KAISER FOUNDATION HOSPITAL - PANORAMA CITY

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for KAISER FOUNDATION HOSPITAL - PANORAMA CITY to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	75 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	6 %
Patients who reported that their nurses "Usually" communicated well	19 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	81 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	4 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	15 %
Patients who reported that their nurses "Always" listened carefully to them	71 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	7 %
Patients who reported that their nurses "Usually" listened carefully to them	22 %
Patients who reported that their nurses "Always" explained things in a way they could understand	72 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	7 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	21 %
Patients who reported that their doctors "Always" communicated well	78 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	5 %
Patients who reported that their doctors "Usually" communicated well	17 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	84 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	4 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	12 %
Patients who reported that their doctors "Always" listened carefully to them	77 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	6 %
Patients who reported that their doctors "Usually" listened carefully to them	17 %
Patients who reported that their doctors "Always" explained things in a way they could understand	75 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	6 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	19 %
Patients who reported that they "Always" received help as soon as they wanted	56 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	14 %
Patients who reported that they "Usually" received help as soon as they wanted	30 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	55 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	14 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	31 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	58 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	14 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	28 %
Patients who reported that staff "Always" explained about medicines before giving it to them	61 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	19 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	20 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	72 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	9 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	19 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	50 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	29 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	21 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	16 %
Patients who reported that YES, they were given information about what to do during their recovery at home	84 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	16 %
Patients who reported that YES, they did discuss whether they would need help after discharge	84 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	15 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	85 %
Patients who "Agree" they understood their care when they left the hospital	41 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	7 %
Patients who "Strongly Agree" they understood their care when they left the hospital	52 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	46 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	9 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	45 %
Patients who "Agree" that they understood their responsiblities in managing their health	45 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	6 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	49 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	32 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	6 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	62 %
Patients who reported that their room and bathroom were "Always" clean	74 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	7 %
Patients who reported that their room and bathroom were "Usually" clean	19 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	58 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	12 %
Patients who reported that the area around their room was "Usually" quiet at night	30 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	8 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	21 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	71 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	5 %
Patients who reported YES, they would definitely recommend the hospital	70 %
Patients who reported YES, they would probably recommend the hospital	25 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of KAISER FOUNDATION HOSPITAL - PANORAMA CITY, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the KAISER FOUNDATION HOSPITAL - PANORAMA CITY provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for KAISER FOUNDATION HOSPITAL - PANORAMA CITY: Not Available

Detailed table for spending and period for patients at KAISER FOUNDATION HOSPITAL - PANORAMA CITY:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$24
Hospice (1 to 3 days Prior to Index Hospital Admission)	$0
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$0
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$120
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$28
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$4
Carrier (1 to 3 days Prior to Index Hospital Admission)	$765
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$13,229
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$4
Carrier (During Index Hospital Admission)	$712
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$675
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$640
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$1,812
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$1,462
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$3,687
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$179
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,307
Total (Complete Episode)	$24,649

Infection Rates at KAISER FOUNDATION HOSPITAL - PANORAMA CITY

These measures show how often patients at KAISER FOUNDATION HOSPITAL - PANORAMA CITY contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.25 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	1.91 / Same
Central Line Associated Bloodstream Infection: Number of Device Days	5,004.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	5.06 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	4.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards)	0.79 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.31 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	2.31 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	3,920.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	4.17 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	4.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.96 / Same
SSI - Colon Surgery: Lower Confidence Limit	0.16 / Same
SSI - Colon Surgery: Upper Confidence Limit	1.67 / Same
SSI - Colon Surgery: Number of Procedures	186.00 / Same
SSI - Colon Surgery: Predicted Cases	4.88 / Same
SSI - Colon Surgery: Observed Cases	3.00 / Same
SSI - Colon Surgery	0.62 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures	78.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases	0.67 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases	0.00 / Not Available
SSI - Abdominal Hysterectomy	Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit	-- / Same
MRSA Bacteremia: Upper Confidence Limit	1.71 / Same
MRSA Bacteremia: Patient Days	39,608.00 / Same
MRSA Bacteremia: Predicted Cases	1.75 / Same
MRSA Bacteremia: Observed Cases	0.00 / Same
MRSA Bacteremia	0.00 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.17 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit	0.71 / Better
Clostridium Difficile (C.Diff): Patient Days	32,550.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases	21.43 / Better
Clostridium Difficile (C.Diff): Observed Cases	8.00 / Better
Clostridium Difficile (C.Diff)	0.37 / Better

How KAISER FOUNDATION HOSPITAL - PANORAMA CITY Compares to Other Similar Facilities

This is how KAISER FOUNDATION HOSPITAL - PANORAMA CITY compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in PANORAMA CITY, CA

Worst Hospitals in PANORAMA CITY, CA

Percentages of Complications and Deaths at KAISER FOUNDATION HOSPITAL - PANORAMA CITY

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	NA	Not Enough Data
Death rate for heart attack patients	NA	Not Enough Data
Death rate for CABG surgery patients	NA	Not Enough Data
Death rate for COPD patients	NA	Not Enough Data
Death rate for heart failure patients	NA	Not Enough Data
Death rate for pneumonia patients	NA	Not Enough Data
Death rate for stroke patients	NA	Not Enough Data
Pressure ulcer rate	1.26%	SAME
Death rate among surgical inpatients with serious treatable complications	NA	Not Enough Data
Iatrogenic pneumothorax rate	0.24%	SAME
In-hospital fall with hip fracture rate	0.09%	SAME
Postoperative hemorrhage or hematoma rate	2.8%	SAME
Postoperative acute kidney injury requiring dialysis rate	NA	Not Enough Data
Postoperative respiratory failure rate	NA	Not Enough Data
Perioperative pulmonary embolism or deep vein thrombosis rate	3.43%	SAME
Postoperative sepsis rate	NA	Not Enough Data
Postoperative wound dehiscence rate	1.97%	SAME
Abdominopelvic accidental puncture or laceration rate	1.06%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	1.25%	SAME

Skilled Nursing Facilities Near KAISER FOUNDATION HOSPITAL - PANORAMA CITY

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near KAISER FOUNDATION HOSPITAL - PANORAMA CITY ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Temple City Healthcare	5:
White Memorial Medical Ctr Dp	5:
Oakpark Healthcare Center	5:
Marycrest Manor	5:
Veterans Home of California - West Los Angeles	5:
Totally Kids Specialty Healthcare - Sun Valley	5:
Whittier Nursing and Wellness Center, Inc	5:
Osage Healthcare and Wellness Centre	5:
Monterey Park Conv Hosp	5:
Joyce Eisenberg Keefer Medical Center D/p Snf	5:
Lake Balboa Care Center	5:
Simi Healthcare Center	5:
Alhambra Hospital Med Ctr Dp/snf	5:
San Gabriel Valley Medical Ctr D/p Snf	5:
High Valley Lodge	5:
Presbyterian Intercomm Hosp Dp/snf	5:
Greater El Monte Community Hos	5:
Glendale Healthcare Center	5:
Artesia Christian Home Inc.	5:
Hollenbeck Palms	5:
Clear View Sanitarium	5:
Broadway Healthcare Center	5:
Del Mar Convalescent Hospital	5:
Glendale Adventist Medical Center Dp/snf	5:
Granada Hills Convalescent	5:
Penn Mar Healthcare Center	5:
Grancell Village of The Jewish Homes For The Aging	5:
Montecito Heights Healthcare and Wellness Centre, LP	5:
Centinela Skilled Nursing and Wellness Centre West	5:
Alden Terrace Convalescent Hospital	5:
Bonnie Brae Skilled Nursing	5:
Clear View Convalescent Center	5:
Motion Picture and T.V. Hosp D/p Snf	5:
Solheim Senior Community	5:
Socal Post-Acute Care	4:
San Marino Healthcare Center	4:
Lotus Care Center	4:
El Rancho Vista Health Care Center	4:
Country Manor Healthcare	4:
South Pasadena Care Center	4:
Pine Grove Healthcare and Wellness Centre, LP	4:
College Vista Post-Acute	4:
Baldwin Gardens Nursing Center	4:
Meadowbrook Behavioral Health Center	4:
Heritage Manor	4:
Ivy Creek Healthcare and Wellness Centre	4:
Burlington Convalescent Hospital	4:
Los Angeles Comm Hospital	4:
The Gardens of El Monte	4:
Southern California Hosp at Culver City D/p Snf	4:
Panorama Gardens Nursing and Rehabilitation Center	4:
Paramount Convalescent Hosp.	4:
East Los Angeles Doctors Hosp	4:
Whittier Hospital Medical Ctr D/p Snf	4:
Villa Scalabrini Special Care	4:
Camino Healthcare	4:
Magnolia Gardens Convalescent Hospital	4:
Brookfield Healthcare Center	4:
The Bellefontaine Healthcare Center	4:
Virgil Rehabilitation and Skilled Nursing Center	4:
The Springs Post-Acute	4:
Arcadia Care Center	4:
Atherton Baptist Home	4:
Mid-Wilshire Health Care Cntr	4:
Santa Monica Health Care Center	4:
Guardian Rehabilitation Hospital	4:
Montrose Healthcare Center	4:
Eisenberg Village	4:
Vineland Post Acute	4:
Providence St Elizabeth Care Center	4:
Dreier's Nursing Care Center	4:
Westlake Convalescent Hospital	4:
Saint Vincent Healthcare	4:
Sherman Oaks Hospital Snf Dp	4:
Broadway Manor Care Center	4:
Mission Care Center	4:
Memorial Hospital of Gardena D/p Snf	4:
Autumn Hills Health Care Center	4:
Ararat Convalescent Hospital	4:
Villa Del Rio Gardens	4:
Ararat Post Acute	4:
Rose Villa Health Care Center	4:
Sunset Manor Conv Hosp	4:
Imperial Healthcare Center	4:
Pih Health Good Samaritan Hospital D/p Snf	3:
Huntington Park Nursing Center	3:
Imperial Crest Health Care Center	3:
Grand Park Convalescent Hospital	3:
Marina Pointe Healthcare and Subacute	3:
Leisure Glen Post Acute Care Center	3:
Villa Del Sol Post Acute	3:
Gardena Convalescent Center	3:
Southland	3:
Skyline Healthcare Center - La	3:
Alcott Rehabilitation Hospital	3:
West Pico Terrace Healthcare and Wellness Centre LP	3:
Hawthorne Healthcare and Wellness Centre, LP	3:
Fidelity Health Care	3:
Alhambra Healthcare and Wellness Centre, LP	3:
Alvarado Care Center	3:

Medical Groups Affiliated with KAISER FOUNDATION HOSPITAL - PANORAMA CITY

There are 188 doctors and 10 medical groups that are affiliated with KAISER FOUNDATION HOSPITAL - PANORAMA CITY.

Affiliated Doctor Groups

• SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP
• HMH EMERGENCY MEDICAL GROUP, INC.
• EXER MEDICAL CORPORATION
• SHEN MEDICAL GROUP
• THE REGENTS OF THE UNIVERSITY OF CALIFORNIA
• ALL FOR HEALTH HEALTH FOR ALL INC
• SOUTHLAND EMERGENCY MEDICAL ASSOCIATES INC
• CEDARS-SINAI MEDICAL CENTER PHARMACY 3
• EPIC MEDICAL GROUP,INC
• SYNERGY HEMATOLOGY ONCOLOGY MEDICAL ASSOCIATES INC

The list of medical professionals associated with KAISER FOUNDATION HOSPITAL - PANORAMA CITY is very long, so we have added another pages. See a list of medical professionals associated with KAISER FOUNDATION HOSPITAL - PANORAMA CITY.