PROVIDENCE ST. JOSEPH HOSPITAL Ratings and Reviews

About PROVIDENCE ST. JOSEPH HOSPITAL

PROVIDENCE ST. JOSEPH HOSPITAL is a Acute Care Hospitals. It is in ORANGE, CA. Its type of ownership is Voluntary non-profit - Church. The facility's Medicare ID is 50069. It does provide emergency services. There are 546 medical professionals and 108 doctor groups affiliated with the hospital. On average at PROVIDENCE ST. JOSEPH HOSPITAL, emergency patients were charged $30,132. This is higher than the state average of $26,501. It is also higher than the national average of $25,828.

Quick Links to PROVIDENCE ST. JOSEPH HOSPITAL Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for PROVIDENCE ST. JOSEPH HOSPITAL to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	78 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	4 %
Patients who reported that their nurses "Usually" communicated well	18 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	86 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	3 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	11 %
Patients who reported that their nurses "Always" listened carefully to them	75 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	4 %
Patients who reported that their nurses "Usually" listened carefully to them	21 %
Patients who reported that their nurses "Always" explained things in a way they could understand	74 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	6 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	20 %
Patients who reported that their doctors "Always" communicated well	79 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	5 %
Patients who reported that their doctors "Usually" communicated well	16 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	84 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	4 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	12 %
Patients who reported that their doctors "Always" listened carefully to them	79 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	5 %
Patients who reported that their doctors "Usually" listened carefully to them	16 %
Patients who reported that their doctors "Always" explained things in a way they could understand	74 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	7 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	19 %
Patients who reported that they "Always" received help as soon as they wanted	60 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	10 %
Patients who reported that they "Usually" received help as soon as they wanted	30 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	56 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	11 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	33 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	64 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	9 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	27 %
Patients who reported that staff "Always" explained about medicines before giving it to them	59 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	22 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	19 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	73 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	12 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	15 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	45 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	32 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	23 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	12 %
Patients who reported that YES, they were given information about what to do during their recovery at home	88 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	15 %
Patients who reported that YES, they did discuss whether they would need help after discharge	85 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	10 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	90 %
Patients who "Agree" they understood their care when they left the hospital	36 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	6 %
Patients who "Strongly Agree" they understood their care when they left the hospital	58 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	39 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	7 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	54 %
Patients who "Agree" that they understood their responsiblities in managing their health	37 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	5 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	58 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	31 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	6 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	63 %
Patients who reported that their room and bathroom were "Always" clean	71 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	7 %
Patients who reported that their room and bathroom were "Usually" clean	22 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	57 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	14 %
Patients who reported that the area around their room was "Usually" quiet at night	29 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	6 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	15 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	79 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	4 %
Patients who reported YES, they would definitely recommend the hospital	77 %
Patients who reported YES, they would probably recommend the hospital	19 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of PROVIDENCE ST. JOSEPH HOSPITAL, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the PROVIDENCE ST. JOSEPH HOSPITAL provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for PROVIDENCE ST. JOSEPH HOSPITAL: Not Available

Detailed table for spending and period for patients at PROVIDENCE ST. JOSEPH HOSPITAL:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$26
Hospice (1 to 3 days Prior to Index Hospital Admission)	$0
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$33
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$55
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$32
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$12
Carrier (1 to 3 days Prior to Index Hospital Admission)	$762
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$14,690
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$32
Carrier (During Index Hospital Admission)	$2,155
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$1,107
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$212
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$4,157
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$1,090
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$3,623
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$215
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,930
Total (Complete Episode)	$30,132

Infection Rates at PROVIDENCE ST. JOSEPH HOSPITAL

These measures show how often patients at PROVIDENCE ST. JOSEPH HOSPITAL contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.04 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	0.84 / Better
Central Line Associated Bloodstream Infection: Number of Device Days	10,031.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	7.90 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	2.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards)	0.25 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.27 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	1.41 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	10,175.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	8.86 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	6.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.68 / Same
SSI - Colon Surgery: Lower Confidence Limit	0.20 / Same
SSI - Colon Surgery: Upper Confidence Limit	1.52 / Same
SSI - Colon Surgery: Number of Procedures	249.00 / Same
SSI - Colon Surgery: Predicted Cases	6.33 / Same
SSI - Colon Surgery: Observed Cases	4.00 / Same
SSI - Colon Surgery	0.63 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit	0.04 / Same
SSI - Abdominal Hysterectomy: Upper Confidence Limit	3.57 / Same
SSI - Abdominal Hysterectomy: Number of Procedures	167.00 / Same
SSI - Abdominal Hysterectomy: Predicted Cases	1.38 / Same
SSI - Abdominal Hysterectomy: Observed Cases	1.00 / Same
SSI - Abdominal Hysterectomy	0.73 / Same
MRSA Bacteremia: Lower Confidence Limit	0.08 / Same
MRSA Bacteremia: Upper Confidence Limit	1.60 / Same
MRSA Bacteremia: Patient Days	110,138.00 / Same
MRSA Bacteremia: Predicted Cases	4.14 / Same
MRSA Bacteremia: Observed Cases	2.00 / Same
MRSA Bacteremia	0.48 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.19 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit	0.52 / Better
Clostridium Difficile (C.Diff): Patient Days	103,156.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases	49.05 / Better
Clostridium Difficile (C.Diff): Observed Cases	16.00 / Better
Clostridium Difficile (C.Diff)	0.33 / Better

How PROVIDENCE ST. JOSEPH HOSPITAL Compares to Other Similar Facilities

This is how PROVIDENCE ST. JOSEPH HOSPITAL compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in ORANGE, CA

Worst Hospitals in ORANGE, CA

Percentages of Complications and Deaths at PROVIDENCE ST. JOSEPH HOSPITAL

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	NA	Not Enough Data
Death rate for heart attack patients	12%	SAME
Death rate for CABG surgery patients	2.2%	SAME
Death rate for COPD patients	10.2%	SAME
Death rate for heart failure patients	9.9%	SAME
Death rate for pneumonia patients	14.7%	Better
Death rate for stroke patients	12%	SAME
Pressure ulcer rate	0.35%	SAME
Death rate among surgical inpatients with serious treatable complications	171.47%	SAME
Iatrogenic pneumothorax rate	0.28%	SAME
In-hospital fall with hip fracture rate	0.1%	SAME
Postoperative hemorrhage or hematoma rate	2.11%	SAME
Postoperative acute kidney injury requiring dialysis rate	1.46%	SAME
Postoperative respiratory failure rate	5.63%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	3.35%	SAME
Postoperative sepsis rate	2.95%	SAME
Postoperative wound dehiscence rate	1.69%	SAME
Abdominopelvic accidental puncture or laceration rate	1.51%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	0.74%	SAME

Skilled Nursing Facilities Near PROVIDENCE ST. JOSEPH HOSPITAL

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near PROVIDENCE ST. JOSEPH HOSPITAL ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
The Grove Post Acute	5:
Park Vista at Morningside	5:
Monterey Park Conv Hosp	5:
Harvard Creek Post Acute	5:
Chapman Care Center	5:
Alta Gardens Care Center	5:
La Palma Nursing Center	5:
Del Mar Convalescent Hospital	5:
Rowntree Gardens	5:
Orchards Skilled Nursing	5:
Buena Vista Care Center	5:
Victoria Healthcare and Rehabilitation Center	5:
Emanate Health Inter-Community Hospital- D/p Snf	5:
Sun Mar Nursing Center	5:
Greenfield Care Center of Fullerton, LLC	5:
Villa Serena Healthcare Center	5:
South Coast Global Medical Center D/p Snf	5:
Newport Nursing and Rehabilitation Center	5:
Town and Country	5:
Heritage Park Nursing Center	5:
Trellis Chino	5:
Hollenbeck Palms	5:
Riverside Heights Healthcare Center, LLC	5:
Freedom Village Healthcare Center	5:
Mount San Antonio Gardens	5:
Kindred Hospital Brea D/p Snf	5:
Villa Health Care Center	5:
Mission Palms Healthcare Center	5:
Pacific Haven Subacute and Healthcare Center	5:
Montecito Heights Healthcare and Wellness Centre, LP	5:
Beach Creek Post-Acute	5:
West Anaheim Medical Center D/p Snf	5:
Presbyterian Intercomm Hosp Dp/snf	5:
Greater El Monte Community Hos	5:
Montclair Manor Care Center	5:
Coast Care Convalescent Center	5:
Bonnie Brae Skilled Nursing	5:
Palm Terrace Care Center	5:
Beacon Healthcare Center	5:
Park Regency Care Center	5:
Artesia Christian Home Inc.	5:
Villa Mesa Care Center	5:
White Memorial Medical Ctr Dp	5:
Villa Valencia Healthcare Center	5:
St. Catherine Healthcare	5:
Long Beach Post Acute	5:
Clear View Sanitarium	5:
Chino Valley Health Care Cente	5:
Regents Point - Windcrest	5:
Whittier Nursing and Wellness Center, Inc	5:
Extended Care Hospital of Westminster	5:
Upland Rehabilitation and Care Center	5:
Broadway Healthcare Center	5:
Solheim Senior Community	5:
Temple City Healthcare	5:
Clear View Convalescent Center	5:
Atlantic Memorial Healthcare Center	5:
Brookfield Healthcare Center	4:
Alhambra Hospital Med Ctr Dp/snf	4:
Beachside Nursing Center	4:
Park Anaheim Healthcare Center	4:
Ontario Grove Healthcare and Wellness Centre, LP	4:
Pacific Care Nursing Center	4:
Mission Care Center	4:
Atherton Baptist Home	4:
Huntington Healthcare Center	4:
Whittier Hospital Medical Ctr D/p Snf	4:
Community Extended Care Hospital of Montclair	4:
Gardena Convalescent Center	4:
Anaheim Crest Nursing Center	4:
Pelican Ridge Post Acute	4:
Citrus Nursing Center	4:
Garden View Post Acute Rehabilitation	4:
Memorial Hospital of Gardena D/p Snf	4:
Garden Grove Post Acute	4:
Westlake Convalescent Hospital	4:
Buena Park Nursing Center	4:
Burlington Convalescent Hospital	4:
Mainplace Post Acute	4:
Alden Terrace Convalescent Hospital	4:
Olympia Convalescent Hospital	4:
Corona Regional Medical Center D/p Snf	4:
Leisure Court Nursing Center	4:
Alvarado Care Center	4:
West Haven Healthcare	4:
Alta Vista Healthcare and Wellness Centre	4:
Foothill Regional Medical Center D/p Snf	4:
Marlora Post Acute Rehab Hosp	4:
Shoreline Healthcare Center	4:
East Los Angeles Doctors Hosp	4:
Intercommunity Healthcare and Rehabilitation Center	4:
Inland Christian Home	4:
El Encanto Healthcare Center	4:
Los Angeles Comm Hospital	4:
Imperial Healthcare Center	4:
Paramount Convalescent Hosp.	4:
Chapman Global Medical Center D/p Snf	4:
Courtyard Care Center	4:
Huntington Park Nursing Center	4:
Socal Post-Acute Care	4:

Medical Groups Affiliated with PROVIDENCE ST. JOSEPH HOSPITAL

There are 546 doctors and 108 medical groups that are affiliated with PROVIDENCE ST. JOSEPH HOSPITAL.

Affiliated Doctor Groups

The list of medical professionals associated with PROVIDENCE ST. JOSEPH HOSPITAL is very long, so we have added another pages. See a list of medical professionals associated with PROVIDENCE ST. JOSEPH HOSPITAL.