POMONA VALLEY HOSPITAL MEDICAL CENTER Ratings and Reviews

About POMONA VALLEY HOSPITAL MEDICAL CENTER

POMONA VALLEY HOSPITAL MEDICAL CENTER is a Acute Care Hospitals. It is in POMONA, CA. Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 50231. It does provide emergency services. There are 394 medical professionals and 120 doctor groups affiliated with the hospital. On average at POMONA VALLEY HOSPITAL MEDICAL CENTER, emergency patients were charged $26,104. This is lower than the state average of $26,501. It is also higher than the national average of $25,828.

Quick Links to POMONA VALLEY HOSPITAL MEDICAL CENTER Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for POMONA VALLEY HOSPITAL MEDICAL CENTER to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	76 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	5 %
Patients who reported that their nurses "Usually" communicated well	19 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	84 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	4 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	12 %
Patients who reported that their nurses "Always" listened carefully to them	72 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	6 %
Patients who reported that their nurses "Usually" listened carefully to them	22 %
Patients who reported that their nurses "Always" explained things in a way they could understand	71 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	7 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	22 %
Patients who reported that their doctors "Always" communicated well	72 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	8 %
Patients who reported that their doctors "Usually" communicated well	20 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	80 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	5 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	15 %
Patients who reported that their doctors "Always" listened carefully to them	70 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	8 %
Patients who reported that their doctors "Usually" listened carefully to them	22 %
Patients who reported that their doctors "Always" explained things in a way they could understand	68 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	10 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	22 %
Patients who reported that they "Always" received help as soon as they wanted	57 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	14 %
Patients who reported that they "Usually" received help as soon as they wanted	29 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	55 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	12 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	33 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	58 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	16 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	26 %
Patients who reported that staff "Always" explained about medicines before giving it to them	58 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	22 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	20 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	74 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	10 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	16 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	42 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	34 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	24 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	17 %
Patients who reported that YES, they were given information about what to do during their recovery at home	83 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	20 %
Patients who reported that YES, they did discuss whether they would need help after discharge	80 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	13 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	87 %
Patients who "Agree" they understood their care when they left the hospital	45 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	8 %
Patients who "Strongly Agree" they understood their care when they left the hospital	47 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	49 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	10 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	41 %
Patients who "Agree" that they understood their responsiblities in managing their health	46 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	8 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	46 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	40 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	7 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	53 %
Patients who reported that their room and bathroom were "Always" clean	71 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	8 %
Patients who reported that their room and bathroom were "Usually" clean	21 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	44 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	21 %
Patients who reported that the area around their room was "Usually" quiet at night	35 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	9 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	24 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	67 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	7 %
Patients who reported YES, they would definitely recommend the hospital	67 %
Patients who reported YES, they would probably recommend the hospital	26 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of POMONA VALLEY HOSPITAL MEDICAL CENTER, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the POMONA VALLEY HOSPITAL MEDICAL CENTER provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for POMONA VALLEY HOSPITAL MEDICAL CENTER: Not Available

Detailed table for spending and period for patients at POMONA VALLEY HOSPITAL MEDICAL CENTER:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$25
Hospice (1 to 3 days Prior to Index Hospital Admission)	$4
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$62
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$70
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$47
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$11
Carrier (1 to 3 days Prior to Index Hospital Admission)	$750
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$11,542
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$14
Carrier (During Index Hospital Admission)	$1,707
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$741
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$248
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$3,357
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$955
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$4,956
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$118
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,498
Total (Complete Episode)	$26,104

Infection Rates at POMONA VALLEY HOSPITAL MEDICAL CENTER

These measures show how often patients at POMONA VALLEY HOSPITAL MEDICAL CENTER contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.31 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	1.26 / Same
Central Line Associated Bloodstream Infection: Number of Device Days	9,989.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	12.05 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	8.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards)	0.66 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.32 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	1.14 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	8,568.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	15.69 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	10.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.64 / Same
SSI - Colon Surgery: Lower Confidence Limit	0.64 / Same
SSI - Colon Surgery: Upper Confidence Limit	2.60 / Same
SSI - Colon Surgery: Number of Procedures	194.00 / Same
SSI - Colon Surgery: Predicted Cases	5.85 / Same
SSI - Colon Surgery: Observed Cases	8.00 / Same
SSI - Colon Surgery	1.37 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures	70.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases	0.63 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases	2.00 / Not Available
SSI - Abdominal Hysterectomy	Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit	0.05 / Same
MRSA Bacteremia: Upper Confidence Limit	1.01 / Same
MRSA Bacteremia: Patient Days	103,275.00 / Same
MRSA Bacteremia: Predicted Cases	6.54 / Same
MRSA Bacteremia: Observed Cases	2.00 / Same
MRSA Bacteremia	0.31 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.48 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit	0.87 / Better
Clostridium Difficile (C.Diff): Patient Days	82,884.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases	65.74 / Better
Clostridium Difficile (C.Diff): Observed Cases	43.00 / Better
Clostridium Difficile (C.Diff)	0.65 / Better

How POMONA VALLEY HOSPITAL MEDICAL CENTER Compares to Other Similar Facilities

This is how POMONA VALLEY HOSPITAL MEDICAL CENTER compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in POMONA, CA

Worst Hospitals in POMONA, CA

Percentages of Complications and Deaths at POMONA VALLEY HOSPITAL MEDICAL CENTER

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	3.1%	SAME
Death rate for heart attack patients	11.7%	SAME
Death rate for CABG surgery patients	3.7%	SAME
Death rate for COPD patients	11.6%	SAME
Death rate for heart failure patients	10.3%	SAME
Death rate for pneumonia patients	16.5%	SAME
Death rate for stroke patients	15.4%	SAME
Pressure ulcer rate	0.2%	SAME
Death rate among surgical inpatients with serious treatable complications	163.59%	SAME
Iatrogenic pneumothorax rate	0.23%	SAME
In-hospital fall with hip fracture rate	0.08%	SAME
Postoperative hemorrhage or hematoma rate	1.95%	SAME
Postoperative acute kidney injury requiring dialysis rate	1.44%	SAME
Postoperative respiratory failure rate	5.51%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	3.01%	SAME
Postoperative sepsis rate	4.58%	SAME
Postoperative wound dehiscence rate	1.75%	SAME
Abdominopelvic accidental puncture or laceration rate	1.07%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	0.72%	SAME

Skilled Nursing Facilities Near POMONA VALLEY HOSPITAL MEDICAL CENTER

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near POMONA VALLEY HOSPITAL MEDICAL CENTER ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Villa Mesa Care Center	5:
Mission Palms Healthcare Center	5:
Harvard Creek Post Acute	5:
Villa Health Care Center	5:
La Palma Nursing Center	5:
Rowntree Gardens	5:
Alta Gardens Care Center	5:
Whittier Nursing and Wellness Center, Inc	5:
Kindred Hospital Brea D/p Snf	5:
Emanate Health Inter-Community Hospital- D/p Snf	5:
Pacific Haven Subacute and Healthcare Center	5:
Riverside Behavioral Healthcare Center	5:
Greater El Monte Community Hos	5:
Sun Mar Nursing Center	5:
The Grove Care and Wellness	5:
Monterey Park Conv Hosp	5:
Chapman Care Center	5:
Park Vista at Morningside	5:
Community Convalescent Center of San Bernardino	5:
Park Regency Care Center	5:
Mount San Antonio Gardens	5:
Trellis Chino	5:
Beacon Healthcare Center	5:
Palm Terrace Care Center	5:
Beach Creek Post-Acute	5:
Presbyterian Intercomm Hosp Dp/snf	5:
Chino Valley Health Care Cente	5:
Upland Rehabilitation and Care Center	5:
Heritage Park Nursing Center	5:
Long Beach Post Acute	5:
Artesia Christian Home Inc.	5:
Coast Care Convalescent Center	5:
Montclair Manor Care Center	5:
Broadway Healthcare Center	5:
Extended Care Hospital of Westminster	5:
Del Mar Convalescent Hospital	5:
Valencia Gardens Health Care Center	5:
St. Catherine Healthcare	5:
Town and Country	5:
Greenfield Care Center of Fullerton, LLC	5:
The Grove Post Acute	5:
Buena Vista Care Center	5:
Mission Care Center	5:
Vista Pacifica Center	5:
Villa Serena Healthcare Center	5:
Temple City Healthcare	5:
West Anaheim Medical Center D/p Snf	5:
Riverside Heights Healthcare Center, LLC	5:
Saint Vincent Healthcare	4:
Chapman Global Medical Center D/p Snf	4:
Community Care and Rehabilitation Center	4:
Brighton Care Center	4:
Villa Gardens Health Care Unit	4:
West Haven Healthcare	4:
Pine Grove Healthcare and Wellness Centre, LP	4:
San Marino Healthcare Center	4:
Courtyard Care Center	4:
Alamitos West Health and Rehabilitation	4:
Brookfield Healthcare Center	4:
Paramount Convalescent Hosp.	4:
East Los Angeles Doctors Hosp	4:
Community Hospital of San Bernardino Dp Snf	4:
Royal Oaks Manor-Bradbury Oaks	4:
Garden Grove Post Acute	4:
Intercommunity Healthcare and Rehabilitation Center	4:
Casa Bonita Convalescent Hospital	4:
Pilgrim Place Health Services Center	4:
Inland Christian Home	4:
Park Anaheim Healthcare Center	4:
Imperial Healthcare Center	4:
Garden View Post Acute Rehabilitation	4:
Whittier Hospital Medical Ctr D/p Snf	4:
Alta Vista Healthcare and Wellness Centre	4:
San Gabriel Valley Medical Ctr D/p Snf	4:
El Encanto Healthcare Center	4:
Mainplace Post Acute	4:
Anaheim Crest Nursing Center	4:
Coventry Court Health Center	4:
Alhambra Hospital Med Ctr Dp/snf	4:
Atherton Baptist Home	4:
Ontario Grove Healthcare and Wellness Centre, LP	4:
Buena Park Nursing Center	4:
Citrus Nursing Center	4:
Marlora Post Acute Rehab Hosp	4:
Leisure Court Nursing Center	4:
Socal Post-Acute Care	4:
Shoreline Healthcare Center	4:
Villa Del Rio Gardens	4:
Corona Regional Medical Center D/p Snf	4:
Extended Care Hospital of Riverside	4:
Healthbridge Children's Hospital - Orange D/p Snf	4:
Mission Care Center	4:
Community Extended Care Hospital of Montclair	4:
Rialto Post Acute Center	4:
El Rancho Vista Health Care Center	4:
Foothill Regional Medical Center D/p Snf	4:
The Orchard - Post Acute Care	3:
Bellflower Post Acute	3:
Villa Del Sol Post Acute	3:
Pacific Palms Healthcare	3:

Medical Groups Affiliated with POMONA VALLEY HOSPITAL MEDICAL CENTER

There are 394 doctors and 120 medical groups that are affiliated with POMONA VALLEY HOSPITAL MEDICAL CENTER.

Affiliated Doctor Groups

The list of medical professionals associated with POMONA VALLEY HOSPITAL MEDICAL CENTER is very long, so we have added another pages. See a list of medical professionals associated with POMONA VALLEY HOSPITAL MEDICAL CENTER.