PROVIDENCE SAINT JOSEPH MEDICAL CTR Ratings and Reviews

About PROVIDENCE SAINT JOSEPH MEDICAL CTR

PROVIDENCE SAINT JOSEPH MEDICAL CTR is a Acute Care Hospitals. It is in BURBANK, CA. Its type of ownership is Voluntary non-profit - Church. The facility's Medicare ID is 50235. It does provide emergency services. There are 430 medical professionals and 138 doctor groups affiliated with the hospital. On average at PROVIDENCE SAINT JOSEPH MEDICAL CTR, emergency patients were charged $26,016. This is lower than the state average of $26,501. It is also higher than the national average of $25,828.

Quick Links to PROVIDENCE SAINT JOSEPH MEDICAL CTR Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for PROVIDENCE SAINT JOSEPH MEDICAL CTR to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	77 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	5 %
Patients who reported that their nurses "Usually" communicated well	18 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	84 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	4 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	12 %
Patients who reported that their nurses "Always" listened carefully to them	75 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	6 %
Patients who reported that their nurses "Usually" listened carefully to them	19 %
Patients who reported that their nurses "Always" explained things in a way they could understand	73 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	7 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	20 %
Patients who reported that their doctors "Always" communicated well	76 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	7 %
Patients who reported that their doctors "Usually" communicated well	17 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	83 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	6 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	11 %
Patients who reported that their doctors "Always" listened carefully to them	76 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	7 %
Patients who reported that their doctors "Usually" listened carefully to them	17 %
Patients who reported that their doctors "Always" explained things in a way they could understand	70 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	8 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	22 %
Patients who reported that they "Always" received help as soon as they wanted	56 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	12 %
Patients who reported that they "Usually" received help as soon as they wanted	32 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	53 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	13 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	34 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	60 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	12 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	28 %
Patients who reported that staff "Always" explained about medicines before giving it to them	60 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	23 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	17 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	73 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	12 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	15 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	46 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	34 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	20 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	18 %
Patients who reported that YES, they were given information about what to do during their recovery at home	82 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	21 %
Patients who reported that YES, they did discuss whether they would need help after discharge	79 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	15 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	85 %
Patients who "Agree" they understood their care when they left the hospital	40 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	8 %
Patients who "Strongly Agree" they understood their care when they left the hospital	52 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	43 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	10 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	47 %
Patients who "Agree" that they understood their responsiblities in managing their health	42 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	6 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	52 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	36 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	9 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	55 %
Patients who reported that their room and bathroom were "Always" clean	74 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	8 %
Patients who reported that their room and bathroom were "Usually" clean	18 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	52 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	15 %
Patients who reported that the area around their room was "Usually" quiet at night	33 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	9 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	15 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	76 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	8 %
Patients who reported YES, they would definitely recommend the hospital	76 %
Patients who reported YES, they would probably recommend the hospital	16 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of PROVIDENCE SAINT JOSEPH MEDICAL CTR, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the PROVIDENCE SAINT JOSEPH MEDICAL CTR provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for PROVIDENCE SAINT JOSEPH MEDICAL CTR: Not Available

Detailed table for spending and period for patients at PROVIDENCE SAINT JOSEPH MEDICAL CTR:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$39
Hospice (1 to 3 days Prior to Index Hospital Admission)	$1
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$50
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$50
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$15
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$12
Carrier (1 to 3 days Prior to Index Hospital Admission)	$816
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$10,834
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$16
Carrier (During Index Hospital Admission)	$1,852
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$1,161
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$242
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$3,625
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$742
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$4,727
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$122
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,713
Total (Complete Episode)	$26,016

Infection Rates at PROVIDENCE SAINT JOSEPH MEDICAL CTR

These measures show how often patients at PROVIDENCE SAINT JOSEPH MEDICAL CTR contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.05 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	0.92 / Better
Central Line Associated Bloodstream Infection: Number of Device Days	8,100.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	7.15 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	2.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards)	0.28 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.27 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	1.65 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	7,720.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	6.70 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	5.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.75 / Same
SSI - Colon Surgery: Lower Confidence Limit	-- / Better
SSI - Colon Surgery: Upper Confidence Limit	0.85 / Better
SSI - Colon Surgery: Number of Procedures	141.00 / Better
SSI - Colon Surgery: Predicted Cases	3.51 / Better
SSI - Colon Surgery: Observed Cases	0.00 / Better
SSI - Colon Surgery	0.00 / Better
SSI - Abdominal Hysterectomy: Lower Confidence Limit	-- / Same
SSI - Abdominal Hysterectomy: Upper Confidence Limit	1.57 / Same
SSI - Abdominal Hysterectomy: Number of Procedures	248.00 / Same
SSI - Abdominal Hysterectomy: Predicted Cases	1.91 / Same
SSI - Abdominal Hysterectomy: Observed Cases	0.00 / Same
SSI - Abdominal Hysterectomy	0.00 / Same
MRSA Bacteremia: Lower Confidence Limit	0.01 / Same
MRSA Bacteremia: Upper Confidence Limit	1.24 / Same
MRSA Bacteremia: Patient Days	81,734.00 / Same
MRSA Bacteremia: Predicted Cases	3.97 / Same
MRSA Bacteremia: Observed Cases	1.00 / Same
MRSA Bacteremia	0.25 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.22 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit	0.58 / Better
Clostridium Difficile (C.Diff): Patient Days	74,490.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases	44.12 / Better
Clostridium Difficile (C.Diff): Observed Cases	16.00 / Better
Clostridium Difficile (C.Diff)	0.36 / Better

How PROVIDENCE SAINT JOSEPH MEDICAL CTR Compares to Other Similar Facilities

This is how PROVIDENCE SAINT JOSEPH MEDICAL CTR compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in BURBANK, CA

Worst Hospitals in BURBANK, CA

Percentages of Complications and Deaths at PROVIDENCE SAINT JOSEPH MEDICAL CTR

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	4.1%	SAME
Death rate for heart attack patients	12.6%	SAME
Death rate for CABG surgery patients	3.1%	SAME
Death rate for COPD patients	7.9%	SAME
Death rate for heart failure patients	10.1%	SAME
Death rate for pneumonia patients	14.7%	Better
Death rate for stroke patients	11.5%	SAME
Pressure ulcer rate	0.26%	SAME
Death rate among surgical inpatients with serious treatable complications	158.07%	SAME
Iatrogenic pneumothorax rate	0.18%	SAME
In-hospital fall with hip fracture rate	0.08%	SAME
Postoperative hemorrhage or hematoma rate	2.7%	SAME
Postoperative acute kidney injury requiring dialysis rate	1.32%	SAME
Postoperative respiratory failure rate	11.53%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	3.41%	SAME
Postoperative sepsis rate	5.63%	SAME
Postoperative wound dehiscence rate	1.73%	SAME
Abdominopelvic accidental puncture or laceration rate	1.09%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	0.97%	SAME

Skilled Nursing Facilities Near PROVIDENCE SAINT JOSEPH MEDICAL CTR

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near PROVIDENCE SAINT JOSEPH MEDICAL CTR ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Oakpark Healthcare Center	5:
Glendale Adventist Medical Center Dp/snf	5:
La Palma Nursing Center	5:
Providence Little Co of Mary Transitional Care Ctr	5:
Harvard Creek Post Acute	5:
Temple City Healthcare	5:
Artesia Christian Home Inc.	5:
Buena Vista Care Center	5:
Broadway Healthcare Center	5:
Centinela Skilled Nursing and Wellness Centre West	5:
Whittier Nursing and Wellness Center, Inc	5:
Presbyterian Intercomm Hosp Dp/snf	5:
Osage Healthcare and Wellness Centre	5:
Marycrest Manor	5:
Solheim Senior Community	5:
White Memorial Medical Ctr Dp	5:
Grancell Village of The Jewish Homes For The Aging	5:
Torrance Memorial Med Ctr Snf/dp	5:
Villa Scalabrini Special Care	5:
Park Regency Care Center	5:
Sun Mar Nursing Center	5:
Clear View Convalescent Center	5:
St. Catherine Healthcare	5:
Granada Hills Convalescent	5:
Monterey Park Conv Hosp	5:
Lomita Post-Acute Care Center	5:
Greenfield Care Center of Fullerton, LLC	5:
Greater El Monte Community Hos	5:
Clear View Sanitarium	5:
Hollenbeck Palms	5:
Coast Care Convalescent Center	5:
Simi Healthcare Center	5:
Bonnie Brae Skilled Nursing	5:
Motion Picture and T.V. Hosp D/p Snf	5:
Beacon Healthcare Center	5:
Park Vista at Morningside	5:
Eisenberg Village	5:
West Anaheim Medical Center D/p Snf	5:
Beach Creek Post-Acute	5:
Lake Balboa Care Center	5:
Atlantic Memorial Healthcare Center	5:
Montecito Heights Healthcare and Wellness Centre, LP	5:
High Valley Lodge	5:
Veterans Home of California - West Los Angeles	5:
Del Mar Convalescent Hospital	5:
Joyce Eisenberg Keefer Medical Center D/p Snf	4:
Montrose Healthcare Center	4:
Buena Park Nursing Center	4:
West Pico Terrace Healthcare and Wellness Centre LP	4:
Paramount Convalescent Hosp.	4:
Camino Healthcare	4:
Alden Terrace Convalescent Hospital	4:
Huntington Park Nursing Center	4:
Intercommunity Healthcare and Rehabilitation Center	4:
Lotus Care Center	4:
Vineland Post Acute	4:
Saint Vincent Healthcare	4:
Anaheim Crest Nursing Center	4:
Imperial Healthcare Center	4:
Villa Del Rio Gardens	4:
Villa Gardens Health Care Unit	4:
Century Villa, Inc	4:
Topanga Terrace	4:
Ararat Convalescent Hospital	4:
Royal Oaks Manor-Bradbury Oaks	4:
Del Amo Gardens Care Center	4:
Alvarado Care Center	4:
Olympia Convalescent Hospital	4:
Brighton Care Center	4:
Burlington Convalescent Hospital	4:
Socal Post-Acute Care	4:
Glendale Healthcare Center	4:
Alamitos West Health and Rehabilitation	4:
Leisure Court Nursing Center	4:
Autumn Hills Health Care Center	4:
Coventry Court Health Center	4:
Providence St Elizabeth Care Center	4:
Ararat Post Acute	4:
San Marino Healthcare Center	4:
Park Anaheim Healthcare Center	4:
Whittier Hospital Medical Ctr D/p Snf	4:
El Rancho Vista Health Care Center	4:
Leisure Glen Post Acute Care Center	4:
East Los Angeles Doctors Hosp	4:
Brookfield Healthcare Center	4:
Mission Care Center	4:
Atherton Baptist Home	4:
Alhambra Hospital Med Ctr Dp/snf	4:
El Encanto Healthcare Center	4:
Totally Kids Specialty Healthcare - Sun Valley	4:
Huntington Healthcare Center	4:
San Gabriel Valley Medical Ctr D/p Snf	4:
Los Angeles Comm Hospital	4:
Pacific Care Nursing Center	4:
Guardian Rehabilitation Hospital	4:
Garden View Post Acute Rehabilitation	4:
West Haven Healthcare	4:
Memorial Hospital of Gardena D/p Snf	4:
Panorama Gardens Nursing and Rehabilitation Center	4:
Pine Grove Healthcare and Wellness Centre, LP	4:

Medical Groups Affiliated with PROVIDENCE SAINT JOSEPH MEDICAL CTR

There are 430 doctors and 138 medical groups that are affiliated with PROVIDENCE SAINT JOSEPH MEDICAL CTR.

Affiliated Doctor Groups

The list of medical professionals associated with PROVIDENCE SAINT JOSEPH MEDICAL CTR is very long, so we have added another pages. See a list of medical professionals associated with PROVIDENCE SAINT JOSEPH MEDICAL CTR.