CONTACT INFORMATION REVIEWS & MORE DATA

VALLEY PRESBYTERIAN HOSPITAL Ratings and Reviews

  • Date Updated:  July 31, 2024
  • Address:  15107 VANOWEN ST, VAN NUYS, CA 91406
  • Phone:  (818) 782-6600
  • Type:  Acute Care Hospitals
  • Ownership:  Voluntary non-profit - Other
  • Overall Rating:  
  • Perc. Patients Recommending:   64%

  About VALLEY PRESBYTERIAN HOSPITAL

VALLEY PRESBYTERIAN HOSPITAL is a Acute Care Hospitals. It is in VAN NUYS, CA. Its type of ownership is Voluntary non-profit - Other. The facility's Medicare ID is 50126. It does provide emergency services. There are 155 medical professionals and 66 doctor groups affiliated with the hospital. On average at VALLEY PRESBYTERIAN HOSPITAL, emergency patients were charged $30,459. This is higher than the state average of $26,501. It is also higher than the national average of $25,828.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for VALLEY PRESBYTERIAN HOSPITAL to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 71 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 7 %
Patients who reported that their nurses "Usually" communicated well 22 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 79 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 5 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 16 %
Patients who reported that their nurses "Always" listened carefully to them 68 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 7 %
Patients who reported that their nurses "Usually" listened carefully to them 25 %
Patients who reported that their nurses "Always" explained things in a way they could understand 66 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 9 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 25 %
Patients who reported that their doctors "Always" communicated well 68 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 10 %
Patients who reported that their doctors "Usually" communicated well 22 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 75 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 8 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 17 %
Patients who reported that their doctors "Always" listened carefully to them 67 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 11 %
Patients who reported that their doctors "Usually" listened carefully to them 22 %
Patients who reported that their doctors "Always" explained things in a way they could understand 63 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 13 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 24 %
Patients who reported that they "Always" received help as soon as they wanted 58 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 14 %
Patients who reported that they "Usually" received help as soon as they wanted 28 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 56 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 13 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 31 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 61 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 15 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 24 %
Patients who reported that staff "Always" explained about medicines before giving it to them 57 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 22 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 21 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 72 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 10 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 18 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 42 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 35 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 23 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 16 %
Patients who reported that YES, they were given information about what to do during their recovery at home 84 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 18 %
Patients who reported that YES, they did discuss whether they would need help after discharge 82 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 14 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 86 %
Patients who "Agree" they understood their care when they left the hospital 43 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 10 %
Patients who "Strongly Agree" they understood their care when they left the hospital 47 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 46 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 13 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 41 %
Patients who "Agree" that they understood their responsiblities in managing their health 48 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 8 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 44 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 36 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 9 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 55 %
Patients who reported that their room and bathroom were "Always" clean 68 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 11 %
Patients who reported that their room and bathroom were "Usually" clean 21 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 44 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 17 %
Patients who reported that the area around their room was "Usually" quiet at night 39 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 10 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 23 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 67 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 8 %
Patients who reported YES, they would definitely recommend the hospital 64 %
Patients who reported YES, they would probably recommend the hospital 28 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of VALLEY PRESBYTERIAN HOSPITAL, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the VALLEY PRESBYTERIAN HOSPITAL provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for VALLEY PRESBYTERIAN HOSPITAL: Not Available

Detailed table for spending and period for patients at VALLEY PRESBYTERIAN HOSPITAL:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $29
Hospice (1 to 3 days Prior to Index Hospital Admission) $4
Inpatient (1 to 3 days Prior to Index Hospital Admission) $64
Outpatient (1 to 3 days Prior to Index Hospital Admission) $67
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $20
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $19
Carrier (1 to 3 days Prior to Index Hospital Admission) $833
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $12,166
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $25
Carrier (During Index Hospital Admission) $2,518
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $1,009
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $345
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $6,031
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $910
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $4,060
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $166
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $2,195
Total (Complete Episode) $30,459

Infection Rates at VALLEY PRESBYTERIAN HOSPITAL

These measures show how often patients at VALLEY PRESBYTERIAN HOSPITAL contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit 0.51 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 2.63 / Same
Central Line Associated Bloodstream Infection: Number of Device Days 5,635.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 4.75 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 6.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards) 1.26 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.17 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 1.82 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 5,284.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 4.49 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 3.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards) 0.67 / Same
SSI - Colon Surgery: Lower Confidence Limit 0.27 / Same
SSI - Colon Surgery: Upper Confidence Limit 5.40 / Same
SSI - Colon Surgery: Number of Procedures 42.00 / Same
SSI - Colon Surgery: Predicted Cases 1.22 / Same
SSI - Colon Surgery: Observed Cases 2.00 / Same
SSI - Colon Surgery 1.64 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures 29.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases 0.22 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases 0.00 / Not Available
SSI - Abdominal Hysterectomy Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit 0.06 / Same
MRSA Bacteremia: Upper Confidence Limit 1.22 / Same
MRSA Bacteremia: Patient Days 68,298.00 / Same
MRSA Bacteremia: Predicted Cases 5.43 / Same
MRSA Bacteremia: Observed Cases 2.00 / Same
MRSA Bacteremia 0.37 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.03 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit 0.25 / Better
Clostridium Difficile (C.Diff): Patient Days 63,672.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases 38.49 / Better
Clostridium Difficile (C.Diff): Observed Cases 4.00 / Better
Clostridium Difficile (C.Diff) 0.10 / Better

How VALLEY PRESBYTERIAN HOSPITAL Compares to Other Similar Facilities

This is how VALLEY PRESBYTERIAN HOSPITAL compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in VAN NUYS, CA

Worst Hospitals in VAN NUYS, CA

Percentages of Complications and Deaths at VALLEY PRESBYTERIAN HOSPITAL

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients 3.2% SAME
Death rate for heart attack patients 11.8% SAME
Death rate for CABG surgery patients NA Not Enough Data
Death rate for COPD patients 9.8% SAME
Death rate for heart failure patients 7.7% Better
Death rate for pneumonia patients 16% SAME
Death rate for stroke patients 14.5% SAME
Pressure ulcer rate 0.37% SAME
Death rate among surgical inpatients with serious treatable complications 160.71% SAME
Iatrogenic pneumothorax rate 0.25% SAME
In-hospital fall with hip fracture rate 0.09% SAME
Postoperative hemorrhage or hematoma rate 2.45% SAME
Postoperative acute kidney injury requiring dialysis rate 1.5% SAME
Postoperative respiratory failure rate 8.73% SAME
Perioperative pulmonary embolism or deep vein thrombosis rate 3.51% SAME
Postoperative sepsis rate 6.41% SAME
Postoperative wound dehiscence rate 1.96% SAME
Abdominopelvic accidental puncture or laceration rate 1.29% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 0.98% SAME

Skilled Nursing Facilities Near VALLEY PRESBYTERIAN HOSPITAL

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near VALLEY PRESBYTERIAN HOSPITAL ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
Montecito Heights Healthcare and Wellness Centre, LP 5:
Centinela Skilled Nursing and Wellness Centre West 5:
Simi Healthcare Center 5:
Lake Balboa Care Center 5:
Hollenbeck Palms 5:
Oakview Skilled Nursing 5:
Osage Healthcare and Wellness Centre 5:
Providence Little Co of Mary Transitional Care Ctr 5:
Monterey Park Conv Hosp 5:
Del Mar Convalescent Hospital 5:
Veterans Home of California - West Los Angeles 5:
Presbyterian Intercomm Hosp Dp/snf 5:
High Valley Lodge 5:
White Memorial Medical Ctr Dp 5:
Granada Hills Convalescent 5:
Artesia Christian Home Inc. 5:
Marycrest Manor 5:
Bonnie Brae Skilled Nursing 5:
Grancell Village of The Jewish Homes For The Aging 5:
Clear View Convalescent Center 5:
Glendale Adventist Medical Center Dp/snf 5:
Eisenberg Village 5:
Greater El Monte Community Hos 5:
Motion Picture and T.V. Hosp D/p Snf 5:
Temple City Healthcare 5:
Clear View Sanitarium 5:
Whittier Nursing and Wellness Center, Inc 5:
Broadway Healthcare Center 5:
Oakpark Healthcare Center 5:
Villa Scalabrini Special Care 5:
Solheim Senior Community 5:
Villa Del Rio Gardens 4:
Glendale Healthcare Center 4:
Intercommunity Healthcare and Rehabilitation Center 4:
Socal Post-Acute Care 4:
Huntington Park Nursing Center 4:
El Rancho Vista Health Care Center 4:
Panorama Gardens Nursing and Rehabilitation Center 4:
San Marino Healthcare Center 4:
Olympia Convalescent Hospital 4:
Leisure Glen Post Acute Care Center 4:
Meadowbrook Behavioral Health Center 4:
San Gabriel Valley Medical Ctr D/p Snf 4:
Los Angeles Comm Hospital 4:
Magnolia Gardens Convalescent Hospital 4:
Pine Grove Healthcare and Wellness Centre, LP 4:
Alden Terrace Convalescent Hospital 4:
Totally Kids Specialty Healthcare - Sun Valley 4:
Memorial Hospital of Gardena D/p Snf 4:
East Los Angeles Doctors Hosp 4:
Mission Care Center 4:
Ararat Post Acute 4:
West Pico Terrace Healthcare and Wellness Centre LP 4:
Alvarado Care Center 4:
Huntington Healthcare Center 4:
Gardena Convalescent Center 4:
Guardian Rehabilitation Hospital 4:
Montrose Healthcare Center 4:
Joyce Eisenberg Keefer Medical Center D/p Snf 4:
Vineland Post Acute 4:
Brookfield Healthcare Center 4:
Brighton Care Center 4:
Atherton Baptist Home 4:
Westlake Convalescent Hospital 4:
Villa Gardens Health Care Unit 4:
Burlington Convalescent Hospital 4:
Lotus Care Center 4:
Providence St Elizabeth Care Center 4:
Autumn Hills Health Care Center 4:
Paramount Convalescent Hosp. 4:
Ararat Convalescent Hospital 4:
Camino Healthcare 4:
Topanga Terrace 4:
Saint Vincent Healthcare 4:
Century Villa, Inc 4:
Alhambra Hospital Med Ctr Dp/snf 4:
The Bellefontaine Healthcare Center 3:
The Californian Pasadena Healthcare 3:
Villa Del Sol Post Acute 3:
West Gardena Post Acute 3:
Glenhaven Healthcare 3:
College Vista Post-Acute 3:
Pavilion On Pico Healthcare and Wellness Centre, LP 3:
Windsor Convalescent Center of North Long Beach 3:
Downey Post Acute 3:
View Heights Conv Hosp 3:
Highland Park Skilled Nursing and Wellness Center 3:
Alcott Rehabilitation Hospital 3:
Gem Transitional 3:
Arcadia Care Center 3:
Flower Villa, Inc 3:
Imperial Crest Health Care Center 3:
Ivy Creek Healthcare and Wellness Centre 3:
Dept of State Hospitals - Metropolitan Snf 3:
San Gabriel Conv Center 3:
Southland 3:
La Paz Geropsychiatric Center 3:
Hawthorne Healthcare and Wellness Centre, LP 3:
Southern California Hosp at Culver City D/p Snf 3:
The Earlwood 3:

Medical Groups Affiliated with VALLEY PRESBYTERIAN HOSPITAL

There are 155 doctors and 66 medical groups that are affiliated with VALLEY PRESBYTERIAN HOSPITAL.

Affiliated Doctor Groups


The list of medical professionals associated with VALLEY PRESBYTERIAN HOSPITAL is very long, so we have added another pages. See a list of medical professionals associated with VALLEY PRESBYTERIAN HOSPITAL.

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