CONTACT INFORMATION REVIEWS & MORE DATA

CALIFORNIA PACIFIC MEDICAL CENTER - MISSION BERNAL Ratings and Reviews

  • Date Updated:  July 31, 2024
  • Address:  3555 CESAR CHAVEZ, SAN FRANCISCO, CA 94110
  • Phone:  (415) 641-6562
  • Type:  Acute Care Hospitals
  • Ownership:  Voluntary non-profit - Church
  • Overall Rating:  
  • Perc. Patients Recommending:   72%

  About CALIFORNIA PACIFIC MEDICAL CENTER - MISSION BERNAL

CALIFORNIA PACIFIC MEDICAL CENTER - MISSION BERNAL is a Acute Care Hospitals. It is in SAN FRANCISCO, CA. Its type of ownership is Voluntary non-profit - Church. The facility's Medicare ID is 50055. It does provide emergency services. There are 370 medical professionals and 48 doctor groups affiliated with the hospital. On average at CALIFORNIA PACIFIC MEDICAL CENTER - MISSION BERNAL, emergency patients were charged $23,220. This is lower than the state average of $26,501. It is also lower than the national average of $25,828.

Quick Links to CALIFORNIA PACIFIC MEDICAL CENTER - MISSION BERNAL Data & Analysis

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for CALIFORNIA PACIFIC MEDICAL CENTER - MISSION BERNAL to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 74 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 4 %
Patients who reported that their nurses "Usually" communicated well 22 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 82 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 3 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 15 %
Patients who reported that their nurses "Always" listened carefully to them 68 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 5 %
Patients who reported that their nurses "Usually" listened carefully to them 27 %
Patients who reported that their nurses "Always" explained things in a way they could understand 72 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 5 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 23 %
Patients who reported that their doctors "Always" communicated well 78 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 5 %
Patients who reported that their doctors "Usually" communicated well 17 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 82 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 4 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 14 %
Patients who reported that their doctors "Always" listened carefully to them 76 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 4 %
Patients who reported that their doctors "Usually" listened carefully to them 20 %
Patients who reported that their doctors "Always" explained things in a way they could understand 75 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 6 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 19 %
Patients who reported that they "Always" received help as soon as they wanted 53 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 14 %
Patients who reported that they "Usually" received help as soon as they wanted 33 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 51 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 14 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 35 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 56 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 13 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 31 %
Patients who reported that staff "Always" explained about medicines before giving it to them 57 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 25 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 18 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 71 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 14 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 15 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 44 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 35 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 21 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 16 %
Patients who reported that YES, they were given information about what to do during their recovery at home 84 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 18 %
Patients who reported that YES, they did discuss whether they would need help after discharge 82 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 14 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 86 %
Patients who "Agree" they understood their care when they left the hospital 46 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 7 %
Patients who "Strongly Agree" they understood their care when they left the hospital 47 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 54 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 8 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 38 %
Patients who "Agree" that they understood their responsiblities in managing their health 48 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 5 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 47 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 39 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 6 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 55 %
Patients who reported that their room and bathroom were "Always" clean 69 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 10 %
Patients who reported that their room and bathroom were "Usually" clean 21 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 57 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 11 %
Patients who reported that the area around their room was "Usually" quiet at night 32 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 8 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 24 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 68 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 5 %
Patients who reported YES, they would definitely recommend the hospital 72 %
Patients who reported YES, they would probably recommend the hospital 23 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of CALIFORNIA PACIFIC MEDICAL CENTER - MISSION BERNAL, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the CALIFORNIA PACIFIC MEDICAL CENTER - MISSION BERNAL provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for CALIFORNIA PACIFIC MEDICAL CENTER - MISSION BERNAL: Not Available

Detailed table for spending and period for patients at CALIFORNIA PACIFIC MEDICAL CENTER - MISSION BERNAL:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $18
Hospice (1 to 3 days Prior to Index Hospital Admission) $0
Inpatient (1 to 3 days Prior to Index Hospital Admission) $6
Outpatient (1 to 3 days Prior to Index Hospital Admission) $39
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $12
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $5
Carrier (1 to 3 days Prior to Index Hospital Admission) $656
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $11,686
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $16
Carrier (During Index Hospital Admission) $1,517
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $963
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $192
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $2,019
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $533
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $4,380
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $90
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $1,086
Total (Complete Episode) $23,220

Infection Rates at CALIFORNIA PACIFIC MEDICAL CENTER - MISSION BERNAL

These measures show how often patients at CALIFORNIA PACIFIC MEDICAL CENTER - MISSION BERNAL contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit -- / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 1.81 / Same
Central Line Associated Bloodstream Infection: Number of Device Days 2,007.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 1.66 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 0.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards) 0.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit -- / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 2.46 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 1,523.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 1.22 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 0.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards) 0.00 / Same
SSI - Colon Surgery: Lower Confidence Limit 0.25 / Same
SSI - Colon Surgery: Upper Confidence Limit 4.84 / Same
SSI - Colon Surgery: Number of Procedures 63.00 / Same
SSI - Colon Surgery: Predicted Cases 1.36 / Same
SSI - Colon Surgery: Observed Cases 2.00 / Same
SSI - Colon Surgery 1.47 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures 69.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases 0.49 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases 0.00 / Not Available
SSI - Abdominal Hysterectomy Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit 0.03 / Same
MRSA Bacteremia: Upper Confidence Limit 2.87 / Same
MRSA Bacteremia: Patient Days 24,684.00 / Same
MRSA Bacteremia: Predicted Cases 1.72 / Same
MRSA Bacteremia: Observed Cases 1.00 / Same
MRSA Bacteremia 0.58 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.18 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit 0.75 / Better
Clostridium Difficile (C.Diff): Patient Days 24,684.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases 20.39 / Better
Clostridium Difficile (C.Diff): Observed Cases 8.00 / Better
Clostridium Difficile (C.Diff) 0.39 / Better

How CALIFORNIA PACIFIC MEDICAL CENTER - MISSION BERNAL Compares to Other Similar Facilities

This is how CALIFORNIA PACIFIC MEDICAL CENTER - MISSION BERNAL compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in SAN FRANCISCO, CA

Worst Hospitals in SAN FRANCISCO, CA

Percentages of Complications and Deaths at CALIFORNIA PACIFIC MEDICAL CENTER - MISSION BERNAL

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients 2.3% SAME
Death rate for heart attack patients NA Not Enough Data
Death rate for CABG surgery patients NA Not Enough Data
Death rate for COPD patients 9% SAME
Death rate for heart failure patients 9% SAME
Death rate for pneumonia patients 13.8% Better
Death rate for stroke patients 13.9% SAME
Pressure ulcer rate 0.48% SAME
Death rate among surgical inpatients with serious treatable complications NA Not Enough Data
Iatrogenic pneumothorax rate 0.23% SAME
In-hospital fall with hip fracture rate 0.09% SAME
Postoperative hemorrhage or hematoma rate 2.57% SAME
Postoperative acute kidney injury requiring dialysis rate 1.51% SAME
Postoperative respiratory failure rate 6.26% SAME
Perioperative pulmonary embolism or deep vein thrombosis rate 3.22% SAME
Postoperative sepsis rate 4.6% SAME
Postoperative wound dehiscence rate 1.93% SAME
Abdominopelvic accidental puncture or laceration rate 0.97% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 0.84% SAME

Skilled Nursing Facilities Near CALIFORNIA PACIFIC MEDICAL CENTER - MISSION BERNAL

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near CALIFORNIA PACIFIC MEDICAL CENTER - MISSION BERNAL ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
Crestwood Manor - Fremont 5:
Washington Center 5:
Greenridge Post Acute 5:
Garfield Neurobehavioral Center 5:
Pleasant Hill Post Acute 5:
Palo Alto Sub-Acute and Rehabilitation Center 5:
Canyon Creek Post-Acute 5:
California Pacific Medical Ctr- Davies Campus Hosp 5:
Alameda County Medical Center D/p Snf 5:
Springs Road Healthcare 5:
Niles Canyon Post Acute 5:
Zuckerberg San Francisco General Hosp and Trauma Snf 5:
La Casa Via Transitional Care Center 5:
Lawton Skilled Nursing and Rehabilitation Center 5:
Emmanuel Post Acute Care - Hayward 5:
Piedmont Gardens Health Facility 5:
Legacy Post Acute Care 5:
Vi at Palo Alto 5:
Chaparral House 5:
Medical Hill Healthcare Center 5:
Concord Post Acute 5:
Kaiser Permanente Post-Acute Care Center 5:
Baywood Court Health Center 5:
The Terraces at Los Altos Health Facility 5:
St Francis Healthcare Center 5:
Shields Nursing Center 5:
St Anthony Care Center 5:
Webster House 5:
Linda Mar Care Center 5:
St Paul's Towers 5:
Crestwood Treatment Center 5:
The Avenues Transitional Care Center 5:
Fremont Healthcare Center 5:
Richmond Post Acute Care 5:
San Francisco Towers 5:
Alameda Hospital D/p Snf 5:
Bay Area Healthcare Center 5:
Creekside Healthcare Center 5:
Hayes Convalescent Hospital 5:
San Bruno Skilled Nursing 5:
Danville Post-Acute Rehab 5:
We Care Skilled Nursing Facility 5:
Excell Health Care Center 5:
Morton Bakar Center 5:
Stonebrook Healthcare Center 5:
Brookside Skilled Nursing Hospital 5:
Pacifica Nursing and Rehabilitation Center 5:
Masonic Home 5:
The Tamalpais 5:
Bayberry Skilled Nursing and Healthcare Center 5:
All Saint's Subacute and Transitional Care 5:
Diablo Valley Post Acute 5:
Marina Garden Nursing Center 5:
Central Gardens Post Acute 4:
Peninsula Post-Acute 4:
Redwood Healthcare Center LLC 4:
Vista Post Acute 4:
Windsor Rosewood Care Center 4:
Hayward Hills Health Care Center 4:
Rossmoor Post Acute 4:
City View Post Acute 4:
Oakland Heights Nursing and Rehabilitation 4:
Lake Merritt Healthcare Center LLC 4:
Orinda Care Center, LLC 4:
Mcclure Post Acute 4:
Valley Pointe Nursing and Rehabilitation Center 4:
Oakland Healthcare and Wellness Center 4:
Mercy Retirement and Care Center 4:
Hayward Healthcare and Wellness Center 4:
Elmwood Care Center 4:
Kyakameena Care Center 4:
Pine Ridge Care Center 4:
San Rafael Healthcare and Wellness Center, LP 4:
Devonshire Oaks Nursing Center 4:
San Leandro Healthcare Center 4:
Windsor Country Drive Care Center 4:
Jones Convalescent Hospital 4:
Moraga Post Acute 4:
Park Central Care and Rehabilitation Center 4:
Tice Valley Post Acute 4:
Mission Valley Post Acute 4:
Windsor Post-Acute Care Center of Hayward 3:
Crown Bay Nursing and Rehabilitation Center 3:
Tampico Healthcare Center 3:
Fruitvale Healthcare Center 3:
Hayward Gardens Post Acute 3:
Sequoias San Francisco Convalescent Hospital 3:
St. Anne's Home 3:
Pacific Heights Transitional Care Center 3:
Laurel Heights Community Care 3:
Walnut Creek Skilled Nursing and Rehabilitation Cent 3:
Victorian Post Acute 3:
Bellaken Skilled Nursing Center 3:
Shields Richmond Nursing Center 3:
Brookdale Healthcare and Wellness Centre, LP 3:
Eden Healthcare Center 3:
East Bay Post-Acute 3:
Ashby Care Center 3:
All Saint's Maubert 3:
San Pablo Healthcare and Wellness Center 3:

Medical Groups Affiliated with CALIFORNIA PACIFIC MEDICAL CENTER - MISSION BERNAL

There are 370 doctors and 48 medical groups that are affiliated with CALIFORNIA PACIFIC MEDICAL CENTER - MISSION BERNAL.

Affiliated Doctor Groups


The list of medical professionals associated with CALIFORNIA PACIFIC MEDICAL CENTER - MISSION BERNAL is very long, so we have added another pages. See a list of medical professionals associated with CALIFORNIA PACIFIC MEDICAL CENTER - MISSION BERNAL.

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