PROVIDENCE ST. JUDE MEDICAL CENTER Ratings and Reviews

About PROVIDENCE ST. JUDE MEDICAL CENTER

PROVIDENCE ST. JUDE MEDICAL CENTER is a Acute Care Hospitals. It is in FULLERTON, CA. Its type of ownership is Voluntary non-profit - Church. The facility's Medicare ID is 50168. It does provide emergency services. There are 530 medical professionals and 148 doctor groups affiliated with the hospital. On average at PROVIDENCE ST. JUDE MEDICAL CENTER, emergency patients were charged $30,275. This is higher than the state average of $26,501. It is also higher than the national average of $25,828.

Quick Links to PROVIDENCE ST. JUDE MEDICAL CENTER Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for PROVIDENCE ST. JUDE MEDICAL CENTER to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	76 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	4 %
Patients who reported that their nurses "Usually" communicated well	20 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	85 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	2 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	13 %
Patients who reported that their nurses "Always" listened carefully to them	73 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	4 %
Patients who reported that their nurses "Usually" listened carefully to them	23 %
Patients who reported that their nurses "Always" explained things in a way they could understand	71 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	5 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	24 %
Patients who reported that their doctors "Always" communicated well	77 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	6 %
Patients who reported that their doctors "Usually" communicated well	17 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	85 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	3 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	12 %
Patients who reported that their doctors "Always" listened carefully to them	74 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	7 %
Patients who reported that their doctors "Usually" listened carefully to them	19 %
Patients who reported that their doctors "Always" explained things in a way they could understand	72 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	8 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	20 %
Patients who reported that they "Always" received help as soon as they wanted	59 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	12 %
Patients who reported that they "Usually" received help as soon as they wanted	29 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	59 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	10 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	31 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	60 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	14 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	26 %
Patients who reported that staff "Always" explained about medicines before giving it to them	54 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	24 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	22 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	69 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	13 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	18 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	40 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	36 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	24 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	13 %
Patients who reported that YES, they were given information about what to do during their recovery at home	87 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	16 %
Patients who reported that YES, they did discuss whether they would need help after discharge	84 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	11 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	89 %
Patients who "Agree" they understood their care when they left the hospital	39 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	7 %
Patients who "Strongly Agree" they understood their care when they left the hospital	54 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	45 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	7 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	48 %
Patients who "Agree" that they understood their responsiblities in managing their health	43 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	6 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	51 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	29 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	7 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	64 %
Patients who reported that their room and bathroom were "Always" clean	74 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	8 %
Patients who reported that their room and bathroom were "Usually" clean	18 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	53 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	14 %
Patients who reported that the area around their room was "Usually" quiet at night	33 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	5 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	19 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	76 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	4 %
Patients who reported YES, they would definitely recommend the hospital	76 %
Patients who reported YES, they would probably recommend the hospital	20 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of PROVIDENCE ST. JUDE MEDICAL CENTER, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the PROVIDENCE ST. JUDE MEDICAL CENTER provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for PROVIDENCE ST. JUDE MEDICAL CENTER: Not Available

Detailed table for spending and period for patients at PROVIDENCE ST. JUDE MEDICAL CENTER:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$27
Hospice (1 to 3 days Prior to Index Hospital Admission)	$0
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$60
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$48
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$68
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$13
Carrier (1 to 3 days Prior to Index Hospital Admission)	$811
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$12,793
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$33
Carrier (During Index Hospital Admission)	$1,683
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$1,010
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$242
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$4,661
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$1,000
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$5,824
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$156
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,846
Total (Complete Episode)	$30,275

Infection Rates at PROVIDENCE ST. JUDE MEDICAL CENTER

These measures show how often patients at PROVIDENCE ST. JUDE MEDICAL CENTER contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.19 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	1.14 / Same
Central Line Associated Bloodstream Infection: Number of Device Days	12,075.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	9.72 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	5.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards)	0.51 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.28 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	1.27 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	13,025.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	10.92 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	7.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.64 / Same
SSI - Colon Surgery: Lower Confidence Limit	0.18 / Same
SSI - Colon Surgery: Upper Confidence Limit	1.38 / Same
SSI - Colon Surgery: Number of Procedures	274.00 / Same
SSI - Colon Surgery: Predicted Cases	6.99 / Same
SSI - Colon Surgery: Observed Cases	4.00 / Same
SSI - Colon Surgery	0.57 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit	-- / Same
SSI - Abdominal Hysterectomy: Upper Confidence Limit	2.50 / Same
SSI - Abdominal Hysterectomy: Number of Procedures	151.00 / Same
SSI - Abdominal Hysterectomy: Predicted Cases	1.20 / Same
SSI - Abdominal Hysterectomy: Observed Cases	0.00 / Same
SSI - Abdominal Hysterectomy	0.00 / Same
MRSA Bacteremia: Lower Confidence Limit	0.20 / Same
MRSA Bacteremia: Upper Confidence Limit	2.10 / Same
MRSA Bacteremia: Patient Days	87,113.00 / Same
MRSA Bacteremia: Predicted Cases	3.89 / Same
MRSA Bacteremia: Observed Cases	3.00 / Same
MRSA Bacteremia	0.77 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.33 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit	0.78 / Better
Clostridium Difficile (C.Diff): Patient Days	81,448.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases	38.69 / Better
Clostridium Difficile (C.Diff): Observed Cases	20.00 / Better
Clostridium Difficile (C.Diff)	0.52 / Better

How PROVIDENCE ST. JUDE MEDICAL CENTER Compares to Other Similar Facilities

This is how PROVIDENCE ST. JUDE MEDICAL CENTER compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in FULLERTON, CA

Worst Hospitals in FULLERTON, CA

Percentages of Complications and Deaths at PROVIDENCE ST. JUDE MEDICAL CENTER

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	NA	Not Enough Data
Death rate for heart attack patients	11.8%	SAME
Death rate for CABG surgery patients	2.4%	SAME
Death rate for COPD patients	11.9%	SAME
Death rate for heart failure patients	12.1%	SAME
Death rate for pneumonia patients	18.9%	SAME
Death rate for stroke patients	11.4%	SAME
Pressure ulcer rate	0.1%	SAME
Death rate among surgical inpatients with serious treatable complications	137%	SAME
Iatrogenic pneumothorax rate	0.21%	SAME
In-hospital fall with hip fracture rate	0.08%	SAME
Postoperative hemorrhage or hematoma rate	2.42%	SAME
Postoperative acute kidney injury requiring dialysis rate	1.23%	SAME
Postoperative respiratory failure rate	8.16%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	2.4%	SAME
Postoperative sepsis rate	4.58%	SAME
Postoperative wound dehiscence rate	1.74%	SAME
Abdominopelvic accidental puncture or laceration rate	1.44%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	0.75%	SAME

Skilled Nursing Facilities Near PROVIDENCE ST. JUDE MEDICAL CENTER

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near PROVIDENCE ST. JUDE MEDICAL CENTER ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
West Anaheim Medical Center D/p Snf	5:
Long Beach Post Acute	5:
Providence Little Co of Mary Transitional Care Ctr	5:
Newport Nursing and Rehabilitation Center	5:
Centinela Skilled Nursing and Wellness Centre West	5:
Monterey Park Conv Hosp	5:
Chino Valley Health Care Cente	5:
White Memorial Medical Ctr Dp	5:
Greenfield Care Center of Fullerton, LLC	5:
Broadway Healthcare Center	5:
Buena Vista Care Center	5:
Orchards Skilled Nursing	5:
St. Catherine Healthcare	5:
South Coast Global Medical Center D/p Snf	5:
Alta Gardens Care Center	5:
Hollenbeck Palms	5:
Greater El Monte Community Hos	5:
Regents Point - Windcrest	5:
Town and Country	5:
Whittier Nursing and Wellness Center, Inc	5:
Glendale Adventist Medical Center Dp/snf	5:
Rowntree Gardens	5:
Villa Mesa Care Center	5:
Chapman Care Center	5:
Clear View Sanitarium	5:
Mission Palms Healthcare Center	5:
Artesia Christian Home Inc.	5:
Park Regency Care Center	5:
Pacific Haven Subacute and Healthcare Center	5:
Torrance Memorial Med Ctr Snf/dp	5:
Montclair Manor Care Center	5:
Bonnie Brae Skilled Nursing	5:
Beach Creek Post-Acute	5:
Palm Terrace Care Center	5:
The Grove Post Acute	5:
Sun Mar Nursing Center	5:
Villa Serena Healthcare Center	5:
Harvard Creek Post Acute	5:
Freedom Village Healthcare Center	5:
Beacon Healthcare Center	5:
Trellis Chino	5:
Atlantic Memorial Healthcare Center	5:
Park Vista at Morningside	5:
La Palma Nursing Center	5:
Solheim Senior Community	5:
Villa Scalabrini Special Care	5:
Mount San Antonio Gardens	5:
Upland Rehabilitation and Care Center	5:
Presbyterian Intercomm Hosp Dp/snf	5:
High Valley Lodge	5:
Villa Valencia Healthcare Center	5:
Heritage Park Nursing Center	5:
Extended Care Hospital of Westminster	5:
Montecito Heights Healthcare and Wellness Centre, LP	5:
Lomita Post-Acute Care Center	5:
Emanate Health Inter-Community Hospital- D/p Snf	5:
Del Mar Convalescent Hospital	5:
Victoria Healthcare and Rehabilitation Center	5:
Kindred Hospital Brea D/p Snf	5:
Oakpark Healthcare Center	5:
Temple City Healthcare	5:
Coast Care Convalescent Center	5:
Osage Healthcare and Wellness Centre	5:
Clear View Convalescent Center	5:
Community Extended Care Hospital of Montclair	4:
Garden View Post Acute Rehabilitation	4:
Coventry Court Health Center	4:
Guardian Rehabilitation Hospital	4:
Huntington Healthcare Center	4:
West Haven Healthcare	4:
Park Anaheim Healthcare Center	4:
Pacific Care Nursing Center	4:
Westlake Convalescent Hospital	4:
Burlington Convalescent Hospital	4:
Anaheim Crest Nursing Center	4:
Del Amo Gardens Care Center	4:
Alden Terrace Convalescent Hospital	4:
Olympia Convalescent Hospital	4:
Alvarado Care Center	4:
Garden Grove Post Acute	4:
Inland Christian Home	4:
Imperial Healthcare Center	4:
Foothill Regional Medical Center D/p Snf	4:
Los Angeles Comm Hospital	4:
El Encanto Healthcare Center	4:
Mainplace Post Acute	4:
East Los Angeles Doctors Hosp	4:
Healthbridge Children's Hospital - Orange D/p Snf	4:
Intercommunity Healthcare and Rehabilitation Center	4:
Ontario Grove Healthcare and Wellness Centre, LP	4:
Buena Park Nursing Center	4:
El Rancho Vista Health Care Center	4:
Lotus Care Center	4:
Huntington Park Nursing Center	4:
Gardena Convalescent Center	4:
Marlora Post Acute Rehab Hosp	4:
Shoreline Healthcare Center	4:
Leisure Court Nursing Center	4:
Villa Del Rio Gardens	4:
Century Villa, Inc	4:

Medical Groups Affiliated with PROVIDENCE ST. JUDE MEDICAL CENTER

There are 530 doctors and 148 medical groups that are affiliated with PROVIDENCE ST. JUDE MEDICAL CENTER.

Affiliated Doctor Groups

The list of medical professionals associated with PROVIDENCE ST. JUDE MEDICAL CENTER is very long, so we have added another pages. See a list of medical professionals associated with PROVIDENCE ST. JUDE MEDICAL CENTER.