CONTACT INFORMATION REVIEWS & MORE DATA

HENRY MAYO NEWHALL HOSPITAL Ratings and Reviews

  • Date Updated:  July 31, 2024
  • Address:  23845 MCBEAN PKWY, VALENCIA, CA 91355
  • Phone:  (661) 253-8000
  • Type:  Acute Care Hospitals
  • Ownership:  Voluntary non-profit - Private
  • Overall Rating:  
  • Perc. Patients Recommending:   68%

  About HENRY MAYO NEWHALL HOSPITAL

HENRY MAYO NEWHALL HOSPITAL is a Acute Care Hospitals. It is in VALENCIA, CA. Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 50624. It DOES NOT provide emergency services. There are 370 medical professionals and 121 doctor groups affiliated with the hospital. On average at HENRY MAYO NEWHALL HOSPITAL, emergency patients were charged $25,775. This is lower than the state average of $26,501. It is also lower than the national average of $25,828.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for HENRY MAYO NEWHALL HOSPITAL to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 75 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 5 %
Patients who reported that their nurses "Usually" communicated well 20 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 83 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 3 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 14 %
Patients who reported that their nurses "Always" listened carefully to them 72 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 6 %
Patients who reported that their nurses "Usually" listened carefully to them 22 %
Patients who reported that their nurses "Always" explained things in a way they could understand 69 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 7 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 24 %
Patients who reported that their doctors "Always" communicated well 74 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 7 %
Patients who reported that their doctors "Usually" communicated well 19 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 82 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 4 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 14 %
Patients who reported that their doctors "Always" listened carefully to them 73 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 7 %
Patients who reported that their doctors "Usually" listened carefully to them 20 %
Patients who reported that their doctors "Always" explained things in a way they could understand 68 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 9 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 23 %
Patients who reported that they "Always" received help as soon as they wanted 57 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 14 %
Patients who reported that they "Usually" received help as soon as they wanted 29 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 54 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 14 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 32 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 59 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 14 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 27 %
Patients who reported that staff "Always" explained about medicines before giving it to them 60 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 23 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 17 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 73 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 12 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 15 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 46 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 33 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 21 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 15 %
Patients who reported that YES, they were given information about what to do during their recovery at home 85 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 18 %
Patients who reported that YES, they did discuss whether they would need help after discharge 82 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 12 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 88 %
Patients who "Agree" they understood their care when they left the hospital 43 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 9 %
Patients who "Strongly Agree" they understood their care when they left the hospital 48 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 48 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 11 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 41 %
Patients who "Agree" that they understood their responsiblities in managing their health 46 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 9 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 45 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 35 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 8 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 57 %
Patients who reported that their room and bathroom were "Always" clean 69 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 11 %
Patients who reported that their room and bathroom were "Usually" clean 20 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 46 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 18 %
Patients who reported that the area around their room was "Usually" quiet at night 36 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 10 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 22 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 68 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 7 %
Patients who reported YES, they would definitely recommend the hospital 68 %
Patients who reported YES, they would probably recommend the hospital 25 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of HENRY MAYO NEWHALL HOSPITAL, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the HENRY MAYO NEWHALL HOSPITAL provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for HENRY MAYO NEWHALL HOSPITAL: Not Available

Detailed table for spending and period for patients at HENRY MAYO NEWHALL HOSPITAL:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $32
Hospice (1 to 3 days Prior to Index Hospital Admission) $0
Inpatient (1 to 3 days Prior to Index Hospital Admission) $14
Outpatient (1 to 3 days Prior to Index Hospital Admission) $39
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $7
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $16
Carrier (1 to 3 days Prior to Index Hospital Admission) $814
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $10,916
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $27
Carrier (During Index Hospital Admission) $2,049
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $925
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $240
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $4,632
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $879
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $3,214
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $138
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $1,833
Total (Complete Episode) $25,775

Infection Rates at HENRY MAYO NEWHALL HOSPITAL

These measures show how often patients at HENRY MAYO NEWHALL HOSPITAL contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit 0.10 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 1.92 / Same
Central Line Associated Bloodstream Infection: Number of Device Days 4,153.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 3.45 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 2.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards) 0.58 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.11 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 1.17 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 8,308.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 6.98 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 3.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards) 0.43 / Same
SSI - Colon Surgery: Lower Confidence Limit 0.12 / Same
SSI - Colon Surgery: Upper Confidence Limit 2.43 / Same
SSI - Colon Surgery: Number of Procedures 98.00 / Same
SSI - Colon Surgery: Predicted Cases 2.72 / Same
SSI - Colon Surgery: Observed Cases 2.00 / Same
SSI - Colon Surgery 0.74 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit 0.05 / Same
SSI - Abdominal Hysterectomy: Upper Confidence Limit 4.58 / Same
SSI - Abdominal Hysterectomy: Number of Procedures 142.00 / Same
SSI - Abdominal Hysterectomy: Predicted Cases 1.08 / Same
SSI - Abdominal Hysterectomy: Observed Cases 1.00 / Same
SSI - Abdominal Hysterectomy 0.93 / Same
MRSA Bacteremia: Lower Confidence Limit 0.70 / Same
MRSA Bacteremia: Upper Confidence Limit 4.25 / Same
MRSA Bacteremia: Patient Days 57,295.00 / Same
MRSA Bacteremia: Predicted Cases 2.61 / Same
MRSA Bacteremia: Observed Cases 5.00 / Same
MRSA Bacteremia 1.92 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.21 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit 0.73 / Better
Clostridium Difficile (C.Diff): Patient Days 53,166.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases 24.35 / Better
Clostridium Difficile (C.Diff): Observed Cases 10.00 / Better
Clostridium Difficile (C.Diff) 0.41 / Better

How HENRY MAYO NEWHALL HOSPITAL Compares to Other Similar Facilities

This is how HENRY MAYO NEWHALL HOSPITAL compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in VALENCIA, CA

Worst Hospitals in VALENCIA, CA

Percentages of Complications and Deaths at HENRY MAYO NEWHALL HOSPITAL

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients NA Not Enough Data
Death rate for heart attack patients 13.4% SAME
Death rate for CABG surgery patients NA Not Enough Data
Death rate for COPD patients 7.1% SAME
Death rate for heart failure patients 11.2% SAME
Death rate for pneumonia patients 16.6% SAME
Death rate for stroke patients 11.3% SAME
Pressure ulcer rate 1.57% Worse
Death rate among surgical inpatients with serious treatable complications 193.7% SAME
Iatrogenic pneumothorax rate 0.22% SAME
In-hospital fall with hip fracture rate 0.09% SAME
Postoperative hemorrhage or hematoma rate 2.11% SAME
Postoperative acute kidney injury requiring dialysis rate 1.53% SAME
Postoperative respiratory failure rate 11.24% SAME
Perioperative pulmonary embolism or deep vein thrombosis rate 3.89% SAME
Postoperative sepsis rate 5.62% SAME
Postoperative wound dehiscence rate 2.35% SAME
Abdominopelvic accidental puncture or laceration rate 0.84% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 1.34% SAME

Skilled Nursing Facilities Near HENRY MAYO NEWHALL HOSPITAL

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near HENRY MAYO NEWHALL HOSPITAL ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
Villa Scalabrini Special Care 5:
Granada Hills Convalescent 5:
Montecito Heights Healthcare and Wellness Centre, LP 5:
Eisenberg Village 5:
Grancell Village of The Jewish Homes For The Aging 5:
Mary Health of The Sick Convalescent and Nursing Hos 5:
Veterans Home of California - West Los Angeles 5:
Greenfield Care Center of Fillmore, LLC 5:
High Valley Lodge 5:
Hollenbeck Palms 5:
Glendale Adventist Medical Center Dp/snf 5:
Bonnie Brae Skilled Nursing 5:
Lake Balboa Care Center 5:
Oakview Skilled Nursing 5:
Monterey Park Conv Hosp 5:
Simi Healthcare Center 5:
White Memorial Medical Ctr Dp 5:
Motion Picture and T.V. Hosp D/p Snf 5:
Solheim Senior Community 5:
Oakpark Healthcare Center 5:
Glendale Healthcare Center 4:
Ararat Post Acute 4:
Ararat Convalescent Hospital 4:
Alta Healthcare Center of Camarillo 4:
West Pico Terrace Healthcare and Wellness Centre LP 4:
Burlington Convalescent Hospital 4:
Vineland Post Acute 4:
Totally Kids Specialty Healthcare - Sun Valley 4:
Providence St Elizabeth Care Center 4:
Alden Terrace Convalescent Hospital 4:
Panorama Gardens Nursing and Rehabilitation Center 4:
Atherton Baptist Home 4:
Magnolia Gardens Convalescent Hospital 4:
Autumn Hills Health Care Center 4:
Villa Gardens Health Care Unit 4:
Alhambra Hospital Med Ctr Dp/snf 4:
Huntington Healthcare Center 4:
Topanga Terrace 4:
Guardian Rehabilitation Hospital 4:
Saint Vincent Healthcare 4:
Alvarado Care Center 4:
Montrose Healthcare Center 4:
Olympia Convalescent Hospital 4:
Brighton Care Center 4:
Joyce Eisenberg Keefer Medical Center D/p Snf 4:
Westlake Convalescent Hospital 4:
Leisure Glen Post Acute Care Center 4:
The Californian Pasadena Healthcare 3:
The Bellefontaine Healthcare Center 3:
Gem Transitional 3:
Pavilion On Pico Healthcare and Wellness Centre, LP 3:
Heritage Manor 3:
Alcott Rehabilitation Hospital 3:
The Grove Post-Acute Care Center 3:
West Valley Subacute and Nursing Center 3:
Berkley Post-Acute 3:
Sunny Village Care Center 3:
Royal Gardens Healthcare 3:
College Vista Post-Acute 3:
Pih Health Good Samaritan Hospital D/p Snf 3:
Sherman Oaks Hospital Snf Dp 3:
Country Manor Healthcare 3:
Griffith Park Healthcare Center 3:
Valley Village Care Center 3:
Camellia Gardens Care Center 3:
Glenhaven Healthcare 3:
Virgil Rehabilitation and Skilled Nursing Center 3:
Sunnyview Care Center 3:
Grand Park Convalescent Hospital 3:
La Crescenta Healthcare Center 3:
The Meadows Post Acute 3:
Palazzo Post Acute 3:
Hollywood Premier Healthcare Center 3:
Thousand Oaks Post Acute, LLC 3:
Mid-Wilshire Health Care Cntr 3:
Canyon Oaks Nursing and Rehabilitation Center 3:
Usc Verdugo Hills Hospital Dp/snf 3:
Montrose Springs Skilled Nursing and Wellness Center 3:
Highland Park Skilled Nursing and Wellness Center 3:
West Hills Health and Rehabilitation Center 3:
Grand Valley Health Care Center 3:
Flower Villa, Inc 3:
Infinity Care of East Los Angeles 2:
Beverly Hills Rehabilitation Centre 2:
California Healthcare and Rehabilitation Center 2:
Kei-Ai Los Angeles Healthcare Center 2:
The Care Center On Hazeltine, LLC 2:
Chestnut Ridge Post Acute LLC 2:
West Valley Post Acute 2:
Broadway Manor Care Center 2:
Sharon Care Center 2:
Royal Palms Post Acute 2:
Valley Vista Nursing and Transitional Care LLC 2:
Encino Hospital Medical Center D/p Snf 2:
Sherman Oaks Health and Rehab 2:
The Rehabilitation Center On Pico 2:
Burbank Healthcare and Rehab 2:
California Post Acute 2:
Garden Crest Rehabilitation Center 2:
Alameda Care Center 2:

Medical Groups Affiliated with HENRY MAYO NEWHALL HOSPITAL

There are 370 doctors and 121 medical groups that are affiliated with HENRY MAYO NEWHALL HOSPITAL.

Affiliated Doctor Groups


The list of medical professionals associated with HENRY MAYO NEWHALL HOSPITAL is very long, so we have added another pages. See a list of medical professionals associated with HENRY MAYO NEWHALL HOSPITAL.

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