CHAPMAN GLOBAL MEDICAL CENTER Ratings and Reviews

  About CHAPMAN GLOBAL MEDICAL CENTER

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for CHAPMAN GLOBAL MEDICAL CENTER to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	62 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	15 %
Patients who reported that their nurses "Usually" communicated well	23 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	71 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	10 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	19 %
Patients who reported that their nurses "Always" listened carefully to them	55 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	21 %
Patients who reported that their nurses "Usually" listened carefully to them	24 %
Patients who reported that their nurses "Always" explained things in a way they could understand	61 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	15 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	24 %
Patients who reported that their doctors "Always" communicated well	69 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	10 %
Patients who reported that their doctors "Usually" communicated well	21 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	76 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	7 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	17 %
Patients who reported that their doctors "Always" listened carefully to them	66 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	11 %
Patients who reported that their doctors "Usually" listened carefully to them	23 %
Patients who reported that their doctors "Always" explained things in a way they could understand	63 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	12 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	25 %
Patients who reported that they "Always" received help as soon as they wanted	42 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	27 %
Patients who reported that they "Usually" received help as soon as they wanted	31 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	35 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	29 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	36 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	48 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	24 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	28 %
Patients who reported that staff "Always" explained about medicines before giving it to them	42 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	40 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	18 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	54 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	29 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	17 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	29 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	50 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	21 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	27 %
Patients who reported that YES, they were given information about what to do during their recovery at home	73 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	34 %
Patients who reported that YES, they did discuss whether they would need help after discharge	66 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	21 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	79 %
Patients who "Agree" they understood their care when they left the hospital	54 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	12 %
Patients who "Strongly Agree" they understood their care when they left the hospital	34 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	56 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	20 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	24 %
Patients who "Agree" that they understood their responsiblities in managing their health	57 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	11 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	32 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	47 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	7 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	46 %
Patients who reported that their room and bathroom were "Always" clean	67 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	13 %
Patients who reported that their room and bathroom were "Usually" clean	20 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	46 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	21 %
Patients who reported that the area around their room was "Usually" quiet at night	33 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	20 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	34 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	46 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	20 %
Patients who reported YES, they would definitely recommend the hospital	41 %
Patients who reported YES, they would probably recommend the hospital	39 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of CHAPMAN GLOBAL MEDICAL CENTER, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the CHAPMAN GLOBAL MEDICAL CENTER provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for CHAPMAN GLOBAL MEDICAL CENTER: Not Available

Detailed table for spending and period for patients at CHAPMAN GLOBAL MEDICAL CENTER:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$26
Hospice (1 to 3 days Prior to Index Hospital Admission)	$1
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$13
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$43
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$34
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$9
Carrier (1 to 3 days Prior to Index Hospital Admission)	$812
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$10,533
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$15
Carrier (During Index Hospital Admission)	$1,632
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$753
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$107
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$5,392
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$372
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$8,009
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$67
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,945
Total (Complete Episode)	$29,762

Infection Rates at CHAPMAN GLOBAL MEDICAL CENTER

These measures show how often patients at CHAPMAN GLOBAL MEDICAL CENTER contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	Not Available / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	Not Available / Not Available
Central Line Associated Bloodstream Infection: Number of Device Days	695.00 / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	0.49 / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	0.00 / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards)	Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.33 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	6.40 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	1,520.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	1.03 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	2.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards)	1.94 / Same
SSI - Colon Surgery: Lower Confidence Limit	Not Available / Not Available
SSI - Colon Surgery: Upper Confidence Limit	Not Available / Not Available
SSI - Colon Surgery: Number of Procedures	5.00 / Not Available
SSI - Colon Surgery: Predicted Cases	0.14 / Not Available
SSI - Colon Surgery: Observed Cases	0.00 / Not Available
SSI - Colon Surgery	Not Available / Not Available
SSI - Abdominal Hysterectomy: Lower Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures	Not Available / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases	Not Available / Not Available
SSI - Abdominal Hysterectomy: Observed Cases	Not Available / Not Available
SSI - Abdominal Hysterectomy	Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit	Not Available / Not Available
MRSA Bacteremia: Upper Confidence Limit	Not Available / Not Available
MRSA Bacteremia: Patient Days	6,304.00 / Not Available
MRSA Bacteremia: Predicted Cases	0.22 / Not Available
MRSA Bacteremia: Observed Cases	0.00 / Not Available
MRSA Bacteremia	Not Available / Not Available
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.11 / Same
Clostridium Difficile (C.Diff): Upper Confidence Limit	2.25 / Same
Clostridium Difficile (C.Diff): Patient Days	6,304.00 / Same
Clostridium Difficile (C.Diff): Predicted Cases	2.94 / Same
Clostridium Difficile (C.Diff): Observed Cases	2.00 / Same
Clostridium Difficile (C.Diff)	0.68 / Same

How CHAPMAN GLOBAL MEDICAL CENTER Compares to Other Similar Facilities

This is how CHAPMAN GLOBAL MEDICAL CENTER compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in ORANGE, CA

Worst Hospitals in ORANGE, CA

Percentages of Complications and Deaths at CHAPMAN GLOBAL MEDICAL CENTER

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	2.7%	SAME
Death rate for heart attack patients	NA	Not Enough Data
Death rate for CABG surgery patients	NA	Not Enough Data
Death rate for COPD patients	NA	Not Enough Data
Death rate for heart failure patients	NA	Not Enough Data
Death rate for pneumonia patients	16.3%	SAME
Death rate for stroke patients	NA	Not Enough Data
Pressure ulcer rate	0.4%	SAME
Death rate among surgical inpatients with serious treatable complications	NA	Not Enough Data
Iatrogenic pneumothorax rate	0.24%	SAME
In-hospital fall with hip fracture rate	0.09%	SAME
Postoperative hemorrhage or hematoma rate	2.47%	SAME
Postoperative acute kidney injury requiring dialysis rate	1.57%	SAME
Postoperative respiratory failure rate	10.7%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	3.38%	SAME
Postoperative sepsis rate	5.95%	SAME
Postoperative wound dehiscence rate	2%	SAME
Abdominopelvic accidental puncture or laceration rate	1.08%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	1.01%	SAME

Skilled Nursing Facilities Near CHAPMAN GLOBAL MEDICAL CENTER

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near CHAPMAN GLOBAL MEDICAL CENTER ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
The Grove Post Acute	5:
Valencia Gardens Health Care Center	5:
Rowntree Gardens	5:
Presbyterian Intercomm Hosp Dp/snf	5:
Chapman Care Center	5:
West Anaheim Medical Center D/p Snf	5:
South Coast Global Medical Center D/p Snf	5:
Newport Nursing and Rehabilitation Center	5:
Beacon Healthcare Center	5:
Montclair Manor Care Center	5:
Temple City Healthcare	5:
Victoria Healthcare and Rehabilitation Center	5:
Pacific Haven Subacute and Healthcare Center	5:
Sun Mar Nursing Center	5:
Montecito Heights Healthcare and Wellness Centre, LP	5:
La Palma Nursing Center	5:
Harvard Creek Post Acute	5:
Villa Valencia Healthcare Center	5:
Broadway Healthcare Center	5:
Greenfield Care Center of Fullerton, LLC	5:
Mount San Antonio Gardens	5:
Park Regency Care Center	5:
White Memorial Medical Ctr Dp	5:
Freedom Village Healthcare Center	5:
Villa Mesa Care Center	5:
Buena Vista Care Center	5:
Kindred Hospital Brea D/p Snf	5:
Vista Pacifica Center	5:
Whittier Nursing and Wellness Center, Inc	5:
Mission Palms Healthcare Center	5:
Beach Creek Post-Acute	5:
Heritage Park Nursing Center	5:
Alta Gardens Care Center	5:
Del Mar Convalescent Hospital	5:
Coast Care Convalescent Center	5:
Emanate Health Inter-Community Hospital- D/p Snf	5:
Villa Serena Healthcare Center	5:
Town and Country	5:
Artesia Christian Home Inc.	5:
Monterey Park Conv Hosp	5:
Palm Terrace Care Center	5:
Orchards Skilled Nursing	5:
Hollenbeck Palms	5:
Chino Valley Health Care Cente	5:
Greater El Monte Community Hos	5:
St. Catherine Healthcare	5:
Park Vista at Morningside	5:
Mission Care Center	5:
Regents Point - Windcrest	5:
Long Beach Post Acute	5:
Extended Care Hospital of Westminster	5:
Solheim Senior Community	5:
Riverside Heights Healthcare Center, LLC	5:
Glendale Adventist Medical Center Dp/snf	5:
Trellis Chino	5:
Upland Rehabilitation and Care Center	5:
Villa Health Care Center	5:
Atlantic Memorial Healthcare Center	5:
Socal Post-Acute Care	4:
Intercommunity Healthcare and Rehabilitation Center	4:
Beachside Nursing Center	4:
Park Anaheim Healthcare Center	4:
Pacific Care Nursing Center	4:
Pilgrim Place Health Services Center	4:
Huntington Park Nursing Center	4:
Villa Del Rio Gardens	4:
Mission Care Center	4:
Brookfield Healthcare Center	4:
Anaheim Crest Nursing Center	4:
El Rancho Vista Health Care Center	4:
Pelican Ridge Post Acute	4:
Community Care and Rehabilitation Center	4:
Whittier Hospital Medical Ctr D/p Snf	4:
Ontario Grove Healthcare and Wellness Centre, LP	4:
Garden Grove Post Acute	4:
Buena Park Nursing Center	4:
Community Extended Care Hospital of Montclair	4:
Leisure Court Nursing Center	4:
Citrus Nursing Center	4:
Atherton Baptist Home	4:
Huntington Healthcare Center	4:
Mainplace Post Acute	4:
Corona Regional Medical Center D/p Snf	4:
Extended Care Hospital of Riverside	4:
Alta Vista Healthcare and Wellness Centre	4:
Alhambra Hospital Med Ctr Dp/snf	4:
Marlora Post Acute Rehab Hosp	4:
Paramount Convalescent Hosp.	4:
Foothill Regional Medical Center D/p Snf	4:
Shoreline Healthcare Center	4:
Garden View Post Acute Rehabilitation	4:
West Haven Healthcare	4:
Inland Christian Home	4:
Chapman Global Medical Center D/p Snf	4:
East Los Angeles Doctors Hosp	4:
Healthbridge Children's Hospital - Orange D/p Snf	4:
Courtyard Care Center	4:
San Gabriel Valley Medical Ctr D/p Snf	4:
Imperial Healthcare Center	4:
Alamitos West Health and Rehabilitation	4:

Medical Groups Affiliated with CHAPMAN GLOBAL MEDICAL CENTER

There are 60 doctors and 37 medical groups that are affiliated with CHAPMAN GLOBAL MEDICAL CENTER.

Affiliated Doctor Groups

• NEW FOUNDATION MEDICAL INC
• ORANGE COAST ANESTHESIA INC
• SAADAH ALRAJAB MD MPH INC
• ASPEN ANESTHESIA SERVICES PAIN EXPERTS AND NURSING NETWORKS INC
• SEVEN STAR HOSPITAL ASSOCIATES INC
• CHRISTOPHER C NINH MD, INC
• INFECTIOUS DISEASE ASSOCIATES OF ORANGE COUNTY INC
• DOAN AND CO MEDICAL CORP
• MY MD INC
• TIP TOP ANESTHESIA GROUP INC
• HARINDER S. GOGIA, M.D., INC.
• THE ONCOLOGY INSTITUTE CA, A PROFESSIONAL CORPORATION
• EAST POST ROAD MEDICAL SERVICES PC
• EVANGELICAL MEDICAL SERVICES ORGANIZATION
• CALIFORNIA PHS PC
• GN MEDICAL ASSOCIATES, INC
• CARECONNECTMD CA PC
• J M GEISS DO APC
• PIH HEALTH PHYSICIANS
• ASSOCIATED GASTROENTEROLOGY MEDICAL GROUP
• EXCELL INTEGRATED MEDICAL GROUP INC
• YASSER H. SALEM MD., PROFESSIONAL CORPORATION
• GEM MEDICAL GROUP CORPORATION
• FOUNTAIN VALLEY CARDIOLOGY MEDICAL CLINIC INC
• GATEWAY REHAB AND WELLNESS CENTER INC
• NEWPORT PHYSICAL MEDICINE AND REHABILITATION INC
• HP ANESTHESIA INC
• WEST HOLLYWOOD VEIN CLINIC PC
• GLENDALE VEIN CLINIC PC
• CHEST AND CRITICAL CARE CONSULTANTS A MEDICAL GROUP
• REGENTS OF THE UNIVERSITY OF
• EXER MEDICAL CORPORATION
• CADUCEUS PHYSICIANS MEDICAL GROUP
• SOL RADIOLOGY INC
• BEVERLY RADIOLOGY MEDICAL GROUP III
• NEWPORT DIAGNOSTIC RADIOLOGY INC
• REZA SHAHBAZ MD INC

The list of medical professionals associated with CHAPMAN GLOBAL MEDICAL CENTER is very long, so we have added another pages. See a list of medical professionals associated with CHAPMAN GLOBAL MEDICAL CENTER.