ZUCKERBERG SAN FRANCISCO GENERAL HOSP & TRAUMA CTR Ratings and Reviews

About ZUCKERBERG SAN FRANCISCO GENERAL HOSP & TRAUMA CTR

ZUCKERBERG SAN FRANCISCO GENERAL HOSP & TRAUMA CTR is a Acute Care Hospitals. It is in SAN FRANCISCO, CA. Its type of ownership is Government - Local. The facility's Medicare ID is 50228. It does provide emergency services. There are 665 medical professionals and 59 doctor groups affiliated with the hospital. On average at ZUCKERBERG SAN FRANCISCO GENERAL HOSP & TRAUMA CTR, emergency patients were charged $24,129. This is lower than the state average of $26,501. It is also lower than the national average of $25,828.

Quick Links to ZUCKERBERG SAN FRANCISCO GENERAL HOSP & TRAUMA CTR Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for ZUCKERBERG SAN FRANCISCO GENERAL HOSP & TRAUMA CTR to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	73 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	6 %
Patients who reported that their nurses "Usually" communicated well	21 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	81 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	3 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	16 %
Patients who reported that their nurses "Always" listened carefully to them	70 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	6 %
Patients who reported that their nurses "Usually" listened carefully to them	24 %
Patients who reported that their nurses "Always" explained things in a way they could understand	69 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	7 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	24 %
Patients who reported that their doctors "Always" communicated well	76 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	4 %
Patients who reported that their doctors "Usually" communicated well	20 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	84 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	3 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	13 %
Patients who reported that their doctors "Always" listened carefully to them	74 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	5 %
Patients who reported that their doctors "Usually" listened carefully to them	21 %
Patients who reported that their doctors "Always" explained things in a way they could understand	71 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	6 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	23 %
Patients who reported that they "Always" received help as soon as they wanted	58 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	12 %
Patients who reported that they "Usually" received help as soon as they wanted	30 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	58 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	11 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	31 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	57 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	13 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	30 %
Patients who reported that staff "Always" explained about medicines before giving it to them	55 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	22 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	23 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	66 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	12 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	22 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	44 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	33 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	23 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	16 %
Patients who reported that YES, they were given information about what to do during their recovery at home	84 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	16 %
Patients who reported that YES, they did discuss whether they would need help after discharge	84 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	16 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	84 %
Patients who "Agree" they understood their care when they left the hospital	45 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	8 %
Patients who "Strongly Agree" they understood their care when they left the hospital	47 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	51 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	9 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	40 %
Patients who "Agree" that they understood their responsiblities in managing their health	47 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	7 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	46 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	40 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	7 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	53 %
Patients who reported that their room and bathroom were "Always" clean	69 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	8 %
Patients who reported that their room and bathroom were "Usually" clean	23 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	53 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	14 %
Patients who reported that the area around their room was "Usually" quiet at night	33 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	7 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	21 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	72 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	5 %
Patients who reported YES, they would definitely recommend the hospital	71 %
Patients who reported YES, they would probably recommend the hospital	24 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of ZUCKERBERG SAN FRANCISCO GENERAL HOSP & TRAUMA CTR, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the ZUCKERBERG SAN FRANCISCO GENERAL HOSP & TRAUMA CTR provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for ZUCKERBERG SAN FRANCISCO GENERAL HOSP & TRAUMA CTR: Not Available

Detailed table for spending and period for patients at ZUCKERBERG SAN FRANCISCO GENERAL HOSP & TRAUMA CTR:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$14
Hospice (1 to 3 days Prior to Index Hospital Admission)	$0
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$34
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$73
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$15
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$2
Carrier (1 to 3 days Prior to Index Hospital Admission)	$631
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$12,882
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$7
Carrier (During Index Hospital Admission)	$1,089
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$766
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$150
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$3,343
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$1,026
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$3,121
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$49
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$928
Total (Complete Episode)	$24,129

Infection Rates at ZUCKERBERG SAN FRANCISCO GENERAL HOSP & TRAUMA CTR

These measures show how often patients at ZUCKERBERG SAN FRANCISCO GENERAL HOSP & TRAUMA CTR contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.16 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	0.96 / Better
Central Line Associated Bloodstream Infection: Number of Device Days	10,154.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	11.60 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	5.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards)	0.43 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.68 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	1.52 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	13,285.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	23.17 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	24.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards)	1.04 / Same
SSI - Colon Surgery: Lower Confidence Limit	0.67 / Same
SSI - Colon Surgery: Upper Confidence Limit	3.04 / Same
SSI - Colon Surgery: Number of Procedures	140.00 / Same
SSI - Colon Surgery: Predicted Cases	4.56 / Same
SSI - Colon Surgery: Observed Cases	7.00 / Same
SSI - Colon Surgery	1.54 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures	33.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases	0.28 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases	1.00 / Not Available
SSI - Abdominal Hysterectomy	Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit	0.10 / Same
MRSA Bacteremia: Upper Confidence Limit	1.02 / Same
MRSA Bacteremia: Patient Days	95,751.00 / Same
MRSA Bacteremia: Predicted Cases	8.03 / Same
MRSA Bacteremia: Observed Cases	3.00 / Same
MRSA Bacteremia	0.37 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.25 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit	0.65 / Better
Clostridium Difficile (C.Diff): Patient Days	90,495.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases	41.16 / Better
Clostridium Difficile (C.Diff): Observed Cases	17.00 / Better
Clostridium Difficile (C.Diff)	0.41 / Better

How ZUCKERBERG SAN FRANCISCO GENERAL HOSP & TRAUMA CTR Compares to Other Similar Facilities

This is how ZUCKERBERG SAN FRANCISCO GENERAL HOSP & TRAUMA CTR compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in SAN FRANCISCO, CA

Worst Hospitals in SAN FRANCISCO, CA

Percentages of Complications and Deaths at ZUCKERBERG SAN FRANCISCO GENERAL HOSP & TRAUMA CTR

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	3.2%	SAME
Death rate for heart attack patients	13.2%	SAME
Death rate for CABG surgery patients	NA	Not Enough Data
Death rate for COPD patients	7.2%	SAME
Death rate for heart failure patients	8.8%	SAME
Death rate for pneumonia patients	13.5%	Better
Death rate for stroke patients	12%	SAME
Pressure ulcer rate	1.23%	SAME
Death rate among surgical inpatients with serious treatable complications	215.84%	Worse
Iatrogenic pneumothorax rate	0.32%	SAME
In-hospital fall with hip fracture rate	0.08%	SAME
Postoperative hemorrhage or hematoma rate	2.95%	SAME
Postoperative acute kidney injury requiring dialysis rate	2.36%	SAME
Postoperative respiratory failure rate	7.65%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	4.84%	SAME
Postoperative sepsis rate	4.88%	SAME
Postoperative wound dehiscence rate	2.26%	SAME
Abdominopelvic accidental puncture or laceration rate	1.15%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	1.23%	SAME

Skilled Nursing Facilities Near ZUCKERBERG SAN FRANCISCO GENERAL HOSP & TRAUMA CTR

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near ZUCKERBERG SAN FRANCISCO GENERAL HOSP & TRAUMA CTR ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Brookside Skilled Nursing Hospital	5:
Pleasant Hill Post Acute	5:
Washington Center	5:
Morton Bakar Center	5:
Stonebrook Healthcare Center	5:
Greenridge Post Acute	5:
St Paul's Towers	5:
Linda Mar Care Center	5:
Bayberry Skilled Nursing and Healthcare Center	5:
Shields Nursing Center	5:
Hayes Convalescent Hospital	5:
Lawton Skilled Nursing and Rehabilitation Center	5:
Alameda County Medical Center D/p Snf	5:
Chaparral House	5:
Zuckerberg San Francisco General Hosp and Trauma Snf	5:
Baywood Court Health Center	5:
Fremont Healthcare Center	5:
All Saint's Subacute and Transitional Care	5:
Marina Garden Nursing Center	5:
Emmanuel Post Acute Care - Hayward	5:
Springs Road Healthcare	5:
Richmond Post Acute Care	5:
Masonic Home	5:
The Avenues Transitional Care Center	5:
St Anthony Care Center	5:
California Pacific Medical Ctr- Davies Campus Hosp	5:
Vi at Palo Alto	5:
Creekside Healthcare Center	5:
La Casa Via Transitional Care Center	5:
St Francis Healthcare Center	5:
Webster House	5:
San Bruno Skilled Nursing	5:
Diablo Valley Post Acute	5:
Garfield Neurobehavioral Center	5:
Kaiser Permanente Post-Acute Care Center	5:
Crestwood Manor - Fremont	5:
Canyon Creek Post-Acute	5:
Bay Area Healthcare Center	5:
We Care Skilled Nursing Facility	5:
Palo Alto Sub-Acute and Rehabilitation Center	5:
Piedmont Gardens Health Facility	5:
Legacy Post Acute Care	5:
Excell Health Care Center	5:
Medical Hill Healthcare Center	5:
Pacifica Nursing and Rehabilitation Center	5:
Concord Post Acute	5:
Crestwood Treatment Center	5:
Danville Post-Acute Rehab	5:
San Francisco Towers	5:
The Tamalpais	5:
Niles Canyon Post Acute	5:
Alameda Hospital D/p Snf	5:
Peninsula Post-Acute	4:
Mercy Retirement and Care Center	4:
Central Gardens Post Acute	4:
Redwood Healthcare Center LLC	4:
Vista Post Acute	4:
Mcclure Post Acute	4:
Hayward Hills Health Care Center	4:
City View Post Acute	4:
Devonshire Oaks Nursing Center	4:
Oakland Heights Nursing and Rehabilitation	4:
Lake Merritt Healthcare Center LLC	4:
Valley Pointe Nursing and Rehabilitation Center	4:
Oakland Healthcare and Wellness Center	4:
Windsor Country Drive Care Center	4:
Hayward Healthcare and Wellness Center	4:
Elmwood Care Center	4:
Windsor Rosewood Care Center	4:
Moraga Post Acute	4:
Pine Ridge Care Center	4:
San Leandro Healthcare Center	4:
Tice Valley Post Acute	4:
Jones Convalescent Hospital	4:
San Rafael Healthcare and Wellness Center, LP	4:
Rossmoor Post Acute	4:
Park Central Care and Rehabilitation Center	4:
Kyakameena Care Center	4:
Mission Valley Post Acute	4:
Orinda Care Center, LLC	4:
Crown Bay Nursing and Rehabilitation Center	3:
Tampico Healthcare Center	3:
Fruitvale Healthcare Center	3:
Hayward Gardens Post Acute	3:
Sequoias San Francisco Convalescent Hospital	3:
St. Anne's Home	3:
Pacific Heights Transitional Care Center	3:
Shields Richmond Nursing Center	3:
Laurel Heights Community Care	3:
Victorian Post Acute	3:
Bellaken Skilled Nursing Center	3:
Brookdale Healthcare and Wellness Centre, LP	3:
Eden Healthcare Center	3:
East Bay Post-Acute	3:
All Saint's Maubert	3:
Ashby Care Center	3:
Windsor Post-Acute Care Center of Hayward	3:
St John Kronstadt Convalescent Center	3:
San Pablo Healthcare and Wellness Center	3:
South Marin Health and Wellness Center	3:

Medical Groups Affiliated with ZUCKERBERG SAN FRANCISCO GENERAL HOSP & TRAUMA CTR

There are 665 doctors and 59 medical groups that are affiliated with ZUCKERBERG SAN FRANCISCO GENERAL HOSP & TRAUMA CTR.

Affiliated Doctor Groups

The list of medical professionals associated with ZUCKERBERG SAN FRANCISCO GENERAL HOSP & TRAUMA CTR is very long, so we have added another pages. See a list of medical professionals associated with ZUCKERBERG SAN FRANCISCO GENERAL HOSP & TRAUMA CTR.