STANFORD HEALTH CARE - VALLEYCARE Ratings and Reviews

About STANFORD HEALTH CARE - VALLEYCARE

STANFORD HEALTH CARE - VALLEYCARE is a Acute Care Hospitals. It is in PLEASANTON, CA. Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 50283. It does provide emergency services. There are 708 medical professionals and 79 doctor groups affiliated with the hospital. On average at STANFORD HEALTH CARE - VALLEYCARE, emergency patients were charged $27,585. This is higher than the state average of $26,501. It is also higher than the national average of $25,828.

Quick Links to STANFORD HEALTH CARE - VALLEYCARE Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for STANFORD HEALTH CARE - VALLEYCARE to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	76 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	5 %
Patients who reported that their nurses "Usually" communicated well	19 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	85 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	3 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	12 %
Patients who reported that their nurses "Always" listened carefully to them	72 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	7 %
Patients who reported that their nurses "Usually" listened carefully to them	21 %
Patients who reported that their nurses "Always" explained things in a way they could understand	72 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	6 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	22 %
Patients who reported that their doctors "Always" communicated well	79 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	5 %
Patients who reported that their doctors "Usually" communicated well	16 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	86 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	3 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	11 %
Patients who reported that their doctors "Always" listened carefully to them	78 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	5 %
Patients who reported that their doctors "Usually" listened carefully to them	17 %
Patients who reported that their doctors "Always" explained things in a way they could understand	74 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	6 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	20 %
Patients who reported that they "Always" received help as soon as they wanted	59 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	13 %
Patients who reported that they "Usually" received help as soon as they wanted	28 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	60 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	12 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	28 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	59 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	13 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	28 %
Patients who reported that staff "Always" explained about medicines before giving it to them	56 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	23 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	21 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	70 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	10 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	20 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	41 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	35 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	24 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	11 %
Patients who reported that YES, they were given information about what to do during their recovery at home	89 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	12 %
Patients who reported that YES, they did discuss whether they would need help after discharge	88 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	10 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	90 %
Patients who "Agree" they understood their care when they left the hospital	40 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	5 %
Patients who "Strongly Agree" they understood their care when they left the hospital	55 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	48 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	6 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	46 %
Patients who "Agree" that they understood their responsiblities in managing their health	41 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	4 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	55 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	32 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	4 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	64 %
Patients who reported that their room and bathroom were "Always" clean	65 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	10 %
Patients who reported that their room and bathroom were "Usually" clean	25 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	43 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	18 %
Patients who reported that the area around their room was "Usually" quiet at night	39 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	9 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	20 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	71 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	5 %
Patients who reported YES, they would definitely recommend the hospital	74 %
Patients who reported YES, they would probably recommend the hospital	21 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of STANFORD HEALTH CARE - VALLEYCARE, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the STANFORD HEALTH CARE - VALLEYCARE provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for STANFORD HEALTH CARE - VALLEYCARE: Not Available

Detailed table for spending and period for patients at STANFORD HEALTH CARE - VALLEYCARE:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$18
Hospice (1 to 3 days Prior to Index Hospital Admission)	$0
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$0
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$103
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$4
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$12
Carrier (1 to 3 days Prior to Index Hospital Admission)	$712
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$13,801
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$22
Carrier (During Index Hospital Admission)	$2,084
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$984
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$280
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$2,560
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$628
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$4,770
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$141
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,466
Total (Complete Episode)	$27,585

Infection Rates at STANFORD HEALTH CARE - VALLEYCARE

These measures show how often patients at STANFORD HEALTH CARE - VALLEYCARE contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.63 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	2.84 / Same
Central Line Associated Bloodstream Infection: Number of Device Days	7,083.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	4.88 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	7.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards)	1.44 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.36 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	2.19 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	7,116.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	5.06 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	5.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.99 / Same
SSI - Colon Surgery: Lower Confidence Limit	0.03 / Same
SSI - Colon Surgery: Upper Confidence Limit	3.11 / Same
SSI - Colon Surgery: Number of Procedures	58.00 / Same
SSI - Colon Surgery: Predicted Cases	1.59 / Same
SSI - Colon Surgery: Observed Cases	1.00 / Same
SSI - Colon Surgery	0.63 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures	76.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases	0.63 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases	0.00 / Not Available
SSI - Abdominal Hysterectomy	Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit	0.16 / Same
MRSA Bacteremia: Upper Confidence Limit	3.15 / Same
MRSA Bacteremia: Patient Days	41,618.00 / Same
MRSA Bacteremia: Predicted Cases	2.10 / Same
MRSA Bacteremia: Observed Cases	2.00 / Same
MRSA Bacteremia	0.95 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.08 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit	0.61 / Better
Clostridium Difficile (C.Diff): Patient Days	38,522.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases	15.86 / Better
Clostridium Difficile (C.Diff): Observed Cases	4.00 / Better
Clostridium Difficile (C.Diff)	0.25 / Better

How STANFORD HEALTH CARE - VALLEYCARE Compares to Other Similar Facilities

This is how STANFORD HEALTH CARE - VALLEYCARE compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in PLEASANTON, CA

Worst Hospitals in PLEASANTON, CA

Percentages of Complications and Deaths at STANFORD HEALTH CARE - VALLEYCARE

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	4.4%	SAME
Death rate for heart attack patients	11.6%	SAME
Death rate for CABG surgery patients	2.5%	SAME
Death rate for COPD patients	11.6%	SAME
Death rate for heart failure patients	11.4%	SAME
Death rate for pneumonia patients	14.9%	SAME
Death rate for stroke patients	11.5%	SAME
Pressure ulcer rate	0.63%	SAME
Death rate among surgical inpatients with serious treatable complications	166.71%	SAME
Iatrogenic pneumothorax rate	0.24%	SAME
In-hospital fall with hip fracture rate	0.08%	SAME
Postoperative hemorrhage or hematoma rate	2.03%	SAME
Postoperative acute kidney injury requiring dialysis rate	1.79%	SAME
Postoperative respiratory failure rate	7.36%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	3.96%	SAME
Postoperative sepsis rate	5.43%	SAME
Postoperative wound dehiscence rate	1.85%	SAME
Abdominopelvic accidental puncture or laceration rate	1.08%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	0.99%	SAME

Skilled Nursing Facilities Near STANFORD HEALTH CARE - VALLEYCARE

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near STANFORD HEALTH CARE - VALLEYCARE ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Garfield Neurobehavioral Center	5:
Piedmont Gardens Health Facility	5:
Cedar Crest Nursing and Rehabilitation Center	5:
Masonic Home	5:
Crestwood Manor - Fremont	5:
The Vineyards Healthcare Center	5:
The Reutlinger Community	5:
St Anthony Care Center	5:
Legacy Post Acute Care	5:
Stonebrook Healthcare Center	5:
Emmanuel Post Acute Care - Hayward	5:
Creekview Skilled Nursing	5:
Baywood Court Health Center	5:
Alameda Hospital D/p Snf	5:
Kaiser Permanente Post-Acute Care Center	5:
Vi at Palo Alto	5:
Niles Canyon Post Acute	5:
The Terraces at Los Altos Health Facility	5:
Marina Garden Nursing Center	5:
Webster House	5:
Pleasanton Nursing and Rehabilitation Center	5:
Diablo Valley Post Acute	5:
Excell Health Care Center	5:
Canyon Creek Post-Acute	5:
Fremont Healthcare Center	5:
We Care Skilled Nursing Facility	5:
Pleasant Hill Post Acute	5:
Bayberry Skilled Nursing and Healthcare Center	5:
Brookside Skilled Nursing Hospital	5:
La Casa Via Transitional Care Center	5:
Crestwood Treatment Center	5:
Greenridge Post Acute	5:
Washington Center	5:
Chaparral House	5:
Danville Post-Acute Rehab	5:
Alameda County Medical Center D/p Snf	5:
Bay Area Healthcare Center	5:
All Saint's Subacute and Transitional Care	5:
St Paul's Towers	5:
St Francis Healthcare Center	5:
Palo Alto Sub-Acute and Rehabilitation Center	5:
Morton Bakar Center	5:
Medical Hill Healthcare Center	5:
Shields Nursing Center	5:
Vista Manor Nursing Center	5:
Health Care Ctr at The Forum at Rancho San Antonio	5:
Lone Tree Post Acute	5:
Concord Post Acute	5:
Park Central Care and Rehabilitation Center	4:
Mission Valley Post Acute	4:
San Leandro Healthcare Center	4:
Jones Convalescent Hospital	4:
Sunnyvale Gardens Post Acute	4:
Tracy Nursing and Rehabilitation Center	4:
Tice Valley Post Acute	4:
Idylwood Care Center	4:
Windsor Rosewood Care Center	4:
Hayward Healthcare and Wellness Center	4:
Rossmoor Post Acute	4:
The Ridge Post Acute	4:
Inspire Behavioral Health	4:
Mercy Retirement and Care Center	4:
Redwood Healthcare Center LLC	4:
Kyakameena Care Center	4:
Devonshire Oaks Nursing Center	4:
Oakland Heights Nursing and Rehabilitation	4:
Orinda Care Center, LLC	4:
Lake Merritt Healthcare Center LLC	4:
Mcclure Post Acute	4:
Avondale Villa Post-Acute	4:
Oakland Healthcare and Wellness Center	4:
Stratford Villa Post-Acute	4:
Moraga Post Acute	4:
San Jose Healthcare and Wellness Center	4:
Elmwood Care Center	4:
Pittsburg Skilled Nursing Center	4:
Delta View Post Acute	4:
Vista Post Acute	4:
Hayward Hills Health Care Center	4:
Valley Pointe Nursing and Rehabilitation Center	4:
The Sequoias	4:
Windsor Country Drive Care Center	4:
St John Kronstadt Convalescent Center	3:
Bancroft Healthcare Center	3:
North Park Post-Acute	3:
Eden Healthcare Center	3:
Milpitas Care Center	3:
Crown Bay Nursing and Rehabilitation Center	3:
Windsor Post-Acute Care Center of Hayward	3:
Fruitvale Healthcare Center	3:
Bellaken Skilled Nursing Center	3:
Driftwood Healthcare Center - Hayward	3:
Brookdale Healthcare and Wellness Centre, LP	3:
San Pablo Healthcare and Wellness Center	3:
Bethesda Home	3:
Canyon Springs Post-Acute	3:
Ashby Care Center	3:
Tampico Healthcare Center	3:
Walnut Creek Skilled Nursing and Rehabilitation Cent	3:
Mission Skilled Nursing and Subacute Center	3:

Medical Groups Affiliated with STANFORD HEALTH CARE - VALLEYCARE

There are 708 doctors and 79 medical groups that are affiliated with STANFORD HEALTH CARE - VALLEYCARE.

Affiliated Doctor Groups

The list of medical professionals associated with STANFORD HEALTH CARE - VALLEYCARE is very long, so we have added another pages. See a list of medical professionals associated with STANFORD HEALTH CARE - VALLEYCARE.