SAN ANTONIO REGIONAL HOSPITAL Ratings and Reviews

About SAN ANTONIO REGIONAL HOSPITAL

SAN ANTONIO REGIONAL HOSPITAL is a Acute Care Hospitals. It is in UPLAND, CA. Its type of ownership is Voluntary non-profit - Other. The facility's Medicare ID is 50099. It does provide emergency services. There are 430 medical professionals and 116 doctor groups affiliated with the hospital. On average at SAN ANTONIO REGIONAL HOSPITAL, emergency patients were charged $26,531. This is higher than the state average of $26,501. It is also higher than the national average of $25,828.

Quick Links to SAN ANTONIO REGIONAL HOSPITAL Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for SAN ANTONIO REGIONAL HOSPITAL to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	72 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	7 %
Patients who reported that their nurses "Usually" communicated well	21 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	79 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	5 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	16 %
Patients who reported that their nurses "Always" listened carefully to them	69 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	8 %
Patients who reported that their nurses "Usually" listened carefully to them	23 %
Patients who reported that their nurses "Always" explained things in a way they could understand	69 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	7 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	24 %
Patients who reported that their doctors "Always" communicated well	72 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	8 %
Patients who reported that their doctors "Usually" communicated well	20 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	79 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	6 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	15 %
Patients who reported that their doctors "Always" listened carefully to them	70 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	8 %
Patients who reported that their doctors "Usually" listened carefully to them	22 %
Patients who reported that their doctors "Always" explained things in a way they could understand	66 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	10 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	24 %
Patients who reported that they "Always" received help as soon as they wanted	55 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	15 %
Patients who reported that they "Usually" received help as soon as they wanted	30 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	52 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	15 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	33 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	56 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	16 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	28 %
Patients who reported that staff "Always" explained about medicines before giving it to them	53 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	25 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	22 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	68 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	13 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	19 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	38 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	36 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	26 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	17 %
Patients who reported that YES, they were given information about what to do during their recovery at home	83 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	21 %
Patients who reported that YES, they did discuss whether they would need help after discharge	79 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	13 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	87 %
Patients who "Agree" they understood their care when they left the hospital	49 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	7 %
Patients who "Strongly Agree" they understood their care when they left the hospital	44 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	51 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	11 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	38 %
Patients who "Agree" that they understood their responsiblities in managing their health	50 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	6 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	44 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	45 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	6 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	49 %
Patients who reported that their room and bathroom were "Always" clean	68 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	12 %
Patients who reported that their room and bathroom were "Usually" clean	20 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	49 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	17 %
Patients who reported that the area around their room was "Usually" quiet at night	34 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	11 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	23 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	66 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	8 %
Patients who reported YES, they would definitely recommend the hospital	67 %
Patients who reported YES, they would probably recommend the hospital	25 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of SAN ANTONIO REGIONAL HOSPITAL, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the SAN ANTONIO REGIONAL HOSPITAL provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for SAN ANTONIO REGIONAL HOSPITAL: Not Available

Detailed table for spending and period for patients at SAN ANTONIO REGIONAL HOSPITAL:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$20
Hospice (1 to 3 days Prior to Index Hospital Admission)	$1
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$49
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$86
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$11
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$24
Carrier (1 to 3 days Prior to Index Hospital Admission)	$698
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$11,130
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$21
Carrier (During Index Hospital Admission)	$1,857
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$730
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$370
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$4,316
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$996
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$4,432
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$167
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,624
Total (Complete Episode)	$26,531

Infection Rates at SAN ANTONIO REGIONAL HOSPITAL

These measures show how often patients at SAN ANTONIO REGIONAL HOSPITAL contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.20 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	1.18 / Same
Central Line Associated Bloodstream Infection: Number of Device Days	11,305.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	9.37 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	5.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards)	0.53 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.38 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	1.55 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	11,372.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	9.82 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	8.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.82 / Same
SSI - Colon Surgery: Lower Confidence Limit	0.59 / Same
SSI - Colon Surgery: Upper Confidence Limit	2.42 / Same
SSI - Colon Surgery: Number of Procedures	238.00 / Same
SSI - Colon Surgery: Predicted Cases	6.27 / Same
SSI - Colon Surgery: Observed Cases	8.00 / Same
SSI - Colon Surgery	1.28 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit	0.38 / Same
SSI - Abdominal Hysterectomy: Upper Confidence Limit	4.08 / Same
SSI - Abdominal Hysterectomy: Number of Procedures	243.00 / Same
SSI - Abdominal Hysterectomy: Predicted Cases	2.00 / Same
SSI - Abdominal Hysterectomy: Observed Cases	3.00 / Same
SSI - Abdominal Hysterectomy	1.50 / Same
MRSA Bacteremia: Lower Confidence Limit	0.07 / Same
MRSA Bacteremia: Upper Confidence Limit	1.42 / Same
MRSA Bacteremia: Patient Days	74,594.00 / Same
MRSA Bacteremia: Predicted Cases	4.64 / Same
MRSA Bacteremia: Observed Cases	2.00 / Same
MRSA Bacteremia	0.43 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.32 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit	0.75 / Better
Clostridium Difficile (C.Diff): Patient Days	69,159.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases	42.37 / Better
Clostridium Difficile (C.Diff): Observed Cases	21.00 / Better
Clostridium Difficile (C.Diff)	0.50 / Better

How SAN ANTONIO REGIONAL HOSPITAL Compares to Other Similar Facilities

This is how SAN ANTONIO REGIONAL HOSPITAL compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in UPLAND, CA

Worst Hospitals in UPLAND, CA

Percentages of Complications and Deaths at SAN ANTONIO REGIONAL HOSPITAL

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	NA	Not Enough Data
Death rate for heart attack patients	10.2%	SAME
Death rate for CABG surgery patients	2.2%	SAME
Death rate for COPD patients	10.9%	SAME
Death rate for heart failure patients	10.3%	SAME
Death rate for pneumonia patients	16.6%	SAME
Death rate for stroke patients	13.5%	SAME
Pressure ulcer rate	0.25%	SAME
Death rate among surgical inpatients with serious treatable complications	183.42%	SAME
Iatrogenic pneumothorax rate	0.3%	SAME
In-hospital fall with hip fracture rate	0.09%	SAME
Postoperative hemorrhage or hematoma rate	2.83%	SAME
Postoperative acute kidney injury requiring dialysis rate	2.13%	SAME
Postoperative respiratory failure rate	15.67%	Worse
Perioperative pulmonary embolism or deep vein thrombosis rate	3.85%	SAME
Postoperative sepsis rate	5.49%	SAME
Postoperative wound dehiscence rate	1.71%	SAME
Abdominopelvic accidental puncture or laceration rate	1%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	1.16%	SAME

Skilled Nursing Facilities Near SAN ANTONIO REGIONAL HOSPITAL

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near SAN ANTONIO REGIONAL HOSPITAL ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
The Grove Care and Wellness	5:
Greenfield Care Center of Fullerton, LLC	5:
The Grove Post Acute	5:
Rowntree Gardens	5:
Emanate Health Inter-Community Hospital- D/p Snf	5:
West Anaheim Medical Center D/p Snf	5:
Totally Kids Rehabilitation Hospital - D/p Snf	5:
Valencia Gardens Health Care Center	5:
Arrowhead Healthcare Center, LLC	5:
Shandin Hills Behavior Therapy Center	5:
Villa Health Care Center	5:
Mission Care Center	5:
Chapman Care Center	5:
La Palma Nursing Center	5:
Buena Vista Care Center	5:
Riverside Heights Healthcare Center, LLC	5:
Redlands Comm Hosp D/p Snf	5:
Sierra Vista	5:
Kindred Hospital Brea D/p Snf	5:
Park Vista at Morningside	5:
Upland Rehabilitation and Care Center	5:
Arrowhead Springs Healthcare	5:
Riverside Behavioral Healthcare Center	5:
Beach Creek Post-Acute	5:
Town and Country	5:
Palm Terrace Care Center	5:
Park Regency Care Center	5:
Villa Mesa Care Center	5:
St. Catherine Healthcare	5:
Community Convalescent Center of San Bernardino	5:
Whittier Nursing and Wellness Center, Inc	5:
Extended Care Hospital of Westminster	5:
Mission Palms Healthcare Center	5:
Temple City Healthcare	5:
Montclair Manor Care Center	5:
Pacific Haven Subacute and Healthcare Center	5:
Harvard Creek Post Acute	5:
Coast Care Convalescent Center	5:
Trellis Chino	5:
Mount San Antonio Gardens	5:
Greater El Monte Community Hos	5:
Beacon Healthcare Center	5:
Alta Gardens Care Center	5:
Heritage Park Nursing Center	5:
Chino Valley Health Care Cente	5:
Presbyterian Intercomm Hosp Dp/snf	5:
Vista Pacifica Center	5:
Hillcrest Nursing Home	5:
Highland Palms Healthcare Center	5:
Sun Mar Nursing Center	5:
Pilgrim Place Health Services Center	4:
Healthbridge Children's Hospital - Orange D/p Snf	4:
Whittier Hospital Medical Ctr D/p Snf	4:
Community Care and Rehabilitation Center	4:
Buena Park Nursing Center	4:
Rialto Post Acute Center	4:
Leisure Court Nursing Center	4:
Chapman Global Medical Center D/p Snf	4:
Socal Post-Acute Care	4:
Corona Regional Medical Center D/p Snf	4:
El Encanto Healthcare Center	4:
Garden View Post Acute Rehabilitation	4:
Alamitos West Health and Rehabilitation	4:
Riverside Village Healthcare Center	4:
Inland Christian Home	4:
Coventry Court Health Center	4:
Royal Oaks Manor-Bradbury Oaks	4:
West Haven Healthcare	4:
Garden Grove Post Acute	4:
Centinela Grand Inc	4:
Community Hospital of San Bernardino Dp Snf	4:
Valley Healthcare Center	4:
Park Anaheim Healthcare Center	4:
San Marino Healthcare Center	4:
Community Extended Care Hospital of Montclair	4:
Citrus Nursing Center	4:
Imperial Healthcare Center	4:
Mainplace Post Acute	4:
Casa Bonita Convalescent Hospital	4:
Anaheim Crest Nursing Center	4:
Alta Vista Healthcare and Wellness Centre	4:
Ontario Grove Healthcare and Wellness Centre, LP	4:
Extended Care Hospital of Riverside	4:
West Covina Medical Center D/p Snf	3:
Whittier Hills Health Care Ctr	3:
Healthcare Center of Orange County	3:
The Orchard - Post Acute Care	3:
Parkview Healthcare Center	3:
Claremont Manor Care Center	3:
Vista Pacifica Convalescent Hospital	3:
Corona Health Care Center	3:
Grand Terrace Health Care Center	3:
West Covina Healthcare Center	3:
Bayshire Yorba Linda Post-Acute	3:
Brookside Healthcare Center	3:
Sierra View Care Center	3:
The Gardens of El Monte	3:
Terrace View Care Center	3:
Linda Valley Care Center	3:
Sunset Manor Conv Hosp	3:

Medical Groups Affiliated with SAN ANTONIO REGIONAL HOSPITAL

There are 430 doctors and 116 medical groups that are affiliated with SAN ANTONIO REGIONAL HOSPITAL.

Affiliated Doctor Groups

The list of medical professionals associated with SAN ANTONIO REGIONAL HOSPITAL is very long, so we have added another pages. See a list of medical professionals associated with SAN ANTONIO REGIONAL HOSPITAL.