ORANGE COUNTY GLOBAL MEDICAL CENTER Ratings and Reviews

About ORANGE COUNTY GLOBAL MEDICAL CENTER

ORANGE COUNTY GLOBAL MEDICAL CENTER is a Acute Care Hospitals. It is in SANTA ANA, CA. Its type of ownership is Proprietary. The facility's Medicare ID is 50746. It does provide emergency services. There are 124 medical professionals and 70 doctor groups affiliated with the hospital. On average at ORANGE COUNTY GLOBAL MEDICAL CENTER, emergency patients were charged $29,897. This is higher than the state average of $26,501. It is also higher than the national average of $25,828.

Quick Links to ORANGE COUNTY GLOBAL MEDICAL CENTER Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for ORANGE COUNTY GLOBAL MEDICAL CENTER to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	67 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	9 %
Patients who reported that their nurses "Usually" communicated well	24 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	74 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	6 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	20 %
Patients who reported that their nurses "Always" listened carefully to them	64 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	10 %
Patients who reported that their nurses "Usually" listened carefully to them	26 %
Patients who reported that their nurses "Always" explained things in a way they could understand	63 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	9 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	28 %
Patients who reported that their doctors "Always" communicated well	69 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	9 %
Patients who reported that their doctors "Usually" communicated well	22 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	75 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	8 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	17 %
Patients who reported that their doctors "Always" listened carefully to them	68 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	10 %
Patients who reported that their doctors "Usually" listened carefully to them	22 %
Patients who reported that their doctors "Always" explained things in a way they could understand	65 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	10 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	25 %
Patients who reported that they "Always" received help as soon as they wanted	53 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	16 %
Patients who reported that they "Usually" received help as soon as they wanted	31 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	49 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	16 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	35 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	55 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	16 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	29 %
Patients who reported that staff "Always" explained about medicines before giving it to them	51 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	27 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	22 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	66 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	14 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	20 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	37 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	40 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	23 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	18 %
Patients who reported that YES, they were given information about what to do during their recovery at home	82 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	20 %
Patients who reported that YES, they did discuss whether they would need help after discharge	80 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	16 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	84 %
Patients who "Agree" they understood their care when they left the hospital	60 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	9 %
Patients who "Strongly Agree" they understood their care when they left the hospital	31 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	62 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	13 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	25 %
Patients who "Agree" that they understood their responsiblities in managing their health	60 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	9 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	31 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	57 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	7 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	36 %
Patients who reported that their room and bathroom were "Always" clean	68 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	10 %
Patients who reported that their room and bathroom were "Usually" clean	22 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	40 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	21 %
Patients who reported that the area around their room was "Usually" quiet at night	39 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	13 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	27 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	60 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	13 %
Patients who reported YES, they would definitely recommend the hospital	55 %
Patients who reported YES, they would probably recommend the hospital	32 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of ORANGE COUNTY GLOBAL MEDICAL CENTER, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the ORANGE COUNTY GLOBAL MEDICAL CENTER provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for ORANGE COUNTY GLOBAL MEDICAL CENTER: Not Available

Detailed table for spending and period for patients at ORANGE COUNTY GLOBAL MEDICAL CENTER:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$26
Hospice (1 to 3 days Prior to Index Hospital Admission)	$0
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$138
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$128
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$60
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$5
Carrier (1 to 3 days Prior to Index Hospital Admission)	$881
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$10,837
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$10
Carrier (During Index Hospital Admission)	$1,926
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$675
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$313
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$5,775
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$737
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$6,091
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$60
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$2,233
Total (Complete Episode)	$29,897

Infection Rates at ORANGE COUNTY GLOBAL MEDICAL CENTER

These measures show how often patients at ORANGE COUNTY GLOBAL MEDICAL CENTER contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.26 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	1.56 / Same
Central Line Associated Bloodstream Infection: Number of Device Days	7,473.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	7.10 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	5.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards)	0.70 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.83 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	2.38 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	9,714.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	9.64 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	14.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards)	1.45 / Same
SSI - Colon Surgery: Lower Confidence Limit	Not Available / Not Available
SSI - Colon Surgery: Upper Confidence Limit	Not Available / Not Available
SSI - Colon Surgery: Number of Procedures	26.00 / Not Available
SSI - Colon Surgery: Predicted Cases	0.78 / Not Available
SSI - Colon Surgery: Observed Cases	4.00 / Not Available
SSI - Colon Surgery	Not Available / Not Available
SSI - Abdominal Hysterectomy: Lower Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures	69.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases	0.61 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases	0.00 / Not Available
SSI - Abdominal Hysterectomy	Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit	0.64 / Same
MRSA Bacteremia: Upper Confidence Limit	3.86 / Same
MRSA Bacteremia: Patient Days	46,076.00 / Same
MRSA Bacteremia: Predicted Cases	2.88 / Same
MRSA Bacteremia: Observed Cases	5.00 / Same
MRSA Bacteremia	1.74 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.50 / Same
Clostridium Difficile (C.Diff): Upper Confidence Limit	1.29 / Same
Clostridium Difficile (C.Diff): Patient Days	42,139.00 / Same
Clostridium Difficile (C.Diff): Predicted Cases	20.61 / Same
Clostridium Difficile (C.Diff): Observed Cases	17.00 / Same
Clostridium Difficile (C.Diff)	0.83 / Same

How ORANGE COUNTY GLOBAL MEDICAL CENTER Compares to Other Similar Facilities

This is how ORANGE COUNTY GLOBAL MEDICAL CENTER compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in SANTA ANA, CA

Worst Hospitals in SANTA ANA, CA

Percentages of Complications and Deaths at ORANGE COUNTY GLOBAL MEDICAL CENTER

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	NA	Not Enough Data
Death rate for heart attack patients	12.8%	SAME
Death rate for CABG surgery patients	NA	Not Enough Data
Death rate for COPD patients	NA	Not Enough Data
Death rate for heart failure patients	9.7%	SAME
Death rate for pneumonia patients	19%	SAME
Death rate for stroke patients	12.6%	SAME
Pressure ulcer rate	0.23%	SAME
Death rate among surgical inpatients with serious treatable complications	165.84%	SAME
Iatrogenic pneumothorax rate	0.27%	SAME
In-hospital fall with hip fracture rate	0.09%	SAME
Postoperative hemorrhage or hematoma rate	2.59%	SAME
Postoperative acute kidney injury requiring dialysis rate	1.55%	SAME
Postoperative respiratory failure rate	7.43%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	3.28%	SAME
Postoperative sepsis rate	4.87%	SAME
Postoperative wound dehiscence rate	1.95%	SAME
Abdominopelvic accidental puncture or laceration rate	1.03%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	0.83%	SAME

Skilled Nursing Facilities Near ORANGE COUNTY GLOBAL MEDICAL CENTER

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near ORANGE COUNTY GLOBAL MEDICAL CENTER ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
The Grove Post Acute	5:
Valencia Gardens Health Care Center	5:
Newport Nursing and Rehabilitation Center	5:
Pacific Haven Subacute and Healthcare Center	5:
Chapman Care Center	5:
Heritage Park Nursing Center	5:
Harvard Creek Post Acute	5:
Villa Serena Healthcare Center	5:
Beacon Healthcare Center	5:
Montclair Manor Care Center	5:
Rowntree Gardens	5:
Victoria Healthcare and Rehabilitation Center	5:
Buena Vista Care Center	5:
Sun Mar Nursing Center	5:
Whittier Nursing and Wellness Center, Inc	5:
La Palma Nursing Center	5:
Emanate Health Inter-Community Hospital- D/p Snf	5:
Villa Valencia Healthcare Center	5:
West Anaheim Medical Center D/p Snf	5:
Greenfield Care Center of Fullerton, LLC	5:
St. Catherine Healthcare	5:
Park Regency Care Center	5:
Mount San Antonio Gardens	5:
Freedom Village Healthcare Center	5:
Villa Mesa Care Center	5:
Mission Palms Healthcare Center	5:
Kindred Hospital Brea D/p Snf	5:
Del Mar Convalescent Hospital	5:
Temple City Healthcare	5:
Orchards Skilled Nursing	5:
Montecito Heights Healthcare and Wellness Centre, LP	5:
Presbyterian Intercomm Hosp Dp/snf	5:
Beach Creek Post-Acute	5:
Mission Care Center	5:
Town and Country	5:
Broadway Healthcare Center	5:
Coast Care Convalescent Center	5:
Alta Gardens Care Center	5:
Artesia Christian Home Inc.	5:
South Coast Global Medical Center D/p Snf	5:
Monterey Park Conv Hosp	5:
Riverside Heights Healthcare Center, LLC	5:
Hollenbeck Palms	5:
Long Beach Post Acute	5:
Chino Valley Health Care Cente	5:
Vista Pacifica Center	5:
Park Vista at Morningside	5:
Greater El Monte Community Hos	5:
Regents Point - Windcrest	5:
Palm Terrace Care Center	5:
Extended Care Hospital of Westminster	5:
Trellis Chino	5:
White Memorial Medical Ctr Dp	5:
Upland Rehabilitation and Care Center	5:
Villa Health Care Center	5:
Atlantic Memorial Healthcare Center	5:
Intercommunity Healthcare and Rehabilitation Center	4:
Beachside Nursing Center	4:
Park Anaheim Healthcare Center	4:
Socal Post-Acute Care	4:
Pacific Care Nursing Center	4:
Pilgrim Place Health Services Center	4:
Huntington Park Nursing Center	4:
Villa Del Rio Gardens	4:
Brookfield Healthcare Center	4:
Anaheim Crest Nursing Center	4:
Mission Care Center	4:
El Rancho Vista Health Care Center	4:
Pelican Ridge Post Acute	4:
Community Care and Rehabilitation Center	4:
Whittier Hospital Medical Ctr D/p Snf	4:
Garden Grove Post Acute	4:
Buena Park Nursing Center	4:
Ontario Grove Healthcare and Wellness Centre, LP	4:
Community Extended Care Hospital of Montclair	4:
Huntington Healthcare Center	4:
Mainplace Post Acute	4:
Corona Regional Medical Center D/p Snf	4:
Leisure Court Nursing Center	4:
Citrus Nursing Center	4:
Atherton Baptist Home	4:
Extended Care Hospital of Riverside	4:
Alta Vista Healthcare and Wellness Centre	4:
Alhambra Hospital Med Ctr Dp/snf	4:
Marlora Post Acute Rehab Hosp	4:
Paramount Convalescent Hosp.	4:
Foothill Regional Medical Center D/p Snf	4:
Shoreline Healthcare Center	4:
Garden View Post Acute Rehabilitation	4:
West Haven Healthcare	4:
Inland Christian Home	4:
Chapman Global Medical Center D/p Snf	4:
East Los Angeles Doctors Hosp	4:
Healthbridge Children's Hospital - Orange D/p Snf	4:
Courtyard Care Center	4:
San Gabriel Valley Medical Ctr D/p Snf	4:
Imperial Healthcare Center	4:
Alamitos West Health and Rehabilitation	4:
El Encanto Healthcare Center	4:
Los Angeles Comm Hospital	4:

Medical Groups Affiliated with ORANGE COUNTY GLOBAL MEDICAL CENTER

There are 124 doctors and 70 medical groups that are affiliated with ORANGE COUNTY GLOBAL MEDICAL CENTER.

Affiliated Doctor Groups

The list of medical professionals associated with ORANGE COUNTY GLOBAL MEDICAL CENTER is very long, so we have added another pages. See a list of medical professionals associated with ORANGE COUNTY GLOBAL MEDICAL CENTER.