UCSF MEDICAL CENTER Ratings and Reviews

About UCSF MEDICAL CENTER

UCSF MEDICAL CENTER is a Acute Care Hospitals. It is in SAN FRANCISCO, CA. Its type of ownership is Voluntary non-profit - Other. The facility's Medicare ID is 50454. It does provide emergency services. There are 2,326 medical professionals and 114 doctor groups affiliated with the hospital. On average at UCSF MEDICAL CENTER, emergency patients were charged $31,640. This is higher than the state average of $26,501. It is also higher than the national average of $25,828.

Quick Links to UCSF MEDICAL CENTER Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for UCSF MEDICAL CENTER to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	79 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	3 %
Patients who reported that their nurses "Usually" communicated well	18 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	86 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	2 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	12 %
Patients who reported that their nurses "Always" listened carefully to them	75 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	3 %
Patients who reported that their nurses "Usually" listened carefully to them	22 %
Patients who reported that their nurses "Always" explained things in a way they could understand	75 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	4 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	21 %
Patients who reported that their doctors "Always" communicated well	80 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	4 %
Patients who reported that their doctors "Usually" communicated well	16 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	86 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	3 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	11 %
Patients who reported that their doctors "Always" listened carefully to them	78 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	5 %
Patients who reported that their doctors "Usually" listened carefully to them	17 %
Patients who reported that their doctors "Always" explained things in a way they could understand	74 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	5 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	21 %
Patients who reported that they "Always" received help as soon as they wanted	63 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	8 %
Patients who reported that they "Usually" received help as soon as they wanted	29 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	60 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	9 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	31 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	66 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	8 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	26 %
Patients who reported that staff "Always" explained about medicines before giving it to them	61 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	17 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	22 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	73 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	8 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	19 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	50 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	27 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	23 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	11 %
Patients who reported that YES, they were given information about what to do during their recovery at home	89 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	12 %
Patients who reported that YES, they did discuss whether they would need help after discharge	88 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	10 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	90 %
Patients who "Agree" they understood their care when they left the hospital	38 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	4 %
Patients who "Strongly Agree" they understood their care when they left the hospital	58 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	43 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	5 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	52 %
Patients who "Agree" that they understood their responsiblities in managing their health	39 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	4 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	57 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	32 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	4 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	64 %
Patients who reported that their room and bathroom were "Always" clean	71 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	7 %
Patients who reported that their room and bathroom were "Usually" clean	22 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	60 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	10 %
Patients who reported that the area around their room was "Usually" quiet at night	30 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	6 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	14 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	80 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	4 %
Patients who reported YES, they would definitely recommend the hospital	79 %
Patients who reported YES, they would probably recommend the hospital	17 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of UCSF MEDICAL CENTER, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the UCSF MEDICAL CENTER provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for UCSF MEDICAL CENTER: Not Available

Detailed table for spending and period for patients at UCSF MEDICAL CENTER:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$24
Hospice (1 to 3 days Prior to Index Hospital Admission)	$0
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$59
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$119
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$8
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$8
Carrier (1 to 3 days Prior to Index Hospital Admission)	$533
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$17,898
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$21
Carrier (During Index Hospital Admission)	$2,375
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$984
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$121
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$4,047
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$1,583
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$2,454
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$170
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,236
Total (Complete Episode)	$31,640

Infection Rates at UCSF MEDICAL CENTER

These measures show how often patients at UCSF MEDICAL CENTER contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.74 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	1.28 / Same
Central Line Associated Bloodstream Infection: Number of Device Days	48,300.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	53.92 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	53.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards)	0.98 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.61 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	1.17 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	25,640.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	41.99 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	36.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.86 / Same
SSI - Colon Surgery: Lower Confidence Limit	0.51 / Same
SSI - Colon Surgery: Upper Confidence Limit	1.61 / Same
SSI - Colon Surgery: Number of Procedures	479.00 / Same
SSI - Colon Surgery: Predicted Cases	12.68 / Same
SSI - Colon Surgery: Observed Cases	12.00 / Same
SSI - Colon Surgery	0.95 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit	-- / Better
SSI - Abdominal Hysterectomy: Upper Confidence Limit	0.92 / Better
SSI - Abdominal Hysterectomy: Number of Procedures	429.00 / Better
SSI - Abdominal Hysterectomy: Predicted Cases	3.26 / Better
SSI - Abdominal Hysterectomy: Observed Cases	0.00 / Better
SSI - Abdominal Hysterectomy	0.00 / Better
MRSA Bacteremia: Lower Confidence Limit	0.34 / Same
MRSA Bacteremia: Upper Confidence Limit	1.02 / Same
MRSA Bacteremia: Patient Days	274,003.00 / Same
MRSA Bacteremia: Predicted Cases	21.21 / Same
MRSA Bacteremia: Observed Cases	13.00 / Same
MRSA Bacteremia	0.61 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.59 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit	0.91 / Better
Clostridium Difficile (C.Diff): Patient Days	250,301.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases	115.20 / Better
Clostridium Difficile (C.Diff): Observed Cases	85.00 / Better
Clostridium Difficile (C.Diff)	0.74 / Better

How UCSF MEDICAL CENTER Compares to Other Similar Facilities

This is how UCSF MEDICAL CENTER compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in SAN FRANCISCO, CA

Worst Hospitals in SAN FRANCISCO, CA

Percentages of Complications and Deaths at UCSF MEDICAL CENTER

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	3.2%	SAME
Death rate for heart attack patients	10.4%	SAME
Death rate for CABG surgery patients	2.4%	SAME
Death rate for COPD patients	7.7%	SAME
Death rate for heart failure patients	7.8%	Better
Death rate for pneumonia patients	11.8%	Better
Death rate for stroke patients	11.4%	Better
Pressure ulcer rate	0.25%	Better
Death rate among surgical inpatients with serious treatable complications	115.22%	Better
Iatrogenic pneumothorax rate	0.22%	SAME
In-hospital fall with hip fracture rate	0.07%	SAME
Postoperative hemorrhage or hematoma rate	1.92%	SAME
Postoperative acute kidney injury requiring dialysis rate	1.26%	SAME
Postoperative respiratory failure rate	6.91%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	4.55%	SAME
Postoperative sepsis rate	4.68%	SAME
Postoperative wound dehiscence rate	1.56%	SAME
Abdominopelvic accidental puncture or laceration rate	0.79%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	0.83%	Better

Skilled Nursing Facilities Near UCSF MEDICAL CENTER

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near UCSF MEDICAL CENTER ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Washington Center	5:
Alameda County Medical Center D/p Snf	5:
Excell Health Care Center	5:
Canyon Creek Post-Acute	5:
Marina Garden Nursing Center	5:
Diablo Valley Post Acute	5:
St Francis Healthcare Center	5:
Bayberry Skilled Nursing and Healthcare Center	5:
Zuckerberg San Francisco General Hosp and Trauma Snf	5:
San Bruno Skilled Nursing	5:
Richmond Post Acute Care	5:
Vi at Palo Alto	5:
St Anthony Care Center	5:
Pacifica Nursing and Rehabilitation Center	5:
We Care Skilled Nursing Facility	5:
All Saint's Subacute and Transitional Care	5:
Hayes Convalescent Hospital	5:
Brookside Skilled Nursing Hospital	5:
Alameda Hospital D/p Snf	5:
Pleasant Hill Post Acute	5:
Springs Road Healthcare	5:
Webster House	5:
Greenridge Post Acute	5:
Morton Bakar Center	5:
The Tamalpais	5:
Lawton Skilled Nursing and Rehabilitation Center	5:
Emmanuel Post Acute Care - Hayward	5:
Linda Mar Care Center	5:
Baywood Court Health Center	5:
Concord Post Acute	5:
San Francisco Towers	5:
Creekside Healthcare Center	5:
Bay Area Healthcare Center	5:
St Paul's Towers	5:
La Casa Via Transitional Care Center	5:
California Pacific Medical Ctr- Davies Campus Hosp	5:
Piedmont Gardens Health Facility	5:
Shields Nursing Center	5:
Palo Alto Sub-Acute and Rehabilitation Center	5:
The Avenues Transitional Care Center	5:
Masonic Home	5:
Chaparral House	5:
Medical Hill Healthcare Center	5:
Kaiser Permanente Post-Acute Care Center	5:
Legacy Post Acute Care	5:
Garfield Neurobehavioral Center	5:
Central Gardens Post Acute	4:
Hayward Healthcare and Wellness Center	4:
Redwood Healthcare Center LLC	4:
Pine Ridge Care Center	4:
City View Post Acute	4:
Valley Pointe Nursing and Rehabilitation Center	4:
Oakland Heights Nursing and Rehabilitation	4:
Lake Merritt Healthcare Center LLC	4:
Mcclure Post Acute	4:
Oakland Healthcare and Wellness Center	4:
Peninsula Post-Acute	4:
Mercy Retirement and Care Center	4:
Elmwood Care Center	4:
San Leandro Healthcare Center	4:
Moraga Post Acute	4:
Tice Valley Post Acute	4:
Kyakameena Care Center	4:
Jones Convalescent Hospital	4:
Rossmoor Post Acute	4:
San Rafael Healthcare and Wellness Center, LP	4:
Windsor Rosewood Care Center	4:
Orinda Care Center, LLC	4:
Devonshire Oaks Nursing Center	4:
Vista Post Acute	4:
Hayward Hills Health Care Center	4:
South Marin Health and Wellness Center	3:
Sequoias San Francisco Convalescent Hospital	3:
St. Anne's Home	3:
Windsor Post-Acute Care Center of Hayward	3:
Pacific Heights Transitional Care Center	3:
Laurel Heights Community Care	3:
Victorian Post Acute	3:
Smith Ranch Skilled Nursing and Rehabilitation Cente	3:
East Bay Post-Acute	3:
Bellaken Skilled Nursing Center	3:
Brookdale Healthcare and Wellness Centre, LP	3:
Driftwood Healthcare Center - Hayward	3:
All Saint's Maubert	3:
St John Kronstadt Convalescent Center	3:
Ashby Care Center	3:
Bancroft Healthcare Center	3:
Bethesda Home	3:
Walnut Creek Skilled Nursing and Rehabilitation Cent	3:
Marin Post Acute	3:
Villa Marin	3:
Tampico Healthcare Center	3:
Shields Richmond Nursing Center	3:
Crown Bay Nursing and Rehabilitation Center	3:
Eden Healthcare Center	3:
Hayward Gardens Post Acute	3:
San Pablo Healthcare and Wellness Center	3:
Fruitvale Healthcare Center	3:
Sage Post Acute	2:
Serenethos Care Center, LLC	2:

Medical Groups Affiliated with UCSF MEDICAL CENTER

There are 2,326 doctors and 114 medical groups that are affiliated with UCSF MEDICAL CENTER.

Affiliated Doctor Groups

The list of medical professionals associated with UCSF MEDICAL CENTER is very long, so we have added another pages. See a list of medical professionals associated with UCSF MEDICAL CENTER.