JOHN MUIR MEDICAL CENTER - CONCORD CAMPUS Ratings and Reviews

About JOHN MUIR MEDICAL CENTER - CONCORD CAMPUS

JOHN MUIR MEDICAL CENTER - CONCORD CAMPUS is a Acute Care Hospitals. It is in CONCORD, CA. Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 50496. It does provide emergency services. There are 735 medical professionals and 115 doctor groups affiliated with the hospital. On average at JOHN MUIR MEDICAL CENTER - CONCORD CAMPUS, emergency patients were charged $26,495. This is lower than the state average of $26,501. It is also higher than the national average of $25,828.

Quick Links to JOHN MUIR MEDICAL CENTER - CONCORD CAMPUS Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for JOHN MUIR MEDICAL CENTER - CONCORD CAMPUS to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	80 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	4 %
Patients who reported that their nurses "Usually" communicated well	16 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	88 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	2 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	10 %
Patients who reported that their nurses "Always" listened carefully to them	76 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	4 %
Patients who reported that their nurses "Usually" listened carefully to them	20 %
Patients who reported that their nurses "Always" explained things in a way they could understand	76 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	6 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	18 %
Patients who reported that their doctors "Always" communicated well	78 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	7 %
Patients who reported that their doctors "Usually" communicated well	15 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	85 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	5 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	10 %
Patients who reported that their doctors "Always" listened carefully to them	76 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	8 %
Patients who reported that their doctors "Usually" listened carefully to them	16 %
Patients who reported that their doctors "Always" explained things in a way they could understand	72 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	8 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	20 %
Patients who reported that they "Always" received help as soon as they wanted	61 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	10 %
Patients who reported that they "Usually" received help as soon as they wanted	29 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	60 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	9 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	31 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	62 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	12 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	26 %
Patients who reported that staff "Always" explained about medicines before giving it to them	58 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	23 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	19 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	71 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	12 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	17 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	45 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	34 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	21 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	12 %
Patients who reported that YES, they were given information about what to do during their recovery at home	88 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	14 %
Patients who reported that YES, they did discuss whether they would need help after discharge	86 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	10 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	90 %
Patients who "Agree" they understood their care when they left the hospital	41 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	6 %
Patients who "Strongly Agree" they understood their care when they left the hospital	53 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	49 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	6 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	45 %
Patients who "Agree" that they understood their responsiblities in managing their health	42 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	6 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	52 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	31 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	7 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	62 %
Patients who reported that their room and bathroom were "Always" clean	70 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	11 %
Patients who reported that their room and bathroom were "Usually" clean	19 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	54 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	13 %
Patients who reported that the area around their room was "Usually" quiet at night	33 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	7 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	22 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	71 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	6 %
Patients who reported YES, they would definitely recommend the hospital	77 %
Patients who reported YES, they would probably recommend the hospital	17 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of JOHN MUIR MEDICAL CENTER - CONCORD CAMPUS, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the JOHN MUIR MEDICAL CENTER - CONCORD CAMPUS provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for JOHN MUIR MEDICAL CENTER - CONCORD CAMPUS: Not Available

Detailed table for spending and period for patients at JOHN MUIR MEDICAL CENTER - CONCORD CAMPUS:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$19
Hospice (1 to 3 days Prior to Index Hospital Admission)	$0
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$43
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$81
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$11
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$8
Carrier (1 to 3 days Prior to Index Hospital Admission)	$667
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$13,535
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$32
Carrier (During Index Hospital Admission)	$2,023
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$1,115
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$137
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$2,655
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$879
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$3,494
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$119
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,676
Total (Complete Episode)	$26,495

Infection Rates at JOHN MUIR MEDICAL CENTER - CONCORD CAMPUS

These measures show how often patients at JOHN MUIR MEDICAL CENTER - CONCORD CAMPUS contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.42 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	1.72 / Same
Central Line Associated Bloodstream Infection: Number of Device Days	8,361.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	8.85 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	8.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards)	0.90 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.15 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	0.90 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	9,664.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	12.35 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	5.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.41 / Better
SSI - Colon Surgery: Lower Confidence Limit	1.04 / Worse
SSI - Colon Surgery: Upper Confidence Limit	3.93 / Worse
SSI - Colon Surgery: Number of Procedures	163.00 / Worse
SSI - Colon Surgery: Predicted Cases	4.21 / Worse
SSI - Colon Surgery: Observed Cases	9.00 / Worse
SSI - Colon Surgery	2.14 / Worse
SSI - Abdominal Hysterectomy: Lower Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures	26.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases	0.19 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases	0.00 / Not Available
SSI - Abdominal Hysterectomy	Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit	0.18 / Same
MRSA Bacteremia: Upper Confidence Limit	1.90 / Same
MRSA Bacteremia: Patient Days	59,519.00 / Same
MRSA Bacteremia: Predicted Cases	4.30 / Same
MRSA Bacteremia: Observed Cases	3.00 / Same
MRSA Bacteremia	0.70 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.56 / Same
Clostridium Difficile (C.Diff): Upper Confidence Limit	1.11 / Same
Clostridium Difficile (C.Diff): Patient Days	59,519.00 / Same
Clostridium Difficile (C.Diff): Predicted Cases	41.41 / Same
Clostridium Difficile (C.Diff): Observed Cases	33.00 / Same
Clostridium Difficile (C.Diff)	0.80 / Same

How JOHN MUIR MEDICAL CENTER - CONCORD CAMPUS Compares to Other Similar Facilities

This is how JOHN MUIR MEDICAL CENTER - CONCORD CAMPUS compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in CONCORD, CA

Worst Hospitals in CONCORD, CA

Percentages of Complications and Deaths at JOHN MUIR MEDICAL CENTER - CONCORD CAMPUS

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	2.4%	SAME
Death rate for heart attack patients	10.2%	SAME
Death rate for CABG surgery patients	1.5%	SAME
Death rate for COPD patients	8.3%	SAME
Death rate for heart failure patients	10%	SAME
Death rate for pneumonia patients	14.5%	Better
Death rate for stroke patients	16.8%	SAME
Pressure ulcer rate	1.19%	Worse
Death rate among surgical inpatients with serious treatable complications	172.88%	SAME
Iatrogenic pneumothorax rate	0.24%	SAME
In-hospital fall with hip fracture rate	0.08%	SAME
Postoperative hemorrhage or hematoma rate	2.74%	SAME
Postoperative acute kidney injury requiring dialysis rate	2.15%	SAME
Postoperative respiratory failure rate	12.11%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	3.2%	SAME
Postoperative sepsis rate	7.09%	SAME
Postoperative wound dehiscence rate	1.79%	SAME
Abdominopelvic accidental puncture or laceration rate	1.73%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	1.35%	Worse

Skilled Nursing Facilities Near JOHN MUIR MEDICAL CENTER - CONCORD CAMPUS

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near JOHN MUIR MEDICAL CENTER - CONCORD CAMPUS ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Danville Post-Acute Rehab	5:
Lawton Skilled Nursing and Rehabilitation Center	5:
We Care Skilled Nursing Facility	5:
Lone Tree Post Acute	5:
Emmanuel Post Acute Care - Hayward	5:
St Paul's Towers	5:
The Avenues Transitional Care Center	5:
San Francisco Towers	5:
California Pacific Medical Ctr- Davies Campus Hosp	5:
Creekside Healthcare Center	5:
Springs Road Healthcare	5:
Excell Health Care Center	5:
Zuckerberg San Francisco General Hosp and Trauma Snf	5:
Creekview Skilled Nursing	5:
Garfield Neurobehavioral Center	5:
Morton Bakar Center	5:
Stonebrook Healthcare Center	5:
Diablo Valley Post Acute	5:
Laurel Creek Health Center	5:
Greenridge Post Acute	5:
Marina Garden Nursing Center	5:
Hayes Convalescent Hospital	5:
St Anthony Care Center	5:
Kaiser Permanente Post-Acute Care Center	5:
Medical Hill Healthcare Center	5:
Washington Center	5:
Bayberry Skilled Nursing and Healthcare Center	5:
Canyon Creek Post-Acute	5:
All Saint's Subacute and Transitional Care	5:
Legacy Post Acute Care	5:
Alameda County Medical Center D/p Snf	5:
Dept of State Hospitals - Napa D/p Snf	5:
St Francis Healthcare Center	5:
Baywood Court Health Center	5:
Bay Area Healthcare Center	5:
Pleasanton Nursing and Rehabilitation Center	5:
Pacifica Nursing and Rehabilitation Center	5:
Alameda Hospital D/p Snf	5:
Fairfield Post-Acute Rehab	5:
Piedmont Gardens Health Facility	5:
Chaparral House	5:
The Reutlinger Community	5:
Pleasant Hill Post Acute	5:
La Casa Via Transitional Care Center	5:
Concord Post Acute	5:
The Vineyards Healthcare Center	5:
Shields Nursing Center	5:
Richmond Post Acute Care	5:
San Bruno Skilled Nursing	5:
City View Post Acute	4:
Elmwood Care Center	4:
Oakland Heights Nursing and Rehabilitation	4:
Hayward Healthcare and Wellness Center	4:
Lake Merritt Healthcare Center LLC	4:
San Leandro Healthcare Center	4:
Mcclure Post Acute	4:
Oakland Healthcare and Wellness Center	4:
Vista Post Acute	4:
Jones Convalescent Hospital	4:
Kyakameena Care Center	4:
Delta View Post Acute	4:
Moraga Post Acute	4:
Tice Valley Post Acute	4:
Rossmoor Post Acute	4:
Orinda Care Center, LLC	4:
Pittsburg Skilled Nursing Center	4:
The Meadows of Napa Valley	4:
Hayward Hills Health Care Center	4:
Windsor Rosewood Care Center	4:
Avondale Villa Post-Acute	4:
Mercy Retirement and Care Center	4:
Stratford Villa Post-Acute	4:
Central Gardens Post Acute	4:
Redwood Healthcare Center LLC	4:
Valley Pointe Nursing and Rehabilitation Center	4:
Laurel Heights Community Care	3:
Victorian Post Acute	3:
All Saint's Maubert	3:
Bellaken Skilled Nursing Center	3:
Brookdale Healthcare and Wellness Centre, LP	3:
St John Kronstadt Convalescent Center	3:
Driftwood Healthcare Center - Hayward	3:
Bancroft Healthcare Center	3:
Windsor Post-Acute Care Center of Hayward	3:
Ashby Care Center	3:
Hayward Gardens Post Acute	3:
Walnut Creek Skilled Nursing and Rehabilitation Cent	3:
Tampico Healthcare Center	3:
Eden Healthcare Center	3:
Shields Richmond Nursing Center	3:
Bethesda Home	3:
Diamond Ridge Healthcare Center	3:
Crown Bay Nursing and Rehabilitation Center	3:
San Pablo Healthcare and Wellness Center	3:
Fruitvale Healthcare Center	3:
Piners Nursing Home	3:
East Bay Post-Acute	3:
Sequoias San Francisco Convalescent Hospital	3:
St. Anne's Home	3:
Pacific Heights Transitional Care Center	3:

Medical Groups Affiliated with JOHN MUIR MEDICAL CENTER - CONCORD CAMPUS

There are 735 doctors and 115 medical groups that are affiliated with JOHN MUIR MEDICAL CENTER - CONCORD CAMPUS.

Affiliated Doctor Groups

The list of medical professionals associated with JOHN MUIR MEDICAL CENTER - CONCORD CAMPUS is very long, so we have added another pages. See a list of medical professionals associated with JOHN MUIR MEDICAL CENTER - CONCORD CAMPUS.