CONTACT INFORMATION REVIEWS & MORE DATA

SAN RAMON REGIONAL MEDICAL CENTER Ratings and Reviews

  • Date Updated:  July 31, 2024
  • Address:  6001 NORRIS CANYON ROAD, SAN RAMON, CA 94583
  • Phone:  (925) 275-9200
  • Type:  Acute Care Hospitals
  • Ownership:  Proprietary
  • Overall Rating:  
  • Perc. Patients Recommending:   68%

  About SAN RAMON REGIONAL MEDICAL CENTER

SAN RAMON REGIONAL MEDICAL CENTER is a Acute Care Hospitals. It is in SAN RAMON, CA. Its type of ownership is Proprietary. The facility's Medicare ID is 50689. It does provide emergency services. There are 239 medical professionals and 66 doctor groups affiliated with the hospital. On average at SAN RAMON REGIONAL MEDICAL CENTER, emergency patients were charged $25,029. This is lower than the state average of $26,501. It is also lower than the national average of $25,828.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for SAN RAMON REGIONAL MEDICAL CENTER to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 75 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 5 %
Patients who reported that their nurses "Usually" communicated well 20 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 82 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 3 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 15 %
Patients who reported that their nurses "Always" listened carefully to them 73 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 5 %
Patients who reported that their nurses "Usually" listened carefully to them 22 %
Patients who reported that their nurses "Always" explained things in a way they could understand 69 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 6 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 25 %
Patients who reported that their doctors "Always" communicated well 74 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 7 %
Patients who reported that their doctors "Usually" communicated well 19 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 81 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 5 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 14 %
Patients who reported that their doctors "Always" listened carefully to them 74 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 8 %
Patients who reported that their doctors "Usually" listened carefully to them 18 %
Patients who reported that their doctors "Always" explained things in a way they could understand 68 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 8 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 24 %
Patients who reported that they "Always" received help as soon as they wanted 54 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 16 %
Patients who reported that they "Usually" received help as soon as they wanted 30 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 51 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 15 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 34 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 56 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 17 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 27 %
Patients who reported that staff "Always" explained about medicines before giving it to them 52 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 26 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 22 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 67 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 14 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 19 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 37 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 38 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 25 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 15 %
Patients who reported that YES, they were given information about what to do during their recovery at home 85 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 16 %
Patients who reported that YES, they did discuss whether they would need help after discharge 84 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 14 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 86 %
Patients who "Agree" they understood their care when they left the hospital 47 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 7 %
Patients who "Strongly Agree" they understood their care when they left the hospital 46 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 52 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 9 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 39 %
Patients who "Agree" that they understood their responsiblities in managing their health 49 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 6 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 45 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 39 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 6 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 55 %
Patients who reported that their room and bathroom were "Always" clean 61 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 13 %
Patients who reported that their room and bathroom were "Usually" clean 26 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 46 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 20 %
Patients who reported that the area around their room was "Usually" quiet at night 34 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 10 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 28 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 62 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 7 %
Patients who reported YES, they would definitely recommend the hospital 68 %
Patients who reported YES, they would probably recommend the hospital 25 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of SAN RAMON REGIONAL MEDICAL CENTER, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the SAN RAMON REGIONAL MEDICAL CENTER provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for SAN RAMON REGIONAL MEDICAL CENTER: Not Available

Detailed table for spending and period for patients at SAN RAMON REGIONAL MEDICAL CENTER:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $25
Hospice (1 to 3 days Prior to Index Hospital Admission) $1
Inpatient (1 to 3 days Prior to Index Hospital Admission) $18
Outpatient (1 to 3 days Prior to Index Hospital Admission) $33
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $10
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $10
Carrier (1 to 3 days Prior to Index Hospital Admission) $693
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $12,116
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $28
Carrier (During Index Hospital Admission) $1,566
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $896
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $185
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $2,672
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $614
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $4,329
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $134
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $1,700
Total (Complete Episode) $25,029

Infection Rates at SAN RAMON REGIONAL MEDICAL CENTER

These measures show how often patients at SAN RAMON REGIONAL MEDICAL CENTER contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit Not Available / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit Not Available / Not Available
Central Line Associated Bloodstream Infection: Number of Device Days 468.00 / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 0.35 / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 0.00 / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards) Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 856.00 / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 0.63 / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 0.00 / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards) Not Available / Not Available
SSI - Colon Surgery: Lower Confidence Limit -- / Same
SSI - Colon Surgery: Upper Confidence Limit 2.54 / Same
SSI - Colon Surgery: Number of Procedures 53.00 / Same
SSI - Colon Surgery: Predicted Cases 1.18 / Same
SSI - Colon Surgery: Observed Cases 0.00 / Same
SSI - Colon Surgery 0.00 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures 3.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases 0.03 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases 0.00 / Not Available
SSI - Abdominal Hysterectomy Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit Not Available / Not Available
MRSA Bacteremia: Upper Confidence Limit Not Available / Not Available
MRSA Bacteremia: Patient Days 15,347.00 / Not Available
MRSA Bacteremia: Predicted Cases 0.54 / Not Available
MRSA Bacteremia: Observed Cases 0.00 / Not Available
MRSA Bacteremia Not Available / Not Available
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.22 / Same
Clostridium Difficile (C.Diff): Upper Confidence Limit 1.33 / Same
Clostridium Difficile (C.Diff): Patient Days 14,999.00 / Same
Clostridium Difficile (C.Diff): Predicted Cases 8.34 / Same
Clostridium Difficile (C.Diff): Observed Cases 5.00 / Same
Clostridium Difficile (C.Diff) 0.60 / Same

How SAN RAMON REGIONAL MEDICAL CENTER Compares to Other Similar Facilities

This is how SAN RAMON REGIONAL MEDICAL CENTER compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in SAN RAMON, CA

Worst Hospitals in SAN RAMON, CA

Percentages of Complications and Deaths at SAN RAMON REGIONAL MEDICAL CENTER

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients 3.5% SAME
Death rate for heart attack patients 12.7% SAME
Death rate for CABG surgery patients NA Not Enough Data
Death rate for COPD patients 10.2% SAME
Death rate for heart failure patients 9.7% SAME
Death rate for pneumonia patients 15.3% SAME
Death rate for stroke patients 11% SAME
Pressure ulcer rate 0.82% SAME
Death rate among surgical inpatients with serious treatable complications NA Not Enough Data
Iatrogenic pneumothorax rate 0.3% SAME
In-hospital fall with hip fracture rate 0.09% SAME
Postoperative hemorrhage or hematoma rate 2.47% SAME
Postoperative acute kidney injury requiring dialysis rate 1.46% SAME
Postoperative respiratory failure rate 14.15% SAME
Perioperative pulmonary embolism or deep vein thrombosis rate 3.08% SAME
Postoperative sepsis rate 4.76% SAME
Postoperative wound dehiscence rate 2.41% SAME
Abdominopelvic accidental puncture or laceration rate 2.19% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 1.2% SAME

Skilled Nursing Facilities Near SAN RAMON REGIONAL MEDICAL CENTER

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near SAN RAMON REGIONAL MEDICAL CENTER ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
Crestwood Manor - Fremont 5:
Pleasant Hill Post Acute 5:
Vi at Palo Alto 5:
Morton Bakar Center 5:
St Francis Healthcare Center 5:
Piedmont Gardens Health Facility 5:
Emmanuel Post Acute Care - Hayward 5:
Excell Health Care Center 5:
Crestwood Treatment Center 5:
Greenridge Post Acute 5:
The Vineyards Healthcare Center 5:
Alameda County Medical Center D/p Snf 5:
Zuckerberg San Francisco General Hosp and Trauma Snf 5:
Alameda Hospital D/p Snf 5:
Diablo Valley Post Acute 5:
Garfield Neurobehavioral Center 5:
Chaparral House 5:
Creekview Skilled Nursing 5:
Medical Hill Healthcare Center 5:
Fremont Healthcare Center 5:
Brookside Skilled Nursing Hospital 5:
Legacy Post Acute Care 5:
The Reutlinger Community 5:
Marina Garden Nursing Center 5:
Richmond Post Acute Care 5:
Niles Canyon Post Acute 5:
Palo Alto Sub-Acute and Rehabilitation Center 5:
Lone Tree Post Acute 5:
We Care Skilled Nursing Facility 5:
St Paul's Towers 5:
Springs Road Healthcare 5:
St Anthony Care Center 5:
Danville Post-Acute Rehab 5:
Stonebrook Healthcare Center 5:
Baywood Court Health Center 5:
Pleasanton Nursing and Rehabilitation Center 5:
Canyon Creek Post-Acute 5:
Shields Nursing Center 5:
Kaiser Permanente Post-Acute Care Center 5:
Webster House 5:
Washington Center 5:
La Casa Via Transitional Care Center 5:
Creekside Healthcare Center 5:
Bay Area Healthcare Center 5:
Masonic Home 5:
Bayberry Skilled Nursing and Healthcare Center 5:
All Saint's Subacute and Transitional Care 5:
Concord Post Acute 5:
Redwood Healthcare Center LLC 4:
Oakland Heights Nursing and Rehabilitation 4:
Peninsula Post-Acute 4:
Lake Merritt Healthcare Center LLC 4:
Vista Post Acute 4:
Mcclure Post Acute 4:
Hayward Hills Health Care Center 4:
Oakland Healthcare and Wellness Center 4:
Elmwood Care Center 4:
Kyakameena Care Center 4:
Moraga Post Acute 4:
Tice Valley Post Acute 4:
Rossmoor Post Acute 4:
Orinda Care Center, LLC 4:
Valley Pointe Nursing and Rehabilitation Center 4:
Windsor Rosewood Care Center 4:
Delta View Post Acute 4:
San Leandro Healthcare Center 4:
Hayward Healthcare and Wellness Center 4:
Devonshire Oaks Nursing Center 4:
Jones Convalescent Hospital 4:
Windsor Country Drive Care Center 4:
Park Central Care and Rehabilitation Center 4:
Pittsburg Skilled Nursing Center 4:
Avondale Villa Post-Acute 4:
Mission Valley Post Acute 4:
Stratford Villa Post-Acute 4:
Mercy Retirement and Care Center 4:
Bellaken Skilled Nursing Center 3:
Brookdale Healthcare and Wellness Centre, LP 3:
Hayward Gardens Post Acute 3:
Eden Healthcare Center 3:
Ashby Care Center 3:
Milpitas Care Center 3:
Walnut Creek Skilled Nursing and Rehabilitation Cent 3:
East Bay Post-Acute 3:
Tampico Healthcare Center 3:
Shields Richmond Nursing Center 3:
Windsor Post-Acute Care Center of Hayward 3:
All Saint's Maubert 3:
San Pablo Healthcare and Wellness Center 3:
St John Kronstadt Convalescent Center 3:
Diamond Ridge Healthcare Center 3:
Driftwood Healthcare Center - Hayward 3:
Bancroft Healthcare Center 3:
Bethesda Home 3:
Crown Bay Nursing and Rehabilitation Center 3:
Fruitvale Healthcare Center 3:
Sage Post Acute 2:
The Rehabilitation Center of Oakland 2:
Berkeley Pines Skilled Nursing Center 2:
Willow Pass Healthcare Center 2:

Medical Groups Affiliated with SAN RAMON REGIONAL MEDICAL CENTER

There are 239 doctors and 66 medical groups that are affiliated with SAN RAMON REGIONAL MEDICAL CENTER.

Affiliated Doctor Groups


The list of medical professionals associated with SAN RAMON REGIONAL MEDICAL CENTER is very long, so we have added another pages. See a list of medical professionals associated with SAN RAMON REGIONAL MEDICAL CENTER.

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