KAISER FOUNDATION HOSPITAL - WOODLAND HILLS Ratings and Reviews

  About KAISER FOUNDATION HOSPITAL - WOODLAND HILLS

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for KAISER FOUNDATION HOSPITAL - WOODLAND HILLS to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	77 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	5 %
Patients who reported that their nurses "Usually" communicated well	18 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	85 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	3 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	12 %
Patients who reported that their nurses "Always" listened carefully to them	74 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	6 %
Patients who reported that their nurses "Usually" listened carefully to them	20 %
Patients who reported that their nurses "Always" explained things in a way they could understand	73 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	7 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	20 %
Patients who reported that their doctors "Always" communicated well	80 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	5 %
Patients who reported that their doctors "Usually" communicated well	15 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	88 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	3 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	9 %
Patients who reported that their doctors "Always" listened carefully to them	79 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	6 %
Patients who reported that their doctors "Usually" listened carefully to them	15 %
Patients who reported that their doctors "Always" explained things in a way they could understand	75 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	6 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	19 %
Patients who reported that they "Always" received help as soon as they wanted	60 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	11 %
Patients who reported that they "Usually" received help as soon as they wanted	29 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	58 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	10 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	32 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	61 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	12 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	27 %
Patients who reported that staff "Always" explained about medicines before giving it to them	57 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	24 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	19 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	71 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	11 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	18 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	42 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	38 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	20 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	14 %
Patients who reported that YES, they were given information about what to do during their recovery at home	86 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	17 %
Patients who reported that YES, they did discuss whether they would need help after discharge	83 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	11 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	89 %
Patients who "Agree" they understood their care when they left the hospital	40 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	7 %
Patients who "Strongly Agree" they understood their care when they left the hospital	53 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	46 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	9 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	45 %
Patients who "Agree" that they understood their responsiblities in managing their health	44 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	7 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	49 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	29 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	6 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	65 %
Patients who reported that their room and bathroom were "Always" clean	64 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	12 %
Patients who reported that their room and bathroom were "Usually" clean	24 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	45 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	23 %
Patients who reported that the area around their room was "Usually" quiet at night	32 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	9 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	21 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	70 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	5 %
Patients who reported YES, they would definitely recommend the hospital	70 %
Patients who reported YES, they would probably recommend the hospital	25 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of KAISER FOUNDATION HOSPITAL - WOODLAND HILLS, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the KAISER FOUNDATION HOSPITAL - WOODLAND HILLS provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for KAISER FOUNDATION HOSPITAL - WOODLAND HILLS: Not Available

Detailed table for spending and period for patients at KAISER FOUNDATION HOSPITAL - WOODLAND HILLS:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$31
Hospice (1 to 3 days Prior to Index Hospital Admission)	$0
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$77
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$119
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$8
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$12
Carrier (1 to 3 days Prior to Index Hospital Admission)	$550
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$13,931
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$13
Carrier (During Index Hospital Admission)	$965
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$722
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$69
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$3,539
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$457
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$5,067
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$71
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,508
Total (Complete Episode)	$27,139

Infection Rates at KAISER FOUNDATION HOSPITAL - WOODLAND HILLS

These measures show how often patients at KAISER FOUNDATION HOSPITAL - WOODLAND HILLS contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	1.85 / Worse
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	6.48 / Worse
Central Line Associated Bloodstream Infection: Number of Device Days	2,698.00 / Worse
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	2.75 / Worse
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	10.00 / Worse
Central Line Associated Bloodstream Infection (ICU + select Wards)	3.63 / Worse
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.29 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	1.76 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	5,203.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	6.30 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	5.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.79 / Same
SSI - Colon Surgery: Lower Confidence Limit	-- / Better
SSI - Colon Surgery: Upper Confidence Limit	0.92 / Better
SSI - Colon Surgery: Number of Procedures	135.00 / Better
SSI - Colon Surgery: Predicted Cases	3.25 / Better
SSI - Colon Surgery: Observed Cases	0.00 / Better
SSI - Colon Surgery	0.00 / Better
SSI - Abdominal Hysterectomy: Lower Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures	28.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases	0.20 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases	1.00 / Not Available
SSI - Abdominal Hysterectomy	Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit	0.49 / Same
MRSA Bacteremia: Upper Confidence Limit	3.71 / Same
MRSA Bacteremia: Patient Days	48,241.00 / Same
MRSA Bacteremia: Predicted Cases	2.60 / Same
MRSA Bacteremia: Observed Cases	4.00 / Same
MRSA Bacteremia	1.54 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.19 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit	0.64 / Better
Clostridium Difficile (C.Diff): Patient Days	44,947.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases	29.78 / Better
Clostridium Difficile (C.Diff): Observed Cases	11.00 / Better
Clostridium Difficile (C.Diff)	0.37 / Better

How KAISER FOUNDATION HOSPITAL - WOODLAND HILLS Compares to Other Similar Facilities

This is how KAISER FOUNDATION HOSPITAL - WOODLAND HILLS compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in WOODLAND HILLS, CA

Worst Hospitals in WOODLAND HILLS, CA

Percentages of Complications and Deaths at KAISER FOUNDATION HOSPITAL - WOODLAND HILLS

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	NA	Not Enough Data
Death rate for heart attack patients	NA	Not Enough Data
Death rate for CABG surgery patients	NA	Not Enough Data
Death rate for COPD patients	NA	Not Enough Data
Death rate for heart failure patients	NA	Not Enough Data
Death rate for pneumonia patients	NA	Not Enough Data
Death rate for stroke patients	NA	Not Enough Data
Pressure ulcer rate	0.84%	SAME
Death rate among surgical inpatients with serious treatable complications	NA	Not Enough Data
Iatrogenic pneumothorax rate	0.24%	SAME
In-hospital fall with hip fracture rate	0.09%	SAME
Postoperative hemorrhage or hematoma rate	2.8%	SAME
Postoperative acute kidney injury requiring dialysis rate	NA	Not Enough Data
Postoperative respiratory failure rate	NA	Not Enough Data
Perioperative pulmonary embolism or deep vein thrombosis rate	3.91%	SAME
Postoperative sepsis rate	NA	Not Enough Data
Postoperative wound dehiscence rate	NA	Not Enough Data
Abdominopelvic accidental puncture or laceration rate	1.07%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	1.07%	SAME

Skilled Nursing Facilities Near KAISER FOUNDATION HOSPITAL - WOODLAND HILLS

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near KAISER FOUNDATION HOSPITAL - WOODLAND HILLS ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Centinela Skilled Nursing and Wellness Centre West	5:
Motion Picture and T.V. Hosp D/p Snf	5:
Lake Balboa Care Center	5:
Veterans Home of California - West Los Angeles	5:
Simi Healthcare Center	5:
Villa Scalabrini Special Care	5:
Hollenbeck Palms	5:
Eisenberg Village	5:
Clear View Sanitarium	5:
Grancell Village of The Jewish Homes For The Aging	5:
Osage Healthcare and Wellness Centre	5:
Marycrest Manor	5:
White Memorial Medical Ctr Dp	5:
Oakview Skilled Nursing	5:
Greenfield Care Center of Fillmore, LLC	5:
Bonnie Brae Skilled Nursing	5:
Providence Little Co of Mary Transitional Care Ctr	5:
Oakpark Healthcare Center	5:
Granada Hills Convalescent	5:
Clear View Convalescent Center	5:
High Valley Lodge	5:
Solheim Senior Community	5:
Mary Health of The Sick Convalescent and Nursing Hos	5:
Glendale Adventist Medical Center Dp/snf	5:
Montecito Heights Healthcare and Wellness Centre, LP	5:
Torrance Memorial Med Ctr Snf/dp	5:
Los Angeles Comm Hospital	4:
Alta Healthcare Center of Camarillo	4:
Huntington Healthcare Center	4:
East Los Angeles Doctors Hosp	4:
Guardian Rehabilitation Hospital	4:
Montrose Healthcare Center	4:
Totally Kids Specialty Healthcare - Sun Valley	4:
Topanga Terrace	4:
Vineland Post Acute	4:
Westlake Convalescent Hospital	4:
Ararat Post Acute	4:
Memorial Hospital of Gardena D/p Snf	4:
Joyce Eisenberg Keefer Medical Center D/p Snf	4:
Providence St Elizabeth Care Center	4:
Olympia Convalescent Hospital	4:
Magnolia Gardens Convalescent Hospital	4:
Ararat Convalescent Hospital	4:
Alden Terrace Convalescent Hospital	4:
Alvarado Care Center	4:
Huntington Park Nursing Center	4:
Leisure Glen Post Acute Care Center	4:
Burlington Convalescent Hospital	4:
Glendale Healthcare Center	4:
Lotus Care Center	4:
St. John's Hospital Camarillo D/p Snf	4:
Gardena Convalescent Center	4:
Panorama Gardens Nursing and Rehabilitation Center	4:
West Pico Terrace Healthcare and Wellness Centre LP	4:
Century Villa, Inc	4:
Del Amo Gardens Care Center	4:
Pacific Care Nursing Center	4:
Autumn Hills Health Care Center	4:
Meadowbrook Behavioral Health Center	4:
Camino Healthcare	4:
The Meadows Post Acute	3:
Downey Post Acute	3:
The Earlwood	3:
Southern California Hosp at Culver City D/p Snf	3:
View Heights Conv Hosp	3:
Good Shepherd Health Care Center of Santa Monica	3:
La Crescenta Healthcare Center	3:
Sunset Park Healthcare	3:
Imperial Crest Health Care Center	3:
West Hills Health and Rehabilitation Center	3:
Ocean Park Healthcare	3:
Canyon Oaks Nursing and Rehabilitation Center	3:
Thousand Oaks Post Acute, LLC	3:
Montrose Springs Skilled Nursing and Wellness Center	3:
Hawthorne Healthcare and Wellness Centre, LP	3:
Vermont Healthcare Center	3:
Windsor Convalescent Center of North Long Beach	3:
Usc Verdugo Hills Hospital Dp/snf	3:
Grand Valley Health Care Center	3:
Pacific Post Acute	3:
Berkley Post-Acute	3:
Santa Monica Health Care Center	3:
West Valley Subacute and Nursing Center	3:
Valley Village Care Center	3:
Mid-Wilshire Health Care Cntr	3:
West Gardena Post Acute	3:
Pih Health Good Samaritan Hospital D/p Snf	3:
Beachside Post Acute	3:
Grand Park Convalescent Hospital	3:
Sunnyview Care Center	3:
Virgil Rehabilitation and Skilled Nursing Center	3:
Harbor Post Acute Care Center	3:
Flower Villa, Inc	3:
Pacific Villa, Inc	3:
Alcott Rehabilitation Hospital	3:
Heritage Rehabilitation Center	3:
Griffith Park Healthcare Center	3:
Sherman Oaks Hospital Snf Dp	3:
Glenhaven Healthcare	3:
College Vista Post-Acute	3:

Medical Groups Affiliated with KAISER FOUNDATION HOSPITAL - WOODLAND HILLS

There are 184 doctors and 16 medical groups that are affiliated with KAISER FOUNDATION HOSPITAL - WOODLAND HILLS.

Affiliated Doctor Groups

• SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP
• GALEN INPATIENT PHYSICIANS PC
• SHERMAN OAKS EMERGENCY MEDICAL ASSOCIATES
• FAYETTE PHYSICIAN NETWORK INC
• INPATIENT SPECIALISTS OF CALIFORNIA PC
• PIH HEALTH PHYSICIANS
• RIDGECREST REGIONAL HOSPITAL
• ESPIR MEDICAL GROUP INC
• SUTTER VALLEY MEDICAL FOUNDATION
• I. GROSSMAN M.D., INC.
• CALIFORNIA MANAGED IMAGING MEDICAL GROUP INC
• REGENTS OF THE UNIVERSITY OF CALIFORNIA
• COUNTY OF VENTURA
• RURAL PHYSICIANS GROUP-PANNU PLLC
• LIFE MEDICAL PRACTITIONERS
• CEP AMERICA - CALIFORNIA

The list of medical professionals associated with KAISER FOUNDATION HOSPITAL - WOODLAND HILLS is very long, so we have added another pages. See a list of medical professionals associated with KAISER FOUNDATION HOSPITAL - WOODLAND HILLS.