UC SAN DIEGO HEALTH HILLCREST - HILLCREST MED CTR Ratings and Reviews

About UC SAN DIEGO HEALTH HILLCREST - HILLCREST MED CTR

UC SAN DIEGO HEALTH HILLCREST - HILLCREST MED CTR is a Acute Care Hospitals. It is in SAN DIEGO, CA. Its type of ownership is Voluntary non-profit - Other. The facility's Medicare ID is 50025. It does provide emergency services. There are 1,756 medical professionals and 160 doctor groups affiliated with the hospital. On average at UC SAN DIEGO HEALTH HILLCREST - HILLCREST MED CTR, emergency patients were charged $30,919. This is higher than the state average of $26,501. It is also higher than the national average of $25,828.

Quick Links to UC SAN DIEGO HEALTH HILLCREST - HILLCREST MED CTR Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for UC SAN DIEGO HEALTH HILLCREST - HILLCREST MED CTR to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	79 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	4 %
Patients who reported that their nurses "Usually" communicated well	17 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	86 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	3 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	11 %
Patients who reported that their nurses "Always" listened carefully to them	76 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	5 %
Patients who reported that their nurses "Usually" listened carefully to them	19 %
Patients who reported that their nurses "Always" explained things in a way they could understand	75 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	6 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	19 %
Patients who reported that their doctors "Always" communicated well	80 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	5 %
Patients who reported that their doctors "Usually" communicated well	15 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	87 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	3 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	10 %
Patients who reported that their doctors "Always" listened carefully to them	78 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	5 %
Patients who reported that their doctors "Usually" listened carefully to them	17 %
Patients who reported that their doctors "Always" explained things in a way they could understand	75 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	6 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	19 %
Patients who reported that they "Always" received help as soon as they wanted	63 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	10 %
Patients who reported that they "Usually" received help as soon as they wanted	27 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	63 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	10 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	27 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	64 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	10 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	26 %
Patients who reported that staff "Always" explained about medicines before giving it to them	61 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	20 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	19 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	74 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	10 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	16 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	47 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	31 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	22 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	11 %
Patients who reported that YES, they were given information about what to do during their recovery at home	89 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	12 %
Patients who reported that YES, they did discuss whether they would need help after discharge	88 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	11 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	89 %
Patients who "Agree" they understood their care when they left the hospital	38 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	6 %
Patients who "Strongly Agree" they understood their care when they left the hospital	56 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	42 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	7 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	51 %
Patients who "Agree" that they understood their responsiblities in managing their health	39 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	5 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	56 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	31 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	6 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	63 %
Patients who reported that their room and bathroom were "Always" clean	67 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	12 %
Patients who reported that their room and bathroom were "Usually" clean	21 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	54 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	14 %
Patients who reported that the area around their room was "Usually" quiet at night	32 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	8 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	16 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	76 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	5 %
Patients who reported YES, they would definitely recommend the hospital	78 %
Patients who reported YES, they would probably recommend the hospital	17 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of UC SAN DIEGO HEALTH HILLCREST - HILLCREST MED CTR, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the UC SAN DIEGO HEALTH HILLCREST - HILLCREST MED CTR provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for UC SAN DIEGO HEALTH HILLCREST - HILLCREST MED CTR: Not Available

Detailed table for spending and period for patients at UC SAN DIEGO HEALTH HILLCREST - HILLCREST MED CTR:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$26
Hospice (1 to 3 days Prior to Index Hospital Admission)	$0
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$21
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$98
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$18
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$25
Carrier (1 to 3 days Prior to Index Hospital Admission)	$665
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$16,855
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$33
Carrier (During Index Hospital Admission)	$2,047
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$840
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$138
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$3,500
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$1,880
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$3,005
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$223
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,545
Total (Complete Episode)	$30,919

Infection Rates at UC SAN DIEGO HEALTH HILLCREST - HILLCREST MED CTR

These measures show how often patients at UC SAN DIEGO HEALTH HILLCREST - HILLCREST MED CTR contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.39 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	0.87 / Better
Central Line Associated Bloodstream Infection: Number of Device Days	34,171.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	40.38 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	24.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards)	0.59 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.56 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	1.15 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	21,212.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	36.90 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	30.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.81 / Same
SSI - Colon Surgery: Lower Confidence Limit	0.03 / Better
SSI - Colon Surgery: Upper Confidence Limit	0.49 / Better
SSI - Colon Surgery: Number of Procedures	459.00 / Better
SSI - Colon Surgery: Predicted Cases	13.57 / Better
SSI - Colon Surgery: Observed Cases	2.00 / Better
SSI - Colon Surgery	0.15 / Better
SSI - Abdominal Hysterectomy: Lower Confidence Limit	0.25 / Same
SSI - Abdominal Hysterectomy: Upper Confidence Limit	2.71 / Same
SSI - Abdominal Hysterectomy: Number of Procedures	335.00 / Same
SSI - Abdominal Hysterectomy: Predicted Cases	3.02 / Same
SSI - Abdominal Hysterectomy: Observed Cases	3.00 / Same
SSI - Abdominal Hysterectomy	0.99 / Same
MRSA Bacteremia: Lower Confidence Limit	0.59 / Same
MRSA Bacteremia: Upper Confidence Limit	1.53 / Same
MRSA Bacteremia: Patient Days	239,201.00 / Same
MRSA Bacteremia: Predicted Cases	17.47 / Same
MRSA Bacteremia: Observed Cases	17.00 / Same
MRSA Bacteremia	0.97 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.69 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit	0.98 / Better
Clostridium Difficile (C.Diff): Patient Days	229,979.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases	155.46 / Better
Clostridium Difficile (C.Diff): Observed Cases	128.00 / Better
Clostridium Difficile (C.Diff)	0.82 / Better

How UC SAN DIEGO HEALTH HILLCREST - HILLCREST MED CTR Compares to Other Similar Facilities

This is how UC SAN DIEGO HEALTH HILLCREST - HILLCREST MED CTR compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in SAN DIEGO, CA

Worst Hospitals in SAN DIEGO, CA

Percentages of Complications and Deaths at UC SAN DIEGO HEALTH HILLCREST - HILLCREST MED CTR

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	3%	SAME
Death rate for heart attack patients	10.1%	SAME
Death rate for CABG surgery patients	2.2%	SAME
Death rate for COPD patients	7.5%	SAME
Death rate for heart failure patients	8.1%	Better
Death rate for pneumonia patients	11.4%	Better
Death rate for stroke patients	9.7%	Better
Pressure ulcer rate	0.25%	SAME
Death rate among surgical inpatients with serious treatable complications	103.65%	Better
Iatrogenic pneumothorax rate	0.23%	SAME
In-hospital fall with hip fracture rate	0.09%	SAME
Postoperative hemorrhage or hematoma rate	1.88%	SAME
Postoperative acute kidney injury requiring dialysis rate	0.77%	SAME
Postoperative respiratory failure rate	7.25%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	4.72%	SAME
Postoperative sepsis rate	6.53%	SAME
Postoperative wound dehiscence rate	1.54%	SAME
Abdominopelvic accidental puncture or laceration rate	0.71%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	0.9%	SAME

Skilled Nursing Facilities Near UC SAN DIEGO HEALTH HILLCREST - HILLCREST MED CTR

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near UC SAN DIEGO HEALTH HILLCREST - HILLCREST MED CTR ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Ridgeview Skilled Nursing Facility	5:
Sharp Chula Vista Med Ctr Snf	5:
Windsor Gardens Conv Center of San Diego	5:
Friendship Manor Nursing and Rehab Center	5:
Paradise Valley Health Care	5:
Castle Manor Convalescent Center	5:
Villa Coronado D/p Snf	5:
Mount Miguel Covenant Village	5:
Bella Vista Health Center	5:
Arroyo Vista Nursing Center	5:
Amaya Springs Health Care Center	5:
Balboa Nursing and Rehabilitation Center	5:
La Mesa Healthcare Center	5:
Jacob Healthcare Center	5:
Brighton Place Spring Valley	5:
Community Care Center	5:
Arbor Hills Nursing Center	5:
Grossmont Hospital D/p Snf	5:
Country Manor La Mesa Healthcare Center	5:
Magnolia Post Acute Care	5:
Parkside Health and Wellness Center	5:
Rady Children's Convalescent Hospital D/p Snf	5:
Kearny Mesa Convalescent and Nursing Home	5:
Bradley Court	5:
The Cove at La Jolla	5:
Edgemoor Hospital	5:
Lakeside Special Care Center	5:
Vi at La Jolla Village	5:
The Springs at Pacific Regent	5:
Poway Healthcare Center	5:
Encinitas Nursing and Rehabilitation Center	5:
The Dorothy and Joseph Goldberg Healthcare Center	5:
Glenbrook	5:
Hillcrest Manor Sanitarium	4:
Golden Hill Post Acute	4:
Mission Hills Post Acute Care	4:
University Care Center	4:
Grossmont Post Acute Care	4:
Villa Las Palmas Healthcare Center	4:
Somerset Subacute and Care	4:
La Jolla Nursing and Rehabilitation Center	4:
Carmel Mountain Rehabilitation and Healthcare Center	4:
The Villas at Poway	4:
Casa De Las Campanas	4:
Veterans Home of California - Chula Vista	3:
South Bay Post Acute Care	3:
Reo Vista Healthcare Center	3:
Brighton Place San Diego	3:
Lemon Grove Care and Rehabilitation Center	3:
Hillcrest Heights Healthcare Center	3:
Granite Hills Healthcare and Wellness Centre, LLC	3:
Aviara Healthcare Center	3:
St. Pauls Health Care Center	2:
Parkway Hills Nursing and Rehabilitation	2:
Victoria Post Acute Care	2:
Country Hills Post Acute	2:
The Royal Home	2:
Stanford Court Skilled Nursing and Rehab Center	2:
Boulder Creek Post Acute	2:
Villa Rancho Bernardo Care Center	2:
The Pavilion at Ocean Point	1:
San Diego Post-Acute Center	1:
Stillwater Post-Acute	1:
The Shores Post-Acute	1:
Cottonwood Canyon Healthcare Center	1:
Bayshire Torrey Pines Post-Acute	1:

Medical Groups Affiliated with UC SAN DIEGO HEALTH HILLCREST - HILLCREST MED CTR

There are 1,756 doctors and 160 medical groups that are affiliated with UC SAN DIEGO HEALTH HILLCREST - HILLCREST MED CTR.

Affiliated Doctor Groups

The list of medical professionals associated with UC SAN DIEGO HEALTH HILLCREST - HILLCREST MED CTR is very long, so we have added another pages. See a list of medical professionals associated with UC SAN DIEGO HEALTH HILLCREST - HILLCREST MED CTR.