp/snf	4:
Lotus Care Center	4:
Panorama Gardens Nursing and Rehabilitation Center	4:
San Gabriel Valley Medical Ctr D/p Snf	4:
West Pico Terrace Healthcare and Wellness Centre LP	4:
Huntington Healthcare Center	4:
Atherton Baptist Home	4:
Joyce Eisenberg Keefer Medical Center D/p Snf	4:
Montrose Healthcare Center	4:
Meadowbrook Behavioral Health Center	4:
Alvarado Care Center	4:
Totally Kids Specialty Healthcare - Sun Valley	4:
Topanga Terrace	4:
Gardena Convalescent Center	4:
Memorial Hospital of Gardena D/p Snf	4:
Valley Village Care Center	3:
Southern California Hosp at Culver City D/p Snf	3:
Good Shepherd Health Care Center of Santa Monica	3:
Berkley Post-Acute	3:
Camellia Gardens Care Center	3:
Downey Community Health Center	3:
Sunset Park Healthcare	3:
Griffith Park Healthcare Center	3:
Ocean Park Healthcare	3:
Sherman Oaks Hospital Snf Dp	3:
Pasadena Park Healthcare and Wellness Center	3:
Sunny Village Care Center	3:
Heritage Manor	3:
Pacific Post Acute	3:
Santa Monica Health Care Center	3:
The Springs Post-Acute	3:
Gem Transitional	3:
Glenhaven Healthcare	3:
College Vista Post-Acute	3:
Rose Villa Health Care Center	3:
Bellflower Post Acute	3:
The Californian Pasadena Healthcare	3:
View Heights Conv Hosp	3:
Sunnyview Care Center	3:
West Valley Subacute and Nursing Center	3:
Mid-Wilshire Health Care Cntr	3:
The Bellefontaine Healthcare Center	3:
Royal Gardens Healthcare	3:
La Paz Geropsychiatric Center	3:
Pih Health Good Samaritan Hospital D/p Snf	3:
Downey Post Acute	3:
Ivy Creek Healthcare and Wellness Centre	3:
Hollywood Premier Healthcare Center	3:

Medical Groups Affiliated with NORTHRIDGE HOSPITAL MEDICAL CENTER

There are 401 doctors and 145 medical groups that are affiliated with NORTHRIDGE HOSPITAL MEDICAL CENTER.

Affiliated Doctor Groups

The list of medical professionals associated with NORTHRIDGE HOSPITAL MEDICAL CENTER is very long, so we have added another pages. See a list of medical professionals associated with NORTHRIDGE HOSPITAL MEDICAL CENTER.