KAISER FOUNDATION HOSPITAL - REDWOOD CITY Ratings and Reviews

  About KAISER FOUNDATION HOSPITAL - REDWOOD CITY

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for KAISER FOUNDATION HOSPITAL - REDWOOD CITY to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	77 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	5 %
Patients who reported that their nurses "Usually" communicated well	18 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	85 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	3 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	12 %
Patients who reported that their nurses "Always" listened carefully to them	73 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	5 %
Patients who reported that their nurses "Usually" listened carefully to them	22 %
Patients who reported that their nurses "Always" explained things in a way they could understand	72 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	6 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	22 %
Patients who reported that their doctors "Always" communicated well	80 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	5 %
Patients who reported that their doctors "Usually" communicated well	15 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	86 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	3 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	11 %
Patients who reported that their doctors "Always" listened carefully to them	79 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	5 %
Patients who reported that their doctors "Usually" listened carefully to them	16 %
Patients who reported that their doctors "Always" explained things in a way they could understand	75 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	6 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	19 %
Patients who reported that they "Always" received help as soon as they wanted	61 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	11 %
Patients who reported that they "Usually" received help as soon as they wanted	28 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	58 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	11 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	31 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	65 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	12 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	23 %
Patients who reported that staff "Always" explained about medicines before giving it to them	60 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	20 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	20 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	74 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	10 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	16 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	46 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	31 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	23 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	12 %
Patients who reported that YES, they were given information about what to do during their recovery at home	88 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	11 %
Patients who reported that YES, they did discuss whether they would need help after discharge	89 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	13 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	87 %
Patients who "Agree" they understood their care when they left the hospital	43 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	6 %
Patients who "Strongly Agree" they understood their care when they left the hospital	51 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	48 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	7 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	45 %
Patients who "Agree" that they understood their responsiblities in managing their health	45 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	6 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	49 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	34 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	5 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	61 %
Patients who reported that their room and bathroom were "Always" clean	76 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	8 %
Patients who reported that their room and bathroom were "Usually" clean	16 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	56 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	11 %
Patients who reported that the area around their room was "Usually" quiet at night	33 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	7 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	17 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	76 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	4 %
Patients who reported YES, they would definitely recommend the hospital	78 %
Patients who reported YES, they would probably recommend the hospital	18 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of KAISER FOUNDATION HOSPITAL - REDWOOD CITY, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the KAISER FOUNDATION HOSPITAL - REDWOOD CITY provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for KAISER FOUNDATION HOSPITAL - REDWOOD CITY: Not Available

Detailed table for spending and period for patients at KAISER FOUNDATION HOSPITAL - REDWOOD CITY:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$31
Hospice (1 to 3 days Prior to Index Hospital Admission)	$0
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$366
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$288
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$0
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$0
Carrier (1 to 3 days Prior to Index Hospital Admission)	$745
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$14,283
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$0
Carrier (During Index Hospital Admission)	$688
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$1,040
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$552
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$3,484
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$1,568
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$3,478
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$82
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,054
Total (Complete Episode)	$27,660

Infection Rates at KAISER FOUNDATION HOSPITAL - REDWOOD CITY

These measures show how often patients at KAISER FOUNDATION HOSPITAL - REDWOOD CITY contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.33 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	3.57 / Same
Central Line Associated Bloodstream Infection: Number of Device Days	2,467.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	2.29 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	3.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards)	1.31 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	-- / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	0.44 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	2,880.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	6.79 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	0.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.00 / Better
SSI - Colon Surgery: Lower Confidence Limit	1.11 / Worse
SSI - Colon Surgery: Upper Confidence Limit	8.43 / Worse
SSI - Colon Surgery: Number of Procedures	46.00 / Worse
SSI - Colon Surgery: Predicted Cases	1.14 / Worse
SSI - Colon Surgery: Observed Cases	4.00 / Worse
SSI - Colon Surgery	3.50 / Worse
SSI - Abdominal Hysterectomy: Lower Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures	12.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases	0.09 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases	0.00 / Not Available
SSI - Abdominal Hysterectomy	Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit	-- / Same
MRSA Bacteremia: Upper Confidence Limit	2.40 / Same
MRSA Bacteremia: Patient Days	32,631.00 / Same
MRSA Bacteremia: Predicted Cases	1.25 / Same
MRSA Bacteremia: Observed Cases	0.00 / Same
MRSA Bacteremia	0.00 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.05 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit	0.51 / Better
Clostridium Difficile (C.Diff): Patient Days	29,093.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases	16.03 / Better
Clostridium Difficile (C.Diff): Observed Cases	3.00 / Better
Clostridium Difficile (C.Diff)	0.19 / Better

How KAISER FOUNDATION HOSPITAL - REDWOOD CITY Compares to Other Similar Facilities

This is how KAISER FOUNDATION HOSPITAL - REDWOOD CITY compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in REDWOOD CITY, CA

Worst Hospitals in REDWOOD CITY, CA

Percentages of Complications and Deaths at KAISER FOUNDATION HOSPITAL - REDWOOD CITY

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	NA	Not Enough Data
Death rate for heart attack patients	NA	Not Enough Data
Death rate for CABG surgery patients	NA	Not Enough Data
Death rate for COPD patients	NA	Not Enough Data
Death rate for heart failure patients	NA	Not Enough Data
Death rate for pneumonia patients	NA	Not Enough Data
Death rate for stroke patients	13.5%	SAME
Pressure ulcer rate	0.98%	SAME
Death rate among surgical inpatients with serious treatable complications	NA	Not Enough Data
Iatrogenic pneumothorax rate	0.24%	SAME
In-hospital fall with hip fracture rate	0.09%	SAME
Postoperative hemorrhage or hematoma rate	2.67%	SAME
Postoperative acute kidney injury requiring dialysis rate	1.56%	SAME
Postoperative respiratory failure rate	9.57%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	3.68%	SAME
Postoperative sepsis rate	5.62%	SAME
Postoperative wound dehiscence rate	NA	Not Enough Data
Abdominopelvic accidental puncture or laceration rate	1.06%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	1.14%	SAME

Skilled Nursing Facilities Near KAISER FOUNDATION HOSPITAL - REDWOOD CITY

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near KAISER FOUNDATION HOSPITAL - REDWOOD CITY ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Stonebrook Health and Rehabilitation	5:
Zuckerberg San Francisco General Hosp and Trauma Snf	5:
Baywood Court Health Center	5:
Pleasanton Nursing and Rehabilitation Center	5:
Fremont Healthcare Center	5:
The Villas at Saratoga Skilled Nsg and Assisted Lvg	5:
San Francisco Towers	5:
Childrens Hc Org No Ca -Pediatric Hospital D/p Snf	5:
Lincoln Glen Skilled Nursing	5:
Alameda Hospital D/p Snf	5:
Emmanuel Post Acute Care - Hayward	5:
Greenhills Manor	5:
Childrens Hc Org No Ca Saratoga Pediatric Subacute	5:
St Anthony Care Center	5:
Garfield Neurobehavioral Center	5:
Vista Manor Nursing Center	5:
All Saint's Subacute and Transitional Care	5:
Canyon Creek Post-Acute	5:
Piedmont Gardens Health Facility	5:
Alameda County Medical Center D/p Snf	5:
Marina Garden Nursing Center	5:
Crestwood Manor - Fremont	5:
St Paul's Towers	5:
Health Care Ctr at The Forum at Rancho San Antonio	5:
The Avenues Transitional Care Center	5:
San Bruno Skilled Nursing	5:
Linda Mar Care Center	5:
Niles Canyon Post Acute	5:
Cedar Crest Nursing and Rehabilitation Center	5:
We Care Skilled Nursing Facility	5:
Vi at Palo Alto	5:
Palo Alto Sub-Acute and Rehabilitation Center	5:
Excell Health Care Center	5:
Danville Post-Acute Rehab	5:
Lawton Skilled Nursing and Rehabilitation Center	5:
Pacifica Nursing and Rehabilitation Center	5:
St Francis Healthcare Center	5:
Kaiser Permanente Post-Acute Care Center	5:
The Terraces at Los Altos Health Facility	5:
Woodlands Healthcare Center	5:
Creekview Skilled Nursing	5:
Morton Bakar Center	5:
Webster House	5:
Bay Area Healthcare Center	5:
Hayes Convalescent Hospital	5:
Washington Center	5:
Saratoga Retirement Community Health Center	5:
California Pacific Medical Ctr- Davies Campus Hosp	5:
Brookside Skilled Nursing Hospital	5:
The Reutlinger Community	5:
Crestwood Treatment Center	5:
The Vineyards Healthcare Center	5:
Mission De La Casa	5:
Medical Hill Healthcare Center	5:
Masonic Home	5:
Creekside Post-Acute	4:
Empress Care Center, LLC	4:
Sunnyvale Gardens Post Acute	4:
The Ridge Post Acute	4:
Devonshire Oaks Nursing Center	4:
Mercy Retirement and Care Center	4:
Avondale Villa Post-Acute	4:
Central Gardens Post Acute	4:
Stratford Villa Post-Acute	4:
Hayward Healthcare and Wellness Center	4:
Jones Convalescent Hospital	4:
Oakland Healthcare and Wellness Center	4:
The Sequoias	4:
Inspire Behavioral Health	4:
Mcclure Post Acute	4:
Camden Postacute Care, Inc	4:
Hayward Hills Health Care Center	4:
Redwood Healthcare Center LLC	4:
Courtyard Care Center	4:
Valley Pointe Nursing and Rehabilitation Center	4:
Lake Merritt Healthcare Center LLC	4:
Oakland Heights Nursing and Rehabilitation	4:
City View Post Acute	4:
O'connor Hospital D/p Snf	4:
Windsor Country Drive Care Center	4:
Vista Post Acute	4:
Park Central Care and Rehabilitation Center	4:
San Jose Healthcare and Wellness Center	4:
Mission Valley Post Acute	4:
Idylwood Care Center	4:
San Leandro Healthcare Center	4:
Plum Tree Care Center	4:
Peninsula Post-Acute	4:
Sunnyvale Post-Acute Center	3:
Los Altos Sub-Acute and Rehabilitation Center	3:
Eden Healthcare Center	3:
Windsor Post-Acute Care Center of Hayward	3:
Driftwood Healthcare Center - Hayward	3:
Canyon Springs Post-Acute	3:
Bethesda Home	3:
A Grace Sub Acute and Skilled Care	3:
Villa Siena	3:
Grant Cuesta Sub-Acute and Rehabilitation Center	3:
Fruitvale Healthcare Center	3:
Hayward Gardens Post Acute	3:

Medical Groups Affiliated with KAISER FOUNDATION HOSPITAL - REDWOOD CITY

There are 82 doctors and 7 medical groups that are affiliated with KAISER FOUNDATION HOSPITAL - REDWOOD CITY.

Affiliated Doctor Groups

• PERMANENTE MEDICAL GROUP INC
• SOLANO GATEWAY MEDICAL GROUP, INC.
• PENINSULA HOSPITALIST ASSOCIATES INC
• PACIFIC INPATIENT MEDICAL GROUP
• PREMIER DIAGNOSTIC AND INTERVENTIONAL SPECIALISTS
• BERKELEY EMERGENCY MEDICAL GROUP INC
• EMERGENCY PHYSICIANS ASSOCIATES SAN JOSE PC

The list of medical professionals associated with KAISER FOUNDATION HOSPITAL - REDWOOD CITY is very long, so we have added another pages. See a list of medical professionals associated with KAISER FOUNDATION HOSPITAL - REDWOOD CITY.