PENINSULA MEDICAL CENTER Ratings and Reviews

About PENINSULA MEDICAL CENTER

PENINSULA MEDICAL CENTER is a Acute Care Hospitals. It is in BURLINGAME, CA. Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 50007. It does provide emergency services. There are 763 medical professionals and 116 doctor groups affiliated with the hospital. On average at PENINSULA MEDICAL CENTER, emergency patients were charged $23,624. This is lower than the state average of $26,501. It is also lower than the national average of $25,828.

Quick Links to PENINSULA MEDICAL CENTER Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for PENINSULA MEDICAL CENTER to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	78 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	4 %
Patients who reported that their nurses "Usually" communicated well	18 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	86 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	2 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	12 %
Patients who reported that their nurses "Always" listened carefully to them	75 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	4 %
Patients who reported that their nurses "Usually" listened carefully to them	21 %
Patients who reported that their nurses "Always" explained things in a way they could understand	73 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	6 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	21 %
Patients who reported that their doctors "Always" communicated well	78 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	5 %
Patients who reported that their doctors "Usually" communicated well	17 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	83 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	3 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	14 %
Patients who reported that their doctors "Always" listened carefully to them	77 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	5 %
Patients who reported that their doctors "Usually" listened carefully to them	18 %
Patients who reported that their doctors "Always" explained things in a way they could understand	73 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	6 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	21 %
Patients who reported that they "Always" received help as soon as they wanted	57 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	12 %
Patients who reported that they "Usually" received help as soon as they wanted	31 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	53 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	12 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	35 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	63 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	13 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	24 %
Patients who reported that staff "Always" explained about medicines before giving it to them	58 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	21 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	21 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	70 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	11 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	19 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	45 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	32 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	23 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	15 %
Patients who reported that YES, they were given information about what to do during their recovery at home	85 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	15 %
Patients who reported that YES, they did discuss whether they would need help after discharge	85 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	14 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	86 %
Patients who "Agree" they understood their care when they left the hospital	41 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	6 %
Patients who "Strongly Agree" they understood their care when they left the hospital	53 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	45 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	8 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	47 %
Patients who "Agree" that they understood their responsiblities in managing their health	43 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	4 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	53 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	33 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	6 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	61 %
Patients who reported that their room and bathroom were "Always" clean	73 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	8 %
Patients who reported that their room and bathroom were "Usually" clean	19 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	55 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	11 %
Patients who reported that the area around their room was "Usually" quiet at night	34 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	7 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	18 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	75 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	4 %
Patients who reported YES, they would definitely recommend the hospital	79 %
Patients who reported YES, they would probably recommend the hospital	17 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of PENINSULA MEDICAL CENTER, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the PENINSULA MEDICAL CENTER provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for PENINSULA MEDICAL CENTER: Not Available

Detailed table for spending and period for patients at PENINSULA MEDICAL CENTER:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$37
Hospice (1 to 3 days Prior to Index Hospital Admission)	$0
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$49
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$80
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$24
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$11
Carrier (1 to 3 days Prior to Index Hospital Admission)	$697
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$11,570
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$12
Carrier (During Index Hospital Admission)	$1,687
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$928
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$287
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$2,364
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$783
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$3,669
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$75
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,350
Total (Complete Episode)	$23,624

Infection Rates at PENINSULA MEDICAL CENTER

These measures show how often patients at PENINSULA MEDICAL CENTER contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	-- / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	0.72 / Better
Central Line Associated Bloodstream Infection: Number of Device Days	4,635.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	4.16 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	0.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards)	0.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.14 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	1.52 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	5,565.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	5.39 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	3.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.56 / Same
SSI - Colon Surgery: Lower Confidence Limit	0.09 / Same
SSI - Colon Surgery: Upper Confidence Limit	1.70 / Same
SSI - Colon Surgery: Number of Procedures	160.00 / Same
SSI - Colon Surgery: Predicted Cases	3.90 / Same
SSI - Colon Surgery: Observed Cases	2.00 / Same
SSI - Colon Surgery	0.51 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures	45.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases	0.35 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases	1.00 / Not Available
SSI - Abdominal Hysterectomy	Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit	-- / Same
MRSA Bacteremia: Upper Confidence Limit	1.05 / Same
MRSA Bacteremia: Patient Days	55,067.00 / Same
MRSA Bacteremia: Predicted Cases	2.86 / Same
MRSA Bacteremia: Observed Cases	0.00 / Same
MRSA Bacteremia	0.00 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.21 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit	0.59 / Better
Clostridium Difficile (C.Diff): Patient Days	51,610.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases	40.77 / Better
Clostridium Difficile (C.Diff): Observed Cases	15.00 / Better
Clostridium Difficile (C.Diff)	0.37 / Better

How PENINSULA MEDICAL CENTER Compares to Other Similar Facilities

This is how PENINSULA MEDICAL CENTER compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in BURLINGAME, CA

Worst Hospitals in BURLINGAME, CA

Percentages of Complications and Deaths at PENINSULA MEDICAL CENTER

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	2.9%	SAME
Death rate for heart attack patients	11.4%	SAME
Death rate for CABG surgery patients	2.4%	SAME
Death rate for COPD patients	8.4%	SAME
Death rate for heart failure patients	9.7%	SAME
Death rate for pneumonia patients	16.8%	SAME
Death rate for stroke patients	10.6%	Better
Pressure ulcer rate	0.12%	SAME
Death rate among surgical inpatients with serious treatable complications	140.93%	SAME
Iatrogenic pneumothorax rate	0.23%	SAME
In-hospital fall with hip fracture rate	0.08%	SAME
Postoperative hemorrhage or hematoma rate	2.5%	SAME
Postoperative acute kidney injury requiring dialysis rate	0.96%	SAME
Postoperative respiratory failure rate	5.18%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	2.61%	SAME
Postoperative sepsis rate	2.7%	SAME
Postoperative wound dehiscence rate	1.75%	SAME
Abdominopelvic accidental puncture or laceration rate	0.69%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	0.58%	Better

Skilled Nursing Facilities Near PENINSULA MEDICAL CENTER

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near PENINSULA MEDICAL CENTER ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Childrens Hc Org No Ca -Pediatric Hospital D/p Snf	5:
Garfield Neurobehavioral Center	5:
Shields Nursing Center	5:
The Terraces at Los Altos Health Facility	5:
San Bruno Skilled Nursing	5:
St Paul's Towers	5:
Pleasant Hill Post Acute	5:
Morton Bakar Center	5:
Linda Mar Care Center	5:
Niles Canyon Post Acute	5:
Pacifica Nursing and Rehabilitation Center	5:
Danville Post-Acute Rehab	5:
Bay Area Healthcare Center	5:
Palo Alto Sub-Acute and Rehabilitation Center	5:
Fremont Healthcare Center	5:
All Saint's Subacute and Transitional Care	5:
The Villas at Saratoga Skilled Nsg and Assisted Lvg	5:
Childrens Hc Org No Ca Saratoga Pediatric Subacute	5:
St Anthony Care Center	5:
Alameda Hospital D/p Snf	5:
Washington Center	5:
Masonic Home	5:
Chaparral House	5:
Emmanuel Post Acute Care - Hayward	5:
Richmond Post Acute Care	5:
Health Care Ctr at The Forum at Rancho San Antonio	5:
Piedmont Gardens Health Facility	5:
La Casa Via Transitional Care Center	5:
We Care Skilled Nursing Facility	5:
Brookside Skilled Nursing Hospital	5:
Stonebrook Health and Rehabilitation	5:
Hayes Convalescent Hospital	5:
Canyon Creek Post-Acute	5:
Alameda County Medical Center D/p Snf	5:
Lawton Skilled Nursing and Rehabilitation Center	5:
Excell Health Care Center	5:
Marina Garden Nursing Center	5:
Greenhills Manor	5:
Vi at Palo Alto	5:
Crestwood Treatment Center	5:
Zuckerberg San Francisco General Hosp and Trauma Snf	5:
Crestwood Manor - Fremont	5:
Kaiser Permanente Post-Acute Care Center	5:
Webster House	5:
California Pacific Medical Ctr- Davies Campus Hosp	5:
Baywood Court Health Center	5:
Cedar Crest Nursing and Rehabilitation Center	5:
San Francisco Towers	5:
Saratoga Retirement Community Health Center	5:
The Avenues Transitional Care Center	5:
The Tamalpais	5:
Woodlands Healthcare Center	5:
Medical Hill Healthcare Center	5:
St Francis Healthcare Center	5:
Redwood Healthcare Center LLC	4:
The Sequoias	4:
Oakland Heights Nursing and Rehabilitation	4:
Hayward Hills Health Care Center	4:
Central Gardens Post Acute	4:
Mercy Retirement and Care Center	4:
Courtyard Care Center	4:
Valley Pointe Nursing and Rehabilitation Center	4:
Windsor Rosewood Care Center	4:
Camden Postacute Care, Inc	4:
Idylwood Care Center	4:
San Leandro Healthcare Center	4:
Vista Post Acute	4:
Jones Convalescent Hospital	4:
Orinda Care Center, LLC	4:
O'connor Hospital D/p Snf	4:
Lake Merritt Healthcare Center LLC	4:
Windsor Country Drive Care Center	4:
Park Central Care and Rehabilitation Center	4:
Devonshire Oaks Nursing Center	4:
Moraga Post Acute	4:
Mission Valley Post Acute	4:
Tice Valley Post Acute	4:
Kyakameena Care Center	4:
Elmwood Care Center	4:
Peninsula Post-Acute	4:
Oakland Healthcare and Wellness Center	4:
Mcclure Post Acute	4:
Hayward Healthcare and Wellness Center	4:
Creekside Post-Acute	4:
Sunnyvale Gardens Post Acute	4:
Rossmoor Post Acute	4:
Plum Tree Care Center	4:
Empress Care Center, LLC	4:
City View Post Acute	4:
Grant Cuesta Sub-Acute and Rehabilitation Center	3:
Bethesda Home	3:
A Grace Sub Acute and Skilled Care	3:
Sequoias San Francisco Convalescent Hospital	3:
Hayward Gardens Post Acute	3:
St. Anne's Home	3:
East Bay Post-Acute	3:
Sunny View Manor	3:
All Saint's Maubert	3:
Bellaken Skilled Nursing Center	3:
St John Kronstadt Convalescent Center	3:

Medical Groups Affiliated with PENINSULA MEDICAL CENTER

There are 763 doctors and 116 medical groups that are affiliated with PENINSULA MEDICAL CENTER.

Affiliated Doctor Groups

The list of medical professionals associated with PENINSULA MEDICAL CENTER is very long, so we have added another pages. See a list of medical professionals associated with PENINSULA MEDICAL CENTER.