ADVENTIST HEALTH DELANO Ratings and Reviews

About ADVENTIST HEALTH DELANO

ADVENTIST HEALTH DELANO is a Acute Care Hospitals. It is in DELANO, CA. Its type of ownership is Proprietary. The facility's Medicare ID is 50608. It does provide emergency services. There are 134 medical professionals and 99 doctor groups affiliated with the hospital. On average at ADVENTIST HEALTH DELANO, emergency patients were charged $23,638. This is lower than the state average of $26,501. It is also lower than the national average of $25,828.

Quick Links to ADVENTIST HEALTH DELANO Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for ADVENTIST HEALTH DELANO to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	78 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	5 %
Patients who reported that their nurses "Usually" communicated well	17 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	84 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	4 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	12 %
Patients who reported that their nurses "Always" listened carefully to them	78 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	6 %
Patients who reported that their nurses "Usually" listened carefully to them	16 %
Patients who reported that their nurses "Always" explained things in a way they could understand	74 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	7 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	19 %
Patients who reported that their doctors "Always" communicated well	74 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	6 %
Patients who reported that their doctors "Usually" communicated well	20 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	80 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	3 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	17 %
Patients who reported that their doctors "Always" listened carefully to them	72 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	7 %
Patients who reported that their doctors "Usually" listened carefully to them	21 %
Patients who reported that their doctors "Always" explained things in a way they could understand	68 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	9 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	23 %
Patients who reported that they "Always" received help as soon as they wanted	61 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	16 %
Patients who reported that they "Usually" received help as soon as they wanted	23 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	63 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	12 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	25 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	59 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	21 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	20 %
Patients who reported that staff "Always" explained about medicines before giving it to them	55 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	27 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	18 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	67 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	11 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	22 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	43 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	43 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	14 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	15 %
Patients who reported that YES, they were given information about what to do during their recovery at home	85 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	16 %
Patients who reported that YES, they did discuss whether they would need help after discharge	84 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	14 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	86 %
Patients who "Agree" they understood their care when they left the hospital	52 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	10 %
Patients who "Strongly Agree" they understood their care when they left the hospital	38 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	58 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	11 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	31 %
Patients who "Agree" that they understood their responsiblities in managing their health	49 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	12 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	39 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	48 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	7 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	45 %
Patients who reported that their room and bathroom were "Always" clean	84 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	3 %
Patients who reported that their room and bathroom were "Usually" clean	13 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	54 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	14 %
Patients who reported that the area around their room was "Usually" quiet at night	32 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	15 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	22 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	63 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	11 %
Patients who reported YES, they would definitely recommend the hospital	58 %
Patients who reported YES, they would probably recommend the hospital	31 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of ADVENTIST HEALTH DELANO, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the ADVENTIST HEALTH DELANO provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for ADVENTIST HEALTH DELANO: Not Available

Detailed table for spending and period for patients at ADVENTIST HEALTH DELANO:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$26
Hospice (1 to 3 days Prior to Index Hospital Admission)	$0
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$18
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$44
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$14
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$3
Carrier (1 to 3 days Prior to Index Hospital Admission)	$549
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$10,236
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$28
Carrier (During Index Hospital Admission)	$973
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$503
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$272
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$3,515
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$805
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$5,042
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$116
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,494
Total (Complete Episode)	$23,638

Infection Rates at ADVENTIST HEALTH DELANO

These measures show how often patients at ADVENTIST HEALTH DELANO contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	Not Available / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	Not Available / Not Available
Central Line Associated Bloodstream Infection: Number of Device Days	823.00 / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	0.58 / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	1.00 / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards)	Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	1,141.00 / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	0.80 / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	1.00 / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards)	Not Available / Not Available
SSI - Colon Surgery: Lower Confidence Limit	Not Available / Not Available
SSI - Colon Surgery: Upper Confidence Limit	Not Available / Not Available
SSI - Colon Surgery: Number of Procedures	5.00 / Not Available
SSI - Colon Surgery: Predicted Cases	0.13 / Not Available
SSI - Colon Surgery: Observed Cases	0.00 / Not Available
SSI - Colon Surgery	Not Available / Not Available
SSI - Abdominal Hysterectomy: Lower Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures	10.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases	0.08 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases	0.00 / Not Available
SSI - Abdominal Hysterectomy	Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit	Not Available / Not Available
MRSA Bacteremia: Upper Confidence Limit	Not Available / Not Available
MRSA Bacteremia: Patient Days	7,858.00 / Not Available
MRSA Bacteremia: Predicted Cases	0.30 / Not Available
MRSA Bacteremia: Observed Cases	0.00 / Not Available
MRSA Bacteremia	Not Available / Not Available
Clostridium Difficile (C.Diff): Lower Confidence Limit	-- / Same
Clostridium Difficile (C.Diff): Upper Confidence Limit	1.01 / Same
Clostridium Difficile (C.Diff): Patient Days	7,001.00 / Same
Clostridium Difficile (C.Diff): Predicted Cases	2.98 / Same
Clostridium Difficile (C.Diff): Observed Cases	0.00 / Same
Clostridium Difficile (C.Diff)	0.00 / Same

How ADVENTIST HEALTH DELANO Compares to Other Similar Facilities

This is how ADVENTIST HEALTH DELANO compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in DELANO, CA

Worst Hospitals in DELANO, CA

Percentages of Complications and Deaths at ADVENTIST HEALTH DELANO

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	NA	Not Enough Data
Death rate for heart attack patients	NA	Not Enough Data
Death rate for CABG surgery patients	NA	Not Enough Data
Death rate for COPD patients	NA	Not Enough Data
Death rate for heart failure patients	11.7%	SAME
Death rate for pneumonia patients	20.8%	SAME
Death rate for stroke patients	NA	Not Enough Data
Pressure ulcer rate	2.4%	Worse
Death rate among surgical inpatients with serious treatable complications	NA	Not Enough Data
Iatrogenic pneumothorax rate	0.24%	SAME
In-hospital fall with hip fracture rate	0.1%	SAME
Postoperative hemorrhage or hematoma rate	2.48%	SAME
Postoperative acute kidney injury requiring dialysis rate	1.57%	SAME
Postoperative respiratory failure rate	8.69%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	3.42%	SAME
Postoperative sepsis rate	5.23%	SAME
Postoperative wound dehiscence rate	2%	SAME
Abdominopelvic accidental puncture or laceration rate	1.06%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	1.47%	Worse

Skilled Nursing Facilities Near ADVENTIST HEALTH DELANO

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near ADVENTIST HEALTH DELANO ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Sierra View Medical Center	5:
Valley View Care Center	4:
Gateway Post Acute	4:
Sierra Valley Rehab Center	3:
Shafter Nursing Care	2:
Adventist Health Delano	2:
Delano District Skilled Nursing Facility	2:
Sequoia Transitional Care	2:
River Walk Care Center	2:
Kern River Transitional Care	1:
Bakersfield Post Acute	1:

Medical Groups Affiliated with ADVENTIST HEALTH DELANO

There are 134 doctors and 99 medical groups that are affiliated with ADVENTIST HEALTH DELANO.

Affiliated Doctor Groups

The list of medical professionals associated with ADVENTIST HEALTH DELANO is very long, so we have added another pages. See a list of medical professionals associated with ADVENTIST HEALTH DELANO.