DESERT REGIONAL MEDICAL CENTER Ratings and Reviews

About DESERT REGIONAL MEDICAL CENTER

DESERT REGIONAL MEDICAL CENTER is a Acute Care Hospitals. It is in PALM SPRINGS, CA. Its type of ownership is Proprietary. The facility's Medicare ID is 50243. It does provide emergency services. There are 339 medical professionals and 174 doctor groups affiliated with the hospital. On average at DESERT REGIONAL MEDICAL CENTER, emergency patients were charged $26,843. This is higher than the state average of $26,501. It is also higher than the national average of $25,828.

Quick Links to DESERT REGIONAL MEDICAL CENTER Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for DESERT REGIONAL MEDICAL CENTER to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	70 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	8 %
Patients who reported that their nurses "Usually" communicated well	22 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	79 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	5 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	16 %
Patients who reported that their nurses "Always" listened carefully to them	65 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	8 %
Patients who reported that their nurses "Usually" listened carefully to them	27 %
Patients who reported that their nurses "Always" explained things in a way they could understand	65 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	9 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	26 %
Patients who reported that their doctors "Always" communicated well	66 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	11 %
Patients who reported that their doctors "Usually" communicated well	23 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	74 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	8 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	18 %
Patients who reported that their doctors "Always" listened carefully to them	64 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	12 %
Patients who reported that their doctors "Usually" listened carefully to them	24 %
Patients who reported that their doctors "Always" explained things in a way they could understand	60 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	14 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	26 %
Patients who reported that they "Always" received help as soon as they wanted	52 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	18 %
Patients who reported that they "Usually" received help as soon as they wanted	30 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	50 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	17 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	33 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	55 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	18 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	27 %
Patients who reported that staff "Always" explained about medicines before giving it to them	54 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	27 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	19 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	67 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	15 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	18 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	41 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	40 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	19 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	21 %
Patients who reported that YES, they were given information about what to do during their recovery at home	79 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	23 %
Patients who reported that YES, they did discuss whether they would need help after discharge	77 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	18 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	82 %
Patients who "Agree" they understood their care when they left the hospital	47 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	11 %
Patients who "Strongly Agree" they understood their care when they left the hospital	42 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	50 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	14 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	36 %
Patients who "Agree" that they understood their responsiblities in managing their health	50 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	10 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	40 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	42 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	8 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	50 %
Patients who reported that their room and bathroom were "Always" clean	62 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	15 %
Patients who reported that their room and bathroom were "Usually" clean	23 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	40 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	25 %
Patients who reported that the area around their room was "Usually" quiet at night	35 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	15 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	25 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	60 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	11 %
Patients who reported YES, they would definitely recommend the hospital	60 %
Patients who reported YES, they would probably recommend the hospital	29 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of DESERT REGIONAL MEDICAL CENTER, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the DESERT REGIONAL MEDICAL CENTER provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for DESERT REGIONAL MEDICAL CENTER: Not Available

Detailed table for spending and period for patients at DESERT REGIONAL MEDICAL CENTER:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$24
Hospice (1 to 3 days Prior to Index Hospital Admission)	$2
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$58
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$296
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$32
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$7
Carrier (1 to 3 days Prior to Index Hospital Admission)	$1,248
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$11,521
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$12
Carrier (During Index Hospital Admission)	$1,402
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$805
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$273
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$4,046
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$841
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$4,862
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$86
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,326
Total (Complete Episode)	$26,843

Infection Rates at DESERT REGIONAL MEDICAL CENTER

These measures show how often patients at DESERT REGIONAL MEDICAL CENTER contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.21 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	1.27 / Same
Central Line Associated Bloodstream Infection: Number of Device Days	7,356.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	8.71 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	5.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards)	0.57 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.42 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	1.39 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	9,973.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	13.77 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	11.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.80 / Same
SSI - Colon Surgery: Lower Confidence Limit	-- / Better
SSI - Colon Surgery: Upper Confidence Limit	0.74 / Better
SSI - Colon Surgery: Number of Procedures	134.00 / Better
SSI - Colon Surgery: Predicted Cases	4.06 / Better
SSI - Colon Surgery: Observed Cases	0.00 / Better
SSI - Colon Surgery	0.00 / Better
SSI - Abdominal Hysterectomy: Lower Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures	17.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases	0.14 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases	0.00 / Not Available
SSI - Abdominal Hysterectomy	Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit	0.37 / Same
MRSA Bacteremia: Upper Confidence Limit	1.53 / Same
MRSA Bacteremia: Patient Days	98,636.00 / Same
MRSA Bacteremia: Predicted Cases	9.94 / Same
MRSA Bacteremia: Observed Cases	8.00 / Same
MRSA Bacteremia	0.81 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.32 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit	0.70 / Better
Clostridium Difficile (C.Diff): Patient Days	88,835.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases	53.93 / Better
Clostridium Difficile (C.Diff): Observed Cases	26.00 / Better
Clostridium Difficile (C.Diff)	0.48 / Better

How DESERT REGIONAL MEDICAL CENTER Compares to Other Similar Facilities

This is how DESERT REGIONAL MEDICAL CENTER compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in PALM SPRINGS, CA

Worst Hospitals in PALM SPRINGS, CA

Percentages of Complications and Deaths at DESERT REGIONAL MEDICAL CENTER

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	NA	Not Enough Data
Death rate for heart attack patients	13%	SAME
Death rate for CABG surgery patients	2.5%	SAME
Death rate for COPD patients	10.5%	SAME
Death rate for heart failure patients	13.1%	SAME
Death rate for pneumonia patients	19.3%	SAME
Death rate for stroke patients	15%	SAME
Pressure ulcer rate	0.28%	SAME
Death rate among surgical inpatients with serious treatable complications	158.86%	SAME
Iatrogenic pneumothorax rate	0.23%	SAME
In-hospital fall with hip fracture rate	0.08%	SAME
Postoperative hemorrhage or hematoma rate	2.43%	SAME
Postoperative acute kidney injury requiring dialysis rate	1.52%	SAME
Postoperative respiratory failure rate	9.68%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	4.26%	SAME
Postoperative sepsis rate	6.6%	SAME
Postoperative wound dehiscence rate	1.82%	SAME
Abdominopelvic accidental puncture or laceration rate	0.87%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	1.01%	SAME

Skilled Nursing Facilities Near DESERT REGIONAL MEDICAL CENTER

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near DESERT REGIONAL MEDICAL CENTER ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Ramona Rehabilitation and Post Acute Care Center	5:
Desert Mountain Care Center	5:
San Jacinto Healthcare	5:
Monterey Palms Health Care Center	4:
The Springs Healthcare Center at The Carlotta	4:
Rancho Mirage Health and Rehabilitation Center	4:
Premier Care Center For Palm Springs	4:
Palm Springs Healthcare and Rehabilitation Center	4:
Desert Regional Medical Center D/p Snf	4:
Devonshire Care Center	3:
The Bradley Gardens	3:
Sundance Creek Post Acute	3:
Vista Real Post Acute	3:
Oak Glen Post Acute	3:
Desert Springs Healthcare and Wellness Centre	2:
Meadowbrook Post Acute	2:
Hemet Valley Healthcare Center	2:
Bayshire Rancho Mirage	2:
California Nursing and Rehabilitation Center	2:
Sunrise Post Acute	2:
Hi-Desert Medical Center D/p Snf	2:
Desert Springs Post Acute	1:
Highland Springs Care Center	1:
Indian Canyon Post Acute	1:
Joshua Tree Post Acute	No Data

Medical Groups Affiliated with DESERT REGIONAL MEDICAL CENTER

There are 339 doctors and 174 medical groups that are affiliated with DESERT REGIONAL MEDICAL CENTER.

Affiliated Doctor Groups

The list of medical professionals associated with DESERT REGIONAL MEDICAL CENTER is very long, so we have added another pages. See a list of medical professionals associated with DESERT REGIONAL MEDICAL CENTER.