KAISER FOUNDATION HOSPITAL - SOUTH SAN FRANCISCO Ratings and Reviews

  About KAISER FOUNDATION HOSPITAL - SOUTH SAN FRANCISCO

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for KAISER FOUNDATION HOSPITAL - SOUTH SAN FRANCISCO to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	77 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	5 %
Patients who reported that their nurses "Usually" communicated well	18 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	84 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	3 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	13 %
Patients who reported that their nurses "Always" listened carefully to them	75 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	5 %
Patients who reported that their nurses "Usually" listened carefully to them	20 %
Patients who reported that their nurses "Always" explained things in a way they could understand	72 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	7 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	21 %
Patients who reported that their doctors "Always" communicated well	80 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	3 %
Patients who reported that their doctors "Usually" communicated well	17 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	86 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	2 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	12 %
Patients who reported that their doctors "Always" listened carefully to them	77 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	4 %
Patients who reported that their doctors "Usually" listened carefully to them	19 %
Patients who reported that their doctors "Always" explained things in a way they could understand	76 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	5 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	19 %
Patients who reported that they "Always" received help as soon as they wanted	61 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	12 %
Patients who reported that they "Usually" received help as soon as they wanted	27 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	61 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	10 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	29 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	60 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	14 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	26 %
Patients who reported that staff "Always" explained about medicines before giving it to them	59 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	19 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	22 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	71 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	10 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	19 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	47 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	28 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	25 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	17 %
Patients who reported that YES, they were given information about what to do during their recovery at home	83 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	17 %
Patients who reported that YES, they did discuss whether they would need help after discharge	83 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	16 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	84 %
Patients who "Agree" they understood their care when they left the hospital	47 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	5 %
Patients who "Strongly Agree" they understood their care when they left the hospital	48 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	53 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	7 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	40 %
Patients who "Agree" that they understood their responsiblities in managing their health	49 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	5 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	46 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	36 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	5 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	59 %
Patients who reported that their room and bathroom were "Always" clean	72 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	8 %
Patients who reported that their room and bathroom were "Usually" clean	20 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	41 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	20 %
Patients who reported that the area around their room was "Usually" quiet at night	39 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	8 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	24 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	68 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	5 %
Patients who reported YES, they would definitely recommend the hospital	69 %
Patients who reported YES, they would probably recommend the hospital	26 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of KAISER FOUNDATION HOSPITAL - SOUTH SAN FRANCISCO, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the KAISER FOUNDATION HOSPITAL - SOUTH SAN FRANCISCO provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for KAISER FOUNDATION HOSPITAL - SOUTH SAN FRANCISCO: Not Available

Detailed table for spending and period for patients at KAISER FOUNDATION HOSPITAL - SOUTH SAN FRANCISCO:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$0
Hospice (1 to 3 days Prior to Index Hospital Admission)	$0
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$0
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$43
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$0
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$0
Carrier (1 to 3 days Prior to Index Hospital Admission)	$478
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$13,440
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$2
Carrier (During Index Hospital Admission)	$711
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$666
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$243
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$3,439
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$673
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$2,743
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$15
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$772
Total (Complete Episode)	$23,226

Infection Rates at KAISER FOUNDATION HOSPITAL - SOUTH SAN FRANCISCO

These measures show how often patients at KAISER FOUNDATION HOSPITAL - SOUTH SAN FRANCISCO contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.02 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	1.66 / Same
Central Line Associated Bloodstream Infection: Number of Device Days	3,792.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	2.96 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	1.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards)	0.34 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.11 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	2.25 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	3,773.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	2.94 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	2.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.68 / Same
SSI - Colon Surgery: Lower Confidence Limit	0.53 / Same
SSI - Colon Surgery: Upper Confidence Limit	5.62 / Same
SSI - Colon Surgery: Number of Procedures	60.00 / Same
SSI - Colon Surgery: Predicted Cases	1.45 / Same
SSI - Colon Surgery: Observed Cases	3.00 / Same
SSI - Colon Surgery	2.07 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures	4.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases	0.03 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases	0.00 / Not Available
SSI - Abdominal Hysterectomy	Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit	Not Available / Not Available
MRSA Bacteremia: Upper Confidence Limit	Not Available / Not Available
MRSA Bacteremia: Patient Days	28,683.00 / Not Available
MRSA Bacteremia: Predicted Cases	0.93 / Not Available
MRSA Bacteremia: Observed Cases	0.00 / Not Available
MRSA Bacteremia	Not Available / Not Available
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.04 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit	0.48 / Better
Clostridium Difficile (C.Diff): Patient Days	28,683.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases	17.15 / Better
Clostridium Difficile (C.Diff): Observed Cases	3.00 / Better
Clostridium Difficile (C.Diff)	0.18 / Better

How KAISER FOUNDATION HOSPITAL - SOUTH SAN FRANCISCO Compares to Other Similar Facilities

This is how KAISER FOUNDATION HOSPITAL - SOUTH SAN FRANCISCO compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in SOUTH SAN FRANCISCO, CA

Worst Hospitals in SOUTH SAN FRANCISCO, CA

Percentages of Complications and Deaths at KAISER FOUNDATION HOSPITAL - SOUTH SAN FRANCISCO

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	NA	Not Enough Data
Death rate for heart attack patients	NA	Not Enough Data
Death rate for CABG surgery patients	NA	Not Enough Data
Death rate for COPD patients	NA	Not Enough Data
Death rate for heart failure patients	NA	Not Enough Data
Death rate for pneumonia patients	NA	Not Enough Data
Death rate for stroke patients	NA	Not Enough Data
Pressure ulcer rate	0.44%	SAME
Death rate among surgical inpatients with serious treatable complications	NA	Not Enough Data
Iatrogenic pneumothorax rate	0.29%	SAME
In-hospital fall with hip fracture rate	0.09%	SAME
Postoperative hemorrhage or hematoma rate	2.46%	SAME
Postoperative acute kidney injury requiring dialysis rate	1.56%	SAME
Postoperative respiratory failure rate	8.51%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	3.47%	SAME
Postoperative sepsis rate	NA	Not Enough Data
Postoperative wound dehiscence rate	1.99%	SAME
Abdominopelvic accidental puncture or laceration rate	1.41%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	0.95%	SAME

Skilled Nursing Facilities Near KAISER FOUNDATION HOSPITAL - SOUTH SAN FRANCISCO

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near KAISER FOUNDATION HOSPITAL - SOUTH SAN FRANCISCO ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Pleasant Hill Post Acute	5:
Linda Mar Care Center	5:
Excell Health Care Center	5:
St Francis Healthcare Center	5:
All Saint's Subacute and Transitional Care	5:
Diablo Valley Post Acute	5:
San Francisco Towers	5:
Cedar Crest Nursing and Rehabilitation Center	5:
Legacy Post Acute Care	5:
Shields Nursing Center	5:
Webster House	5:
Vi at Palo Alto	5:
Kaiser Permanente Post-Acute Care Center	5:
Creekside Healthcare Center	5:
Concord Post Acute	5:
We Care Skilled Nursing Facility	5:
Baywood Court Health Center	5:
Bay Area Healthcare Center	5:
St Paul's Towers	5:
Chaparral House	5:
Bayberry Skilled Nursing and Healthcare Center	5:
Washington Center	5:
Garfield Neurobehavioral Center	5:
Alameda County Medical Center D/p Snf	5:
Greenridge Post Acute	5:
Zuckerberg San Francisco General Hosp and Trauma Snf	5:
La Casa Via Transitional Care Center	5:
California Pacific Medical Ctr- Davies Campus Hosp	5:
Marina Garden Nursing Center	5:
San Bruno Skilled Nursing	5:
Fremont Healthcare Center	5:
Emmanuel Post Acute Care - Hayward	5:
Palo Alto Sub-Acute and Rehabilitation Center	5:
Danville Post-Acute Rehab	5:
Lawton Skilled Nursing and Rehabilitation Center	5:
Pacifica Nursing and Rehabilitation Center	5:
Morton Bakar Center	5:
The Avenues Transitional Care Center	5:
Alameda Hospital D/p Snf	5:
Medical Hill Healthcare Center	5:
Richmond Post Acute Care	5:
The Terraces at Los Altos Health Facility	5:
The Tamalpais	5:
Hayes Convalescent Hospital	5:
Masonic Home	5:
St Anthony Care Center	5:
Brookside Skilled Nursing Hospital	5:
Canyon Creek Post-Acute	5:
Piedmont Gardens Health Facility	5:
Health Care Ctr at The Forum at Rancho San Antonio	5:
Windsor Rosewood Care Center	4:
Sunnyvale Gardens Post Acute	4:
Tice Valley Post Acute	4:
Devonshire Oaks Nursing Center	4:
Rossmoor Post Acute	4:
Moraga Post Acute	4:
Idylwood Care Center	4:
Mercy Retirement and Care Center	4:
Kyakameena Care Center	4:
Central Gardens Post Acute	4:
Redwood Healthcare Center LLC	4:
The Sequoias	4:
City View Post Acute	4:
Orinda Care Center, LLC	4:
Vista Post Acute	4:
Hayward Hills Health Care Center	4:
Elmwood Care Center	4:
Oakland Heights Nursing and Rehabilitation	4:
Lake Merritt Healthcare Center LLC	4:
Mcclure Post Acute	4:
Peninsula Post-Acute	4:
Oakland Healthcare and Wellness Center	4:
Pine Ridge Care Center	4:
San Rafael Healthcare and Wellness Center, LP	4:
Valley Pointe Nursing and Rehabilitation Center	4:
San Leandro Healthcare Center	4:
Hayward Healthcare and Wellness Center	4:
Jones Convalescent Hospital	4:
Walnut Creek Skilled Nursing and Rehabilitation Cent	3:
South Marin Health and Wellness Center	3:
Driftwood Healthcare Center - Hayward	3:
Crown Bay Nursing and Rehabilitation Center	3:
Bethesda Home	3:
Fruitvale Healthcare Center	3:
Villa Siena	3:
Sequoias San Francisco Convalescent Hospital	3:
St. Anne's Home	3:
Pacific Heights Transitional Care Center	3:
Laurel Heights Community Care	3:
Hayward Gardens Post Acute	3:
Victorian Post Acute	3:
Bellaken Skilled Nursing Center	3:
Brookdale Healthcare and Wellness Centre, LP	3:
Shields Richmond Nursing Center	3:
Sunny View Manor	3:
Grant Cuesta Sub-Acute and Rehabilitation Center	3:
Tampico Healthcare Center	3:
Ashby Care Center	3:
East Bay Post-Acute	3:
Sunnyvale Post-Acute Center	3:

Medical Groups Affiliated with KAISER FOUNDATION HOSPITAL - SOUTH SAN FRANCISCO

There are 105 doctors and 4 medical groups that are affiliated with KAISER FOUNDATION HOSPITAL - SOUTH SAN FRANCISCO.

Affiliated Doctor Groups

• PERMANENTE MEDICAL GROUP INC
• CEP AMERICA - CALIFORNIA
• NORTH SHORE - LIJ MEDICAL PC
• NEW YORK UNIVERSITY

The list of medical professionals associated with KAISER FOUNDATION HOSPITAL - SOUTH SAN FRANCISCO is very long, so we have added another pages. See a list of medical professionals associated with KAISER FOUNDATION HOSPITAL - SOUTH SAN FRANCISCO.