CONTACT INFORMATION REVIEWS & MORE DATA

EMANATE HEALTH INTER-COMMUNITY HOSPITAL Ratings and Reviews

  • Date Updated:  July 31, 2024
  • Address:  210 W SAN BERNARDINO ROAD, COVINA, CA 91723
  • Phone:  (626) 814-2468
  • Type:  Acute Care Hospitals
  • Ownership:  Proprietary
  • Overall Rating:  
  • Perc. Patients Recommending:   62%

  About EMANATE HEALTH INTER-COMMUNITY HOSPITAL

EMANATE HEALTH INTER-COMMUNITY HOSPITAL is a Acute Care Hospitals. It is in COVINA, CA. Its type of ownership is Proprietary. The facility's Medicare ID is 50382. It does provide emergency services. There are 366 medical professionals and 152 doctor groups affiliated with the hospital. On average at EMANATE HEALTH INTER-COMMUNITY HOSPITAL, emergency patients were charged $29,231. This is higher than the state average of $26,501. It is also higher than the national average of $25,828.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for EMANATE HEALTH INTER-COMMUNITY HOSPITAL to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 72 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 7 %
Patients who reported that their nurses "Usually" communicated well 21 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 80 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 5 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 15 %
Patients who reported that their nurses "Always" listened carefully to them 70 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 8 %
Patients who reported that their nurses "Usually" listened carefully to them 22 %
Patients who reported that their nurses "Always" explained things in a way they could understand 68 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 9 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 23 %
Patients who reported that their doctors "Always" communicated well 72 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 8 %
Patients who reported that their doctors "Usually" communicated well 20 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 79 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 5 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 16 %
Patients who reported that their doctors "Always" listened carefully to them 70 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 9 %
Patients who reported that their doctors "Usually" listened carefully to them 21 %
Patients who reported that their doctors "Always" explained things in a way they could understand 67 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 10 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 23 %
Patients who reported that they "Always" received help as soon as they wanted 52 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 17 %
Patients who reported that they "Usually" received help as soon as they wanted 31 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 50 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 16 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 34 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 53 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 19 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 28 %
Patients who reported that staff "Always" explained about medicines before giving it to them 56 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 25 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 19 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 72 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 11 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 17 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 41 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 38 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 21 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 18 %
Patients who reported that YES, they were given information about what to do during their recovery at home 82 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 21 %
Patients who reported that YES, they did discuss whether they would need help after discharge 79 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 14 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 86 %
Patients who "Agree" they understood their care when they left the hospital 46 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 8 %
Patients who "Strongly Agree" they understood their care when they left the hospital 46 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 51 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 10 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 39 %
Patients who "Agree" that they understood their responsiblities in managing their health 47 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 7 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 46 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 38 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 7 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 55 %
Patients who reported that their room and bathroom were "Always" clean 64 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 11 %
Patients who reported that their room and bathroom were "Usually" clean 25 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 44 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 22 %
Patients who reported that the area around their room was "Usually" quiet at night 34 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 12 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 24 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 64 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 8 %
Patients who reported YES, they would definitely recommend the hospital 62 %
Patients who reported YES, they would probably recommend the hospital 30 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of EMANATE HEALTH INTER-COMMUNITY HOSPITAL, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the EMANATE HEALTH INTER-COMMUNITY HOSPITAL provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for EMANATE HEALTH INTER-COMMUNITY HOSPITAL: Not Available

Detailed table for spending and period for patients at EMANATE HEALTH INTER-COMMUNITY HOSPITAL:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $26
Hospice (1 to 3 days Prior to Index Hospital Admission) $0
Inpatient (1 to 3 days Prior to Index Hospital Admission) $51
Outpatient (1 to 3 days Prior to Index Hospital Admission) $85
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $53
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $15
Carrier (1 to 3 days Prior to Index Hospital Admission) $622
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $10,173
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $15
Carrier (During Index Hospital Admission) $1,626
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $893
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $90
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $6,413
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $1,010
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $5,941
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $75
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $2,143
Total (Complete Episode) $29,231

Infection Rates at EMANATE HEALTH INTER-COMMUNITY HOSPITAL

These measures show how often patients at EMANATE HEALTH INTER-COMMUNITY HOSPITAL contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit -- / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 0.20 / Better
Central Line Associated Bloodstream Infection: Number of Device Days 14,709.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 15.01 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 0.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards) 0.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.14 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 0.86 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 10,710.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 12.93 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 5.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards) 0.39 / Better
SSI - Colon Surgery: Lower Confidence Limit -- / Same
SSI - Colon Surgery: Upper Confidence Limit 1.04 / Same
SSI - Colon Surgery: Number of Procedures 101.00 / Same
SSI - Colon Surgery: Predicted Cases 2.89 / Same
SSI - Colon Surgery: Observed Cases 0.00 / Same
SSI - Colon Surgery 0.00 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures 88.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases 0.85 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases 0.00 / Not Available
SSI - Abdominal Hysterectomy Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit 0.01 / Same
MRSA Bacteremia: Upper Confidence Limit 1.07 / Same
MRSA Bacteremia: Patient Days 99,631.00 / Same
MRSA Bacteremia: Predicted Cases 4.61 / Same
MRSA Bacteremia: Observed Cases 1.00 / Same
MRSA Bacteremia 0.22 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.46 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit 0.98 / Better
Clostridium Difficile (C.Diff): Patient Days 88,310.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases 39.36 / Better
Clostridium Difficile (C.Diff): Observed Cases 27.00 / Better
Clostridium Difficile (C.Diff) 0.69 / Better

How EMANATE HEALTH INTER-COMMUNITY HOSPITAL Compares to Other Similar Facilities

This is how EMANATE HEALTH INTER-COMMUNITY HOSPITAL compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in COVINA, CA

Worst Hospitals in COVINA, CA

Percentages of Complications and Deaths at EMANATE HEALTH INTER-COMMUNITY HOSPITAL

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients 3% SAME
Death rate for heart attack patients 15.6% SAME
Death rate for CABG surgery patients 3.2% SAME
Death rate for COPD patients 9.4% SAME
Death rate for heart failure patients 14.5% SAME
Death rate for pneumonia patients 22.9% Worse
Death rate for stroke patients 13.2% SAME
Pressure ulcer rate 0.57% SAME
Death rate among surgical inpatients with serious treatable complications 142.43% SAME
Iatrogenic pneumothorax rate 0.27% SAME
In-hospital fall with hip fracture rate 0.1% SAME
Postoperative hemorrhage or hematoma rate 2.14% SAME
Postoperative acute kidney injury requiring dialysis rate 1.7% SAME
Postoperative respiratory failure rate 11.22% SAME
Perioperative pulmonary embolism or deep vein thrombosis rate 3.45% SAME
Postoperative sepsis rate 7.4% SAME
Postoperative wound dehiscence rate 2.32% SAME
Abdominopelvic accidental puncture or laceration rate 1.45% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 1.16% SAME

Skilled Nursing Facilities Near EMANATE HEALTH INTER-COMMUNITY HOSPITAL

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near EMANATE HEALTH INTER-COMMUNITY HOSPITAL ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
Hollenbeck Palms 5:
Greenfield Care Center of Fullerton, LLC 5:
Greater El Monte Community Hos 5:
Temple City Healthcare 5:
Beach Creek Post-Acute 5:
Upland Rehabilitation and Care Center 5:
Artesia Christian Home Inc. 5:
Chino Valley Health Care Cente 5:
Presbyterian Intercomm Hosp Dp/snf 5:
Beacon Healthcare Center 5:
Park Vista at Morningside 5:
Pacific Haven Subacute and Healthcare Center 5:
Palm Terrace Care Center 5:
Chapman Care Center 5:
Mission Palms Healthcare Center 5:
Trellis Chino 5:
Extended Care Hospital of Westminster 5:
St. Catherine Healthcare 5:
La Palma Nursing Center 5:
Atlantic Memorial Healthcare Center 5:
Harvard Creek Post Acute 5:
Whittier Nursing and Wellness Center, Inc 5:
Coast Care Convalescent Center 5:
West Anaheim Medical Center D/p Snf 5:
Kindred Hospital Brea D/p Snf 5:
Broadway Healthcare Center 5:
Park Regency Care Center 5:
Sun Mar Nursing Center 5:
Glendale Adventist Medical Center Dp/snf 5:
Montclair Manor Care Center 5:
Mount San Antonio Gardens 5:
The Grove Post Acute 5:
Rowntree Gardens 5:
High Valley Lodge 5:
Lomita Post-Acute Care Center 5:
Alta Gardens Care Center 5:
Heritage Park Nursing Center 5:
Villa Mesa Care Center 5:
Town and Country 5:
Montecito Heights Healthcare and Wellness Centre, LP 5:
Riverside Heights Healthcare Center, LLC 5:
Emanate Health Inter-Community Hospital- D/p Snf 5:
Villa Serena Healthcare Center 5:
Clear View Sanitarium 5:
Buena Vista Care Center 5:
Clear View Convalescent Center 5:
White Memorial Medical Ctr Dp 5:
Monterey Park Conv Hosp 5:
Long Beach Post Acute 5:
Bonnie Brae Skilled Nursing 5:
Oakpark Healthcare Center 5:
Solheim Senior Community 5:
Del Mar Convalescent Hospital 5:
Pilgrim Place Health Services Center 4:
Pacific Care Nursing Center 4:
Inland Christian Home 4:
Chapman Global Medical Center D/p Snf 4:
Leisure Court Nursing Center 4:
East Los Angeles Doctors Hosp 4:
Corona Regional Medical Center D/p Snf 4:
San Gabriel Valley Medical Ctr D/p Snf 4:
Buena Park Nursing Center 4:
Imperial Healthcare Center 4:
Pine Grove Healthcare and Wellness Centre, LP 4:
Brookfield Healthcare Center 4:
El Encanto Healthcare Center 4:
Courtyard Care Center 4:
El Rancho Vista Health Care Center 4:
Alamitos West Health and Rehabilitation 4:
Los Angeles Comm Hospital 4:
Alhambra Hospital Med Ctr Dp/snf 4:
Huntington Park Nursing Center 4:
Garden Grove Post Acute 4:
Coventry Court Health Center 4:
Huntington Healthcare Center 4:
Community Extended Care Hospital of Montclair 4:
Memorial Hospital of Gardena D/p Snf 4:
Socal Post-Acute Care 4:
Intercommunity Healthcare and Rehabilitation Center 4:
Foothill Regional Medical Center D/p Snf 4:
Ontario Grove Healthcare and Wellness Centre, LP 4:
Atherton Baptist Home 4:
Mission Care Center 4:
Garden View Post Acute Rehabilitation 4:
Casa Bonita Convalescent Hospital 4:
Gardena Convalescent Center 4:
Whittier Hospital Medical Ctr D/p Snf 4:
Park Anaheim Healthcare Center 4:
West Haven Healthcare 4:
Westlake Convalescent Hospital 4:
Burlington Convalescent Hospital 4:
Mainplace Post Acute 4:
Olympia Convalescent Hospital 4:
Camino Healthcare 4:
Marlora Post Acute Rehab Hosp 4:
Anaheim Crest Nursing Center 4:
Shoreline Healthcare Center 4:
Villa Del Rio Gardens 4:
Leisure Glen Post Acute Care Center 4:
San Marino Healthcare Center 4:

Medical Groups Affiliated with EMANATE HEALTH INTER-COMMUNITY HOSPITAL

There are 366 doctors and 152 medical groups that are affiliated with EMANATE HEALTH INTER-COMMUNITY HOSPITAL.

Affiliated Doctor Groups


The list of medical professionals associated with EMANATE HEALTH INTER-COMMUNITY HOSPITAL is very long, so we have added another pages. See a list of medical professionals associated with EMANATE HEALTH INTER-COMMUNITY HOSPITAL.

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