PACIFICA HOSPITAL OF THE VALLEY Ratings and Reviews

  About PACIFICA HOSPITAL OF THE VALLEY

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for PACIFICA HOSPITAL OF THE VALLEY to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	64 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	13 %
Patients who reported that their nurses "Usually" communicated well	23 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	68 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	14 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	18 %
Patients who reported that their nurses "Always" listened carefully to them	59 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	14 %
Patients who reported that their nurses "Usually" listened carefully to them	27 %
Patients who reported that their nurses "Always" explained things in a way they could understand	65 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	12 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	23 %
Patients who reported that their doctors "Always" communicated well	63 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	16 %
Patients who reported that their doctors "Usually" communicated well	21 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	69 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	15 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	16 %
Patients who reported that their doctors "Always" listened carefully to them	61 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	16 %
Patients who reported that their doctors "Usually" listened carefully to them	23 %
Patients who reported that their doctors "Always" explained things in a way they could understand	58 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	16 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	26 %
Patients who reported that they "Always" received help as soon as they wanted	48 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	23 %
Patients who reported that they "Usually" received help as soon as they wanted	29 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	40 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	31 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	29 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	53 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	16 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	31 %
Patients who reported that staff "Always" explained about medicines before giving it to them	48 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	24 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	28 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	59 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	16 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	25 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	37 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	31 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	32 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	29 %
Patients who reported that YES, they were given information about what to do during their recovery at home	71 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	35 %
Patients who reported that YES, they did discuss whether they would need help after discharge	65 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	23 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	77 %
Patients who "Agree" they understood their care when they left the hospital	60 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	17 %
Patients who "Strongly Agree" they understood their care when they left the hospital	23 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	57 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	22 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	21 %
Patients who "Agree" that they understood their responsiblities in managing their health	59 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	17 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	24 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	65 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	12 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	23 %
Patients who reported that their room and bathroom were "Always" clean	68 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	17 %
Patients who reported that their room and bathroom were "Usually" clean	15 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	37 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	29 %
Patients who reported that the area around their room was "Usually" quiet at night	34 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	26 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	32 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	42 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	24 %
Patients who reported YES, they would definitely recommend the hospital	38 %
Patients who reported YES, they would probably recommend the hospital	38 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of PACIFICA HOSPITAL OF THE VALLEY, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the PACIFICA HOSPITAL OF THE VALLEY provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for PACIFICA HOSPITAL OF THE VALLEY: Not Available

Detailed table for spending and period for patients at PACIFICA HOSPITAL OF THE VALLEY:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$5
Hospice (1 to 3 days Prior to Index Hospital Admission)	$2
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$44
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$138
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$0
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$1
Carrier (1 to 3 days Prior to Index Hospital Admission)	$594
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$7,807
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$22
Carrier (During Index Hospital Admission)	$949
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$435
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$154
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$4,612
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$742
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$4,166
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$38
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,677
Total (Complete Episode)	$21,387

Infection Rates at PACIFICA HOSPITAL OF THE VALLEY

These measures show how often patients at PACIFICA HOSPITAL OF THE VALLEY contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.29 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	5.74 / Same
Central Line Associated Bloodstream Infection: Number of Device Days	1,697.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	1.15 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	2.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards)	1.74 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.50 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	5.32 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	2,280.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	1.53 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	3.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards)	1.96 / Same
SSI - Colon Surgery: Lower Confidence Limit	Not Available / Not Available
SSI - Colon Surgery: Upper Confidence Limit	Not Available / Not Available
SSI - Colon Surgery: Number of Procedures	4.00 / Not Available
SSI - Colon Surgery: Predicted Cases	0.11 / Not Available
SSI - Colon Surgery: Observed Cases	0.00 / Not Available
SSI - Colon Surgery	Not Available / Not Available
SSI - Abdominal Hysterectomy: Lower Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures	15.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases	0.12 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases	0.00 / Not Available
SSI - Abdominal Hysterectomy	Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit	Not Available / Not Available
MRSA Bacteremia: Upper Confidence Limit	Not Available / Not Available
MRSA Bacteremia: Patient Days	11,300.00 / Not Available
MRSA Bacteremia: Predicted Cases	0.39 / Not Available
MRSA Bacteremia: Observed Cases	1.00 / Not Available
MRSA Bacteremia	Not Available / Not Available
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.10 / Same
Clostridium Difficile (C.Diff): Upper Confidence Limit	2.02 / Same
Clostridium Difficile (C.Diff): Patient Days	11,300.00 / Same
Clostridium Difficile (C.Diff): Predicted Cases	3.28 / Same
Clostridium Difficile (C.Diff): Observed Cases	2.00 / Same
Clostridium Difficile (C.Diff)	0.61 / Same

How PACIFICA HOSPITAL OF THE VALLEY Compares to Other Similar Facilities

This is how PACIFICA HOSPITAL OF THE VALLEY compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in SUN VALLEY, CA

Worst Hospitals in SUN VALLEY, CA

Percentages of Complications and Deaths at PACIFICA HOSPITAL OF THE VALLEY

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	NA	Not Enough Data
Death rate for heart attack patients	NA	Not Enough Data
Death rate for CABG surgery patients	NA	Not Enough Data
Death rate for COPD patients	NA	Not Enough Data
Death rate for heart failure patients	NA	Not Enough Data
Death rate for pneumonia patients	NA	Not Enough Data
Death rate for stroke patients	NA	Not Enough Data
Pressure ulcer rate	0.45%	SAME
Death rate among surgical inpatients with serious treatable complications	NA	Not Enough Data
Iatrogenic pneumothorax rate	0.24%	SAME
In-hospital fall with hip fracture rate	0.09%	SAME
Postoperative hemorrhage or hematoma rate	2.5%	SAME
Postoperative acute kidney injury requiring dialysis rate	NA	Not Enough Data
Postoperative respiratory failure rate	NA	Not Enough Data
Perioperative pulmonary embolism or deep vein thrombosis rate	3.53%	SAME
Postoperative sepsis rate	NA	Not Enough Data
Postoperative wound dehiscence rate	NA	Not Enough Data
Abdominopelvic accidental puncture or laceration rate	1.47%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	0.97%	SAME

Skilled Nursing Facilities Near PACIFICA HOSPITAL OF THE VALLEY

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near PACIFICA HOSPITAL OF THE VALLEY ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Osage Healthcare and Wellness Centre	5:
Grancell Village of The Jewish Homes For The Aging	5:
Presbyterian Intercomm Hosp Dp/snf	5:
Beacon Healthcare Center	5:
White Memorial Medical Ctr Dp	5:
Simi Healthcare Center	5:
Coast Care Convalescent Center	5:
Granada Hills Convalescent	5:
Del Mar Convalescent Hospital	5:
Monterey Park Conv Hosp	5:
Marycrest Manor	5:
Bonnie Brae Skilled Nursing	5:
Whittier Nursing and Wellness Center, Inc	5:
Clear View Sanitarium	5:
Greater El Monte Community Hos	5:
Veterans Home of California - West Los Angeles	5:
Motion Picture and T.V. Hosp D/p Snf	5:
Oakpark Healthcare Center	5:
Temple City Healthcare	5:
Eisenberg Village	5:
Park Regency Care Center	5:
Glendale Adventist Medical Center Dp/snf	5:
Villa Scalabrini Special Care	5:
Solheim Senior Community	5:
Montecito Heights Healthcare and Wellness Centre, LP	5:
Broadway Healthcare Center	5:
Hollenbeck Palms	5:
Lake Balboa Care Center	5:
High Valley Lodge	5:
Centinela Skilled Nursing and Wellness Centre West	5:
Clear View Convalescent Center	5:
Burlington Convalescent Hospital	4:
Alhambra Hospital Med Ctr Dp/snf	4:
Pine Grove Healthcare and Wellness Centre, LP	4:
Mission Care Center	4:
San Marino Healthcare Center	4:
West Pico Terrace Healthcare and Wellness Centre LP	4:
Meadowbrook Behavioral Health Center	4:
San Gabriel Valley Medical Ctr D/p Snf	4:
El Encanto Healthcare Center	4:
Leisure Glen Post Acute Care Center	4:
Intercommunity Healthcare and Rehabilitation Center	4:
Whittier Hospital Medical Ctr D/p Snf	4:
Saint Vincent Healthcare	4:
East Los Angeles Doctors Hosp	4:
Panorama Gardens Nursing and Rehabilitation Center	4:
Gardena Convalescent Center	4:
Brookfield Healthcare Center	4:
Alvarado Care Center	4:
Topanga Terrace	4:
Olympia Convalescent Hospital	4:
Joyce Eisenberg Keefer Medical Center D/p Snf	4:
Huntington Healthcare Center	4:
Montrose Healthcare Center	4:
Atherton Baptist Home	4:
Guardian Rehabilitation Hospital	4:
Westlake Convalescent Hospital	4:
Imperial Healthcare Center	4:
El Rancho Vista Health Care Center	4:
Brighton Care Center	4:
Providence St Elizabeth Care Center	4:
Villa Gardens Health Care Unit	4:
Totally Kids Specialty Healthcare - Sun Valley	4:
Century Villa, Inc	4:
Vineland Post Acute	4:
Autumn Hills Health Care Center	4:
Garden View Post Acute Rehabilitation	4:
Villa Del Rio Gardens	4:
Ararat Post Acute	4:
Los Angeles Comm Hospital	4:
Ararat Convalescent Hospital	4:
Paramount Convalescent Hosp.	4:
Memorial Hospital of Gardena D/p Snf	4:
Magnolia Gardens Convalescent Hospital	4:
Socal Post-Acute Care	4:
Alden Terrace Convalescent Hospital	4:
Huntington Park Nursing Center	4:
Royal Oaks Manor-Bradbury Oaks	4:
Glendale Healthcare Center	4:
Camino Healthcare	4:
Lotus Care Center	4:
The Springs Post-Acute	3:
Arcadia Care Center	3:
Highland Park Skilled Nursing and Wellness Center	3:
Pih Health Good Samaritan Hospital D/p Snf	3:
Baldwin Gardens Nursing Center	3:
Bonita Hills Post Acute	3:
Mayflower Care Center	3:
Alcott Rehabilitation Hospital	3:
Ivy Creek Healthcare and Wellness Centre	3:
Downey Community Health Center	3:
Grand Park Convalescent Hospital	3:
Whittier Hills Health Care Ctr	3:
The Gardens of El Monte	3:
Southern California Hosp at Culver City D/p Snf	3:
Palazzo Post Acute	3:
Good Shepherd Health Care Center of Santa Monica	3:
Hollywood Premier Healthcare Center	3:
Sunset Park Healthcare	3:
Downey Post Acute	3:

Medical Groups Affiliated with PACIFICA HOSPITAL OF THE VALLEY

There are 19 doctors and 10 medical groups that are affiliated with PACIFICA HOSPITAL OF THE VALLEY.

Affiliated Doctor Groups

• CAN EMERGENCY PHYSICIANS MEDICAL GROUP INC
• KIDNEY CONSULTANTS MEDICAL GROUP INC
• INTERNATIONAL CENTER FOR MINIMALLY INVASIVE FOOT SURGERY
• SERRA COMMUNITY MEDICAL CLINIC INC
• MEHBOOB MAKHANI MD A PROFESSIONAL CORPORATION
• PROVIDENCE MEDICAL FOUNDATION
• SLR MEDCO GROUP INC
• FRIZZY OAKS MEDICAL GROUP INC
• KC TAN, M.D. MEDICAL CORPORATION
• ARASH ALBORZI MD INC

Affiliated Doctors

• ASSIBI ABUDU ( EMERGENCY MEDICINE - CAN EMERGENCY PHYSICIANS MEDICAL GROUP INC )
• AMMAR ALNASER ( NEPHROLOGY - KIDNEY CONSULTANTS MEDICAL GROUP INC )
• POUYA BENYAMINI ( GENERAL SURGERY )
• CHARLES CHENG ( EMERGENCY MEDICINE - CAN EMERGENCY PHYSICIANS MEDICAL GROUP INC )
• ROBIN CHORN ( ANESTHESIOLOGY - INTERNATIONAL CENTER FOR MINIMALLY INVASIVE FOOT SURGERY )
• PASCAL DABEL ( NEPHROLOGY - KIDNEY CONSULTANTS MEDICAL GROUP INC )
• GANESH DEVENDRA ( UROLOGY - SERRA COMMUNITY MEDICAL CLINIC INC )
• BOSE FOSTER ( NURSE PRACTITIONER - MEHBOOB MAKHANI MD A PROFESSIONAL CORPORATION )
• BILLY HOUR ( NEPHROLOGY - PROVIDENCE MEDICAL FOUNDATION )
• CLIFFORD IRIELE ( PSYCHIATRY )
• VINAYA KEESARA ( CARDIOVASCULAR DISEASE (CARDIOLOGY) - SERRA COMMUNITY MEDICAL CLINIC INC )
• FAROUGH KERENDI ( GENERAL PRACTICE )
• MEHBOOB MAKHANI ( PSYCHIATRY - MEHBOOB MAKHANI MD A PROFESSIONAL CORPORATION )
• EDMOND MELIKTERMINAS ( INTERNAL MEDICINE )
• ESMAIL NADJMABADI ( INTERNAL MEDICINE - FRIZZY OAKS MEDICAL GROUP INC )
• KINGSLEY OFOEGBU ( INTERNAL MEDICINE )
• ALBINO ONG ( DIAGNOSTIC RADIOLOGY - SERRA COMMUNITY MEDICAL CLINIC INC )
• SURESH RAO ( INTERNAL MEDICINE )
• ROYA ZAINALI ( NURSE PRACTITIONER - ARASH ALBORZI MD INC )