VALLEY PRESBYTERIAN HOSPITAL Ratings and Reviews

About VALLEY PRESBYTERIAN HOSPITAL

VALLEY PRESBYTERIAN HOSPITAL is a Acute Care Hospitals. It is in VAN NUYS, CA. Its type of ownership is Voluntary non-profit - Other. The facility's Medicare ID is 50126. It DOES NOT provide emergency services. There are 155 medical professionals and 66 doctor groups affiliated with the hospital. On average at VALLEY PRESBYTERIAN HOSPITAL, emergency patients were charged $30,459. This is higher than the state average of $26,501. It is also higher than the national average of $25,828.

Quick Links to VALLEY PRESBYTERIAN HOSPITAL Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for VALLEY PRESBYTERIAN HOSPITAL to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	71 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	7 %
Patients who reported that their nurses "Usually" communicated well	22 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	79 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	5 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	16 %
Patients who reported that their nurses "Always" listened carefully to them	68 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	7 %
Patients who reported that their nurses "Usually" listened carefully to them	25 %
Patients who reported that their nurses "Always" explained things in a way they could understand	66 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	9 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	25 %
Patients who reported that their doctors "Always" communicated well	68 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	10 %
Patients who reported that their doctors "Usually" communicated well	22 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	75 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	8 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	17 %
Patients who reported that their doctors "Always" listened carefully to them	67 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	11 %
Patients who reported that their doctors "Usually" listened carefully to them	22 %
Patients who reported that their doctors "Always" explained things in a way they could understand	63 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	13 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	24 %
Patients who reported that they "Always" received help as soon as they wanted	58 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	14 %
Patients who reported that they "Usually" received help as soon as they wanted	28 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	56 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	13 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	31 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	61 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	15 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	24 %
Patients who reported that staff "Always" explained about medicines before giving it to them	57 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	22 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	21 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	72 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	10 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	18 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	42 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	35 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	23 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	16 %
Patients who reported that YES, they were given information about what to do during their recovery at home	84 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	18 %
Patients who reported that YES, they did discuss whether they would need help after discharge	82 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	14 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	86 %
Patients who "Agree" they understood their care when they left the hospital	43 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	10 %
Patients who "Strongly Agree" they understood their care when they left the hospital	47 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	46 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	13 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	41 %
Patients who "Agree" that they understood their responsiblities in managing their health	48 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	8 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	44 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	36 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	9 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	55 %
Patients who reported that their room and bathroom were "Always" clean	68 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	11 %
Patients who reported that their room and bathroom were "Usually" clean	21 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	44 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	17 %
Patients who reported that the area around their room was "Usually" quiet at night	39 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	10 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	23 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	67 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	8 %
Patients who reported YES, they would definitely recommend the hospital	64 %
Patients who reported YES, they would probably recommend the hospital	28 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of VALLEY PRESBYTERIAN HOSPITAL, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the VALLEY PRESBYTERIAN HOSPITAL provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for VALLEY PRESBYTERIAN HOSPITAL: Not Available

Detailed table for spending and period for patients at VALLEY PRESBYTERIAN HOSPITAL:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$29
Hospice (1 to 3 days Prior to Index Hospital Admission)	$4
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$64
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$67
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$20
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$19
Carrier (1 to 3 days Prior to Index Hospital Admission)	$833
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$12,166
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$25
Carrier (During Index Hospital Admission)	$2,518
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$1,009
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$345
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$6,031
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$910
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$4,060
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$166
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$2,195
Total (Complete Episode)	$30,459

Infection Rates at VALLEY PRESBYTERIAN HOSPITAL

These measures show how often patients at VALLEY PRESBYTERIAN HOSPITAL contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.51 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	2.63 / Same
Central Line Associated Bloodstream Infection: Number of Device Days	5,635.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	4.75 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	6.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards)	1.26 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.17 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	1.82 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	5,284.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	4.49 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	3.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.67 / Same
SSI - Colon Surgery: Lower Confidence Limit	0.27 / Same
SSI - Colon Surgery: Upper Confidence Limit	5.40 / Same
SSI - Colon Surgery: Number of Procedures	42.00 / Same
SSI - Colon Surgery: Predicted Cases	1.22 / Same
SSI - Colon Surgery: Observed Cases	2.00 / Same
SSI - Colon Surgery	1.64 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures	29.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases	0.22 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases	0.00 / Not Available
SSI - Abdominal Hysterectomy	Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit	0.06 / Same
MRSA Bacteremia: Upper Confidence Limit	1.22 / Same
MRSA Bacteremia: Patient Days	68,298.00 / Same
MRSA Bacteremia: Predicted Cases	5.43 / Same
MRSA Bacteremia: Observed Cases	2.00 / Same
MRSA Bacteremia	0.37 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.03 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit	0.25 / Better
Clostridium Difficile (C.Diff): Patient Days	63,672.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases	38.49 / Better
Clostridium Difficile (C.Diff): Observed Cases	4.00 / Better
Clostridium Difficile (C.Diff)	0.10 / Better

How VALLEY PRESBYTERIAN HOSPITAL Compares to Other Similar Facilities

This is how VALLEY PRESBYTERIAN HOSPITAL compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in VAN NUYS, CA

Worst Hospitals in VAN NUYS, CA

Percentages of Complications and Deaths at VALLEY PRESBYTERIAN HOSPITAL

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	3.2%	SAME
Death rate for heart attack patients	11.8%	SAME
Death rate for CABG surgery patients	NA	Not Enough Data
Death rate for COPD patients	9.8%	SAME
Death rate for heart failure patients	7.7%	Better
Death rate for pneumonia patients	16%	SAME
Death rate for stroke patients	14.5%	SAME
Pressure ulcer rate	0.37%	SAME
Death rate among surgical inpatients with serious treatable complications	160.71%	SAME
Iatrogenic pneumothorax rate	0.25%	SAME
In-hospital fall with hip fracture rate	0.09%	SAME
Postoperative hemorrhage or hematoma rate	2.45%	SAME
Postoperative acute kidney injury requiring dialysis rate	1.5%	SAME
Postoperative respiratory failure rate	8.73%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	3.51%	SAME
Postoperative sepsis rate	6.41%	SAME
Postoperative wound dehiscence rate	1.96%	SAME
Abdominopelvic accidental puncture or laceration rate	1.29%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	0.98%	SAME

Skilled Nursing Facilities Near VALLEY PRESBYTERIAN HOSPITAL

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near VALLEY PRESBYTERIAN HOSPITAL ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Clear View Convalescent Center	5:
Glendale Adventist Medical Center Dp/snf	5:
Panorama Gardens Nursing and Rehabilitation Center	5:
Ararat Convalescent Hospital	5:
Alhambra Hospital Med Ctr Dp/snf	5:
Greater El Monte Community Hos	5:
Providence Little Co of Mary Transitional Care Ctr	5:
Osage Healthcare and Wellness Centre	5:
Lake Balboa Care Center	5:
Oakview Skilled Nursing	5:
Solheim Senior Community	5:
Bonnie Brae Skilled Nursing	5:
Artesia Christian Home Inc.	5:
Granada Hills Convalescent	5:
Presbyterian Intercomm Hosp Dp/snf	5:
Clear View Sanitarium	5:
Meadowbrook Behavioral Health Center	5:
Veterans Home of California - West Los Angeles	5:
Broadway Healthcare Center	5:
Motion Picture and T.V. Hosp D/p Snf	5:
Centinela Skilled Nursing and Wellness Centre West	5:
Grancell Village of The Jewish Homes For The Aging	5:
Monterey Park Conv Hosp	5:
Temple City Healthcare	5:
Montecito Heights Healthcare and Wellness Centre, LP	5:
Marycrest Manor	5:
Del Mar Convalescent Hospital	5:
White Memorial Medical Ctr Dp	5:
Whittier Nursing and Wellness Center, Inc	5:
Oakpark Healthcare Center	5:
Eisenberg Village	5:
Totally Kids Specialty Healthcare - Sun Valley	5:
Flower Villa, Inc	4:
Burlington Convalescent Hospital	4:
Glendale Healthcare Center	4:
Socal Post-Acute Care	4:
Huntington Park Nursing Center	4:
Lotus Care Center	4:
Magnolia Gardens Convalescent Hospital	4:
El Rancho Vista Health Care Center	4:
The Bellefontaine Healthcare Center	4:
Ivy Creek Healthcare and Wellness Centre	4:
San Gabriel Valley Medical Ctr D/p Snf	4:
Pine Grove Healthcare and Wellness Centre, LP	4:
Los Angeles Comm Hospital	4:
Simi Healthcare Center	4:
Country Manor Healthcare	4:
High Valley Lodge	4:
East Los Angeles Doctors Hosp	4:
Sunset Park Healthcare	4:
Memorial Hospital of Gardena D/p Snf	4:
Topanga Terrace	4:
The Meadows Post Acute	4:
Atherton Baptist Home	4:
Villa Scalabrini Special Care	4:
Montrose Healthcare Center	4:
Joyce Eisenberg Keefer Medical Center D/p Snf	4:
Gardena Convalescent Center	4:
Saint Vincent Healthcare	4:
Brookfield Healthcare Center	4:
Vineland Post Acute	4:
Santa Monica Health Care Center	4:
Sunset Manor Conv Hosp	4:
Villa Gardens Health Care Unit	4:
Westlake Convalescent Hospital	4:
Autumn Hills Health Care Center	4:
Angels Nursing Health Center	4:
San Marino Healthcare Center	4:
Leisure Glen Post Acute Care Center	4:
Paramount Convalescent Hosp.	4:
Providence St Elizabeth Care Center	4:
Mission Care Center	4:
Camino Healthcare	4:
Century Villa, Inc	4:
The Springs Post-Acute	3:
Villa Del Rio Gardens	3:
Pih Health Good Samaritan Hospital D/p Snf	3:
Ararat Post Acute	3:
Bellflower Post Acute	3:
West Pico Terrace Healthcare and Wellness Centre LP	3:
Villa Del Sol Post Acute	3:
Gem Transitional	3:
Intercommunity Healthcare and Rehabilitation Center	3:
The Californian Pasadena Healthcare	3:
Sunnyside Nursing Center	3:
Downey Post Acute	3:
South Pasadena Care Center	3:
View Heights Conv Hosp	3:
Broadway Manor Care Center	3:
Arcadia Care Center	3:
Grand Park Convalescent Hospital	3:
Alcott Rehabilitation Hospital	3:
Olympia Convalescent Hospital	3:
Dept of State Hospitals - Metropolitan Snf	3:
Southland	3:
Mid-Wilshire Health Care Cntr	3:
Hawthorne Healthcare and Wellness Centre, LP	3:
Palazzo Post Acute	3:
La Paz Geropsychiatric Center	3:
Good Shepherd Health Care Center of Santa Monica	3:

Medical Groups Affiliated with VALLEY PRESBYTERIAN HOSPITAL

There are 155 doctors and 66 medical groups that are affiliated with VALLEY PRESBYTERIAN HOSPITAL.

Affiliated Doctor Groups

The list of medical professionals associated with VALLEY PRESBYTERIAN HOSPITAL is very long, so we have added another pages. See a list of medical professionals associated with VALLEY PRESBYTERIAN HOSPITAL.