WEST ANAHEIM MEDICAL CENTER Ratings and Reviews

About WEST ANAHEIM MEDICAL CENTER

WEST ANAHEIM MEDICAL CENTER is a Acute Care Hospitals. It is in ANAHEIM, CA. Its type of ownership is Proprietary. The facility's Medicare ID is 50426. It does provide emergency services. There are 93 medical professionals and 48 doctor groups affiliated with the hospital. On average at WEST ANAHEIM MEDICAL CENTER, emergency patients were charged $30,394. This is higher than the state average of $26,501. It is also higher than the national average of $25,828.

Quick Links to WEST ANAHEIM MEDICAL CENTER Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for WEST ANAHEIM MEDICAL CENTER to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	66 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	12 %
Patients who reported that their nurses "Usually" communicated well	22 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	73 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	8 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	19 %
Patients who reported that their nurses "Always" listened carefully to them	64 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	14 %
Patients who reported that their nurses "Usually" listened carefully to them	22 %
Patients who reported that their nurses "Always" explained things in a way they could understand	62 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	13 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	25 %
Patients who reported that their doctors "Always" communicated well	69 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	13 %
Patients who reported that their doctors "Usually" communicated well	18 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	75 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	9 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	16 %
Patients who reported that their doctors "Always" listened carefully to them	67 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	12 %
Patients who reported that their doctors "Usually" listened carefully to them	21 %
Patients who reported that their doctors "Always" explained things in a way they could understand	65 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	16 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	19 %
Patients who reported that they "Always" received help as soon as they wanted	55 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	18 %
Patients who reported that they "Usually" received help as soon as they wanted	27 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	52 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	21 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	27 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	56 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	16 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	28 %
Patients who reported that staff "Always" explained about medicines before giving it to them	45 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	31 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	24 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	64 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	17 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	19 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	27 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	45 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	28 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	23 %
Patients who reported that YES, they were given information about what to do during their recovery at home	77 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	28 %
Patients who reported that YES, they did discuss whether they would need help after discharge	72 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	18 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	82 %
Patients who "Agree" they understood their care when they left the hospital	57 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	12 %
Patients who "Strongly Agree" they understood their care when they left the hospital	31 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	55 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	18 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	27 %
Patients who "Agree" that they understood their responsiblities in managing their health	62 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	10 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	28 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	55 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	8 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	37 %
Patients who reported that their room and bathroom were "Always" clean	71 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	11 %
Patients who reported that their room and bathroom were "Usually" clean	18 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	34 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	28 %
Patients who reported that the area around their room was "Usually" quiet at night	38 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	15 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	32 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	53 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	16 %
Patients who reported YES, they would definitely recommend the hospital	51 %
Patients who reported YES, they would probably recommend the hospital	33 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of WEST ANAHEIM MEDICAL CENTER, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the WEST ANAHEIM MEDICAL CENTER provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for WEST ANAHEIM MEDICAL CENTER: Not Available

Detailed table for spending and period for patients at WEST ANAHEIM MEDICAL CENTER:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$26
Hospice (1 to 3 days Prior to Index Hospital Admission)	$1
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$28
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$59
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$53
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$14
Carrier (1 to 3 days Prior to Index Hospital Admission)	$785
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$10,558
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$12
Carrier (During Index Hospital Admission)	$1,580
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$661
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$194
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$4,654
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$589
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$9,113
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$106
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,962
Total (Complete Episode)	$30,394

Infection Rates at WEST ANAHEIM MEDICAL CENTER

These measures show how often patients at WEST ANAHEIM MEDICAL CENTER contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	-- / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	1.21 / Same
Central Line Associated Bloodstream Infection: Number of Device Days	2,906.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	2.48 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	0.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards)	0.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.01 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	1.30 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	4,493.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	3.79 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	1.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.26 / Same
SSI - Colon Surgery: Lower Confidence Limit	Not Available / Not Available
SSI - Colon Surgery: Upper Confidence Limit	Not Available / Not Available
SSI - Colon Surgery: Number of Procedures	31.00 / Not Available
SSI - Colon Surgery: Predicted Cases	0.87 / Not Available
SSI - Colon Surgery: Observed Cases	0.00 / Not Available
SSI - Colon Surgery	Not Available / Not Available
SSI - Abdominal Hysterectomy: Lower Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures	1.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases	0.01 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases	0.00 / Not Available
SSI - Abdominal Hysterectomy	Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit	0.58 / Same
MRSA Bacteremia: Upper Confidence Limit	4.38 / Same
MRSA Bacteremia: Patient Days	34,043.00 / Same
MRSA Bacteremia: Predicted Cases	2.20 / Same
MRSA Bacteremia: Observed Cases	4.00 / Same
MRSA Bacteremia	1.82 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.03 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit	0.32 / Better
Clostridium Difficile (C.Diff): Patient Days	34,043.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases	25.19 / Better
Clostridium Difficile (C.Diff): Observed Cases	3.00 / Better
Clostridium Difficile (C.Diff)	0.12 / Better

How WEST ANAHEIM MEDICAL CENTER Compares to Other Similar Facilities

This is how WEST ANAHEIM MEDICAL CENTER compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in ANAHEIM, CA

Worst Hospitals in ANAHEIM, CA

Percentages of Complications and Deaths at WEST ANAHEIM MEDICAL CENTER

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	NA	Not Enough Data
Death rate for heart attack patients	11%	SAME
Death rate for CABG surgery patients	NA	Not Enough Data
Death rate for COPD patients	8.4%	SAME
Death rate for heart failure patients	10.6%	SAME
Death rate for pneumonia patients	15.8%	SAME
Death rate for stroke patients	14.7%	SAME
Pressure ulcer rate	0.25%	SAME
Death rate among surgical inpatients with serious treatable complications	NA	Not Enough Data
Iatrogenic pneumothorax rate	0.2%	SAME
In-hospital fall with hip fracture rate	0.09%	SAME
Postoperative hemorrhage or hematoma rate	2.63%	SAME
Postoperative acute kidney injury requiring dialysis rate	NA	Not Enough Data
Postoperative respiratory failure rate	NA	Not Enough Data
Perioperative pulmonary embolism or deep vein thrombosis rate	2.83%	SAME
Postoperative sepsis rate	NA	Not Enough Data
Postoperative wound dehiscence rate	1.97%	SAME
Abdominopelvic accidental puncture or laceration rate	0.93%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	0.85%	SAME

Skilled Nursing Facilities Near WEST ANAHEIM MEDICAL CENTER

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near WEST ANAHEIM MEDICAL CENTER ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Alta Gardens Care Center	5:
Providence Little Co of Mary Transitional Care Ctr	5:
Greater El Monte Community Hos	5:
Del Mar Convalescent Hospital	5:
Greenfield Care Center of Fullerton, LLC	5:
Beacon Healthcare Center	5:
Villa Serena Healthcare Center	5:
Sun Mar Nursing Center	5:
Whittier Nursing and Wellness Center, Inc	5:
Villa Mesa Care Center	5:
Atlantic Memorial Healthcare Center	5:
Clear View Convalescent Center	5:
Pacific Haven Subacute and Healthcare Center	5:
Villa Valencia Healthcare Center	5:
Monterey Park Conv Hosp	5:
The Grove Post Acute	5:
West Anaheim Medical Center D/p Snf	5:
Chino Valley Health Care Cente	5:
South Coast Global Medical Center D/p Snf	5:
La Palma Nursing Center	5:
Regents Point - Windcrest	5:
Victoria Healthcare and Rehabilitation Center	5:
Glendale Adventist Medical Center Dp/snf	5:
Clear View Sanitarium	5:
Centinela Skilled Nursing and Wellness Centre West	5:
Buena Vista Care Center	5:
Lomita Post-Acute Care Center	5:
Mission Palms Healthcare Center	5:
Torrance Memorial Med Ctr Snf/dp	5:
Kindred Hospital Brea D/p Snf	5:
St. Catherine Healthcare	5:
Bonnie Brae Skilled Nursing	5:
Newport Nursing and Rehabilitation Center	5:
Park Regency Care Center	5:
Montclair Manor Care Center	5:
Beach Creek Post-Acute	5:
Town and Country	5:
White Memorial Medical Ctr Dp	5:
Hollenbeck Palms	5:
Artesia Christian Home Inc.	5:
Marycrest Manor	5:
Orchards Skilled Nursing	5:
Park Vista at Morningside	5:
Long Beach Post Acute	5:
Presbyterian Intercomm Hosp Dp/snf	5:
Trellis Chino	5:
Freedom Village Healthcare Center	5:
Solheim Senior Community	5:
Rowntree Gardens	5:
Osage Healthcare and Wellness Centre	5:
Temple City Healthcare	5:
Broadway Healthcare Center	5:
Chapman Care Center	5:
Mount San Antonio Gardens	5:
Extended Care Hospital of Westminster	5:
Heritage Park Nursing Center	5:
Emanate Health Inter-Community Hospital- D/p Snf	5:
Upland Rehabilitation and Care Center	5:
Montecito Heights Healthcare and Wellness Centre, LP	5:
Coast Care Convalescent Center	5:
Harvard Creek Post Acute	5:
West Haven Healthcare	4:
Guardian Rehabilitation Hospital	4:
Coventry Court Health Center	4:
Garden View Post Acute Rehabilitation	4:
Pelican Ridge Post Acute	4:
Park Anaheim Healthcare Center	4:
Pacific Care Nursing Center	4:
Community Extended Care Hospital of Montclair	4:
Westlake Convalescent Hospital	4:
Burlington Convalescent Hospital	4:
West Pico Terrace Healthcare and Wellness Centre LP	4:
Anaheim Crest Nursing Center	4:
Alden Terrace Convalescent Hospital	4:
Del Amo Gardens Care Center	4:
Garden Grove Post Acute	4:
Inland Christian Home	4:
Imperial Healthcare Center	4:
Alvarado Care Center	4:
Meadowbrook Behavioral Health Center	4:
Foothill Regional Medical Center D/p Snf	4:
Mainplace Post Acute	4:
Los Angeles Comm Hospital	4:
El Encanto Healthcare Center	4:
East Los Angeles Doctors Hosp	4:
Olympia Convalescent Hospital	4:
Lotus Care Center	4:
Buena Park Nursing Center	4:
El Rancho Vista Health Care Center	4:
Intercommunity Healthcare and Rehabilitation Center	4:
Huntington Healthcare Center	4:
Gardena Convalescent Center	4:
Marlora Post Acute Rehab Hosp	4:
Socal Post-Acute Care	4:
Villa Del Rio Gardens	4:
Century Villa, Inc	4:
Healthbridge Children's Hospital - Orange D/p Snf	4:
Paramount Convalescent Hosp.	4:
Corona Regional Medical Center D/p Snf	4:
Leisure Court Nursing Center	4:

Medical Groups Affiliated with WEST ANAHEIM MEDICAL CENTER

There are 93 doctors and 48 medical groups that are affiliated with WEST ANAHEIM MEDICAL CENTER.

Affiliated Doctor Groups

The list of medical professionals associated with WEST ANAHEIM MEDICAL CENTER is very long, so we have added another pages. See a list of medical professionals associated with WEST ANAHEIM MEDICAL CENTER.