EISENHOWER MEDICAL CENTER Ratings and Reviews

About EISENHOWER MEDICAL CENTER

EISENHOWER MEDICAL CENTER is a Acute Care Hospitals. It is in RANCHO MIRAGE, CA. Its type of ownership is Proprietary. The facility's Medicare ID is 50573. It does provide emergency services. There are 689 medical professionals and 177 doctor groups affiliated with the hospital. On average at EISENHOWER MEDICAL CENTER, emergency patients were charged $24,299. This is lower than the state average of $26,501. It is also lower than the national average of $25,828.

Quick Links to EISENHOWER MEDICAL CENTER Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for EISENHOWER MEDICAL CENTER to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	75 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	5 %
Patients who reported that their nurses "Usually" communicated well	20 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	82 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	4 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	14 %
Patients who reported that their nurses "Always" listened carefully to them	72 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	5 %
Patients who reported that their nurses "Usually" listened carefully to them	23 %
Patients who reported that their nurses "Always" explained things in a way they could understand	71 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	6 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	23 %
Patients who reported that their doctors "Always" communicated well	75 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	7 %
Patients who reported that their doctors "Usually" communicated well	18 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	82 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	5 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	13 %
Patients who reported that their doctors "Always" listened carefully to them	73 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	8 %
Patients who reported that their doctors "Usually" listened carefully to them	19 %
Patients who reported that their doctors "Always" explained things in a way they could understand	70 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	8 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	22 %
Patients who reported that they "Always" received help as soon as they wanted	58 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	12 %
Patients who reported that they "Usually" received help as soon as they wanted	30 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	57 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	11 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	32 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	60 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	13 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	27 %
Patients who reported that staff "Always" explained about medicines before giving it to them	55 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	26 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	19 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	69 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	12 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	19 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	41 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	40 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	19 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	18 %
Patients who reported that YES, they were given information about what to do during their recovery at home	82 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	19 %
Patients who reported that YES, they did discuss whether they would need help after discharge	81 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	17 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	83 %
Patients who "Agree" they understood their care when they left the hospital	42 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	8 %
Patients who "Strongly Agree" they understood their care when they left the hospital	50 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	46 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	10 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	44 %
Patients who "Agree" that they understood their responsiblities in managing their health	43 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	7 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	50 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	38 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	7 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	55 %
Patients who reported that their room and bathroom were "Always" clean	67 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	11 %
Patients who reported that their room and bathroom were "Usually" clean	22 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	50 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	16 %
Patients who reported that the area around their room was "Usually" quiet at night	34 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	8 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	20 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	72 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	5 %
Patients who reported YES, they would definitely recommend the hospital	76 %
Patients who reported YES, they would probably recommend the hospital	19 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of EISENHOWER MEDICAL CENTER, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the EISENHOWER MEDICAL CENTER provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for EISENHOWER MEDICAL CENTER: Not Available

Detailed table for spending and period for patients at EISENHOWER MEDICAL CENTER:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$21
Hospice (1 to 3 days Prior to Index Hospital Admission)	$1
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$49
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$48
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$16
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$8
Carrier (1 to 3 days Prior to Index Hospital Admission)	$617
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$12,171
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$18
Carrier (During Index Hospital Admission)	$1,578
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$873
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$243
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$3,427
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$1,228
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$2,410
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$85
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,507
Total (Complete Episode)	$24,299

Infection Rates at EISENHOWER MEDICAL CENTER

These measures show how often patients at EISENHOWER MEDICAL CENTER contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.37 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	1.21 / Same
Central Line Associated Bloodstream Infection: Number of Device Days	15,605.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	15.80 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	11.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards)	0.70 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.40 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	1.14 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	15,952.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	20.13 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	14.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.70 / Same
SSI - Colon Surgery: Lower Confidence Limit	0.79 / Same
SSI - Colon Surgery: Upper Confidence Limit	2.48 / Same
SSI - Colon Surgery: Number of Procedures	333.00 / Same
SSI - Colon Surgery: Predicted Cases	8.24 / Same
SSI - Colon Surgery: Observed Cases	12.00 / Same
SSI - Colon Surgery	1.46 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit	0.24 / Same
SSI - Abdominal Hysterectomy: Upper Confidence Limit	4.63 / Same
SSI - Abdominal Hysterectomy: Number of Procedures	163.00 / Same
SSI - Abdominal Hysterectomy: Predicted Cases	1.43 / Same
SSI - Abdominal Hysterectomy: Observed Cases	2.00 / Same
SSI - Abdominal Hysterectomy	1.40 / Same
MRSA Bacteremia: Lower Confidence Limit	0.06 / Same
MRSA Bacteremia: Upper Confidence Limit	1.21 / Same
MRSA Bacteremia: Patient Days	93,158.00 / Same
MRSA Bacteremia: Predicted Cases	5.44 / Same
MRSA Bacteremia: Observed Cases	2.00 / Same
MRSA Bacteremia	0.37 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.29 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit	0.69 / Better
Clostridium Difficile (C.Diff): Patient Days	92,058.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases	43.71 / Better
Clostridium Difficile (C.Diff): Observed Cases	20.00 / Better
Clostridium Difficile (C.Diff)	0.46 / Better

How EISENHOWER MEDICAL CENTER Compares to Other Similar Facilities

This is how EISENHOWER MEDICAL CENTER compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in RANCHO MIRAGE, CA

Worst Hospitals in RANCHO MIRAGE, CA

Percentages of Complications and Deaths at EISENHOWER MEDICAL CENTER

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	2.5%	SAME
Death rate for heart attack patients	11%	SAME
Death rate for CABG surgery patients	2.6%	SAME
Death rate for COPD patients	11.7%	SAME
Death rate for heart failure patients	12.9%	SAME
Death rate for pneumonia patients	17.8%	SAME
Death rate for stroke patients	10.9%	Better
Pressure ulcer rate	0.18%	SAME
Death rate among surgical inpatients with serious treatable complications	155.98%	SAME
Iatrogenic pneumothorax rate	0.26%	SAME
In-hospital fall with hip fracture rate	0.07%	SAME
Postoperative hemorrhage or hematoma rate	2.65%	SAME
Postoperative acute kidney injury requiring dialysis rate	1.83%	SAME
Postoperative respiratory failure rate	7.82%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	2.06%	Better
Postoperative sepsis rate	4.43%	SAME
Postoperative wound dehiscence rate	2.75%	SAME
Abdominopelvic accidental puncture or laceration rate	1.08%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	0.78%	SAME

Skilled Nursing Facilities Near EISENHOWER MEDICAL CENTER

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near EISENHOWER MEDICAL CENTER ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Desert Mountain Care Center	5:
Monterey Palms Health Care Center	4:
The Springs Healthcare Center at The Carlotta	4:
Rancho Mirage Health and Rehabilitation Center	4:
Premier Care Center For Palm Springs	4:
Palm Springs Healthcare and Rehabilitation Center	4:
Desert Regional Medical Center D/p Snf	4:
Desert Springs Healthcare and Wellness Centre	2:
Bayshire Rancho Mirage	2:
California Nursing and Rehabilitation Center	2:
Desert Springs Post Acute	1:
Indian Canyon Post Acute	1:
Joshua Tree Post Acute	No Data

Medical Groups Affiliated with EISENHOWER MEDICAL CENTER

There are 689 doctors and 177 medical groups that are affiliated with EISENHOWER MEDICAL CENTER.

Affiliated Doctor Groups

The list of medical professionals associated with EISENHOWER MEDICAL CENTER is very long, so we have added another pages. See a list of medical professionals associated with EISENHOWER MEDICAL CENTER.